iSYSTEMS Integration Ltd

IT, Cloud and Digital Strategy, Transformation and Managed Service Delivery

Our multidisciplinary team delivers cloud migrations, digital transformations and cyber security solutions. We'll help you to define your technology roadmap and implement an agile, secure and compliant platform, aligned to your organisational strategy. Our approach will ensure effective delivery, on time, within budget, while avoiding common pitfalls and mitigating risk.

Features

  • Hybrid Cloud Design & Migration: IaaS, PaaS, Azure, M365; AWS
  • Cloud Readiness Assessments /Health Checks, Cloud Transition Planning and Migration
  • Modern Workplace-Collaboration, EUC, VDI, Unified Endpoint Management, Identity Management
  • Layered Email Security, Networking, Firewalls, Express Route, Cloud Routing
  • SOCaaS, MDR, SIEM, Penetration Testing, CyberOps, Incident Response, Cyber Forensics
  • Breach and Attack Simulation, Threat Hunting, Threat Intelligence, Vulnerability Assessments
  • Zero Trust/ZTNA, Micro-Segmentation, Secure Access Service Edge/SASE
  • Cisco, DNAC, ISE, FTD, Data Protection, Information Governance, GDPR, Compliance
  • Immutable Cloud Storage, Backup, Archiving, Disaster Recovery/DR, BCP, IRP

Benefits

  • Microsoft Office 365/Azure Experts: SharePoint, OneDrive, Intune, Autopilot, Teams
  • Advanced Threat Protection/ATP, Defender, Sentinel, AIP, DLP, IdAM, PAM
  • VDI, Azure Virtual Desktops, AWS VDI/Workspace, Citrix, VMware Horizon
  • Cloud Adoption Assessments and Transition Planning/Migration/Implementation/Optimisation/Tuning
  • zScaler, iBOSS, NetSkope, Akamai, Web Gateways, DDOS Prevention, Ransomware Protection
  • Backup as a service BaaS, DR as a service DRaaS
  • SOC NDR Darktrace Enterprise Immune System, Antigena Network, ExtraHop Reveal(x)
  • SOC MDR-Crowdstrike, Arctic Wolf, Sophos, Concierge, 24/7 Threat Management
  • CPSM-Cloud & SaaS Security Posture Management Reviews, ThreatAware, AdaptiveShield

Pricing

£350 to £1,375 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mick.cooper@isystemsintegration.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

8 8 6 2 5 9 7 9 5 0 8 0 1 3 9

Contact

iSYSTEMS Integration Ltd Mick Cooper
Telephone: 07831 154 221
Email: mick.cooper@isystemsintegration.com

Planning

Planning service
Yes
How the planning service works
Whether it is Private, Public or Hybrid Cloud, we will help you identify the right approach for your organisation and its applications and workloads. We’ll mitigate risk by helping you identify the most appropriate cloud adoption strategy and provider. Our Cloud Readiness and Adoption Assessments will help you to understand what approach is the most appropriate, and we'll help you articulate the business drivers and benefits from cloud computing. We will also help you to understand the true costs of migrating to a cloud or aaS model and create a cost benefit analysis and ROI report that you can present to the business with confidence.
The essence of our delivery approach is a proprietary methodology which helps us to create a known and repeatable approach to projects. Through consultation, advice and mapping out the core dependencies, we ensure that by the time a project or engagement is due to start we have helped the customer through activities such as white boarding, performance bench testing, evaluation assessments and business justification.
The Phases will typically include: Discovery; Design; Implementation; Testing; Migration; Transition. We can help you develop a secure cloud strategy, extend your capabilities, and implement and deploy your plan.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Azure
  • AWS
  • Wasabi
  • Google Cloud
  • HPE Greenlake for Hybrid Cloud Architectures with Unified Billing

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
The truth is, cloud migrations are complex. You need to ensure cost optimisation, availability and visibility throughout the process. We help organisations through transitions, migrations, implementations, designs or upgrades of both a technical and service nature. We can help you avoid the pitfalls commonly associated with migrations by developing a well-structured and signposted journey before implementation, and then focus on continuous improvement through innovation. We take the time to understand your existing environment at a granular level so that we can account for your core requirements and objectives.

Our phased approach puts you in control. This approach can be applied to almost any project or programme of work, and the modular building blocks of deliverables can be used to create a fully detailed milestone driven project and subsequent managed service. We’re highly technical and experienced.

Examples of some of our services include cloud readiness assessments, infrastructure assessments, health checks, platform upgrades, migrations, integration and many others. Let’s go further, together.

Utilise our technical skills and expertise to build your private cloud environment on premise, migrate to public cloud or create a best of breed hybrid solution. PS engagements include cloud readiness assessments, infrastructure assessments / health checks, 365 integration etc.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Azure
  • AWS
  • Wasabi
  • Google Cloud
  • HPE Greenlake for Hybrid Cloud Architectures with Unified Billing

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Our best of breed methodology creates a known and repeatable approach, taking you on an end to end journey through a transition process initially, into a transformation to a preferred practice solution or service, then continuous improvement through Innovation. We carry out a range of performance testing using tried and tested processes, tools, performance baselines and monitoring applications. Typically the tests will cover scalability, availability, resiliency, compliance readiness and data integrity. Functional testing would be system verification testing and interoperability testing. Non-Functional testing Availability, multi tenancy, performance, Security Disaster recovery and scalability testing.

