Master Data Management (MDM) Advisory Services
The adoption of Master Data Management is a business-critical process and requires careful consideration and planning. Agile Solution’s team of expert MDM consultants, architects and analysts can be engaged to help in the early stages of the MDM journey.
Features
- Introduction to MDM – the art of the possible
- MDM Strategy and Roadmap Definition
- MDM Business Case Support
- MDM Vendor Selection
- MDM Program Health Check
Benefits
- Leverage proven expertise to kickstart your MDM initiative
- Drive support and engagement amongst key stakeholders
- Select the right solution, technology and implementation style
- Identify MDM specific risks and issues
- Create a realistic MDM implementation plan and costings
- Understand and manage wider MDM project dependencies
Pricing
£370 a unit a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 13
Service ID
7 3 2 9 0 0 8 1 1 7 6 6 7 1 9
Contact
AGILE SOLUTIONS (GB) LTD
Henrietta Malpass
Telephone: 0141 332 9785
Email: gcloud@agilesolutions.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- Agile Solutions has a set of Advisory Services that can help build a vision, roadmap and plan for your implementation as described in the service definition document.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- One of the key blockers to Data Governance success is a lack of Business User adoption. Agile Solutions can provide a full user adoption plan which includes user training in Data management fundamentals to foster better culture and collaboration with data, including Data Governance tools, including Data Stewardship workflow management, coupled with gamification approaches to drive user adoption. This normally applies to Data Stewards and other users of the Data Governance and/or MDM platform. We can also adopt a train the trainer approach to enable you to nominate Data Governance champions within your organisation that will be responsible for training their team/department in the solution and driving its adoption. Finally, our Agile Training Academy can provide technical training courses for your IT teams in the underlying Data Governance / MDM software, its support and usage."
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Agile Solutions Cloud Data Migration services provide clients with the ability to migrate data to, from and within the cloud. Whether migrating from esoteric legacy systems or the latest Cloud offering, our solutions ensure the right data is delivered to where it is needed. We always take into account the entire data journey - including data security, data quality and data governance to help ensure robust processes are in place to deliver highly secure and trusted data. Agile Solutions promote the following best practices for data migration: • Start migration activities early in the project • Identify and assign data stewards for each object • Profile and identify issues with source data early in the project • Migrate only what is needed; filter the data • Cleanse and standardise the data before migration • Resolve duplicates before migration • Convert early, convert often and convert with real-data • Table driven cross-reference and default values • Modular development to promote re-use • Archive what is not needed
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Agile Solutions provides full quality assurance of its deliverables including test management, test execution and automated testing where applicable. This can support DevOps working practices.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Agile Solutions can offer support services that can be run on client site or remotely ranging from UK working hours support through to full 24/7 shift support for High Availability systems. Our teams operate under DevOps best practices and can undertake small changes as well as support functions.
Service scope
- Service constraints
- No our service does not have any constraints.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- This is governed by the Support level required by the customer and the priority of the issue. Our minimum response time is 1 working hour and minimum resolution time is 1 working day.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Web chat
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- Agile solutions uses Go To Meeting for Web Chat - a meeting link will be sent to the user for the support call - the link does not require software to be installed to undertake the call.
- Web chat accessibility testing
- None
- Support levels
- • UK Working Hours (Monday to Friday 0830-1730) • UK Working Hours + Out Of Hours On Call • 12x5 (Monday to Friday for a 12 hour window) – A longer shift pattern to support flexible working hours or start/end of day batch processes etc • 12x5 + Out Of Hours On Call • 24x7"
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Fighting climate change
-
Fighting climate change
The following environmental management measures and projects have been completed or implemented since the 2018 baseline. The carbon emission reduction achieved by some of these schemes equate to 145,433 tCO2e, an 81% reduction against the 2018 baseline and the measures will be in effect moving forwards: • Move to virtual meeting via MS Teams • LED lighting where possible • Energy reduction program – switch off policy, ‘what runs, runs when needed only’ • Energy audits undertaken in 2019 and 2021 • Following the audit, we have procured certified 100% renewable electricity contracts for all our premises • Where work circumstances allow, employees given options for flexible working model to reduce office accommodation requirements • We have run a communications campaign to educate and drive awareness around events such as World Environment Day • Decommission on premise provisions, when possible, to reduce emissions and incorporate a cloud first procurement strategy • Gain understanding of future impacts from commuting and working from home via a rolling employee survey and use this as an opportunity to decrease emissions via employee engagement - Equal opportunity
-
Equal opportunity
Agile Solutions ensure that our Equal Opportunities and Diversity policy is integrated and aligned to our wider business strategy and aspirations for the long-term future. This plan includes all our commitments; environmental, diversity and inclusivity. In order to report on our progress, we have a detailed environmental and diversity policy in place which presents a clear roadmap for progression. We conduct regular review points led by our HR team and presented to the board of directors and we always encourage our customers, suppliers and other stakeholders to do the same. As part of our progression plan, we are committed to reporting our diversity figures. We believe this will help us to provide meaningful metrics for our ongoing progression with diversity and inclusion both within our business and to our clients and their communities. We are also committed to integrating our findings with the wider business aspirations and ROI. Included within our current reports are: • Retention • Recruitment • Selection • Employee Engagement • Pay and Benefits • Customer diversity, experience, and loyalty • Supplier diversity • Development • Promotion
Pricing
- Price
- £370 a unit a day
- Discount for educational organisations
- Yes