Hyper Talent Solutions Ltd

Agile Coaching & New Ways of Working

HTS can provide Agile coaching at all levels of the organisation from team upwards enabling Agile ways of working across their business and IT function through coaching and embedding coaches the team. HTS expert services supports the adoption of agile practices and agile ways of working in an accelerated manner.

Features

• Agile coaching at team level
• Build the culture that supports Agile ways of working
• Implement suitable agile methods
• Implementation of industry methodologies (SCRUM, JIRA, SAFe, RUP)
• Work with teams to embed Agile ways of working
• Work with organisations to address barriers to adopting Agile
• Apply deep Agile and lean knowledge
• Apply coaching, facilitation, training and mentoring
• Provide Agile coaches to transfer knowledge and build capability
• Support delivery and implementation of Cloud services

Benefits

• Agile practice definition adapted to cloud based service provision
• Provide experienced resources manage peaks in demand
• Boost efficiency and cost saving in agile implementations
• Provide technical and cultural change support
• Improve individual and team performance through coaching and mentoring
• Work at enterprise or team level
• Leverage experience form other organizations.
• Develop your standards for successful, timely agile delivery
• Scaling agile, governance and compliance
• Specific outcomes that directly contribute to your business goals

£400 to £1,400 a person a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at amri.nazeer@hypertalentsolutions.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

196742079121304

Contact

Amri Nazeer
07772866727
amri.nazeer@hypertalentsolutions.com

Planning

• Planning service: Yes
• How the planning service works: HTS use a series of interactive style with incremental, iterative approach workshops with Buyers along with real-world practical experience and leaves room for requirement changes throughout and relies on constant feedback from the client.; ; HTS Planning comprises:; ; 1. Plans each sprint and decides what to accomplish in the next sprint.; ; 2. Gets team members on the same page and voice any concerns that may block progress.; ; 3. Comes together at the end of the sprint to see a demo and what they accomplished; ; 4. A retrospective approach where we meet after the end of each sprint to talk about what worked well and what didn’t, so they can improve the process moving forward.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • AWS Cloud hosting services and Well Architecture Framework review
  • Azure Cloud hosting services, architecture and best practice review
  • Google Cloud hosting services, architecture and best practice review
  • OCI Cloud hosting services, architecture and best practice review
  • MuleSoft Cloud hosting services, architecture and best practice review
  • Qlik and dynamic yield Cloud hosting architecture and best practice
  • Okta Cloud Security services, architecture and best practice review
  • Oracle Fusion Cloud hosting services, architecture and best practice review
  • Workday Cloud Cloud hosting services, architecture and best practice review
  • ZScaler Cloud Security services, architecture and best practice review

Training

• Training service provided: Yes
• How the training service works: HTS can provide knowledge transfer at all stages of the cloud transition process. By working closely with your in-house technical teams, we’ll help ensure they are equipped with the necessary skills via our tried-and-trusted combination of shadowing our experts during implementation and formal knowledge transfer and training sessions. A training approach will be agreed during the planning phase and may include any or all of the below:-; • Train the trainer; • Classroom based sessions for super users; • Online guided training; • Pre-recorded show and tell videos; • Inbuilt system guides and help tips; • Knowledge base; • Knowledge transfer of the HLD’s (High Level Design), ; • Knowledge transfer of the LLD (Low Level Design), ; • Knowledge transfer of the Infrastructure and Network Diagrams.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: HTS will carry out series of meetings, workshops with stakeholders and system owners, technical and business discussion to define the scope of work and deliver the projects in following steps.; 1 - Strategy Development; Developing principles and plans for the future of cloud use in the business.; Output Examples: Conceptual architecture, Cloud principles, Data regulation planning.; 2 - Discovery; Looking into the existing IT estate in the business and identifying opportunities.; Output Examples: Systems catalogue, Cloud cost estimates, Benefit estimates; 3 - Design; Creating the blueprints for cloud systems and detailed plans for migration to cloud.; Output Examples: Systems architecture, Migration plans, Detailed costs, Detailed benefits.; 4 - Solutions; HTS products used to migrate and manage systems in the cloud; Output Examples: HTS cloud control & Backup.; 5 - Implementation; Building solutions based on cloud components and moving business systems to the cloud ; Output Examples: AWS IaaS build & configuration, Testing strategy & execution, Defect tracking & resolution.; 6 - Management; Operating solutions in the cloud to agreed service levels and operating scope ; Output Examples: Planned service management, Unplanned incident resolution, Help desk & troubleshooting.; 7 - Warranty; We will provide warranty for 3 days from go live.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Cloud Provisioning and Configuration
  • Migration for Oracle Apps to IaaS and PaaS
  • Zero Downtime Cloud Migrations for Oracle, SQL, Mongo Database
  • Legacy to cloud migration (lift & shift)
  • Legacy to cloud migration (a live migration using CloudEndure)
  • Cloud to Cloud migration
  • Design to agreed operational budget constraints
  • Design for connectivity into cloud
  • Tools-based technical discovery for migration planning

