TELEFÓNICA TECH UK DATA & AI LIMITED

Internet of Things Services

Adatis help our clients set their strategy, define and build IoT solutions using the Microsoft Azure IoT platforms.

Using a consultancy led approach Adatis can provide services covering the full end-end solution - from strategy, through design and build, provision of devices and infrastructure (via our parent Telefonica Tech)

Features

• Define objectives and set strategy for IoT projects
• Design, deploy and manage network infrastructure
• Deploy and manage IoT devices
• Create prototypes, proof of concepts or production solutions
• Transform and consolidate data
• Gain meaningful insight enabling empowered decisions
• Create dashboards using Power BI

Benefits

• Flexible consultancy services based upon your needs
• Ad-hoc consultancy through to fully managed solutions
• Provide real-time sights and analytics
• Pay-As-You-Go commercial models available
• Ability to scale from POC to production
• Enable re-use of platform components
• End to end service for IoT integration

£495 to £1,595 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@adatis.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

773423199676638

Contact

Chris Uren
1252267777
gcloud@adatis.co.uk

Planning

• Planning service: Yes
• How the planning service works: Through our Discovery process, Adatis follow the following process to help foster a pertinent and workable plan from which to move forward:; ; - Stakeholder engagement; - Requirements Gathering; - Existing Landscape, including Business Processes and Systems; - Planning and Roadmap; - Reporting and Playback; ; The process is iterative and cooperative ensuring buyers are fully engaged to ensure a viable, workable and agreed plan is produced for subsequent execution.; ; Execution support is also available to ensure buyers have a supported mechanism for delivering the plan if required.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Adatis believe in knowledge transfer and training takes place throughout the engagement by often involving our clients resources in the project team.; ; Alternatively both on-site and off-site tailored courses are available along with ad-hoc support via our Managed Services.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Adatis help organisations make best use of modern Cloud and Data Warehousing technologies. This is performed in a number of ways by either analysing existing on-premise solutions or via our Discovery phase for new solutions.; ; Adatis are able to then design and provide services to setup, configure and manage the new Cloud solution through its entire lifecycle, including on-going change management.; ; This oftens includes connecting to disparate data sources, requiring initial data modelling, and performing data transformation to provide a single consolidated version of the truth. This allows for modern analytics and machine learning to be applied via dashboards and reports.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Adatis provide full support through both technical and UAT testing and bring experience of many implementations to ensure quality is baked in.; ; Utilising service design we are able to implement scalable Cloud technology providing the performance required, but reducing operational costs when compared with traditional "build to max demand" solutions.

Security testing

• Security services: Yes
• Security services type: Security design

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Adatis provides a specialist and modern managed service built on DevOps practices and Microsoft Azure Data Platform, Power BI and SQL Server BI capabilities. This is tailored for the efficient operation and effective evolution of your cloud, data & analytics platform. Adatis can provide a Managed Service for solutions delivered by the buyer, a 3rd party or Adatis. Adatis is a Microsoft Cloud Solution Provider and able to provision Microsoft Azure, Power BI & Office 365 Services & Licenses.

Service scope

• Service constraints: Each support agreement is individual tailored to our clients requirements upto 24/7 on-site support.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response Times can be up to 15 Minutes. Typically the level of service offered at the Weekend is reduced, but Response Times can be retained up to 15 minutes, at extra cost
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: No
• Support levels: Adatis has three Service Plans which provide guidance on our comprehensive catalogue of services. We tailor the service we design and deliver serving customers with a wide range of levels of technical competencies.; ; Based around an Essential, Established and Enterprise model these ensure the service we provide also evolves with your business and platform:; 1. Essential Plan – The assurance of a Managed Service that will respond on demand. (From £1,750 per month) ; 2. Established Plan – A proactive Managed Service with monitoring to respond first. (From £3,250 per month); 3. Enterprise Plan - A Managed Service for critical platforms with the option to scale to 24|7. (From £8,250 per month); All Service Plans include an assigned Service Delivery Manager and a SME Support Engineer. ; ; All our Service Plans are underpinned with a commitment to Continual Improvement to the service Adatis operates and ultimately the data analytics service that is delivered to your business.; ; Each plan can be customised with several add-on services based on a flexible Call-Off Unit approach.; ; A Call-Off Unit is equivalent to an 8-hour day. A Bundle of 6 Call-Off Units costs £4,500.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft Azure, POwer BI, SQL Server & Office 365

