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98 results found

98 results found in Lot 2: Cloud software in the category Call accounting

  • FourNet (4net) Cloud Unified Communications (UCaaS)

    4net Technologies Ltd

    FourNet offers Unified Communications and SIP services from world leading application providers, including: Microsoft (Teams Direct Routing), Avaya, RingCentral, Gamma, BT Wholesale, Tiger, Ribbon, AudioCodes and others. Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.

  • Voice Enabled Teams

    Six Degrees Technology Group Limited

    Consolidate your Microsoft Teams collaboration software with your unified communications platform, and achieve cost efficiencies whilst delivering a ubiquitous experience to your end users. We'll deploy Microsoft Phone System for your organisation, ensuring you leverage the maximum benefits from Microsoft’s collaboration tool.

  • CloudPBX

    GAMMA NETWORK SOLUTIONS LIMITED

    Unified Communications as a Service. UCaaS Cloud platform by Gamma. Horizon is a full collaboration and communications solution. Includes video and audio conference calls, online meetings, instant messaging, outbound and inbound call plans, call reporting and analytics. Integrates with Microsoft Teams. Contact Centre offers webchat and email through webRTC.

  • Rubrik - Backup as a Service

    HCL Technologies UK LImited

    Rubrik providces a zero trust data protection platform across all data and applications whether it be located on premises or in the public, private or hybrid cloud. Rubrik provides Ransomware detection and remediation, Sensitive Data Discovery , Incident containment and Orchestrated Application Recovery all within a single management plane

  • Call and Contact Centre

    GAMMA NETWORK SOLUTIONS LIMITED

    Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting and analytics, wallboards, IVR, auto-attendants (ACD), administrators, supervisors and agents level access, delivered over WebRTC.

  • Phone Verification

    Melissa Data Ltd

    Global Phone Verification can check whether a phone number is valid. Mobile numbers can be detected as live and connected, and CallerID taps into real-time carrier data to return the name of the person or business associated with the number at activation.

  • FourNet (4net) Cloud RingCentral Contact Centre

    4net Technologies Ltd

    FourNet offers omni-channel contact centre services from RIngCentral; this is an ideal service for Buyers who need to improve agent performance and increase client satisfaction; the service integrates contact centre, workforce engagement management (WEM), and unified communications into a single suite to applications which simplify management, offering excellent user/client experiences.

  • Compuatacenter - AWS Billing & One Government Value Agreement (OGVA)

    Computacenter (UK) Ltd

    Under an agreement between Amazon Web Services (AWS) and the UK government, Computacenter are able to offer AWS billing services and OGVA agreements to accelerate adoption of cloud computing in the public sector.

  • University Clearing Cloud Contact Centre

    GAMMA NETWORK SOLUTIONS LIMITED

    Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting analytics, wallboards, IVR, auto-attendants (ACD), administrators/supervisors/agents access, delivered over WebRTC. Flexible solution for University Clearing.

  • Hosted Telephony + Oak Integration, Unified Communications and Collaboration

    Exponential-e Ltd

    Exponential-e's Hosted PBX & Unified Communications and Collaboration Service (with Oak integration) provides users with Private Branch Exchange (PBX) functionality from our centralised, resilient voice application servers. Our Hosted PBX Service is a Cloud-based Unified Communications Service which is delivered over our business-only, reliable and low latency network.

  • National Emergency Hub

    EVIDEN TECHNOLOGY SERVICES LIMITED

    National Emergency Hub provides a hub and spoke, instantaneous, secure, and resilient incident record messaging service between the Computer Aided Dispatch (CAD) systems used by enrolled emergency services. It exploits the MAIT (Multi-Agency Incident Transfer) protocol a cloud service designed to securely route MAIT Standards compliant incident data between (CAD)

  • University Call and Contact Centre

    GAMMA NETWORK SOLUTIONS LIMITED

    Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting analytics, wallboards, IVR, auto-attendants (ACD), administrators/supervisors/agents access, delivered over WebRTC. Flexible solution for University Clearing.

  • Hosted Telephony

    GAMMA NETWORK SOLUTIONS LIMITED

    Unified Communications as a Service. UCaaS Cloud platform by Gamma. Horizon is a full collaboration and communications solution. Includes video and audio conference calls, online meetings, instant messaging, outbound and inbound call plans, call reporting and analytics. Integrates with Microsoft Teams. Contact Centre offers webchat and email through webRTC.

  • Apache Pinot

    Millersoft Ltd

    Apache Pinot is a column-oriented, open-source, distributed datastore written in Java. It quickly ingests massive quantities of event data, and provides low-latency queries on top of the data. Supports cloud and on-premise with Superset and Presto for querying and analysis, Kafka for ingestion, and Millersoft Sheetloom for integration with Excel.

