AJAR TEC LIMITED

Digital Signage as a Service

Cloud based, end-to-end digital signage software enabling agile and dynamic corporate communications and digital messaging for your organisation. In-house displays, reception screens, video-walls; command the attention of your target audience and display targeted content in real time with our scalable, customisable, multi-platform and intuitive solution managed in the cloud.

Features

• Manage & publish content from anywhere through your web browser
• Create dynamic playlists using scripts, messages, videos, flash or images
• Navigate content quickly and easily using intuitive web-based GUI
• Use pre-installed content templates compatible with existing communication assets
• Advanced scheduling, player grouping and media management tools
• Stay safe with emergency messaging override enhancing Health & Safety
• Add multiple users with different access levels and editing permissions
• Track playback status and ensure screens are updated using dashboard
• Organise content by file type, categories and metadata
• Easily extend hosted contract or switch to internal network

Benefits

• Remote access, management & control from any web browser
• No software to install, no onsite server required
• Infinitely scalable, hardware agnostic solution with multi-platform support
• Images, videos, audio, data, RSS, social media, flash, TV streaming
• Multiple independent frames displaying different content within a display
• At-a-glance real time management, diagnostic, status and reporting information
• No blank screens: content continues even if network is offline
• Automatic software updates for duration of contract term
• Database support: MySQL, Microsoft SQL and Postgre SQL
• Training videos and support articles available online

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tara.mclaughlin@ajartechnology.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

132848626344878

Contact

Sales Department
0800 6122680
tara.mclaughlin@ajartechnology.com

About your service

• Service categories:

  Application Development and Deployment

  Data management

  Database management systems

  • Relational Database Management Systems

  Database administration and development

  • Database Administration
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: Please contact us to discuss any specific requirements; standard service capabilities are contained within the service description document.
• System requirements:
  • Compatible displays/screens
  • Internet / Network connectivity
  • Subscription commitment to the solution

User support

• Email or online ticketing support: Yes
• Support response times: This depends on the support package selected by the end user, there is support provision to provide for weekend support to the same SLA as during the week, i.e. next working day or 4 hours.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes, at an extra cost
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Web chat is available via our website and/or those of our vendor partners. This provides live access to level 1 qualified technical resource to respond to minor issues before escalation to level 2 and level 3 qualified personnel and the formal support procedure and process.
• Web chat accessibility testing: Formal testing is underway with current system users.
• Onsite support: Yes, at extra cost
• Support levels: Our Service Management framework is guided by ITIL principles in support of customer objectives and ambitions for continued service improvement; we have embraced service management and quality management (ISO 9001) policies and principles in our work. In addition, we demand our partners and suppliers be required to align to this framework. All roles within AJAR-tec are aligned to the SFIA model.; Our support offering comprises:; • Service Desk, Email & Telephone Support.; • Remote Support.; • Onsite Support.; • Remote Monitoring of Services.; • Third Party Supplier Management; • Planned Maintenance; • Technical Account Manager.; ; Incident Management- restore the service to normal operation, as quickly as possible with minimum disruption to the business following an unplanned and resolvable occurrence.; Problem Management - 2nd/ 3rd line support teams establish workarounds, resolutions remotely and/or on site and identify trends, follow up actions, address outstanding problems with business priority and provide management reporting.; Change Management- ensures prior approval is obtained and a robust and resilient risk management process is followed for proposed changes, with explicit authority from the client.; We will provide a dedicated email address and UK based helpdesk telephone number.
• Support available to third parties: No
• AI chatbot: No

