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84 results found

84 results found containing booking system in Lot 2: Cloud software in the category Customer helpdesk (service desk)

  • IBM TRIRIGA Cloud Hosting Services

    MACS EU LIMITED

    Integrated Workplace Management System(IWMS) with IBM-TRIRIGA, Portfolio Management, Real Estate Management, Space Management, Space Booking/Utilisation, Energy Management, Compliance and Audit, Sustainability, Facilities Management, Capital Projects, Building Information Modelling (BIM), Data analytics and insights. These we provide as both and on premise or as a securely hosted Software as a Service(SaaS).

  • Creatio Service (CRM)

    FORMAT14 CRM LTD

    Creatio Service helps you to paint a complete picture of the customer conversation through an omnichannel communication centre that enables service professionals to deliver consistent and outstanding customer experiences.

  • Plentific Repairs Diagnostics (formerly Active Housing Diagnostics)

    Plentific

    Plentific Repairs Diagnostics is a configurable web based repairs diagnostics tool that provides social housing tenants and contact (call) centre staff with an end-to-end online facility to diagnose property problems, log a repair and schedule a repair appointment. Appointment Management (inc cancel/reschedule), SMS and Address Selector modules are optionally available.

  • Brightly Community Central

    BRIGHTLY SOFTWARE LIMITED

    The Brightly Community Central connector enables deep integration with the Jadu platform, a low-code, web-based platform for digital service delivery, incorporating collaborative case management, payments, forms, customer MyAccount and website. Brightly has a global partnership with Jadu, enabling full 2-way communication between residents, stakeholders, businesses and the assets you own.

  • Jadu Creative by NEC

    NEC SOFTWARE SOLUTIONS UK LIMITED

    A low-code, web-based platform for digital service delivery. Incorporating collaborative case management, payments, forms, customer MyAccount and website with integration to NEC services. Build end-to-end digital transactions for service requests, applications, and payments. Secure, responsive, accessible websites on all devices. Includes rich toolset of APIs and extension points for developers.

  • Neo Technology Contractor Workforce Management Solution

    NEO TECHNOLOGY LIMITED

    Neo Technology's Contractor Workforce Management Solution offers a comprehensive system for effectively managing contractor operations. Hosted in the cloud for flexible access, it includes CRM and Communication Engine features. This system streamlines repair logging, job progression, costing, materials management, subcontractor oversight, diary appointments, scheduling, and enables mobile working.

  • Centric - Single Sign-On Appraisal, Revalidation, MSF, Job Planning and e-Rostering

    Premier IT Partnership Ltd.

    Our all-in-one Centric platform offers greater efficiency, better security, a user-friendly experience, and a subscription-based service allowing quick access to Appraisal and Revalidation, Multi-source Feedback, Job Planning, e-Rostering and Learning Management System including e-Learning facilities – without having to log-off and back on again into a different system.

  • MediShout

    MEDISHOUT LTD

    MediShout improves staff productivity of organisations. We aggregate all operational departments (e.g. IT, stock, equipment, facilities, estates) and suppliers onto one platform and our app allows staff to instantly report and resolve operational issues. MediShout is applicable to any building relying on operational departments or logistics e.g. hospitals, care-homes, pharmacies.

  • Dynamics 365 Business Services (CRM)

    ServiceKey

    Dynamics 365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business. Customer Engagement (CRM): Sales Customer Journey Customer Insights Customer Service

  • Charity and Not for Profit on Dynamics 365

    FormusPro

    FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.

  • Jadu Digital Platform - Web Publishing,‘MyAccount’, Forms, Payments and Case Management

    JADU CREATIVE LIMITED

    A low-code, web-based platform for digital service delivery. Incorporating web content management, real-time collaborative case management, CRM, payments, forms and customer MyAccount, the platform enables business users to own and manage digital service delivery, including integration to common Line of Business systems.

  • Jadu Digital Platform Lite - ‘MyAccount’, Forms, Payments and Case Management

    JADU CREATIVE LIMITED

    A low-code, web-based platform for digital service delivery. Incorporating real-time collaborative case management, CRM, payments, forms and customer MyAccount, the platform enables business users to own and manage digital service delivery, including integration to common Line of Business systems.

  • Customer Management Solution for the Cloud

    VIEWDECK CONSULTING LIMITED

    Our Customer Management Solution for the Cloud offers the UK public sector a comprehensive SaaS platform for centralised customer data management and analytics. With seamless integration, automated workflows, and AI-powered analytics, it enhances customer experience, drives efficiency, and enables proactive engagement, ensuring organisations stay responsive and competitive.

  • Dynamics 365 Device Licence - Customer Engagement

    PHOENIX SOFTWARE LIMITED

    With the Customer Engagement Applications device SLs multiple users can access Dynamics 365 applications through a shared device login. The use rights are equal to that of the Dynamics 365 user SL, except that access Dynamics 365 is limited to only the licensed device.

