Phoenix Software Ltd

Varonis Data Security Platform

Varonis specialize in software for data security, governance, compliance, classification, and analytics. Varonis detects insider threats and external cyberattacks like ransomware by analyzing cloud data stores and monitoring user behavior, mitigating risk in M365, Teams, Salesforce, Slack, Box and on-premise file servers by locking down sensitive data and remediating access.

Features

• Full enumeration of all directories and Access Control Lists
• Complete mapping of directory services' user and group membership
• Bi-directional view of permissions and access to every directory
• Full auditing for file data, email, and Directory Service action
• Over 150 predefined threat models for advanced and real-time alerts
• Pre-defined classification rules including full GDPR coverage, PCI, and more
• Permissions and membership change
• Advanced investigation and forensics dashboard interface
• Enterprise search to facilitate Data Subject Access Requests
• Comprehensive storage platform and file system support

Benefits

• Prioritise the most at-risk data and remediate to least-privilege access
• Automated remediation at scale
• Analyse user and device behaviour for signs of inappropriate behaviour
• Automate alert responses to minimise impact of ransomware/other threats
• Identify and eliminate/manage stale and toxic data to reduce risk
• Help satisfy auditing and compliance requirements
• Increase efficiency through business user access provisioning and entitlement re-certification
• Automate disposition, quarantining, and data policy enforcement
• Increase operational efficiency, devolving responsibility from IT to data owners
• Provide identity, access and analytics data for security ecosystem integrations

£5.64 a unit

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ccs@phoenixs.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

958163076856059

Contact

Jonny Scott
01904 562200
ccs@phoenixs.co.uk

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: EULA Governance; Varonis can be implemented in your own cloud environment. The Varonis architecture requires to be run on Microsoft Windows Server with Active Directory for security and SQL Server for data storage, but can monitor and manage a plethora of Microsoft/LDAP/Linux/UNIX/NAS platforms
• System requirements:
  • Windows server 2008 R2 SP2 or newer
  • .NET framework 4.7.2 and 3.5 SP1 installed on all nodes
  • Microsoft SQL Server 2014/2016/2017 - standard/enterprise

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Varonis standard support is available Monday to Friday from 9am to 9pm local time. 24/7 support can be accessed for an additional cost.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: "Varonis Support has 3 tiers of response- FLS (T1), Tier2, Tier 3. Most cases that are open by SEs/Partners/customers will be received by FLS, and escalated according to need. ; SLA is defined upon the level of Support Services the customer has purchased and the severity of the case. ; For further details, please see ""Varonis Support Principles"" document"
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Training can be done leveraging Varonis Education Services for standard training of the application and advanced/troubleshooting classes that are offered. All training is done
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Varonis can be implemented in your own cloud environment. You control who has access to your Varonis environment, and we do not have access to your data or facilities. Varonis Systems does not host, process, or maintain access to any customer data or facilities. All data processing is performed at the customer facility, under the control of customer staff
• End-of-contract process: Varonis can be implemented in your own cloud environment. You control who has access to your Varonis environment, and we do not have access to your data or facilities. All data processing is performed at the customer facility, under the control of customer staff.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Linux or Unix
  • Windows
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: Varonis has exposed APIs in its core DatAdvantage and DataPrivilege platforms. These APIs expose reports, file system change information, the capability to change
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: No
• Customisation available: No

Scaling

• Independence of resources: Varonis can be implemented in your own cloud environment. You control who has access to your Varonis environment, and we do not have access to your data or facilities. All data processing is performed at the customer facility, under the control of customer staff.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Varonis

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Encryption of all physical media
  • Other
• Other data at rest protection approach: Varonis can be implemented in your own cloud environment. You control who has access to your Varonis environment, and we do not have access to your data or facilities. All data processing is performed at the customer facility, under the control of customer
• Data sanitisation process: No
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Varonis has a number of reports and APIs which can be used to pull data from the system into various formats or feed the information into other tools.
• Data export formats: CSV
• Data import formats: Other
• Other data import formats: Varonis does not import data this way

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Other
• Other protection between networks: Varonis Systems does not host, process, or maintain access to any customer data or facilities. All data processing is performed at the customer facility, under the control of customer staff.
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Components can be made highly available and we offer DR best practice documentation with our solution.
• Approach to resilience: Our support and professional services are located in 3 different continents, and act as a backup for each other in case of disaster. More information is available on request.
• Outage reporting: " Components can be made highly available and we offer DR best practice documentation with our solution. Varonis provides email alerts if there are component connection issues, and additional details are available in the Varonis management console, and in the Event Viewer logs."

