TPXIMPACT LIMITED

Data Science Cloud Services

TPXimpact's data science cloud services bring together the components and data science expertise required to unlock the benefits of migration to the Cloud. We provide the discovery, understanding of business outcomes, advanced analytical techniques, and data 'squads' with expertise in Cloud-based data tools, algorithms and statistical packages.

Features

  • User research for in-depth understanding of user's Cloud data needs.
  • Identify and engage with stakeholders and service users.
  • Analyse business processes, understand policy and Cloud service operations.
  • Understand technology, data identification, data profiling internal/external data sources.
  • Hold workshops, one-to-one interviews, etc. to understand environment and capabilities.
  • Create initial designs and develop backlog of prioritised use cases.
  • Create MVP/prototypes, Alpha and Beta data packages.
  • Build algorithms, data pipeline, data infrastructure and analytics platforms.
  • Deliver well-scoped data solutions to validate initial assumptions.
  • Advice and guidance from leading data science practitioners and experts.

Benefits

  • Delivery via a well-scoped, outcomes-focused data science project.
  • Comprehensive understanding of the needs of the digital data service.
  • Clearly defined deliverables against desired data outcomes for Cloud services.
  • Identification of well-matched, multidisciplinary data 'squad' delivering the required outcomes.
  • Clear understanding of Cloud data risks, constraints and their mitigations.
  • Data pipeline, platform, maths, stats, ML, data infrastructure knowledge.
  • Confidence that the desired data service outcomes can be realised.
  • Strong, actionable, insight-driven Cloud data outcomes delivered.
  • Enables more precisely tailored digital products/services in the Cloud.
  • Proven specialist Cloud transformation and Big Data expertise.

Pricing

£445 to £1,745 a user a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@tpximpact.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

5 6 8 9 2 3 1 2 0 1 3 8 2 3 8

Contact

TPXIMPACT LIMITED Bid Team
Telephone: 07528419817
Email: bids@tpximpact.com

Planning

Planning service
Yes
How the planning service works
We offer our customers a rapid discovery/planning service to enable us (as the service provider) to understand the full extent of the service needs and requirements, and the outline of the solution design (including infrastructure and security architecture requirements). The discovery/planning service may also identify what post-delivery support may be required to ensure the ongoing viability and maintenance of the service. Our team will provide step-by-step planning support (e.g. via the expertise of a Delivery Manager) typically working in agile fashion to create a viable delivery plan and, if appropriate, the prioritised backlog. We combine detailed planning with experienced risk management processes to ensure all aspects of the implementation are well-planned, controllable and measurable.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
All cloud platform software and service providers.

Training

Training service provided
Yes
How the training service works
Training services are available which are tailored to our customers' individual requirements. Our training services include executive education in Digital, Agile practices, DevOps and cloud platforms, as well as bespoke training across a wide range of areas (both technical and business-related).
Training is tied to specific services
Yes
Services the training service works with
Most cloud software and service providers.

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Building on the initial planning work, our team works hand-in-hand with the customer (e.g. its key stakeholders, internal service teams and user representatives) to understand the setup and migration issues, either for migrating to the cloud or transitioning between cloud services. We use a deep-dive discovery approach, typically working in an agile fashion, to explore the migration needs. This may involve a detailed mapping between the as-is and the to-be services, helping the customer understand the technical, infrastructure and security requirements to support the migration (and the wider implications for the organisation), always ensuring that the chosen solutions are fully aligned to high level business strategies. We will also identify what post-implementation support may be required to ensure the continuing viability, benefits-realisation and cost-effective maintenance of the services. Depending on the scope of a customer's individual needs, these in-depth services may be provided via separate service lines at an additional cost.
Setup or migration service is for specific cloud services
Yes
List of supported services
All cloud platform software and service providers.

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Our testing and QA practice can offer our customers a full range of assurance services. We can work flexibly with customers on both a strategic and tactical level, putting testing strategies in place that make the testing delivery more effective. Our services can support your cloud, digital, DevOps transformation, or provide support to supplement your own in-house testing practice.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works
We provide email, ticketing, telephone and remote support services that are aligned with the solution we have provided, and with the customer's needs for ongoing support (defined via individual Service Level Agreements). We offer a managed service for all solutions we develop, configure or deploy, if required by the customer. We also provide these services for most cloud-provided software and services as a stand-alone support service.

