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ARCUS GLOBAL LIMITED
Built on Salesforce; single, secure, scalable portal where citizens and businesses self-serve to: access information, report, apply, book, pay. Provides a single engagement channel and lowers the cost of transacting. Works across all council services including: Council Tax, NNDR, Benefits, Housing, Waste, Democratic Services, Planning, Building Control, Environmental Health, Licensing.
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ARCUS GLOBAL LIMITED
Arcus Trading Standards is a flexible and intuitive cloud-based solution helping Trading Standard's practitioners manage all aspects of their work including inspections, investigations, monitoring, enforcement, providing advice, and managing evidence. The included mobile app supports full access and offline remote working. Enabling officers and teams to work efficiently and effectively.
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ARCUS GLOBAL LIMITED
Built on the Salesforce platform, Arcus DSH is a single, secure, scalable portal through which citizens and businesses self-serve. DSH Forms provides a set of forms allowing citizens/businesses to report issues and apply for services through DSH, and a form builder for organisations to amend or create their own.
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PANACEA APPLICATIONS LIMITED
Market leader for councils’ marketing and communications. Save time and money with project and campaign planning, automated estimating and streamline workflow all-in-one place. Management tools for brand, suppliers, budget and resources. Design and print purchasing. Approval process. Interface with finance systems. Cut administration by 80%, create capacity for strategic priorities.
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BDQ
Lexzur is a complete practice management software for all legal practitioners
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BGO SOFTWARE OOD
Clinicubes CTMS is a centralized software (clinical trial management system), which offers a number of benefits to companies in the clinical research industry in the form of integrated solutions for every single aspect and phase of clinical studies. Our product makes processes behind various planning, performing and reporting tasks easier.
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NEO TECHNOLOGY LIMITED
Neo Technology's visits and inspections solution offers robust features including multi-visit recording, appointment scheduling, workflows with automated reminders, digital checklists, photo upload, automated fault reporting, real-time updates, feedback mechanisms, and performance analytics, aimed at increasing resident satisfaction and improving inspection efficiency.
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JADU CREATIVE LIMITED
Jadu, a platform for self-service and the 'Digital Layer' for organisations, provides web publishing, CRM, case management, payments, forms, and MyAccount. It serves licence holders via subscriptions, including per-user cost models for Jadu Connect and Jadu Digital Platform Lite, or individual platform modules such as Jadu Forms or Content only.
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NTT DATA BUSINESS SOLUTIONS LIMITED
SAP Service-Cloud enhances customer service efficiency by consolidating contacts from various channels into one solution, ensuring uniform service across all channels. The agent desktop provides a unified customer view, facilitating first-contact resolution. It also features efficient ticket and case management, with intelligent technologies automating ticket categorisation and providing support recommendation
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BRAMBLE HUB LIMITED
Provides a platform for a range of applications combined with a data integration capability exploiting an underlying organisation wide knowledge repository. Deployed as either a departmental, or enterprise level configuration depending upon the scale of the customer implementation required.
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NEO TECHNOLOGY LIMITED
Neo Technology's Case Management Solutions cater to various scenarios like investigations, service requests, and incident handling. Our experts assess each scenario individually, leveraging common design approaches to tackle specific issues effectively. We offer flexible implementation packages, ranging from proof of concept (PoC) to large-scale deployments.
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IEG4 LIMITED
IEG4's Customer Portal solution is an advanced engagement platform, specifically designed for local authorities, that enhances interactions between citizens, businesses, and councillors. Cutting-edge digital technologies deliver a seamless interface, simplifying service delivery and information access. The solution supports efficient online transactions, including application submissions, payments, and accessing services.
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NICE SYSTEMS UK LIMITED
NICE WFM/EEM addresses all WFM needs: accuracy, simplicity, reliability, visibility, engagement. NICE WFM includes forecasting, planning, scheduling, daily management and communication, transforming operational efficiency while engaging employees across the entire operation. Value Realization Services leverages the full depth of NICE functionality, helping organisations drive business impact, the faster, the better.
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DAVIES GROUP LIMITED
Delivery of cloud-based customer contact technology across all channels/sizes. From point solutions augmenting existing contact landscapes, to implementation of omnichannel cloud contact centres supporting 1000s of agents. and bespoke applications to enhance that capability. Davies consult, implement, develop, migrate, adopt, and support customer contact implementations for public and private sector.
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AWTG LIMITED
Our iYouth Web and Mobile App helps 3rd sector groups to operate grass roots activities such as youth clubs, sports clubs and digital inclusion schemes. iYouth enables enrolment and registration, safeguarding, information sharing, events management, group communication, messaging and alerts, e-payments and administration. It supports commissioners and enables social cohesion.
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4 ROADS LIMITED
This solution enables public sector organisations achieve their customer engagement and digital transformation goals. Key aspects include a customer portal, case management, knowledge management, enterprise search, analytics, end-to-end process automation, CRM and social/email support. Delivered as a cost-effective public cloud solution, each tenant's data/services are securely maintained and individually configured.
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BRIDGEALL LIMITED
Microsoft SharePoint application development services. Build SharePoint applications to help your organisation deliver greater value and services. SharePoint applications using modern approaches and Power Platform.
Bridgeall are a leading Microsoft gold partner with a strong track record of delivering SharePoint applications and supporting services.
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NTT DATA BUSINESS SOLUTIONS LIMITED
SAP Sales Cloud empowers companies to provide outstanding sales experiences by accessing a 360-degree view of a customer and their interactions. By simplifying and automating key sales processes and providing sellers with intelligent recommendations, sales teams are able to focus more on customer interaction and cultivating lasting relationships.
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NEO TECHNOLOGY LIMITED
Neo Technology's solution revolutionises complaints management, offering features like triage and routing, timeline control, ombudsman engagement tracking, follow-on repairs, a complaints dashboard, and enhanced workflow and action plan tracking for compliance, customer satisfaction, operational efficiency, and data-driven insights.
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AXIS12 LTD
Axis12 have been a Microsoft Partner since 2014, integrating with many Microsoft 365 applications. We’ve combined our expertise with Microsoft and our experience of providing enterprise-level Drupal intranets to create a solution harnessing the power of Microsoft 365, Office 365 tools, SharePoint and Microsoft Teams whilst also including non-Microsoft tools.
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NETPREMACY LIMITED
The Zendesk Marketplace is a one stop shop to find applications and integrations to increase agent productivity and workflows. In the Marketplace, You'll find apps and integrations to enhance analytics and reporting, time tracking, agent productivity. Netpremacy is an official Zendesk partner guaranteeing the best results for your Zendesk deployment.
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Boost AI AS
The boost.ai conversational AI platform powers 550+ Virtual Agents worldwide in 30+ languages. Proprietary Natural Language Understanding algorithms allow it to handle 10,000+ intents while maintaining resolution rates above 90%, making it the choice of Enterprises. Fast Deployment and High accuracy powered by advanced Generative AI features.
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MAKE TIME COUNT TODAY LTD
User centric Case Management solution developed around the question "how can we help".
Puts users at the centre of their journey.
For companies to manage their:
- End users
- Staff Member
- Projects and interventions that they organise
Enables multi-agency collaboration delivering positive change for your users.
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APTO SOLUTIONS LIMITED
The apto digital services forms platform offers digital by default transactions through the production, submission and management of electronic forms (eforms) including all types of attachments. This is anytime, anywhere, any place, any device, digital service management and capture for external and internal users including offline use.