FUSION PRACTICES LTD

Oracle Cloud ERP, Financials, HCM, Payroll, Grants, EPM, PAAS Implementations & Support

Oracle Cloud ERP transformation, Quality Assurance QA, change management, client side, implementation, data migration, testing, training, advisory, technical development, architecture & support services for UK Higher Education and Central & Local Government across Financials, Grants PPM, HR, Payroll, EPM, Planning/PBCS, HESA,MCR,LGPS,TPS, PAAS integrations for Worktribe, OICS, R12 & SAP migration

Features

  • Oracle Cloud ERP Transformation, Implementation, QA, Testing and Change Management
  • Implementing Oracle Cloud HR, Payroll compliance with MCR/TPS/LGPS & HESA
  • Onsite & Online training for Oracle Cloud ERP and HCM
  • Cloud-Data analytics and reporting with formatting & charting options
  • Automated regression test scenarios, Testing for patching and new-releases
  • Cloud migration, upgrade, healthchecks, programme & project management, training
  • Oracle application assessment and license review
  • Extensions and Integration including DBCS, ICS, JCS, Web Services
  • Sectors: Healthcare, Local Government, Central Government, Education

Benefits

  • Migrate your ERP to Oracle Cloud using proven accelerators
  • Single source of truth for data
  • Archival and reporting of Legacy ERP data from data leg
  • Scalable reporting platform on cloud
  • Remove manual testing effort using automation
  • Simplify and standardise business processes aligned to modern best practice
  • Integrate your enterprise system using Oracle cloud integration platform
  • ISO 27001, ISO 14001, ISO 9001, Cyber Essential certified
  • Increase Efficiency & Modernise Legacy Systems to latest in-support version
  • Enhance Security & Reduce Oracle licensing and Maintenance Costs

Pricing

£300 a unit

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at consulting@fusionpractices.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

2 0 8 2 8 7 3 0 1 4 8 3 8 4 1

Contact

FUSION PRACTICES LTD Anil
Telephone: +442071019621
Email: consulting@fusionpractices.com

Planning

Planning service
Yes
How the planning service works
Initially, we understand the existing estate and inter-dependency between the different systems. We then prioritize the migration depending upon different factors such as technical debt, support of technologies, cost of running legacy platforms, inefficient process, etc. Using all this information we prepare a transition plan for moving the customer to the targeted state i.e cloud platform.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Oracle
  • Azure

Training

Training service provided
Yes
How the training service works
We provide training in Oracle cloud ERP and Azure.

Fusion Practices puts the needs of users first. This approach enables the education of users to evolve as an integral part of an implementation. The applications and procedures taught in our training programs mirror what users encounter in their day-to-day working lives thus providing a cost-effective and compelling solution for user training.
Fusion practices conduct workshops across teams. Two levels of training will be provided as below:
• Super User Training (Administrators)
• End User Training
Our preference is to perform super user training onsite whereas the end-user self-service training can be done using live virtual classes.

Further, we have programmed our training into the following stages to prioritize the scope of the client:
• Functional overview training (first-cut training)
• Hands-on user training
• Walk through – key user training (train the trainer approach)

Training is conducted by Fusion practices in two modes as follows:
1. Self-Paced - We can give these Self-Paced subscriptions of the “Unlimited Self-Paced Training Package” to the users on a yearly basis.

2. Live Online Sessions (Virtual Training)
Training is tied to specific services
Yes
Services the training service works with
  • Oracle
  • Azure

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We have a proven set of accelerators that are able to analyze the existing legacy platforms and extract configuration and data to migrate them to the cloud. We bring the best practices for such transformation and also help clients with change management and user adoption processes.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Oracle
  • Azure

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We have a proven repository of 1000+ test scripts for the Oracle ERP application. These test scripts are automated and they also measure the KPIs such as time taken to process critical business processes in the application

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We provide managed support services for Oracle Cloud ERP and also provide support for Oracle PAAS, Oracle Integrations, Data analytics, Oracle cloud HR, and financial processes. Besides Oracle, we provide support services for Azure data hub platforms.

Service scope

Service constraints
Not Applicable

User support

Email or online ticketing support
Email or online ticketing
Support response times
We respond to questions in 30 mins.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
WCAG 2.1 AAA
Web chat accessibility testing
N/A
Support levels
Priority 1 (P1) - Critical: An Incident that is business-critical relating to a business outcome, (including but not limited to the financial impact) (a) affects all Users within a department; or (b) affects users carrying out vital business tasks.

Priority 2 (P2) - High: An Incident that is business-critical that affects a single department and either:
A production system’s processing/ effectiveness/ performance (is significantly degraded where the cause of the degradation is the fault of the Supplier and not as a result of third parties or unplanned actions of Users including, but not limited to, running unscheduled reports, the input of incorrect data).

Priority 3 (P3) - Medium: A fault that is business/mission-critical and affects a single User.

Priority 4 (P4) - Low: A fault that is not business/mission-critical. User does not need the function to perform work tasks; or
Users can continue to use function and therefore can continue to work

We provide a technical account manager to provide managed support services to our clients.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Oracle and Microsoft

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
04/09/2022
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Equal opportunity

Equal opportunity

Fusion Practices Limited is dedicated to encouraging a supportive and inclusive culture amongst the whole workforce. It is within our best interest to promote diversity and eliminate discrimination in the workplace.
Our aim is to ensure that all employees and job applicants are given equal opportunity and that our organisation Fusion Practices Limited is representative of all sections of society. Each employee will be respected and valued and able to give their best as a result.
This policy reinforces our commitment to providing equality and fairness to all in our employment and not provide less favorable facilities or treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, ethnic origin, colour, nationality, national origin, religion or belief, or sex and sexual orientation. We are opposed to all forms of unlawful and unfair discrimination.
All employees, no matter whether they are part-time, full-time, or temporary, will be treated fairly and with respect. When Fusion Practices Ltd selects candidates for employment, promotion, training, or any other benefit, it will be on the basis of their aptitude and ability.

Fusion Practices Ltd commitments:
• To create an environment in which individual differences and the contributions of all team members are recognized and valued.
• To create a working environment that promotes dignity and respect for every employee.
• To not tolerate any form of intimidation, bullying, or harassment, and to discipline those that breach this policy.
• To make training, development, and progression opportunities available to all staff.

• To regularly review all our employment practices and procedures so that fairness is always maintained.

Our equality and diversity policy is fully supported by senior management and has been agreed with trade unions and/or employee representatives.

Pricing

Price
£300 a unit
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at consulting@fusionpractices.com. Tell them what format you need. It will help if you say what assistive technology you use.