Service scope

Service constraints
No constraints

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Response times will vary according to the customer's requirements and will be defined in the Service Level Agreement (SLA). Support calls are classified according to severity/impact. Priority 1 calls (highest priority level) are guaranteed a response within 1 hour. Lower (non-urgent) calls will typically be answered within a working day. Response times can be tailored to meet a customer's needs via the SLA, including extending response time guarantees outside of business hours, including weekends. Pricing for the support service will vary according to the customer's needs, as defined in the SLA.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Yes, at an extra cost
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
Web chat services have been assessed for use with assistive technology such as screen-readers, screen magnification software, high-contrast browser settings, and navigation assistance software (including non-reliance on mouse inputs and support for keyboard shortcuts) across a range of browsers.
Support levels
Support levels are aligned with the solution provided and the level of support required by the customer. Support levels and associated details are typically defined in a Service Level Agreement agreed with the customer. Support costs are aligned with the solution provided and the level of support required by the customer. Account Management and support engineers are aligned with the solution provided and the level of support required by the customer.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
British Assessment Bureau
ISO/IEC 27001 accreditation date
01/03/2021
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Fighting climate change

Fighting climate change

The environment, and our impact on it, is a core focus for how TPXimpact operates and delivers services to our clients. We have published our Carbon Reduction Plan and are committed to achieving the SBTI targets. We are a carbon neutral business and have set science-based reduction targets in order to minimise our environmental impact. We plan to offset all historical emissions caused by our organisation and its constituent companies, going back to when they were formed. We are reducing our emissions as much as possible, using cutting-edge software (e.g. Emitwise) to calculate, analyse and eliminate emissions across three key areas of scope, as outlined in our annual report: Scope 1: gas emissions Scope 2: purchased district heating and electricity emissions Scope 3: emissions arising from vehicles, business travel, employee commuting, and purchased goods and services. This year we have invested in Gold Standard offset projects to offset 100% of our emissions, planting trees and donating to Rewilding Britain. Employee-focused initiatives have included rolling out Ecosia (an eco-friendly extension to Google Chrome) across the company, and setting up an electric vehicle leasing scheme. We will continue to deepen the measurement of, and action on, all of our emissions in the coming years (for example, understanding the variance in the energy consumption across our various rented properties). We will also focus on fully measuring our Scope 3 emissions: employee commuting, waste disposal, supply chain, climate conflicts, investments, and the products and services we have helped create, e.g. through operating flexible working policies to reduce the environmental impacts from commuting. Our roadmap contains ambitious plans for carbon neutrality certification, carbon budgets, employee incentivisation and continued growth of the products and services our company offers which help our clients understand, measure and reduce their impact on the planet.
Covid-19 recovery

Covid-19 recovery

Positive and supportive working conditions (including good mental health and wellbeing) have always been important to us. In supporting the recovery from the pandemic, we've taken firm measures to support our clients and their teams (for example, through establishing flexible working practices, observing all social distancing requirements, making good use of collaborative tools to minimise physical contact when necessary), as well as supporting the physical and mental wellbeing of our own staff, for example through providing equipment to support mobile/home-working. As we reacted and adapted to COVID we prioritised team and family wellbeing when redesigning policies. Examples included continuing to pay full-time wages throughout lockdown when people were unable to work full hours due to caring responsibilities, providing free access to an independent employee assistance programme, and training 18 mental-health first aiders from amongst our staff. Most employees already worked from home but where any used offices, the company moved everyone to 100% remote working, ensuring there was no impact to customers or service delivery. As restrictions lifted, our communal offices re-opened and we've continued to evaluate our policies and practices, which include exploring new ways to work whilst at the same time supporting local businesses and delivering services to our clients without interruption.
Tackling economic inequality

