PRECISELY SOFTWARE LIMITED

Precisely Trillium

Precisely Trillium delivers the full power of an enterprise data quality solution. It supports DQ initiatives for
• Profiling/Monitoring
• Normalization, Standardization
• Parsing, allowing grammar definition by country and language
• Name verification:
• Address verification:
• Entity Resolution (Matching / Consolidation)
• Transformations
• Aggregation
• Statistical improvements

Features

  • Profiling/Monitoring
  • Entity Resolution (Matching/Consolidation): Identify duplicates, consolidate to single view
  • Address verification: Parsing, standardization and cleansing addresses globally
  • Name verification: Parsing, standardization, cleansing name fields
  • Normalization, Standardization, Parsing, grammar definition by country and language
  • Parsing any kind of data, like material description
  • Transformations and Aggregation of data
  • Statistical improvements for report preperation
  • Remediation/Issue Management: Interface for manual cleansing of data
  • Enrichment: by Longitude/Latitude information by address

Benefits

  • Supporting on-prem, hybrid, in private cloud or hosted/managed service
  • Out of the box cleansing and matching rules
  • Address verification and geolocation
  • Batch and real-time integration
  • Modular capabilities
  • Ease of use
  • Fast time to value by configuration and deployment
  • Data Governance integration
  • BI reporting/dashboarding integration
  • CRM, ERP, MDM system integration

Pricing

£40,000 an instance

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at salesuk@precisely.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

5 0 7 5 7 4 7 8 9 9 0 4 0 9 6

Contact

PRECISELY SOFTWARE LIMITED UK Sales
Telephone: +44 (0) 118 940 7600
Email: salesuk@precisely.com

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
SAP CRM/ERP/MDG
SAP S4/HANA
Microsoft Dynamics CRM
Cloud deployment model
Private cloud
Service constraints
• min. Cores: 4
• min. RAM: 16 GB
• 2 GB of free space for software
• >100 GB working space
System requirements
  • Java 1.8 JDK (32- and 64-bit)
  • AIX 6.1, 7.1
  • Solaris 10, 11
  • Red Hat Enterprise Linux 4, 5.5, 6, 7
  • Linux Suse 11.1 and later
  • Inetd/xinetd, Gzip, GNU Compiler Collection (GCC)
  • Microsoft Windows Server 2008, 2012, 2012 R2, 2016
  • Microsoft Windows 7, 8, 8.1, 10
  • .NET Framework v3.5, 4.x
  • Microsoft Visual C++ 2013 64-bit (x64) Redistributable Package

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support SLAs and details available at - https://support.precisely.com
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Maintenance is included in all Precisely agreements and entitles you to the services, based on four maintenance levels, outlined in the Maintenance Service Matrix in the Software Support & Maintenance Handbook (https://support.precisely.com/handbooks/).
Support available to third parties
Yes

Onboarding and offboarding

Getting started
• User documentation
• Onsite Training
• Online Training
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
On expiry of the contract, Precisely will return or delete all data to the customer, subject to the terms of the contract.
Precisely Trillium supplies an open data repository that stores data, rules, and results. This repository is fully accessible via REST API's, ODBC, OLEDB, and CSV, TXT export/import functions.
End-of-contract process
Need description. In general, contract can be extended or augmented to address business processes and needs.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Chrome
Application to install
Yes
Compatible operating systems
Windows
Designed for use on mobile devices
No
Service interface
No
User support accessibility
WCAG 2.1 AAA
API
Yes
What users can and can't do using the API
The API can set up the service via C, C++, Java, .NET or WebService (Rest/SOAP)
API documentation
Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Developers of the API can set up the service via C, C++, Java, .NET or WebService (Rest/SOAP)

Scaling

Independence of resources
It's a private tenanted platform, it can spawn multiple process threads and micro batches to process jobs efficiently and prevent bottlenecks.

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Physical access control, complying with another standard
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Precisely Trillium supplies an open data repository that stores data, rules, and results. This repository is fully accessible via REST API's, ODBC, OLEDB, and CSV, TXT export/import functions.
Data export formats
  • CSV
  • Other
Other data export formats
  • TXT
  • HML
  • HTML
Data import formats
  • CSV
  • Other
Other data import formats
ODBC

Data-in-transit protection

Data protection between buyer and supplier networks
  • Legacy SSL and TLS (under version 1.2)
  • Other
Other protection between networks
Legacy SSL and TLS (under 1.1)
Data protection within supplier network
  • Legacy SSL and TLS (under version 1.2)
  • Other
Other protection within supplier network
Legacy SSL and TLS (under 1.1)

Availability and resilience

Guaranteed availability
Depends on your private cloud provider of choice
Approach to resilience
Depends on your private cloud provider of choice
Outage reporting
Depends on your private cloud provider of choice

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Role based security allows restrictions to management interfaces
Access restriction testing frequency
At least once a year
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Precisely corporate policies and control framework are aligned with the ISO 27001 Information Security Program Management Standards. This includes pragmatic policies, procedures, standards and guidelines to support the information security requirements, with a focus on the most critical assets. This enables us to maximise efficiency and effectiveness by leveraging a common set of controls and policies to comply with many regulations.