Onboarding and offboarding

• Getting started: We provide end to end cloud migration services, from design, consultancy and needs analysis to solution deployment, network set up, configuration and testing services. Upon engagement, the client will be appointed a dedicated, Prince2 qualified project manager for the migration. Ajar’s project delivery methodologies dovetail established Prince2 project management and AGILE iterative technical architecture principles as appropriate for cloud migrations.; Ajar offers a creative, flexible and dynamic approach that focuses on integration and collaboration with all stakeholders; our processes cover the entire life cycle of the project with clearly defined milestones and quality gates to effectively measure performance, quality and progress of the migration.; Ajar will deploy, configure and test the provided cloud software solution and validate the client’s corporate network. An initial solution familiarisation session and liaison with the client’s end user team will be completed as part of a site attendance with client representatives for witness testing and installation sign off. The installed solution will be provided with a system acceptance document to include:; i. System Design & Configuration and “as built” schematics; ii. System Availability & Performance; iii. License Management & Administration; iv. Capacity Management; v. Hardware & Software User Manuals; vi. Client Training Materials
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Scala Content Manager (SCM) Export:; Media Assets: The Content Manager allows users to organize content into folders, which can be exported.; Content and Playlists: Users can manage and export playlists, messages, and schedules from the CMS.; Database Export: Using mongodump or similar built-in utilities, data can be exported from the Content Manager repository.; Scala Designer (Local Content):; If you have created content locally, you can use the Scala Script Export command (File > Automate menu) in Photoshop to save Scala Scripts, which can then be transferred to a new system.; Player Data Retrieval:; Scala Content Manager enables remote maintenance tasks, which include the ability to retrieve files directly from the player units.
• End-of-contract process: Ajar will manage a contract closure meeting, ensuring all users are deactivated, any extracted data is passed to the relevant personnel, and any final invoicing is completed.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Customised sessions can be booked to accommodate in person / online requirements for specific users.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Windows
  • ChromeOS
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Content management and design is better utilised via the desktop solution. On the go functionality is enhanced on the mobile option.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Scala Content Manager (CMS): The central, web-based hub for managing the network, scheduling, and content distribution. It features a user-friendly interface for managing media, creating playlists, setting up playback schedules with variable recurrence patterns.; Scala Designer: A feature-rich desktop tool for creating high-impact, brand-consistent, and interactive content. It supports various media formats (4K, video, RSS, social media) and allows for complex layout creation.; Scala Designer Cloud: A modern, web-based tool for creating content using templates, aimed at users looking for a faster, browser-based, and intuitive design experience. It supports HTML5 and integrates directly with the Content Manager for seamless publishing.
• Accessibility standards: None or don’t know
• Description of accessibility: Key aspects of Scala's accessibility include:; Remote Management: The CMS, can, be, accessed, via, a, web, browser, from, any, location,.; User-Friendly Design: Features include an intuitive drag-and-drop, interface,.; Interactive and Dynamic Content: Supports interactive, touchscreens, and, self-service, kiosks,.; Real-Time Updates: Capable of displaying up-to-date, information,.; Scalability: Can manage networks, ranging, from, a, few, screens, to, thousands,.; Broad Compatibility: Supports various, operating, systems, and, screen, types,.
• Accessibility testing: Testing is carried out at the Scala Centre with designated users.
• API: Yes
• What users can and can't do using the API: Key capabilities of the Scala API include:; Real-Time Data Integration: Connect to external databases, spreadsheets, and APIs to automatically update content (e.g., inventory-based pricing, stock levels, or weather-triggered ads).; Dynamic Content Management: Automate the scheduling, updating, and deployment of content across multiple screens or locations from a central system.; Interactive & Personalized Experiences: Power interactive kiosks and touchscreens,, and tailor on-screen, personalized messages for customers based on sensors or demographic data.; Content Scheduling & Triggering: Set up complex, rule-based schedules for marketing promotions, including urgent, real-time alerts or flash sales.; System Customization & Control: Build custom applications for specific industry needs, including retail media, quick-service restaurant menus, and employee communication, as well as managing user roles and permissions.; Analytics & Reporting: Gather insights regarding user engagement and performance, with integration capabilities for CRM or ERP systems.
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Key areas for customisation include:; Content & Design: Scala Designer allows for creating custom layouts, using specific branding/color palettes, and accessing over 600+ templates to create unique, high-impact visuals.; Data Integration: Integrate live feeds like news, weather, traffic, and social media, or use script-based infrastructure to connect with external data sources and sensors.; Targeted Messaging: Customise playlists to change content based on location, time of day, audience, or, in the case of digital out-of-home, specific real-time triggers like weather.; Platform & Interaction: Create interactive kiosks and, with Professional Services, tailor the system architecture to specific, complex business needs.

Scaling

• Independence of resources: Cala digital signage ensures user performance isolation and system stability through a robust, multi-layered architecture, specifically designed to handle high-demand environments. The Scala | Digital Signage platform separates content creation (Designer), management (Content Manager), and playback (Player), which allows for uninterrupted, local-level playback even if the central management system experiences high traffic.