Tackling economic inequality

Social responsibility is at the core of our culture and work-processes: We try to help local communities as much as possible during project delivery, e.g. employing local over distanced staff, using local subcontractors by preference, and sponsoring local firms, apprenticeships and outreach activities. We're funding places under the Modern Apprentice scheme, providing opportunities for individuals from locally deprived areas to work in the technology sector. We're also establishing a Software Development Academy based to promote interest in technology-based careers amongst under-represented communities, providing long-lasting career-paths within the sector. We're investing in the future of the communities where our offices are based (London, Bristol, Cardiff, Canterbury, Manchester, Leeds, Edinburgh), creating 500 new UK jobs by 2025 with a minimum of 25% recruited from deprived areas. We're also kickstarting one thousand careers through community action programmes, for example our partnership with Code First Girls, FemMentored, IntoScience & Futurecoders, and we sponsor Arkwright Scholars, a programme which supports under-represented students entering engineering. We've also established a Future Leaders programme, investing time and money in activities that are equipping our communities with the necessary skills to contribute to and benefit from the fourth industrial revolution. Each year, we donate 1% of our pre-tax profits and pledge 1% of employee time to invest in sustainable futures for the communities where our employees live and work. We apply similar principles and standards across our supply chain, ensuring back-to-back commercial agreements are in place to align subcontractors to our working standards and values. For instance, we have a zero-tolerance approach to modern slavery and are fully committed to preventing slavery and human trafficking both in our operations and in our supply chains. We encourage diversity in our supply chains, often favouring working with new start-ups and SMEs to encourage and broaden the technology marketplace.
Equal opportunity

Equal opportunity

We strive to attain equality of opportunity in delivering all our services to clients. For example, we conduct regular baseline diversity and inclusion surveys across all business areas, setting diversity targets and actions to help us achieve them. We measure representation across all levels and pay quartiles for: gender, ethnicity, socio-economic background, sexuality, age, disability and caring responsibilities. In the last reporting period, we’ve reduced 73% of the gaps we previously measured across diversity, equality and inclusivity but recognise that there is still more to be done. Our workforce is: 48% female 16% BAME 12% LGBTQ+ 6% disabled We've recently diversified our recruitment channels, in part by strengthening our relationships with community partners. All hiring managers receive unconscious bias training and we use specialist partners like YSYS and Ada’s List to help attract more diverse talent from non-traditional routes. In 2019 we set up the Future Leaders programme, designed to shake up the boardrooms of tomorrow by investing in under-represented talent today. We recognise that women, ethnic minorities and people from low-income backgrounds are still massively under-represented at senior levels in business. The Future Leaders incubator seeks out young entrepreneurs from these communities and gives them the skills, network and support they will need for success. In subsequent years, we've opened up the Future Leaders programme to young people in London, Canterbury, Oslo and Sofia. Working with grassroots organisations, applicants come from a wide variety of backgrounds and in the last cycle we funded five young entrepreneurs through the scheme. We're members of the Tech Talent Charter and intend to help change the composition of the tech sector by continuing to raise the standards of our Diversity, Equity and Inclusion initiatives, raising awareness of issues and investing in a pipeline of diverse talent.
Wellbeing

Wellbeing

The wellbeing of our teams – including project teams made up of both client and supplier staff – is top priority. We’ve built a model for managing productivity in a sustainable way, working efficiently within mixed client/TPXimpact teams (both on-site and remotely). At the same time, we nurture the ‘human’ work-element, for example through reinforcing a culture of trust, professionalism and mutual respect. We actively promote wellbeing through the following programmes and initiatives: We provide mental-health awareness training for all staff, and have established a network of Mental Health First-Aiders throughout the business, achieving a MHFA:staff ratio of 1:14. We provide well-signposted mental health application and services (for example, access to 24/7 counselling for any staff member through an Employee Assistance scheme). We run Wellness Programmes: monthly health and wellbeing events with expert practitioners. We provide active line-management support, proactively checking stress/performance levels for every member of staff, intervening and supporting individuals as necessary. We also measure wellbeing for each engagement, and across TPXimpact via monthly ‘Pulse’ surveys which gather and report on health/wellbeing data which is collected anonymously across all members of staff. Each team-member (regardless of role and seniority) looks out for others in their team, ensuring people get the support they need early on.

Pricing

Price
£445 to £1,745 a user a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@tpximpact.com. Tell them what format you need. It will help if you say what assistive technology you use.