Precisely information security policy framework includes documented policies, procedures, standards and guidelines to support our relevant information security requirements.

There are 2 separate teams one for privacy and one for Information Security.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
The change control process for cloud deployments would be data updates and OS patching is done monthly. Any software patches/hot-fixes would need to be scheduled and confirmed by the customer, as well as pre-approved by internal resources. The fixes are tested in QA/dev before deploying to any production machines.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Our Vulnerability Management Policy requires that network-based vulnerability scanning be performed on a regular and timely basis. Reports must be made available, maintained for a maximum of 90 days. Our Penetration Testing Policy requires that application penetration testing be performed on the product application on a regular basis. Reports of the test findings must be made available and a reasonable period of test history shall be maintained.
Annual cadence of externally facing products and internet connected & internal web-based applications are penetration tested by third-party auditors. Internal web-based applications scanned at least once per month using our vulnerability management platform.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
At the desktop Level, AVs are installed and updated which does real time monitoring on potential threats. At the network level, the traffic are regulated through firewall. We also have IDS which analysis traffic and whenever a potential attack is identified an automatic ticket is raised under security incident queue and get resolved based on the severity. The responses are provided based on the severity level.
Incident management type
Supplier-defined controls
Incident management approach
Corporate Guidelines for Incident Management define various stages of the security incident response lifecycle, roles and responsibilities for the detection, reporting, classification and response to security incidents.

Our clearly defined approach reduces the impact and likelihood of information security incidents, supported by establishing a state of readiness and predefined, role, responsibilities and procedures to prepare for, detect, respond and recover from incidents and/or crisis.
Precisely plan and conduct a full scenario test at least annually, including full communication cascade test and a scenario to test the effectiveness of the CIRT and at least one cyber incident response playbook.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Social Value

Fighting climate change

Fighting climate change

As a software manufacturer, Precisely Software Incorporated (parent of Precisely Software Limited) (“PSI”) has a largely remote workforce and does not own any of the worldwide office locations where it operates. As such, there are no dedicated programs or training for employees to improve the environment since employees work from home. PSI does, as a matter of company policy regarding the working environment of employees, follow environment, health and safety standards and procedures customary in the industry and/or local jurisdictions of its office locations. PSI only leases with property managers / landlords who comply with local laws, including environmental laws with recycling capacity and such terms are contracted in the various leases. In addition, PSI products and services are designed to be safe and to minimize their environmental impact by implementing industry standard protocols for same, e.g. click wrap agreements, paperless retention policies, downloadable software delivery (instead of tapes, diskettes or CD’s).
Covid-19 recovery

Covid-19 recovery

Precisely has taken great precautions throughout the COVID-19 global pandemic to keep our employees and partners at low risk for contagion. Our global offices were closed and employees were transitioned to work remotely from the safety of their homes from March 2020 until very recently, with very limited access permitted to essential personnel following strict masking and sanitary protocols. Now that Precisely is re-opening offices again, we have taken into account increased employee preferences for remote and hybrid working arrangements. We encourage all employees to be fully vaccinated.
Tackling economic inequality

Tackling economic inequality

Precisely participates in several salary surveys globally to ensure we understand the market for talent and the compensation market trends. We continually look at our own compensation data to ensure competitiveness and fair treatment, and set salaries based on the value of the job, not the applicant’s salary history. This combined with the continued efforts of Precisely’s Diversity and Inclusion Council work to create opportunities for those who may face barriers to employment or are located in deprived areas.
Equal opportunity

Equal opportunity

Precisely participates in several salary surveys globally to ensure we understand the market for talent and the compensation market trends. We continually look at our own compensation data to ensure competitiveness and fair treatment, and set salaries based on the value of the job, not the applicant’s salary history. This combined with the continued efforts of Precisely’s Diversity and Inclusion Council work to create opportunities for those who may face barriers to employment or are located in deprived areas.
Wellbeing

Wellbeing

The PSI CHRO is responsible for ensuring compliance with local occupational health and safety laws and regulations. The health and well-being of every employee is of vital importance to PSI. It is the policy of PSI to provide safe working conditions for all employees and the success of such a program rests ultimately with the employees. General requirements related to health and safety protections for employees are addressed worldwide in the various Employee Handbooks drafted in the local languages. PSI is presently looking to implement a new employee program and training to improve safety performance that addresses its current remote workforce that will likely remain as such for the foreseeable future. Given the nature of PSI’s business, activities do not require employees to wear protective equipment. PSI does ensure that relative health and safety issues and concerns are addressed regularly, e.g. COVID19, annual flu season, travel alerts, etc. In the UK we provide private health care and an Employee Assistance Program to support employee physical and mental wellbeing. We also work with Health Partners, who provide occupational health support to assist us on making the appropriate adaptions as appropriate.

In addition we have a Volunteer Time Off (VTO) Program and Policy is designed to provide our employees the opportunity to give their time and expertise to support activities that enhance, serve communities and create positive change. around the world. As well as benefitting our local communities volunteering can bring great personal rewards enabling our employees to build connections, develop new skills, and gain a fresh perspective, outside of the workplace.

Pricing

Price
£40,000 an instance
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Details provided upon request

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at salesuk@precisely.com. Tell them what format you need. It will help if you say what assistive technology you use.