Information Discovery Services
Mapping, analysing and understanding an organisation's information landscape; how staff use, store and share information currently and the future information requirements. This is an important first step in preparing to move to a cloud solution such as Office 365, SharePoint or Teams, designing its information architecture or planning content migration.
Features
- Information audit and inventory
- Qualitative analysis of information use and information management behaviours
- Quantitative analysis of information held in existing systems and repositories
- Domain model showing key entities of interest and their relationships
- Physical model describing physical information collections
- Requirements gathering
- Report covering analysis, highlighting issues and making recommendations
- Maturity model development showing current 'as is' and 'to be'
- High level information architecture principles for O365 / SharePoint
- Information governance framework recommendations
Benefits
- Understand the 'as is' to prepare for the 'to be'
- Understand the ‘what’, 'where' and ‘why’ of your information assets
- Understand user information issues and needs
- Identify information of value
- Identify redundant, trivial and out-of-date information
- Quantify content migration task
- Develop foundation for future information architecture
- Foundation for creating a robust information strategy
Pricing
£850 to £1,250 a unit a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 13
Service ID
1 2 4 0 9 6 0 8 4 0 3 6 8 1 3
Contact
Metataxis
Alexander Church
Telephone: 07930489177
Email: alexander.church@metataxis.com
Planning
- Planning service
- Yes
- How the planning service works
-
The core of the discovery exercise is the development of an
information inventory which is created by undertaking a
‘quantitative’ analysis of system metrics and gaining a
‘qualitative’ view of the information that is created and stored.
The combination of these two approaches allows us to
understand the ‘what’ and the ‘why’ of the organisation's
information assets.
The quantitative analysis consists of summarizing, counting and
grouping a number of characteristics of the information stored
in the shared drives and other systems. This would typically
include numbers of documents, a breakdown by file type,
number of folders, folder depth, date profiles (create, last access
dates etc.) and so on. These metrics reveal underlying
information management behaviours and are used to inform the
information architecture and solution specification.
The qualitative view is geared to understanding the nature of
the information, how staff use it and the value it has to the
organisation. The input will be gathered through a series of
interviews or workshops with relevant staff to identify
information findability and information management
requirements. This then informs the development of an
information architecture which reflects both the information
needs of the users and the nature of the content. - Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- No
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- 1 business day
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Appropriate support is provided throughout the engagement as required based on the nature of services offered.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Wellbeing
-
Wellbeing
Staff wellbeing has always been core to the way that Metataxis works and something we take seriously. Staff are given the autonomy to work flexibly and manage their own hours to allow them to have a work/life balance that suits them. No member of staff is ever pressured to take on more work than they can manage and it is within their gift to decide which projects they accept or indeed decline depending on their circumstances. In addition, we also have a formal flexible working policy that allow staff to request a more structured flexible working pattern in cases of parental and care responsibilities. Support for our colleagues is built into our work; no member of staff is ‘left alone’, with a director being assigned to every project to provide oversight and support. As a micro-company that works remotely, we have always understood the need and benefit that comes from opportunities to talk. This came more sharply into focus during the pandemic when opportunities for face-to-face meetings were radically diminished. To help alleviate this we have weekly scheduled ‘touch base’ meetings with all staff in addition to more ad hoc chats via Teams. There is no work agenda for these weekly meetings, it is simply a time to allow us to catch up and check in with each other.
Pricing
- Price
- £850 to £1,250 a unit a day
- Discount for educational organisations
- Yes