AKITA SYSTEMS LIMITED

Cloud Consultancy Services

Akita’s cloud consultancy assesses public and private cloud environments, defines strategy, plans migrations, optimises performance, enhances security and governance, and advises on cost-efficient cloud adoption to accelerate business value.

Features

• Strategy and roadmap creation for cloud and hybrid setups
• Multi-cloud environment assessment
• Workload readiness evaluation
• Cloud cost optimisation planning
• Security and compliance design
• Architecture and infrastructure review
• Migration sequencing and planning
• Cloud governance framework setup
• Stakeholder risk and benefits reporting
• Cloud solution selection advice

Benefits

• Clear cloud direction aligned to goals
• Reduced risk in cloud adoption
• Optimised cloud spend and value
• Enhanced security and compliance posture
• Better performance of cloud workloads
• Improved governance consistency
• Improved governance consistency
• Informed investment decisions
• Greater operational flexibility
• Confidence in cloud outcomes

Service documents

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@akita.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

111023725026783

Contact

Akita
0330 058 8000
info@akita.co.uk

About your service

• Service categories:

  Cloud Support Services

  Ongoing Support

  • Product support capabilities

Service scope

• Service constraints: Service delivered remotely. Onsite meetings may incurr costs

User support

• Email or online ticketing support: Yes
• Support response times: We respond to support queries during standard business hours, Monday to Friday, 9am to 5pm. Out-of-hours, weekend and bank holiday support is available for contracted customers, with response times based on incident severity and agreed support arrangements.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: N/a

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft, AWS and Google

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Pricing

• Discount for educational organisations: No

IT operations roles

Infrastructure engineer

Role level	UK Rate	Offshore Rate
Infrastructure engineer	£1,100.00

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau (UKAS accredited)
• ISO/IEC 27001 accreditation date: Friday 18 January 2019
• What the ISO/IEC 27001 doesn’t cover: The ISO/IEC 27001 certification does not cover customer-owned systems or infrastructure not managed by Akita Systems Limited, physical security controls at customer premises, end-user devices not under Akita management, or non-IT business activities outside the defined scope of IT support, cloud services, and hosted and recovery services.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: British Assessment Bureau (UKAS accredited)
• ISO 9001 accreditation date: Saturday 31 December 2016
• What the ISO 9001 doesn’t cover: The ISO 9001:2015 certification does not cover activities outside the defined scope of IT service delivery, including non-IT business operations, customer-owned systems or processes not managed by Akita Systems Limited, services delivered entirely by third parties outside Akita’s quality management system, and physical site operations at customer premises where Akita does not have operational control.
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 56073cca-376a-486b-a991-0f76b99f23b2
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: Cc55b424-1c83-4f89-8550-44e6b24ec430
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

Service documents

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@akita.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.