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: HTS help plan, orchestrate and conduct full system and user acceptance testing, based on agreed acceptance criteria. This can include volume and stress testing, to mimic high system loads. We provide comprehensive performance analysis and tuning services, including use of the Method-R based approach to Oracle performance. Our consultants can perform performance analysis against your existing IT estate to understand utilisation and ensure you deploy the correct quantity of cloud capacity and do not spend more than is required.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: Our Normal Service hours are 9.00 hours to 17.00 hours, anything outside of this hours or weekend work should be agreed with the Clients with additional cost as per SFIA.; All Client’s project travels are chargeable based on the agreed terms and conditions.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within a Day
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Hyper Talent Solutions provide support for the customer requirement. Typically this will be remote support for systems hosted in the Cloud.; ; Priority 1 Support - for production system outages, 9 to 5 (UK time), Monday to Friday coverage and 1 hour response.; Priority 2 Support - for non urgent production system incidents, 9 to 5 (UK time), Monday to Friday coverage and 3 hour response.; Priority 3 Support - for non-production support incidents, 9 to 5 (UK time), Monday to Friday coverage and 3 hour response.; ; All customers are allocated an account manager.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: QMD Certification
• ISO/IEC 27001 accreditation date: 22/12/2020
• What the ISO/IEC 27001 doesn’t cover: The Provision of cloud services for Big Data Management, Cyber Security Governance, Cloud Transformation, ERP.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • ICO - Data Protection
  • GDPR

Social Value

• Fighting climate change:

  Fighting climate change

  Hyper Talent Solutions (HTS) foundation is built on our core values, which guide our every action, initiation, and investment. We conduct our business socially responsible, protect the environment and benefit the communities. We launched a product called LeMones Bottle which is a reusable stainless steel water bottle to reduce single-use of plastic, this HTS initiation was supported by the Press release by the Department for Environment, Food & Rural Affairs in line with The Rt Hon George Eustice MPs’ Plans to ban single-use plastics on Published 20 November 2021. Furthermore, HTS Investment in LeMones bottles will support significantly reducing plastic bottles' carbon footprint, which is our contribution to fighting climate change. HTS continuously encourage the team members on walking or ride a bike instead of driving which will reduce greenhouse gas emissions. For longer distances, we encourage our employees to take a train or bus and carshare whenever possible.
• Covid-19 recovery:

  Covid-19 recovery

  HTS bring the same passion and commitment to our communities and society as we do to our clients and the work, we deliver every day. We are providing insights and guidance to small businesses searching for ways to cope with the operational stress generated by COVID-19. Our teams organised the donation and delivery of hundreds of thousands of personal protection and medical equipment pieces. HTS has donated and had delivered thousands of meals to the places and people that needed them. We are committed to supporting various food back supplies, contribute to charity fundraising for serving the vulnerable and less privileged ones in our society. We believe that today's young generation is the future of our economic stability. Hence it is essential to bring them up to speed by developing modern skills and knowledge by fostering their future through apprenticeship programs. We are glad to declare our strategic plan to introduce a range of degree apprenticeship programs to support our government's economic recovery.
• Tackling economic inequality:

  Tackling economic inequality

  HTS, we believe that today's young generation is the future of our economic stability. Hence it is essential to bring them up to speed by developing modern skills and knowledge by fostering their future through apprenticeship programs. HTS is committed to tackling economic inequality from the root level. We are glad to declare our strategic plan to introduce a range of degree apprenticeship programs to lower the unequal distribution of income and opportunity between different diversity/groups in our society and to support our government's economic recovery.
• Equal opportunity:

  Equal opportunity

  About 48 % of the HTS workforce is Black, Asian and other Minorities. Also, about 40% of our employees are women. We are an equal opportunity employer and we understand and also experience the benefits of having a diverse workforce. The first benefit is diverse viewpoints. Because of our different backgrounds we all have different experiences, skills, lifestyles and beliefs that we use when formulating strategies and decisions. Because of this each of us tends to look at problems through a different set of lenses. A variety of diverse people working together to solve a problem results in a more holistic view which ultimately results in higher performance. Diversity has also been shown to result in innovation. As a diverse and inclusive workplace, we make everyone, regardless of who they are or what they do, feel equally involved in and supported in all areas of the workplace. Since we understand the importance and benefits of a diverse workforce, we conduct diversity training for our employees every year. As a result, we have reduced employee turnover costs by reducing internal disputes and grievances, have increased productivity and revenues. We have improved accessibility to new and diverse customer markets too. HTS has incorporated diversity into company policies and practices. We are open to developing or amending workplace policies to be more inclusive and diversity-friendly, from hiring practices to performance reviews, promotions, and benefits. We provide special high-valued internships(and training) and provide the CPD and support them to get certified so that they will be able to advance more quickly in key roles within the organization.
• Wellbeing:

  Wellbeing

  Our strength and most valuable assets are our consultants/experts/resources/staff. Therefore, we always look after them and their loved ones. We help them to enhance their knowledge and career/professional development with training and support to get certified. We have experienced over the years that our staff stays with us in long terms as we take good care of them and they are very happy to work with us long term. We hold weekly standup meetings (All our consultants in different projects join) to share knowledge and experiences, solve problems (if any) etc. We have a mental health champion, who joins in our weekly standup to give some tips and advice. Also, we conduct monthly mental health sessions with our mental health champion and that has been very useful, especially during the lockdown time as well as when returning to work after lockdowns. Lockdowns have affected different people in different ways, and it is only normal to feel uncertain. Many people feel confused, worried and apprehensive about going back to the workplace. All our line managers regularly hold meetings with their team members and that allow all members to express themselves to their immediate superior, not only the work-related issues but also their personal issues (if any). We have created an atmosphere, for every staff to communicate freely in writing or oral. Also, regularly we get feedback from them to know the mental conditions of each of them and escalate if there are any issues. We use questionnaires and interviews for this close monitoring. Furthermore, we get 360 degrees feedback (self-evaluation, evaluation from supervisors, from clients, from suppliers etc.) on each employee to measure their performance, twice a year as well as at the end of any project.Our annual medical tests also help us to measure the mental conditions of our staff.

Pricing

• Price: £400 to £1,400 a person a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at amri.nazeer@hypertalentsolutions.com. Tell them what format you need. It will help if you say what assistive technology you use.