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ELOY LIMITED

multi-vehicle coordination (EloyEvents)

Software to manage road traffic by collectively coordinating the movement of vehicles.

Features

  • mobile applications
  • web portals

Benefits

  • Reduce road congestion
  • Coordinate traffic

Pricing

£100,000 to £1,000,000 a unit a month

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at damian@eloy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 9 0 8 7 5 4 5 9 9 1 4 0 5 0

Contact

ELOY LIMITED Damian Horton
Telephone: 07715878214
Email: damian@eloy.co.uk

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
No
System requirements
N/A

User support

Email or online ticketing support
Email or online ticketing
Support response times
24 hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Onsite support
Support levels
Variable during projects but every project will have a technical account manager available during working days.
Support available to third parties
No

Onboarding and offboarding

Getting started
Onsite/online and user documentation. This is a managed service in most cases.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
Request data files via email
End-of-contract process
Bespoke pricing and project completion. Usually will be fixed to locations and specific time periods.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Mobile is for drivers. Web portal is for traffic managers.
Service interface
Yes
User support accessibility
None or don’t know
Description of service interface
Web portal
Accessibility standards
None or don’t know
Description of accessibility
Bespoke per project but manage the paths and routing of traffic
Accessibility testing
Zenzic CAM Scale-up
API
No
Customisation available
Yes
Description of customisation
Bespoke for projects

Scaling

Independence of resources
Bespoke service- we don't have multiple projects in place at the same time.
However the technology is scalable (iOS/Android plus back-end tech stack)

Analytics

Service usage metrics
Yes
Metrics types
This is available to the client on request and will be discussed as part of the project planning.
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Request via email
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
Private network or public sector network
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
This can be discussed during project planning.
We do perform a number of prototype projects (discovery/alpha) where this is less important.
Approach to resilience
Available on request
Outage reporting
Available on request

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Username or password
  • Other
Other user authentication
Depends on customer needs.
Access restrictions in management interfaces and support channels
Available on request
Access restriction testing frequency
At least every 6 months
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Available on request
Information security policies and processes
Available on request

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Available on request
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Available on request
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Available on request
Incident management type
Supplier-defined controls
Incident management approach
Available on request

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

Fighting climate change

Fighting climate change

Our service reduced pollution by reducing traffic (shown in trials to be 20%)

Pricing

Price
£100,000 to £1,000,000 a unit a month
Discount for educational organisations
No
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at damian@eloy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.