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  Adatis have commitment to be carbon neutral by 2050. However, we actively seek to reduce the carbon emissions of Adatis already by utilising the follow key policies:; • Encouragement of hybrid/remote working and remote meetings; Adatis is a pure IT consultancy and as such encourage remote working as much as possible. Whilst the impact of Covid-19 has seen many organisations change their policies this has been a stablemate of Adatis.; We have always encouraged remote working to reduce the need to travel, and when teams are required to meet face-face we try to schedule so all team members are available on a single day, as opposed to multiple trips to the office. ; • Environmentally conscious travel; Travel, where required, is designed to be as environmentally friendly as possible. Public transport is the preferred method of transport but where usage of vehicles cannot be avoided car sharing is the norm. Adatis do not offer company cars to consultants to encourage the use of public transport with only the 4 Directors being eligible. All 4 Directors have fully electric vehicles, and we provide charging at our offices which are available to all staff to encourage the uptake of EV’s.; • Recycling; Adatis also provide recycling facilities and do not use single use cups in any of our offices and purchase some items in bulk (snacks etc.) to reduce the amount of packaging. By providing excellent employee facilities we also reduce the number of “take-away” plastic cups brought into the offices.
• Tackling economic inequality:

  Tackling economic inequality

  Adatis commit to having active policies to ensure we are a diverse organisation internally and we meet the Model Award Criteria. Currently we operate:; 1) Apprenticeship scheme ; 2) Flexible working is offered to our staff, including the ability to work part-time, to encourage more people into employment without discriminating against those unable to work full-time; 3) Training – all staff are offered and undergo training, often outside of their core role, to encourage the creation of additional skills and our staff are offered the chance to utilise those skills in moving into different internal roles; 4) Mentoring and coaching – all staff are assigned a mentor, (but not management) to assist them with career growth. We publish defined objectives each member of staff have yearly appraisals. We utilise a system that allows all staff to request feedback from any other member of staff at any point during the year to help achieve those objectives.; 5) We adhere to all Government policies including Minimum Wage and the Modern Slavery Act.; We have also undertaken a number of specific actions to encourage Women in Technology. This includes our member of the “Women In Tech” organisation and we participated on the panel during the recent Microsoft Inspire conference.; We also run a number of days in local schools, where we talk about technology, the opportunities with a particular view of encouraging young females to follow a career in technology.; As a specialist organisation Adatis appreciate that there is a shortage of Big Data & Analytics skills in the public sector - all of our projects include the objective to transfer knowledge to close this gap.
• Equal opportunity:

  Equal opportunity

  Adatis are an equal opportunity employer. To assist with this we offer an inclusive working environment where participation is encouraged with many non-work activities sponsored and organised by Adatis.; Our recruitment process is well defined to ensure it is open to all with defined skill-based assessments being used in technical interviews. We actively encourage promotion in our employees with fair and transparent criteria and invest in training, alongside providing consultants with space-days. We have appointed STEM ambassadors to help the wider community with a career.; To ensure we do not discriminate during the recruitment and selection of new staff we focus on:; • Role Profiles – Each role within Adatis has a clearly defined mission, associated set of skills and responsibilities associated with it. The existence of these role profiles ensure that we are able to objectively measure a candidates suitability for the role;; • Job Adverts – We strive to ensure that our job adverts are carefully worded to ensure we do not unconscious discourage candidates from applying. We also clearly state that we are looking for people from groups that typically experience discrimination.; • Candidate Interview – During the candidate interview process we do not ask questions based on any of the protected criteria outlined in the act. We set a standard set of questions for each interview to ensure that regardless of the interviewer or candidate we are able to fairly assess any candidate ; • Objective Scoring – Fair assessment requires objective score. Each interview is scored against a set of criteria derived specifically for the role.; • Record Keeping – We keep formal records of all our interviews and the objective scoring that results.; • Data Analysis – We constantly review our performance in terms of recruitment and selection to assess how well we are performing.
• Wellbeing:

  Wellbeing

  Our vision “To be the data analytics company most admired for its people, culture, and innovation; Adatis core ideology is People First where the priority is wellbeing, connection, and fulfilment. Therefore, our values underlying construct is centred around employee’s wellbeing but specifically called out in one half of our value “build with heart and balance” where the habits we promote are to maintain a good work life balance. Time off projects is monitored to ensure that people are taking time to not only develop and grow but to reset and refresh. This is also why we monitor holidays quarterly, those who have not taken breaks are encouraged to book leave.; ; We have a Workplace Wellbeing team whose members are from across all business areas and who are responsible for initiatives and building awareness. They organise guest speakers on wellbeing topics as well as promote and celebrate wellbeing days. This group is also an alternate contact to the People Team where individuals can raise concerns for themselves or other team members and signpost to our Mental health first aider. We are currently looking to offer Mental Health training across the group of companies.; We conduct monthly pulse checks via our Employee Net Promoter Scores survey as well as an annual global engagement survey with one of the topics discussed being wellbeing and how we can improve. We have extremely low attrition rates for our industry sector and low levels of sickness absence.; Through our integrated approach to wellbeing, embedded in our culture and supported by our leadership, we are proud of our track record regarding employee wellbeing. By creating a positive and engaging environment, we aim to be a great place to work.

Pricing

• Price: £495 to £1,595 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@adatis.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.