ROQ Limited

Software Testing Services

ROQ provides a portfolio of independent software testing and quality engineering services to support clients in ensuring technology solutions deliver the expected business value. Our established services – including test consultancy, test automation, test delivery and business acceptance – are delivered on-site, remotely or via our UK based Test Lab.

Features

• Managed Testing Services built on clear client requirement understanding
• Defect workflow design, defect management and root-cause analysis reporting
• Independent risk-based assessment on the quality of software
• Evaluation of software application functionality to designated necessary standards
• ISTQB-qualified services across a wide range of technologies
• Thorough experience with all major testing tools
• Experience across all SDLC methodologies (Agile, Waterfall, Iterative, etc.)
• Qualified, security-cleared support throughout the software development lifecycle
• Proven quality methodology for accurate, repeatable and reusable tests
• Scalable Core/Flex resourcing model for peak/trough demand flexibility

Benefits

• Cost-saving through improved test capacity, usage and defect identification
• High-quality and reliability assurance through earlier software testing
• Understand>Define>Deliver approach to precisely determine requirements to meet objectives
• Delivers high-quality software at the required pace/velocity
• Operational and reputational risk mitigation from proven testing approach
• Lowers TCO and improves efficiency through early defect detection
• Increased end-user productivity and advocacy thanks to quality systems
• Innovation through digital transformation supports investment decisions
• Robust processes and quality-gates prevent issue and cost escalation
• Meet adapting requirements by scaling service quickly

£325 to £945 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at david.moore@roq.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

103591596953521

Contact

David Moore
07725591105
david.moore@roq.co.uk

Planning

• Planning service: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: ROQ is a values-driven, outcomes focussed software testing consultancy. We place client needs at the core of our service delivery model, adopting a proprietary Understand>Define>Deliver approach to each client engagement. As an independent provider we have the expertise and acute focus on quality needed to provide thought-leadership in this area. To fully understand the requirements, this may involve a short discovery exercise, working with senior stakeholders, suppliers, and partners (as early as possible) to determine key objectives, timelines, and other variables – in keeping with our ‘shift-left’ ethos.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: No

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: ROQ provide support related to Software QA and Testing. This is done via the clients most appropriate channel, i.e. by phone, email, in person, web chat, or other collaboration platforms. Each of our clients is also assigned a managing consultant, accountable for ensuring that ROQ is meeting any agreed key SLAs and to build a strong partnership to anticipate any fluctuations in demand. Typically they will hold regular meetings (usually face to face) as regular check points, to discuss engagement performance and handle any commercial elements of the engagement.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  All ROQ’s services can be delivered remotely from employees' home addresses. This is a huge reduction in travel and the associated carbon release. ; ; Also, when ROQ employees do travel to a company-wide event (normally once or twice a year) ROQ donate to a tree-planting organisation that plant trees that would absorb the equivalent amount of carbon used to travel to the event.; ; Furthermore, all ROQ’s service assets and reporting are stored digitally, with no printing or paper waste incurred.
• Covid-19 recovery:

  Covid-19 recovery

  Through ROQ’s recruitment programmes we enable people to change careers and enter the high growth technology / software testing sector at any point in their career journey. This includes those that have needed to look to change careers due to the impact of COVID-19.; ; ROQ’s services support organisations and businesses that have needed to change to deal with the impacts of COVID-19, specifically by ensuring the quality and performance of software systems that enable remote working or new service offerings.; ; ROQ’s services can all be delivered remotely, minimising risks and maximising productivity. ROQ has also improved work conditions for those on-site to support effective social distancing.
• Tackling economic inequality:

  Tackling economic inequality

  ROQ’s recruitment programmes create employment opportunities for all. Our new Academy programme will take on Graduates, Apprentices, individuals that have left the armed forces and anyone who is looking to change careers and enter the software testing / technology sector. ; ; The Academy consultants undergo a 14-week training programme before being deployed to client projects and receive ISTQB qualification as a minimum, with the opportunity to gain further skills and qualifications throughout their career with ROQ. This is helping to fill the UK tech skills gap with homegrown talent that will go on to support the high growth IT sector. ; ; Additionally, ROQ work with UK universities to provide lectures, events and sector-specific content to illustrate to students the opportunities within the tech sector and specifically within the software testing and quality engineering space.
• Equal opportunity:

  Equal opportunity

  ROQ provides equal opportunities. It is ROQ’s aim to create an environment that encourages and values diversity. ROQ draws upon the widest possible range of views and experiences in order to meet the changing needs of our colleagues, clients and partners. We seek to promote diversity and to respond to the needs of all individuals in a fair, consistent and equitable manner, whilst observing our responsibility to current legislation.
• Wellbeing:

  Wellbeing

  ROQ acknowledge that life can be full of challenges and complications. Whether it is health, finances, personal or work life, there are plenty of issues that can have an impact on people on a daily basis. ; ; All ROQ employees have access to the Employee Assistance Programme (Wellbeing Hub). This programme offers free counselling, financial and legal advice as well as online information regarding areas such as moving house, consumer disputes, divorce, speeding tickets, child support and wills. ; ; The service provided is anonymous and we have no visibility of who has contacted the Programme or what it was regarding. The Wellbeing Hub is offered as part of our Group Income Protection policy provided by MetLife. It puts wellbeing in employees hands and makes it easy to take control of the three core aspects of your wellbeing: physical, mental and financial. ; ; MetLife has partnered with Health Assured and, thanks to their expertise, ROQ can provide: ; • Confidential 24/7 telephone support with qualified counsellors ; • Up to 6 face-to-face counselling sessions ; • Access to financial, legal and health support ; • Nurse call back and medical information

Pricing

• Price: £325 to £945 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at david.moore@roq.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.