Sapphire

Forcepoint Cloud Access Security Broker (CASB)

Forcepint CASB is security as a service that lowers the data and human behavioural risk of using any cloud applications so that it enables csutomers to overcome compliance and. Information assurance restrictions on using the Cloud.

Features

• CloudCASB functionality
• Cloud Security
• Cloud Data Protection
• Cloud Application Control
• Access Control
• Cloud SIEM capability
• Shadow IT Control
• Cloud Malware scanning
• Data Encryption
• Cloud Data Discovery

Benefits

• Accerlate Cloud Adoption
• Value from Cloud applications such as O365, Salesforce, Gsuite
• Enables Protective Controls
• Available standalone or embedded in Forcepoint DLP and FP Web

£38.72 a user

• Education pricing available
• Free trial available

Service documents

• Pricing document

  ODS

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at katie.smith@sapphire.net. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

436849939878372

Contact

Katie Smith
0845 58 27001
katie.smith@sapphire.net

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: "Forcepoint Web Security - Forcepoint CASB allows Forcepoint Web Security customers to extend protection to Cloud applications; Data Loss Prevention (DLP) - Extend DLP capabilities to Cloud applications; "
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: None, in fact uniquely vs competitors Forcepoint CASB can protect any cloud application both public and private, uniquely vs competitors.
• System requirements: Internet Connectivity

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Forcepoint offers a range of support and SLA options. https://support.forcepoint.com/TechnicalSupportPrograms
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: N/A
• Web chat accessibility testing: N/A
• Onsite support: Yes, at extra cost
• Support levels: Forcepoint Technical Support Offerings are backed by highly skilled professional service teams with knowledge and experience across Forcepoint’s entire product portfolio. Please use link for more detail and SIFA card for cost. https://support.forcepoint.com/TechnicalSupportPrograms
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: "Forcepoint provide full training on all aspects of our service with two levels of formal certification - CASB Certified Systems Engineer and CASB Certified Service Professional ; Customers have access to our online knowledge base and forums. ; Assistance with configuration and knowledge transfer through professional services. "
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Data can be extracted in a common format such as CSV
• End-of-contract process: The service will terminate and arrangements can be made to decommission the service

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Forcepoint CASB provides agentless proxy deployment to allow customers to secure access from mobile devices without having to install any agents on the device.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Yes - User portal
• Accessibility standards: None or don’t know
• Description of accessibility: N/A
• Accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: "Forcepoint CASB API allows for integration with cloud applications for logging, reporting, cloud data discovery, data remediation, and application management and monitoring. ; ; The Forcepoint CASB (Cloud apps DLP) API is setup by connecting the manager to the CASB service and connecting the CASB service to the cloud application API. This is as easy as logging into the cloud application and apply the API permissions."
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Solution administrators can customize reporting, policies, and application management. Our CASB service is consumed as a service it is licensed by the number of users. The solution comes with some out-of-the-box policies and detectors and there is a very intuitive and easy to use policy editor to create custom policies based on aspects of the coud application that need protecting. Forcepoint provide full training on all aspects of our service with two levels of formal certification - CASB Certified Systems Engineer and CASB Certified Service Professional

Scaling

• Independence of resources: The Forecepoint CASB service is fully multi tenented and located in an AWS high avialbaility cluster, we have never seen evdencee of service degradation due to other users. Our largest UK customer currently operates with over 1 million users (in a B2C model)

Analytics

• Service usage metrics: Yes
• Metrics types: Administrator actions, unsuccessful login attmepts, logout due to inacitivy, mobile devices removed.
• Reporting types: Real-time dashboards

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Forcepoint CASB

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: AWS standard encryption methods are used to protect customer data. Each individual customer tenant has unique keys protected under our SOC2 type 2 certification.
• Data sanitisation process: Yes
• Data sanitisation type: Explicit overwriting of storage before reallocation
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Users can extract data via a couple of methods. Full traffic logging will download the data in either syslog, CSV or CEF formats. This can be used standalone or then imported into a thrid party tool. SIEM integration will allow data to be extracted into a 3rd party SIEM solution.
• Data export formats:
  • CSV
  • Other
• Other data export formats: PDF
• Data import formats:
  • CSV
  • Other
• Other data import formats: PDF

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: There is no network as such the service operates in an AWS environment, networking within the tenent is protected to ISO 27001 standards.

