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90 results found

90 results found containing booking system in Lot 2: Cloud software in the category Call centre

  • Wordskii Connect

    Wordskii Labs

    How do people with language barriers contact you? Wordskii Connect is a revolutionary telephony service that enables non-English speaking service users to contact you via telephone through a professional interpreter.

  • Microsoft Dynamics 365 / D365 Field Service

    KERV DIGITAL LIMITED

    Use Dynamics/D365 Field service to provide integrated work order, customer case and resource planning solution to your field based service teams, enabling them to deliver excellent service management. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and all related services.

  • Reception Sign in App

    FLYTE CLOUD SERVICES LTD

    Power App designed and tailored SharePoint to monitor and track staff and guests access to buildings providing guest lists, fire registers, email updates for visitors, and wayfinding information to meeting rooms

  • Messaging for Dynamics

    BOOMERANG I-COMMS LTD

    Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.

  • Dynamics 365 Customer Service CRM

    VISIMEDIA LTD

    VisiMedia specializes in delivering comprehensive Microsoft 365 solutions tailored for the UK government and public sector. Our offerings include CRM design and build, advanced communication tools, collaborative platforms, and cybersecurity enhancements. We ensure compliance with UK data protection laws, facilitating efficient, secure, and collaborative work environments.

  • Dynamics CRM messaging plug in

    BOOMERANG I-COMMS LTD

    Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.

  • Dynamics CRM appointment management API

    BOOMERANG I-COMMS LTD

    Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.

  • Druid AI Chatbots and Conversational AI licenses and professional services

    Agile Business Process UK Limited

    Software licenses and professional services for DRUID AI which is an advanced Conversational AI and Intelligent Automation hub that enables companies to design and deploy superior experiences for internal and external users using omnichannel interactions and business process automation

  • Trustmarque Cloud Collaboration Service

    TRUSTMARQUE SOLUTIONS LIMITED

    Provision of a full range of collaboration products, solutions and services for user communication, ideation, content creation and productivity activities.

  • Abavus - Waste Management

    ABAVUS LIMITED

    Our Waste Management Module enables councils to configure all aspects of their refuse and waste management processes (domestic, clinical, subscriptions, trade, etc). This includes settings up and managing collection types to integrating and fully automating collections and rounds.

  • Neo Technology Case Management Solutions

    NEO TECHNOLOGY LIMITED

    Neo Technology's Case Management Solutions cater to various scenarios like investigations, service requests, and incident handling. Our experts assess each scenario individually, leveraging common design approaches to tackle specific issues effectively. We offer flexible implementation packages, ranging from proof of concept (PoC) to large-scale deployments.

  • Workforce Management (WFM) & Optimisation (WFO)Employee Engagement, Value Realisation Services (VRS)

    NICE SYSTEMS UK LIMITED

    NICE WFM/EEM addresses all WFM needs: accuracy, simplicity, reliability, visibility, engagement. NICE WFM includes forecasting, planning, scheduling, daily management and communication, transforming operational efficiency while engaging employees across the entire operation. Value Realization Services leverages the full depth of NICE functionality, helping organisations drive business impact, the faster, the better.

  • Contact Management

    DAVIES GROUP LIMITED

    Delivery of cloud-based customer contact technology across all channels/sizes. From point solutions augmenting existing contact landscapes, to implementation of omnichannel cloud contact centres supporting 1000s of agents. and bespoke applications to enhance that capability. Davies consult, implement, develop, migrate, adopt, and support customer contact implementations for public and private sector.

  • CDW Zoom

    CDW LIMITED

    Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Our team chat, phone, meetings, omnichannel contact centre, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done.

  • Zoom

    BYTES SOFTWARE SERVICES LIMITED

    Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Our team chat, phone, meetings, omnichannel contact centre, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done. bssgc

  • Zoom

    Zoom Communications, Inc

    Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Our team chat, phone, meetings, omnichannel contact centre, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done.

  • Zoom

    BRITANNIC TECHNOLOGIES LIMITED

    Zoom is a single-pane-of-glass UC platform designed to streamline connectivity, and foster dynamism for individuals and enterprise. Zoom encompasses team chat functionalities, telephony services, virtual meetings, omnichannel contact-centre capabilities, interactive whiteboarding features, workspace management tools, and AI solutions. These offerings empower hybrid teams to bolster collaboration and increase productivity levels.