Identity and authentication

• User authentication needed: Yes
• User authentication: Other
• Other user authentication: IAM (e,g Okta) plus local credientials
• Access restrictions in management interfaces and support channels: IAM authentification with Actvive Directory and Varonis user credetials
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Other
• Description of management access authentication: On-prem - we rely on AD authentication (SSO). In cloud, With AzureAD, supporting 2 factor authentication.

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: The Standards Institution of Israel
• ISO/IEC 27001 accreditation date: 22/05/2018
• What the ISO/IEC 27001 doesn’t cover: There are no exceptions, the certification covers - Deveopment, Research, Software Delivery, Support, Professional Services, Delivery Cloud Based Sofware Solutions, Sales, Training, Project Management, Design and planning of risk assessment, protectio of information systems, securtity of corporate and cloud networks.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • ISO 27017:2015, ISO 27018:2019
  • SOC2, ISO/IEC 27701, NIAP Common Criteria Certification

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: ISO 27017:2015, ISO 27018:2019, SOC2 Type2 , SOC 3 , ISO/IEC 27701, NIAP Common Criteria Certification
• Information security policies and processes: Varonis maintains compliance with various standards and certification authorities. Varonis certifications are available here: https://www.varonis.com/trust.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Varonis has a formal IT Change Management process. Each change request is submitted by the system/business owner. The request is documented with justification, test plan, affected systems, notification procedures for relevant parties, and backup plan. The policy and process are aligned with ISO 27001 best practices
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Varonis has a vulnerability management policy and program in place aligned with industry best practices and ISO requirements.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Varonis has a vulnerability management policy and program in place aligned with industry best practices and ISO requirements.
• Incident management type: Supplier-defined controls
• Incident management approach: Varonis has an Incident Response Policy that includes notification to the relevant stakeholders (including customers) as needed. Varonis will notify customers with all relevant information and cooperate with reasonable requests for information. This policy is aligned with industry best practices and included prepartion, identification, reporting, containment, discovery, eradication, recovery, and post incident report.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Fighting climate change:

  Fighting climate change

  We continuously strive to minimize the impact of our operations on the environment, while maximizing sustainable business practices to better serve our employees, customers, partners, shareholders and communities.
• Tackling economic inequality:

  Tackling economic inequality

  We support and strengthen our local communities by enabling employees to donate time and resources where they are most passionate, by investing in causes that have a positive social impact, and by providing skills to people around the world to help maximize their full potential. Through our giving back program, our employees have helped hundreds of students realize more of their limitless potential with consistent, hands on mentoring in life skills and academic subjects.
• Equal opportunity:

  Equal opportunity

  We are dedicated to the success of Varonis employees worldwide through an inclusive workplace experience that supports their growth and well-being. We are committed to hiring the best talent and bringing together individuals across unique backgrounds, cultures and identities. We are proud to have been recognized as one of the top places to work in several of our locations, including New York City and North Carolina.; ; "Modern Slavery Sttaement : https://info.varonis.com/hubfs/Website_Reboot/Policies/Varonis%20(UK)%20Limited%20Modern%20Slavery%20Statement.pdf?hsLang=en; ; Code of Business Conduct and Ethics:; https://s1.q4cdn.com/401483577/files/doc_downloads/2020/04/08/CODE-OF-BUSINESS-CONDUCT-AND-ETHICS.pdf; "

Pricing

• Price: £5.64 a unit
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Data Risk Assessment Based upon customer focus e.g. Cyber Resiliency Assesment, Insider Threat Assessment, Compliance Assessment (e.g. GDPR), Ransomware Readiness Assessment, Cloud Application assessment, Office 365 Assessement
• Link to free trial: Example https://info.varonis.com/hubfs/Website_Reboot/Service_Datasheets/Services-Datasheet-Cyber-Resiliency-Assessment.pdf

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ccs@phoenixs.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.