  • Novoville Citizen Engagement & Customer Experience Platform (CEP)

    NOVOVILLE LIMITED

    Novoville's out-of-the-box Citizen Engagement & Customer Experience Platform (CEP) makes communication between Local Governments and citizens easier, more efficient and cost-effective.T he platform offers a broad range of modules that enhance citizen engagement: e-Frontdesk, Communication & Consultations,Payments, Smart Parking, Shared Repairs Management. Authorities manage everything from a single web dashboard.

  • Lifecycle asset & inventory management with integrated maintenance, operations and purchase

    PCSINFINITY PRIVATE LIMITED

    Asset, Inventory & Warehouse lifecycle management system Unified ITSM ticketing for breakdown, service requests & internal services. Preventive, Predictive & Condition based maintenance QR/ Bar Code & RFID asset tracking and reporting Asset Audit & Verification Workflows, Role Based Access Control. Reports, Dashboards, API Integration, Data upload/ download

  • Portzo

    INTEGRATED HEALTHCARE LTD

    Portzo is a porter management solution using Wifi to allocate tasks to the nearest porter. It is a multi-award winning fully automated porter tracking solution to improve efficiency and reduce delays in patient transfers. Real-time location data helps drive efficiency, reduce wastage of resources and minimise delays in patient care.

  • Futr AI: Chat-as-a-Service

    FUTR AI LIMITED

    Futr AI provides an advanced chatbot and live chat platform, designed for streamlined digital communications across various channels. Our service, ideal for the public sector, features traceable AI for transparency and accountability, multilingual capabilities, and context-specific AI models to ensure best-in-class solutions for engaging and serving the public effectively.

  • NHS Appointment Management

    BOOMERANG I-COMMS LTD

    Healthcare providers face mounting pressure to improve outcomes while lowering costs. Boomerang offers messaging solutions to streamline operations and reduce expenses. Our appointment scheduling tool integrates seamlessly with existing systems, automating processes and enhancing customer experience while maintaining rigorous security standards. ISO-27001, Cyber Essentials,Cyber Essentials Plus accredited

  • SugarCRM - All Products (Sugar Sell, Sugar Serve, Sugar Enterprise & Sugar Market)

    ENABLEIT TECHNOLOGIES LIMITED

    enable.services an International Award Winning SugarCRM Elite partner. SugarCRM is a centralised hub for customer data that allows your business to thrive through automation, collaboration & insightful reporting. It is designed to be flexible and customised, allowing you to tailor a sales and marketing platform that fits your business needs

  • Dynamics 365 Customer Service

    PHOENIX SOFTWARE LIMITED

    Customer Service Enterprise enables personalised service in any channel, knowledge base and unify existing technology/data into a single view and case management. Customer Service Professional provides basic resources for customer service agents. Customer Service Insights provides integrated analytics and AI capabilities to help you understand support engagements and emerging trends.

  • Patient Centred Care

    Gaiasoft International Limited

    Integrated, comprehensive, customisable incorporating healthcare management, health records, telemedicine, real-time patient monitoring and personalized treatment plans. Efficient marketplace of labs and imaging providers. Enhances accessibility, improves diagnostic accuracy. Proactive population health through data analytics and learning and healthy family habits.

  • Duty planning solution

    BOOMERANG I-COMMS LTD

    Boomerang can manage multiple vacancies for temporary appointments, one-off events or recurring requirements. It contacts, counts and fulfils based on requirement. System manages shifts, overtime and emergency manning. It informs a candidate pool of new vacancies, developing rosters and manages out-of-hours support. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Automate large scale fulfilment

    BOOMERANG I-COMMS LTD

    Boomerang can manage multiple vacancies for temporary appointments, one-off events or recurring requirements. It contacts, counts and fulfils based on requirement. System manages shifts, overtime and emergency manning. It informs a candidate pool of new vacancies, developing rosters and manages out-of-hours support. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Resource management solution

    BOOMERANG I-COMMS LTD

    Boomerang can manage multiple vacancies for temporary appointments, one-off events or recurring requirements. It contacts, counts and fulfils based on requirement. System manages shifts, overtime and emergency manning. It informs a candidate pool of new vacancies, developing rosters and manages out-of-hours support. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Communication support solution

    BOOMERANG I-COMMS LTD

    Customer service SMS solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Wordskii Connect

    Wordskii Labs

    How do people with language barriers contact you? Wordskii Connect is a revolutionary telephony service that enables non-English speaking service users to contact you via telephone through a professional interpreter.

  • RiskBase

    RISKBASE LIMITED

    RiskBase is a suite of plug-and-play assessment, survey and inspection tools. Supporting partners to produce over 500,000 site visits a year our software makes light work of compliance. We partner with Housing Associations, Local Authorities, Fire safety consultancies and Residents' Management Companies.

  • Messaging for Dynamics

    BOOMERANG I-COMMS LTD

    Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.

  • Dynamics 365 Customer Service CRM

    VISIMEDIA LTD

    VisiMedia specializes in delivering comprehensive Microsoft 365 solutions tailored for the UK government and public sector. Our offerings include CRM design and build, advanced communication tools, collaborative platforms, and cybersecurity enhancements. We ensure compliance with UK data protection laws, facilitating efficient, secure, and collaborative work environments.