  • Engagement Management Professional (Public Cloud)

    4 ROADS LIMITED

    This solution enables public sector organisations achieve their customer engagement and digital transformation goals. Key aspects include a customer portal, case management, knowledge management, enterprise search, analytics, end-to-end process automation, CRM and social/email support. Delivered as a cost-effective public cloud solution, each tenant's data/services are securely maintained and individually configured.

  • Fusion - Zoom

    CHARTERHOUSE VOICE & DATA LIMITED

    Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Our team chat, phone, meetings, omnichannel contact centre, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done.

  • Microsoft Dynamics 365 Application Services

    HITACHI SOLUTIONS EUROPE LTD

    Hitachi Solutions provides end-to-end Microsoft Dynamics 365 services, from health checks to ongoing support. D365 implementation, testing, optimisation, change management, application management, agile. Dynamics support includes D365 helpdesk, incident management, license support, health monitoring, seamless ERP solution.

  • Powered by Neo: Advanced Complaints Management

    NEO TECHNOLOGY LIMITED

    Neo Technology's solution revolutionises complaints management, offering features like triage and routing, timeline control, ombudsman engagement tracking, follow-on repairs, a complaints dashboard, and enhanced workflow and action plan tracking for compliance, customer satisfaction, operational efficiency, and data-driven insights.

  • Zendesk Marketplace via Netpremacy

    NETPREMACY LIMITED

    The Zendesk Marketplace is a one stop shop to find applications and integrations to increase agent productivity and workflows. In the Marketplace, You'll find apps and integrations to enhance analytics and reporting, time tracking, agent productivity. Netpremacy is an official Zendesk partner guaranteeing the best results for your Zendesk deployment.

  • Global Address Verification

    MELISSA DATA LTD.

    20% of addresses entered online contain errors: spelling mistakes; wrong house numbers; incorrect postal codes; formatting errors that don’t conform to postal regulations. Melissa Global Address verifies addresses for UK and 240+ countries in real-time, at point of entry or in batch, to ensure only valid addresses are captured

  • Zoho SaaS Implementation, Integration Licensing and Support

    DELOITTE LLP

    Implementation services of the Zoho SaaS suite of 50+ highly configurable low-code applications that support business activities. Implementation, integration, configuration, licensing and support services of the application suite including HR, CRM, Workflow, Outreach, Survey, Consultation, Data Presentation, Finance, Recruitment tools and more.

  • Address Cleanser

    MELISSA DATA LTD.

    Cleanse your address database in batches. Using the REST/JSON cloud service for easy integration, our address cleansing service will return complete and standardised addresses that conform to the specific country’s postal regulations. Covers UK addresses & 240+ Countries worldwide. Corrects addresses by adding missing components such as postal codes.

  • Street, Town, City, Postcode Lookup

    MELISSA DATA LTD.

    The service provides address suggestions (UK & Global), matched to the characters the user types. Once an address is selected from lookup, the fully verified address auto completes into web forms, documents, or checkouts. Saving 80% in data entry time, simplifying the process, and increasing the quality of data capture.

  • Address Verification

    MELISSA DATA LTD.

    20% of addresses entered online contain errors: spelling mistakes; wrong house numbers; incorrect postal codes; formatting errors that don’t conform to postal regulations. Melissa Global Address verifies addresses for UK and 240+ countries in real-time, at point of entry or in batch, to ensure only valid addresses are captured

  • Address auto-complete

    MELISSA DATA LTD.

    Melissa service provides address suggestions (UK & Global), matched to the characters the user types. Once an address is selected from lookup, the fully verified address auto completes into web forms, documents, or checkouts. Saving 80% in data entry time, simplifying the process, and increasing the quality of data capture.

  • Intelligent chatbots and voicebots (virtual agents) built on advanced NLU and Gen AI Technology

    Boost AI AS

    The boost.ai conversational AI platform powers 550+ Virtual Agents worldwide in 30+ languages. Proprietary Natural Language Understanding algorithms allow it to handle 10,000+ intents while maintaining resolution rates above 90%, making it the choice of Enterprises. Fast Deployment and High accuracy powered by advanced Generative AI features.

  • Postcode Lookup

    MELISSA DATA LTD.

    Postcode lookup service (UK & Global). Enter a postal code and select full validated addresses from the dropdown list. Ideal for: web forms; documents; and checkouts, saving 80% in data entry time. Service utilises Royal Mail’s PAF and Ordnance Survey Addressbase for UK addresses and trusted reference data sources globally.