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767 results found

767 results found in Lot 2: Cloud software in the category Telephony (including VOIP and SIP connectivity)

  • FourNet (4net) Cloud Unified Communications (UCaaS)

    4net Technologies Ltd

    FourNet offers Unified Communications and SIP services from world leading application providers, including: Microsoft (Teams Direct Routing), Avaya, RingCentral, Gamma, BT Wholesale, Tiger, Ribbon, AudioCodes and others. Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.

  • 8x8 Cloud Contact Centre

    Prodec Networks

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Circuit Collaboration

    Daisy Corporate Services Trading Limited

    Circuit is a Daisy Unify internet collaboration overlay service supporting voice, video, messaging, and screen/file sharing. Conversation threads are created between individuals and groups using an intuitive interface available on a range of devices. It is an ideal way of bringing the benefits of collaboration to existing enterprise voice systems.

  • 8x8 Contact Centre

    Softcat Limited

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Virtual First Horizon Telephony

    VIRTUAL FIRST LTD

    Virtual First Horizon is a Gamma Provided Cloud PBX providing an array of features to suit the needs of organisations. It is operated through a choice of devices; handset, mobile or desktop. Web interfaces allow real time access and changes to the many services available on user basis.

  • 3CX Cloud Hosted Phone System

    NETWORK INTEGRATION TECHNOLOGIES LTD

    Founded in 2005, 3CX has gone on to establish itself as a global leader in business communications. Taking advantage of the SIP open-standard and WebRTC technology, 3CX is a complete communications platform, offering customers a simple, flexible, and affordable solution to call, video and live chat.

  • Voice Enabled Teams

    Six Degrees Technology Group Limited

    Consolidate your Microsoft Teams collaboration software with your unified communications platform, and achieve cost efficiencies whilst delivering a ubiquitous experience to your end users. We'll deploy Microsoft Phone System for your organisation, ensuring you leverage the maximum benefits from Microsoft’s collaboration tool.

  • Google Voice

    Levett Consultancy Ltd

    Google Voice is a unique telephony solution built on the cloud where you can make and receive calls using a work number on any device, anywhere. Allowing end users to focus on what's important while staying connected on deskphones, smartphones, and the web.

  • Hortium Service Compliance for UCC and Voice

    HORTIUM LIMITED

    Hortium is the leading solution for end user Microsoft 365 analytics including Office, Dynamics, Exchange, Outlook, SharePoint, Microsoft Teams, ADFS and MORE, to detect, diagnose and fix performance issues fast. Manage and Control End User Experience from the edge with business based Service Level Objectives (SLO).

  • Microsoft 365

    CLIMB GLOBAL SOLUTIONS LTD

    Microsoft 365 Enterprise is a complete, intelligent solution that empowers everyone to be creative and work together securely. Microsoft 365 Enterprise consists of: Office 365 Enterprise; Windows 10 Enterprise; and Enterprise Mobility + Security (EMS). There are three plans to choose from: E3, E5 and F1.

  • 8x8 Cloud PBX

    UK IT Networks Limited

    Unified Communications service from 8x8's X-Series (1 to 8), increases productivity, delivering a full communications solution, including telephony, voicemail, collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics. Call plans, per user per month: UK local, national and mobile numbers inclusive.

  • Voice for Microsoft Teams

    ADEPT TECHNOLOGY GROUP LIMITED

    Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.

  • Cirrus SMS Codes

    Opus Telecoms

    Cirrus SMS Codes provide a means for customers to provide a number to receive SMS messages for customer service and / or sales. Long codes are numbers of equal length to standard UK mobile phone numbers. Short codes are 6 digit numbers that are more convenient for consumers to use.

  • Cisco Webex Contact Centre

    BRIGHT CLOUD LTD

    Cisco Webex Contact Center (WxCC) is a native cloud, omni-channel platform with standard and premium variations, and a number of options for additional integrated features. The adoption of this platform, when coupled with BrightCloud Group’s contact-centre specific expertise, means it’s even simpler to take your contact-centre portfolio to the cloud.

  • Trustmarque Cloud PBX and Unified Communications

    Trustmarque Solutions Limited

    Trustmarque SIP Trunks provide a flexible alternative to ISDN and are compatible with leading IP PBX brands in the UK. Compared to ISDN, SIP Trunks are cheaper, more flexible, and offer a robust business continuity service. They deliver enhanced features including; automatic fail-over, flexible SIP channels and inbound call control.