Availability and resilience

• Guaranteed availability: 99.999% availability
• Approach to resilience: Available on request (not public knowledge)
• Outage reporting: Email alerts are provided

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Available on request (not public)
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: Between 1 month and 6 months
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Coal Fire
• ISO/IEC 27001 accreditation date: 18/10/2016
• What the ISO/IEC 27001 doesn’t cover: https://www.forcepoint.com/sites/default/files/resources/files/datasheet_iso27001_certification_en.pdf; "
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 06/12/2014
• CSA STAR certification level: Level 2: CSA STAR Attestation
• What the CSA STAR doesn’t cover: Cloud Security Alliance; updated 2022; ; https://cloudsecurityalliance.org/star/registry/forcepoint-cloud-limited"
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: ISO27018, Privacy Shield - EU/US data privacy

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
• Other security governance standards: ISO 27018 and SCO 2 type II
• Information security policies and processes: Available on request (not public)

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: Available on request (not public)
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Available on request (not public)
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Available on request (not public)
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Available on request (not public)

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Fighting climate change:

  Fighting climate change

  "Forcepoint supports Corporate Social Responsibility (CSR) and Environmental, Social and Governance (ESG) initiatives through a variety of measures, policies and procedures supported by leaders and teams with appropriate subject matter expertise. As an information technology company without traditional manufacturing operations or real estate ownership supporting product development/services, our focus on “environment” is associated with sustainability initiatives.; Forcepoint implements reasonable steps to maximize office environment energy efficiency through flexible work arrangements. A large portion of employees are classified as “remote” workers or flex workers (two-days maximum in office per week). This initiative is permanent and will not change once COVID-19 restrictions are removed. Since 2020, Forcepoint seeks to minimize commercial office space footprint. Forcepoint remains steadfast in supporting environmental sustainability through environmentally responsible programs: e-wastes, recyclables and decreasing energy consumption.; Measures and documents in place to support ESG concepts include, but are not limited to:; • Hired fulltime Environmental, Health & Safety (EHS), Principal under the Global Real Estate & Facilities (GRE&F) organization in 2020.; • Flexible work arrangements reduce carbon footprint via decreased transportation emissions and impact on environmental resources required to support commercial office spaces. (HR policy: employee work environment guidelines as core component of Forcepoint’s standard work model supporting sustainable, effective work environment.).; • Office lighting systems sensors designed to automatically shut off overhead lighting based on lack of motion.; • Recycle waste bins throughout offices. Company programs include recycling measures: paper (e.g., shred bins), cardboard, cans, bottles, electrical waste, light bulbs, and batteries.; • Shared multifunctional printer stations reducing paper consumption.; • Custodial services utilizing sustainable cleaning solutions.; • IT e-waste initiatives: partner pick-up, destruction and certification.; • IT “Bring Your Own Device Policy” decreases company-issued IT devices and e-waste.; • Reducing IT footprints moving from onsite data centers/server rooms to cloud and co-location model."
• Covid-19 recovery:

  Covid-19 recovery

  Forcepoint implemented Site Incident Support Teams (“SIST”) for each major site. The SIST includes a designated site leader along with representatives from Facilities, Human Resources and IT and will be responsible for facilitating local response to any crisis situation, including COVID-19. As we begin office reopening efforts, the SIST will lead site-level efforts, including ensuring overall governance in line with local requirements.
• Tackling economic inequality:

  Tackling economic inequality

  Social purpose, including a focus on economic inequality is very important to Forcepoint. Forcepoint has a formal Diversity & Inclusion program which focuses on providing employment opportunities, improving education and training, an Allyship program, Annual D&I Forum, among other activities. We also focus on Supplier Diversity and manage cybersecurity risk.
• Equal opportunity:

