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CEOX SERVICES LTD
Ceox’s Microsoft Dynamics 365 enables Public Sector Organisations to transform their back-office operations and deliver services digitally. Based upon MS Dynamics 365 with options to provide services digitally using a portal means it’s an ideal, flexible cloud-based platform for digital transformation. Deliver better satisfaction and reduced costs by improving efficiencies.
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Node4 Ltd
Webex Contact Centre (WxCC) revolutionises customer service with a comprehensive, cloud-based platform, offering omnichannel support, intelligent routing, and real-time analytics. Designed for flexibility and scalability, it empowers agents with tools to deliver personalised customer experiences, while providing managers with insights to optimise performance and operational efficiency.
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SOFTCAT PLC
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHS2024GC14
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Formus Professional Software
Formuspro supply Omnichannel for Customer Service, a robust application that extends the power of Dynamics 365 Customer Service to enable organisations to instantly connect and engage with their customers via channels like Live Chat, voice, and SMS, including real-time and historical visibility and insights into the operational efficiency of agents.
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Liaison Financial Services Limited
Liaison Task Management is digital platform on which health and care staff can log, share and coordinate daily care tasks in real-time. Interactive dashboards allow teams to coordinate care more effectively in hospitals; support patient initiated follow-up (PIFU); and enable the successful delivery of the NHS elective recovery plan.
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Virgin Media Business
Cisco Webex is a video conferencing and collaboration platform, while Webex Contact Center is a customer service solution offering omnichannel support through voice, chat, email, and social media channels, both designed to enhance communication and productivity within organisations.
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JustPark
JustPark On-Demand brings cutting-edge technology to your parking infrastructure (on-street or off). Offering seamless Pay on Arrival or Pay on Exit options through our user-friendly app, it ensures a smooth parking experience for your customers. Additionally, our app facilitates easy extensions, further streamlining the payment process and improving customer satisfaction.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire delivers Microsoft Power Platform and Dynamics365 solutions - a fully configurable software platform that is easy to use and manage. Business solutions range from contact, activity and stakeholder management, complaints handling, legal case management, patient (clinical and veterinary) management, marketing and customer service in call centres and service departments.
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EBO.AI (UK) LTD
An EBO AI-powered Virtual Assistant for signposting, offering end user support and self-management. This will be another way to engage with service users that are not in crisis to support them with quick and easy way to access mental health support, 24 x 7.
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BOOMERANG I-COMMS LTD
Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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S&P Global Market Intelligence LLC
Supplier Risk Indicator spans multiple risk dimensions for vendors and translates these complex factors into a single risk indicator on a 100-point scale that can be compared against a benchmark or with peers, explored in detailed reports, and used to make informed decisions about which counterparties to do business with.
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Boomalert Ltd
BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management.
ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.
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Epaccsys Limited
GS1 systems provider Epaccsys an accredited GS1 partner have been supplying compliant GS1 System and GS1 System solutions for over 15 years with Epicor software. Alongside the Epaccsys GS1 system sits a full suite of ERP modules including Financial, Distribution, Supply Chain Management and Project Management.
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INSIGHT DIRECT (UK) LTD
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCHI2024GC14
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EQUINE REGISTER LIMITED
Enables organisations exchange data and record the arrival and departure of an equine, livestock, companion animals (including dogs and cats) also check the biosecurity status of an animal in advance of its arrival. Supports recording of double ended movements and communications between organisations and users to manage biosecurity and risk.
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Leicestershire Health Informatics Service
Instant and SMS messaging solution for secure healthcare conversations providing safe and secure messaging between healthcare professionals and service users. Primarily focused on community health settings like school nursing and health visiting, the application is suitable for a range of healthcare and safeguarding applications
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Avepoint UK Ltd
Immutable, Air-Gapped 100% SaaS Cloud to Cloud Backups for Microsoft 365.
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GCI NETWORK SOLUTIONS LIMITED
Webex Connect is an Enterprise Cloud CPaaS (Communications Platform as a Service) platform that enables businesses to orchestrate and automate contextual, real-time interactions with their customers via digital channels including SMS, RCS, Email, Video, WhatsApp, Facebook Messenger. Webex Connect also offers live agent conversation capabilities and integrations with other systems.
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BOOMERANG I-COMMS LTD
Boomerang’s Email-to-SMS and Email-to-Voice services enable organizations to send 1-Way or conversational SMS and voice messages from a local email client. With 'Intelligent' messaging, 2-way conversations are automated, and threads are grouped by subject, ensuring easy management and compliance. ISO 27001, Cyber Essentials, and Cyber Essentials Plus accredited.
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SOFTCAT PLC
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHS2024GC14
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NG Bailey IT Services Limited
NG Bailey offers Unified and Contact Centre Communications with SIP services.
Our Services are delivered with varying hosting options including Private, Public and Hybrid Cloud.
Working with world leading providers such as, Gamma, Ring Central and Mitel.
Our Services can be integrated with Microsoft, Amazon or Google Platforms
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Fusion Business Solutions (UK) Limited
BMC Helix Platform Fee includes Service activation, Assignment of a Business Relationship Manager (BRM), ITSM Single Sign-on BMC Helix Client Gateway, BMC Helix Custom Applications with integration tasks (limited capacity).
Fusion GBS is an Elite Partner of BMC, reselling BMC Helix.
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SPECIALIST COMPUTER CENTRES PLC
Deliver IMPACT to your business with SCC’s ServiceNow (ITSM/ITOM/CSM). SCC’s customer first approach to Enterprise Service Management(ESM) ensures our customers get a high quality service delivered on a best of breed technology via our ever growing ServiceNow Practice. From ITSM and beyond, we have the solutions for you.
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EXCELPOINT LIMITED
Excelpoint’s no-code Enterprise Application software configures scalable solutions which automate business processes, eliminating paper and spreadsheets, and integrating legacy systems. Access via web-browser on desktop, tablet, or smartphone, and through apps for iOS, Android and Windows Mobile. Automatically generate emails, texts, cross-database updates, output documents, and trigger digital business activities.
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TRANSUNION INTERNATIONAL UK LIMITED
TransUnion’s bespoke Living Together solution will allow you to identify Potential Undeclared Partners (PUPs) who have a financial link to the same residential address as an individual to prevent instances of ‘living together fraud’.
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SmartCitizen Limited
The Cloud Card Management System gives local authority staff the ability to manage the data life-cycle for a range of smart or non-smart cards for different Council service areas in a single management system. This includes workflow for new applications, renewals and replacements, and document and image uploads as required.
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EBO.AI (UK) LTD
EBO eReferrals is an innovative solution that integrates seamlessly with EBO’s healthcare suite and the EPR, enabling patients and hospitals to effectively manage self-referrals and 3rd party referrals.
For patients, the product offers a convenient and user-friendly interface that guides them through self-referrals and bookings.
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INSIGHT DIRECT (UK) LTD
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHI2024GC14
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EXTRA TECHNOLOGY LIMITED
We resell Automation Anywhere's Enterprise A360 product suite, their latest intelligent Digital Workforce platform which provides RPA as a service for businesses of all sizes. Highly intuitive, it is suitable for business users and managers through to technical RPA developers and allows the robotisation of repetitive and logical processes.