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4net Technologies Ltd
FourNet offers Unified Communications and SIP services from world leading application providers, including: Microsoft (Teams Direct Routing), Avaya, RingCentral, Gamma, BT Wholesale, Tiger, Ribbon, AudioCodes and others.
Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.
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Prodec Networks
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Mendip Media Group Ltd (trading as Appen)
Appen provides data services and technologies for the AI lifecycle, including data collection, annotation/labelling and model testing/validation using human-in-the-loop resources. Customers can purchase a license (SaaS) for our enterprise-ready data annotation platform or access managed services, using Appen technology and tooling, across a diverse set of industries and use cases
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Deloitte LLP
Deloitte’s Cloud-based Consultation Response Analysis and Support Service combines a powerful, cloud-based data analytics and review platform with scalable teams of experienced professionals to quickly analyse, prioritise, review, and report on public consultation responses.
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Softcat Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Elemendar - AI for Cyber Threat Intelligence (CTI)
Elemendar supplies an AI analyst for Cyber Threat Intelligence (CTI), the information that tells cyber defence analysts which threats to defend against. Our AI makes this intelligence written for humans machine-readable so that organisations can instantly defend against new cyber threats.
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Digital Space Cloud Services Limited
DigitalSpace Answer triages and deflect calls for your organisation 24/7. Leveraging natural language processing based on Amazon Alexa technology. Fast to deploy, it responds to common questions with pre-approved answers. It scales seamlessly, reduces call queues, and forwards complex calls to agents to resolve; improving both customer and staff satisfaction.
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Skotkonung Ltd
ENGAGE is an Information Environment Assessment platform used to deliver strategic communications across defence, development, or diplomatic spheres. ENGAGE provides data insights and secure information sharing; geospatial mapping; OSINT data aggregation, analysis and visualisation; sentiment analysis; and custom reporting. The platform uses data to enrich understanding and guide strategic direction.
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VoicePower Ltd - The Speech Recognition People
Dragon Professional Anywhere (DPA) is an enterprise ready cloud based speech recognition solution enabling users to create documentation, emails and CRM entries 3 x faster than by manual typing. Dragon Anywhere Mobile (DAM) is the mobile app for dictation on the move. Also available Dragon Medical One (for healthcare users).
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IBM United Kingdom Ltd
Deliver exceptional customer experiences anywhere with IBM Watson Assistant. Transform your business with artificial intelligence that understands customers in context to provide fast, consistent, accurate answers across any application, device or channel. Remove the frustration of long wait times, tedious searches, and unhelpful chatbots with the leader in trustworthy AI.
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Kanbina AI Services for Finance and Accounting
Kanbina is an AI software company focused on automating processes, decisions and fraud checks in Finance, Accounting and Back Office operations.
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Opus Telecoms
Cirrus SMS Codes provide a means for customers to provide a number to receive SMS messages for customer service and / or sales.
Long codes are numbers of equal length to standard UK mobile phone numbers. Short codes are 6 digit numbers that are more convenient for consumers to use.
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BRIGHT CLOUD LTD
Cisco Webex Contact Center (WxCC) is a native cloud, omni-channel platform with standard and premium variations, and a number of options for additional integrated features. The adoption of this platform, when coupled with BrightCloud Group’s contact-centre specific expertise, means it’s even simpler to take your contact-centre portfolio to the cloud.
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BLUE HAT ASSOCIATES LIMITED
Yeti is a cloud data platform for clients to analyse time series data in real time and flag anomalies. It's a series of Open Source software libraries we have developed to rapidly prototype Machine Learning solutions.
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Probrand Ltd
Sprinklr Modern Care provides a unified digital & voice case management platform with seamless agent experience in a digital-first contact centre solution. Make frictionless omni-channel service a reality across 30+ channels, including live chat, social, messaging, email, SMS, voice, and video so customers can always contact on their preferred channel
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ONECOM LIMITED
Onecom’s Vox is a leading hosted UCaaS Platform providing usual corporate PBX features plus extensive Unified Communications capabilities, such as; voice/video conferencing, Instant Messaging, presence, desktop and file sharing. Operated through desktop apps, handsets or mobile devices. Web/App interfaces allow real-time access and admin controls over the extensive features.
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AGILE BUSINESS PROCESS UK LIMITED
This service automates the allocation and responses to requests received for nursing, transport and day-care. It filters out duplications and confirms supervising authorities, and prepares correspondence to respond to requests.
It automates a highly manual process, leaving staff to manage critical tasks and customer/patient facing activities.
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Ceox
Ceox’s Microsoft Power Apps in Teams enables Public Sector Organisations to build engaging business applications within Microsoft Teams. The low-code data platform enables the creation of Canvas Apps connected to Dataverse for Teams without leaving the Teams Interface. Empower your workforce, automate tasks, streamline process and deliver efficiencies.
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SecureCloud+ Limited
Designed for the UK Public Sector, supporting OFFICIAL/OFFICIAL-SENSITIVE,ONR,NNPPI data, the managed environment architecture leverages public cloud technology such as AWS & Azure and/or on-premise UK sovereign infrastructure.
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Phoenix Software Ltd
SMART Email is combines Machine Learning (ML) and Artificial Intelligence (AI) to actively deflects incoming emails. Users are redirected to conversational AI assistants with true Human Parity to self-serve and automate processes. Works both in real time and with email backlogs.
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Opus Telecoms
The Cirrus Contact Centre as a Service Social Media Agent Licence - CCaaS provides Cirrus CCaaS users with access to Facebook posts, likes and mentions; Twitter direct mentions; Instagram posts and YouTube comments. Conversations from different channels are unified into a single, easy to use interface.
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Vyntelligence
Drive higher NPS with faster resolution at lower cost with a new channel of engagement with asynch video! Consumers can record a short video (Vyn SmartVideoNote) explaining their complex issue, which is analyzed by Vyn AI, auto-routed to the right expert saving contact center calls and field visits.
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Opus Telecoms
The Cirrus CCaaS Application Connector License enables integration between the Cirrus CCaaS application and third party services such as CRM and helpdesk applications. This platform-level Cirrus licence supports functionality such as automatic record popping and self-service database access.
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Charterhouse Voice & Data
The Cirrus Voice Agent License provides users with access to core Cirrus Voice functionality, including ACD, IVR and Call Routing application.
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Infotel UK
Infotel UK is an IT Consultancy based in Newcastle Upon Tyne with expertise in Java, DevOps, Testing, Data Science, AI & Machine Learning, Kafka, Event Driven Architecture, Cloud Based Solutions, Event Based Solutions, Web Development, Agile Methodologies and Project Management.
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Softcat Limited
HD Video Conferencing service single click from 8x8's X-Series (1 to 8), increases productivity, delivering a full collaborative solution via single web app: audio/video conference calls with virtual online meetings; screen sharing; whiteboarding; team meetings; Jitsi open source meeting experience; inbuilt telephony, IM & recording with call plans.
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Aiimi Ltd
Insight Engine is our unique discovery platform. It works alongside you, using artificial intelligence to identify personal data across all of your data sources. Providing SAR collection, redaction and disclosure capability along with auditing and actions for non-compliant personal or PCI data storage. Simple and slick user interface.
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Amillan Ltd
Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.
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CDW Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Civica UK Limited
Civica's Cirrus Cloud Omni Contact Centre (CCaaS) service provides an enterprise class, hosted solution on a pay-as-you-use basis that delivers a comprehensive virtual contact centre application capability. Services include omni (voice, email, messaging, social, chatbot and video), Microsoft Teams Integration, workforce optimisation (WFM), speech recognition/analytics, translation, call recording and more.