  • Probrand Sprinklr Modern Care

    Probrand Ltd

    Sprinklr Modern Care provides a unified digital & voice case management platform with seamless agent experience in a digital-first contact centre solution. Make frictionless omni-channel service a reality across 30+ channels, including live chat, social, messaging, email, SMS, voice, and video so customers can always contact on their preferred channel

  • Trustmarque Inbound Non-Geographic NTS Voice

    Trustmarque Solutions Limited

    Trustmarque's Inbound Service delivers ‘inbound’ calls from advertised numbers of choice (01/02/03/08 - including existing numbers). Forwarded to a destination telephone number of choice, regardless of location or device. The platform offers multiple cloud call control features managed through web or app interfaces including; call-queuing and auto attendant / IVR.

  • Cloud Telephony

    ONECOM LIMITED

    Onecom’s Vox is a leading hosted UCaaS Platform providing usual corporate PBX features plus extensive Unified Communications capabilities, such as; voice/video conferencing, Instant Messaging, presence, desktop and file sharing. Operated through desktop apps, handsets or mobile devices. Web/App interfaces allow real-time access and admin controls over the extensive features.

  • Digital Space 8x8 Cloud PBX

    Digital Space Cloud Services Limited

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Microsoft Teams Calling - Direct Routing

    LoopUp Ltd

    LoopUp leverages cloud-to-cloud Direct Routing for Microsoft Teams to connect users to our premium voice network. Users can make and receive calls on any Teams-enabled device, promoting secure, agile working for all employees to a common standard. A Microsoft Gold Partner, our service is fully managed and includes 24/7 support.

  • DXC Technology Private 4.9G\ 5G Strategy and Design Service

    EntServ UK Ltd part of the DXC Technologies Group

    DXC’s Private 4.9G\ 5G Strategy and Design Service can support a customers ambition to complement or replace existing wired and Wi-Fi network solutions to provide reliable, secure and ubiquitous connectivity covering both indoor and outdoor campuses.

  • Initsys Merlin Neon Edition

    Initsys Ltd

    Merlin NEON edition is a system of automation, statistical analysis, and critical pathways that combine to enable any risk or plan to be scripted, tested, and reviewed It builds on the Ai from previous editions to include robotic incident handling. Comprising Incident, Audit, Compliance Modules.

  • Unity on a SIM Service (VoIP)

    Redcentric Solutions Limited

    Redcentric’s Unity on a SIM service delivers office PBX features to any unlocked mobile handset. The service provides an instant, wire-free phone system leveraging all standard features and functions of Redcentric’s core hosted IPT service. Insert the SIM into the phone and the PBX is ready.

  • Cirrus Contact Centre as a Service Social Media Agent Licence - CCaaS

    Opus Telecoms

    The Cirrus Contact Centre as a Service Social Media Agent Licence - CCaaS provides Cirrus CCaaS users with access to Facebook posts, likes and mentions; Twitter direct mentions; Instagram posts and YouTube comments. Conversations from different channels are unified into a single, easy to use interface.

  • Cirrus CCaaS Application Connector License

    Opus Telecoms

    The Cirrus CCaaS Application Connector License enables integration between the Cirrus CCaaS application and third party services such as CRM and helpdesk applications. This platform-level Cirrus licence supports functionality such as automatic record popping and self-service database access.

  • CCaaS (Contact Centre as a Service)

    INTUITY COMMUNICATIONS LIMITED

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Fusion - Cirrus - Contact Centre Voice Agent Licence

    Charterhouse Voice & Data

    The Cirrus Voice Agent License provides users with access to core Cirrus Voice functionality, including ACD, IVR and Call Routing application.

  • Operator Connect Teams Direct Routing

    Opus Telecoms

    Operator Connect is an enhanced Microsoft Teams Direct Routing solution. It adds Gamma voice telephony call plans to the standard MS Teams offering replacing Microsoft calling plans or on-premise equipment. The Unified Communications Service (UCaaS) is managed directly from Teams Tenant Admin Centre. Integrated direct peering between Gamma and Microsoft.

  • SMART Phone

    Phoenix Software Ltd

    SMART Phone is telephony based Human Parity conversational AI assistant that lets users engage digitally with an organisation 24/7 via the phone. The AI assistant can direct callers to the best channel for their needs, whether that be summarised answers, forms, transfer the caller or book an appointment.

  • Google Meet Hardware Licence (HMH Licence) via Netpremacy

    Netpremacy Limited

    A Google Meet Hardware license works alongside Google Meet Hardware devices and Google Workspace Resources Calendars. It makes the set-up and running of remote video meetings a quick and easy experience. It is required for Google Meet Hardware to work with Google Workspace editions seamlessly via Calendar integration. Reseller: Netpremacy