  • CCaaS

    GAMMA NETWORK SOLUTIONS LIMITED

    Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting and analytics, wallboards, IVR, auto-attendants (ACD), administrators, supervisors and agents level access, delivered over WebRTC.

  • FourNet (4net) Cloud Content Guru Contact Centre

    4net Technologies Ltd

    FourNet's Content Guru’s storm® contact centre services enable clients and agents to interact across any channel with the same level of functionality, reporting and routing; storm offers a single, blended queue across every channel of communication for the contact centre, enabling true omni-channel service delivery and complete end-to-end customer journeys.

  • Daisy Hosted Voice

    Daisy Communications Ltd

    Provides an extensive range telephony capabilities through web and mobile interfaces. Administrators can easily manage your business telephony, enabling your employees to maximize their productivity. With a range of features. You can configure the system according to your organisation’s changing requirements, through additional services such as desktop and mobile-client software.

  • Customer service enquiry manager

    Boomerang I-Comms Ltd

    Customer service SMS solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Cloud Call Logging Lite

    BTS Holdings plc

    Call reporting services for landlines and mobile devices. Supporting all types of telephony.

  • Horizon Contact

    GAMMA NETWORK SOLUTIONS LIMITED

    Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting and analytics, wallboards, IVR, auto-attendants (ACD), administrators, supervisors and agents level access, delivered over WebRTC.

  • Apache Superset

    Millersoft Ltd

    Apache Superset is a modern, enterprise-ready business intelligence web application. It is fast, lightweight, intuitive, and loaded with options that make it easy for users of all skill sets to explore and visualize their data, from simple pie charts to highly detailed deck.gl geospatial charts

  • Cloud Contact Centre

    GAMMA NETWORK SOLUTIONS LIMITED

    Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting and analytics, wallboards, IVR, auto-attendants (ACD), administrators, supervisors and agents level access, delivered over WebRTC.

  • Call Recording

    Britannic Technologies

    Versatile and easy to use recording which allows you to reliably record, store and effortlessly play back all of your business calls.

  • Cloud Telephony Platform

    GAMMA NETWORK SOLUTIONS LIMITED

    Unified Communications as a Service. UCaaS Cloud platform by Gamma. Horizon is a full collaboration and communications solution. Includes video and audio conference calls, online meetings, instant messaging, outbound and inbound call plans, call reporting and analytics. Integrates with Microsoft Teams. Contact Centre offers webchat and email through webRTC.

  • Gamma Horizon Hosted Telephony

    TECHNOLOGY SERVICES GROUP

    TSG's Managed Hosted Telecoms platform, built on Gamma Horizon, provides a fully managed voice service for business looking to leverage the power of cloud based voice services without the management over head.

  • Mitel MiContact Centre Business: Cloud CCaaS Contact Centre Platform

    4Sight Communications Ltd

    An Enterprise-grade, omnichannel customer experience management platform hosted from a private cloud call centre. Voice Contact Centre, Video Contact Centre, Email Contact Centre, SMS Contact Centre with Social Media Integration. Advanced Agent Reporting and detailed Management Reports. Our all-in-one Contact Centre solution improves customer interaction, on their preferred device.

  • FourNet (4net) Cloud Secure Payment PCI DSS Descoping

    4net Technologies Ltd

    FourNet offers SIP services from world leading application providers, including: Gamma, BT Wholesale and Vodafone; with PCI descoping from Sycurio (Semafone) and PCI PAL; all supported by Tiger, Ribbon, AudioCodes and others. Our services can be delivered via a number of hosting options, private, public and hybrid cloud.

  • Timetoreply - Employee Responsiveness Email Monitoring Tool

    Grove Information Systems

    Timetoreply uses its proprietary algorithm to give your team the ultimate competitive advantage in adding all your email data and analytics in one dashboard with in-depth metrics that can be viewed and analysed anytime, anywhere.

  • Contact Centre for University Clearing

    GAMMA NETWORK SOLUTIONS LIMITED

    Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting analytics, wallboards, IVR, auto-attendants (ACD), administrators/supervisors/agents access, delivered over WebRTC. Flexible solution for University Clearing.

  • Mitel MiCloud Flex: Cloud Telephony Managed UCaaS/CCaaS Communications Solution

    4Sight Communications Ltd

    A managed communications solution built on a leading public cloud platform. Improving collaboration and business productivity. Unified communications as a service with omnichannel routing. Providing instant messaging and video collaboration to anyone from back office staff to contact centre agents. Real time monitored with engineers providing pro-active fault resolution.