  Equal opportunity

  "• Director, Inclusion & Diversity under the CHRO.; • “Human Centric” Corporate Value north star for Inclusion & Diversity work. Human Centric = We are committed to a human-centric culture and ecosystem that fosters inclusivity, diversity of thought, mutual respect and dignity – in all aspects of our lives. This is who we are.; • Inclusion Ally Program, cohort of 40 Forcepoint professionals (across function, domain, geography) nominated by leadership for the 6-month training. An ally stands up for others and proactively builds inclusion in workplace. Allies magnify voices of marginalized and underrepresented groups. Forcepointers globally can request an Allyship session from Inclusion & Diversity homepage to find Ally with whom to have a safe-space conversation.; • Inclusive Behaviors and Practices Program (Pilot)- 12 month leader-level program promoting inclusive leadership and inclusion on teams. Identify Inclusive behaviors and apply these behaviors to everyday work situations. Key elements: Inclusive behaviors content, Inclusion observations, leader score card to chart progress overtime. ; • Global Inclusion & Diversity Council A 25+ member Council to help govern and drive consistent Inclusion and Diversity strategy, actions and goals. Each member has been assigned to one of four Road Map pillars: Leadership Engagement, Employee Experience, Learning & Development and Talent Acquisition.; • Global gender pronouns use initiative. Forcepoint-branded signature template highlighting “optional” gender pronoun use. A step that signals to employees that this is a safe space, and everyone can bring their whole self to work. No longer needing to censor or mask parts of themselves leads to greater productivity, creativity and connection with colleagues. ; • Diversity Awareness Month #WeareForcepoint global social campaign highlighting breadth and depth of diversity inside Forcepoint; • Diversity Training plan identifying Front Line managers for Diversity & Inclusion basics training as a key group due to the people impact and reach."
• Wellbeing:

  Wellbeing

  "• Director, Inclusion & Diversity under the CHRO.; • “Human Centric” Corporate Value north star for Inclusion & Diversity work. Human Centric = We are committed to a human-centric culture and ecosystem that fosters inclusivity, diversity of thought, mutual respect and dignity – in all aspects of our lives. This is who we are.; • Inclusion Ally Program, cohort of 40 Forcepoint professionals (across function, domain, geography) nominated by leadership for the 6-month training. An ally stands up for others and proactively builds inclusion in workplace. Allies magnify voices of marginalized and underrepresented groups. Forcepointers globally can request an Allyship session from Inclusion & Diversity homepage to find Ally with whom to have a safe-space conversation.; • Inclusive Behaviors and Practices Program (Pilot)- 12 month leader-level program promoting inclusive leadership and inclusion on teams. Identify Inclusive behaviors and apply these behaviors to everyday work situations. Key elements: Inclusive behaviors content, Inclusion observations, leader score card to chart progress overtime. ; • Global Inclusion & Diversity Council A 25+ member Council to help govern and drive consistent Inclusion and Diversity strategy, actions and goals. Each member has been assigned to one of four Road Map pillars: Leadership Engagement, Employee Experience, Learning & Development and Talent Acquisition.; • Global gender pronouns use initiative. Forcepoint-branded signature template highlighting “optional” gender pronoun use. A step that signals to employees that this is a safe space, and everyone can bring their whole self to work. No longer needing to censor or mask parts of themselves leads to greater productivity, creativity and connection with colleagues. ; • Diversity Awareness Month #WeareForcepoint global social campaign highlighting breadth and depth of diversity inside Forcepoint; • Diversity Training plan identifying Front Line managers for Diversity & Inclusion basics training as a key group due to the people impact and reach."

Pricing

• Price: £38.72 a user
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Please contact a representative.

Service documents

• Pricing document

  ODS

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at katie.smith@sapphire.net. Tell them what format you need. It will help if you say what assistive technology you use.