The modular building blocks of deliverables (SoR, SoW, project plans, testing plans etc.) can be used to create a fully detailed milestone driven project or service.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
Other security services
  • Continuous information risk management
  • SOCaaS
  • Managed security services
  • Security transformation and strategic planning
  • Privacy and data protection services
  • Consultancy and Professional Services Microsoft Defender ATP, Intune
  • Penetration Tests and Breach and Attack Simulation
  • Vulnerability Assessments
  • Posture Reviews and Maturity Assessments
  • Security Threat Intelligence and Assessments
Certified security testers
Yes
Security testing certifications
  • CHECK
  • CREST

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
At iSYSTEMS we understand that every customer is different, this is why we offer bespoke managed service solutions. Although we have core technologies and principles underpinning our managed service offerings, we are able to tailor our solutions and services to meet our customer’s requirements and integrate with their culture. We work with our customers as a trusted partner and help them to reduce or at least make their costs predictable, while managing complexity and adopting innovative technology.
We specialise in hybrid technology solutions with managed service wrap arounds - you may want systems supported, maintained and managed by industry recognised experts and we will help you to achieve better service levels, improved security and resilience, scalability and the flexibility to adapt to changing business conditions. If you don’t want to be tied into contracts, trouble shooting and support services are available on a day date / pay as you go basis, either on site or remotely.
Our key goal is to help our clients evolve to a service-enabled model, providing on-demand right sized elastic services and agility. We free you from the overhead of managing, monitoring and maintaining your IT systems, enabling you to focus on true business innovation.

Service scope

Service constraints
Due to iSYSTEM’s flexible delivery approach, there are no known constraints of the service. Our key goal is to help our clients evolve to a service-enabled model, providing on-demand right sized elastic services and agility. We free you from the overhead of managing, monitoring and maintaining your IT systems, enabling you to focus on business innovation. We can provide on site or remote support, and are flexible, agile and easy to work with! Our ultimate ambition with all of our customers is to be viewed as an extension of their own internal IT teams and their go-to partner of choice.

User support

Email or online ticketing support
Email or online ticketing
Support response times
We promote multiple points of touch from sales, technical and back office. Our office hours are Monday- Friday 9.00am -5.30pm, however we truly embrace cloud systems and share our mobile numbers so we are always available anywhere. Responses can typically be expected the same business day.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
ISYSTEMS engagements are delivered on either a fixed price / discrete parcel of works or day rate basis. If you don’t want to be tied into contracts, trouble shooting and support services are available on a day date / pay as you go basis, either on site or remotely.
The account management and service delivery teams are supported by a dedicated account management team of sales, technical and pre-sales. A dedicated account manager or management team will be assigned to you and will be on hand to support you throughout, the support provided will be tailored to the customers’ needs around the projects being delivered. We can triage vendor support contracts ensuring required SLAs are met.
iSYSTEMS offers the following value-add and additional services can be provided as identified during service management reviews: Service Management Reviews; Engagement Wrap Up / Off Boarding; Technical & Program Support.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Lloyd's Register
ISO/IEC 27001 accreditation date
19/11/2020
What the ISO/IEC 27001 doesn’t cover
All parts of our service is covered by ISO/IEC 27001
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Fighting climate change

Fighting climate change

iSYSTEMS has grown rapidly over the past 12 months and has focused on building our team from the local area.
Recruiting locally reduces the necessity for long commutes into the office.
We also offer flexible working, allowing employees to work from home, utilising Teams to maintain face to face contact. Working from home more often reduces our carbon footprint and the need to use public transport.

The iSYSTEMS office is almost completely paperless and we work with local suppliers as far as possible.
Covid-19 recovery

Covid-19 recovery

The COVID pandemic has changed the way we do things, iSYSTEMS has adapted our working practices to keep our employees healthy, safe and productive.
Working from home more often, reducing the need to use public transport, ensuring the office environment is safe and COVID secure and making sure we stay connected has been our focus.
Tackling economic inequality

Tackling economic inequality

iSYSTEMS is committed to paying our staff a fair salary and being based just outside of London ensure all our employees' wages exceed the London Living Wage.
We offer several salary reviews throughout the year based on performance, with an increase after the satisfactory completion of the employees' probation period and an annual salary review/increase.
Equal opportunity

Equal opportunity

We are building an inclusive and diverse team focusing on skills and added value to our business.
As we grow, we are building our foundations and documenting our business processes to identify skills gaps.
Wellbeing

Wellbeing

Maintaining our culture is fundamental to our core values. We foster a collaborative team by holding cross department meetings and a range of social events to cement relationships. We regularly organise and / or contribute to joint campaigns with our partner organisations.

We have recently partnered with London's Air Ambulance Charity and will be supporting through its corporate charity support programme by a range of fundraising activities with our employees and customers as well as offering pro-bono technology consulting.

We are considering various initiatives in 2022 including apprenticeship schemes, advance training and further staff benefits that do not cost the company very much but have a huge impact on our employees.

iSYSTEMS supports a number of charities and in particular ex-military personnel. We have developed a close relationship with the Friends of PWRR Princess of Wales's Royal Regiment Benevolent Fund and have organised several fund-raising events including a charity football match between Princess of Wales's Royal Regiment and Millwall Legends at The Den, including ex England star Teddy Sheringham, as well as a very successful event called Party for Heroes (P4H).
Our sister company iFORCE is made up exclusively of ex-Special Forces and Intelligences Services and we have close links with Brian Wood MC who regularly attends our events and shares his insights from his time in the military.
Throughout the month of November, Brian completed his Ultimate Sacrifice Challenge - Walking With The Wounded Brian Wood- Ultimate Sacrifice Challenge - Walking With The Wounded, where he dedicated every mile to one of our fallen soldiers from the Iraq and Afghanistan conflicts - 26 miles per day for 25 days, totalling 635 miles. iSYSTEMS supported Brian’s endeavours and was a major contributor and corporate sponsor.

Pricing

Price
£350 to £1,375 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mick.cooper@isystemsintegration.com. Tell them what format you need. It will help if you say what assistive technology you use.