Business Compass

Content and Mapping Preparation for Operational, Governance, Process or Policy Purposes

Think of us as subject matter authors, planners, mappers, and content preparers - with cloud technical skills. Subject matter includes: business processes, management systems, performance-KPI, data preparation, documentation, policy formulation, compliance, risks, reports, security, transformation mapping, work instructions and more.

Experienced with BusinessOptix, GRC-1, Gaiasoft, Decision Lens and FlipLet.

Features

• Consolidate multiple document/data sources for a first draft
• Subject matter or technical authoring
• Policy document or object entity mapping for audit assurance purposes
• Loading/migrating data or document content to cloud platform
• Policy, process, subject matter libraries available
• Professionally drafted policies and content for specific purposes inc. legal
• Accurate AI based document translation for common languages
• Assistance with configuration, indexation, taxonomy, classification
• Subject area experts available to develop thinking and practice
• ISO and non ISO management schemes

Benefits

• Fast route to draft or refresh documentation
• Straightforward budgeting
• Confidence in content from high levels of practical experience
• Helps to avoid oversight as gaps, errors and omissions
• Single point availability for content, analysts, experts, resources
• Based on industry best practices
• Can draft and test continuously

£100.00 to £1,750.00 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at kenneth.tombs@business-compass.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

229949937017091

Contact

Kenneth Tombs
+44 7582 692 132
kenneth.tombs@business-compass.com

Planning

• Planning service: Yes
• How the planning service works: We have histories of implementation plans to build-upon. These have been for business transformation as meeting new challenges, alternatively the migration 'as-is' of existing management systems or schemes to new software. ; ; Separate or integrated planning and the visualisation/monitoring of any complex transformation can be provided.; ; We support the planning and monitoring of the convergence of organisation wide projects and activities, towards a business transformation goal. Presented as a T-Map this includes cloud migrations, development, functional operation, human resources ands more in an enterprise context. Examples available for reference.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: For migration to the cloud: if not with one of our known providers, we establish shared goals and a working relationship with the incoming supplier - lead by the customer/adopter. This recognises new cloud features and ways of working may not map exactly to current practices. Additonally, it minimises the impact of possible supplier over-promising made to win your business.; ; For migration between cloud suppliers: we establish a pragmatic working relationship with the departing supplier. This places us as the trusted go-between a possibly reluctant departing provider, and the fresh arriving provider. ; ; Our scope includes planning, ways of working and technical feature mapping, people communication, policy and process content, transformation, and commercial matters.; ; We develop and support the under-pinning processes and activities to migrate either a compliance system or regulatory content, with its target data to the platform. We can do this using T Maps as the monitor, which allows for transitional or transformational mapping to give oversight of ownership and progress.; ; In helping you to maintain delivery of critical project, our duty of care and code of conduct is always towards you as the customer.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • BusinessOptix
  • GRC-1
  • Gaiasoft International
  • FlipLet App Infrastructure (Weboo Services)
  • Other equivalent providers

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Implementation plans must include assurance and comparability checks for reasons of compliance. Most often as methodical early adoption testing comparing the existing Business as Usual state with the newly adopted or target state. We can provide assistance in how that assurance is designed (automated or manual), planned for, and monitored as part of a assurance scheme and possible third party audit.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: Customer or project support is mostly in-conjunction with the software provider, working with their internal resources to deliver customer outcomes and deliverables.; ; This creates an end-to-end approach: from discovering 'what is' , preparing documents or data, loading those into the target platform to be usable by the customer.; ; In certain higher protection circumstances we would work as a 'closed shop' with a customer hosted platform to maintain security.

Service scope

• Service constraints: Our main constraint is we don't support the technical provision of a cloud service. This can only be through the software provider themselves for practical reasons. For example, we can load data though wouldn't necessarily design and implement databases, or forms used to do so.; ; There are no other constraints on what we could undertake on behalf of a client in the delivery of a project.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 4 hour SLA
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 A
• Web chat accessibility testing: Chat specific is WCAG21 and for mobile we sit between WCAG A and WCAG AA.
• Support levels: Our support level is entirely front-line, acting as a conduit to a departing or arriving service provider. ; ; Charges are not differentiated. ; ; A project or customer lead is available according to project requirements.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: We self-certify for ISO27001

Social Value

• Fighting climate change:

  Fighting climate change

  Minimising climate change impact is systemic to our ways of working. ; ; A recent carbon output evaluation classified us as effectively a zero footprint.
• Covid-19 recovery:

  Covid-19 recovery

  All involved are required to be three step vaccinated and formally recognised as such in their country of residence. ; ; Non-vaccinated individuals must remain at home while carrying out remote/teleworking work for a customer project.; ; The business model is entirely remote working based for individuals.
• Tackling economic inequality:

  Tackling economic inequality

  All project participants at home or abroad are paid equitably without exploitation, allowing for the different economic circumstances of their skills and home nation. Were practical, we have chosen colleagues from more socially disadvantaged regions.
• Equal opportunity:

  Equal opportunity

  This is systemic to the business and practiced without question.
• Wellbeing:

  Wellbeing

  This is a group of the most experienced consultants and advisors. Who have moved away from conventional working practices for reasons of family and well-being. One of our team is skilled in both technology and people and will act as our well being advisor.

Pricing

• Price: £100.00 to £1,750.00 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at kenneth.tombs@business-compass.com. Tell them what format you need. It will help if you say what assistive technology you use.