Analytics

• Service usage metrics: Yes
• Metrics types: Key service and performance metrics in Scala include:; Player Health & Status: Tracking of player connectivity, event logs for error tracking, and confirmation that content is playing 24/7.; System Reliability: Monitoring to ensure uninterrupted, smooth playback across thousands of screens.; Engagement Analytics: Utilizing Walkbase technology to measure dwell time, viewer engagement, and in-store interaction.; Real-time Data Integration: Displaying live data feeds (e.g., inventory, sales figures, queue wait times) directly on the screen.; Operational Reporting: Tracking of screen uptimes, content scheduling, and ad campaign performance.
• Reporting types: Real-time dashboards
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: The professional services and ongoing support of the solution

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest: Physical access control, complying with another standard
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Via the Scala Content Manager.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • XML
  • XLS/XLSX
  • JSON (JavaScript Object Notation)
  • TXT (Plain Text)
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • XML
  • XLS/XLSX
  • JSON (JavaScript Object Notation)
  • TXT (Plain Text)

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Scala digital signage, particularly through its Managed SaaS (Software as a Service) offering, is designed to provide high-reliability, 24/7, or "always-on" playback for critical retail and corporate environments. ; Ajar Technology provides customised SLA's depending on clients' requirements ranging from 24/7 x 365 management and SLAs, to next or same business day coverage.
• Approach to resilience: Scala digital signage is designed for high resilience, particularly for large-scale enterprise, retail, and public sector deployments, by combining robust offline capabilities, secure cloud infrastructure, and proactive monitoring. Its architecture ensures that content continues to display even if network connectivity is lost. ; Key elements of Scala's resilience include:; Offline Continuity & Local Caching: Scala media players are designed to cache content locally. If the network connection fails, the player continues to run the scheduled playlist, ensuring zero downtime for the display.; Robust Media Players: Scala provides purpose-built hardware (or supports certified, high-performance, industry-standard players) engineered for 24/7 "always-on" use, ensuring stability in demanding, high-traffic environments.; Centralized, Secure Cloud Management: The system uses a centralized, web-based Content Manager (CMS) often hosted on secure AWS infrastructure, allowing for remote, instantaneous updates and monitoring. This includes role-based access controls to prevent unauthorised changes and protect against human error.; Emergency Messaging Override: The system supports critical, instant messaging overrides for safety, such as for fire alarms, severe weather warnings, or lockdown procedures.; Proactive Health Monitoring: The CMS allows administrators to track the status of screens in real-time, monitoring connectivity, playback status, and overall player performance to quickly resolve potential issues.
• Outage reporting: Scala digital signage reports outages and performance issues through a combination of real-time network monitoring, player "heartbeat" tracking, and built-in error logging within its central Content Manager. The system allows administrators to monitor network health, receive alerts about potential issues, and view detailed logs to troubleshoot malfunctioning screens

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: Role-Based Access Control (RBAC) & User Roles: Administrators can assign specific roles (e.g., designer, editor, manager) with tailored permissions, ensuring users only see the areas necessary for their job.; Workgroup Segmentation: Access to content can be segregated by department or group, ensuring users only have access to the messages and assets relevant to them.; Enhanced Authentication: Scala Enterprise supports secure password policies (length, strength, duration) and single-sign-on (SSO) to secure user credentials.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Scala manages security primarily through its strong type system, functional programming paradigms (immutability), and JVM-based ecosystem, focusing on input validation, secure dependency management, and access control. It leverages libraries like Akka HTTP for secure APIs, supports encryption, and encourages proactive, type-safe coding to prevent vulnerabilities such as deserialisation, injection, and unauthorised data access.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: A core methodology used to quickly analyse the organisation, identify critical areas for improvement, and develop customised action plans that align with company goals.; Beyond analysis, Scala accompanies clients through the entire transformation process, offering support in organisational restructuring, process optimisation and cultural alignment.; Stakeholder Mobilisation: Early and consistent communication is used to engage employees, reduce resistance, and encourage active participation in the change process.; Scala focuses on ensuring that changes are sustainable, often by returning after projects are closed to review results and adjust strategies.; Scala utilise proven, targeted tools such as focus interviews, portfolio techniques, workshops, and RACI.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: A robust Scala vulnerability management approach focuses on securing the JVM ecosystem, utilising sbt for dependency management, and addressing risks through automated scanning, patching, and secure coding, particularly around Akka and dependency updates. Key steps include identifying vulnerabilities, prioritising by risk, and continuous monitoring throughout the SDLC.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: ScalaHosting utilizes SShield, a security system that runs 24/7/365, monitoring websites for malicious behaviour. ; Rather than immediately blocking, SShield analyses processes and notifies administrators, allowing for proactive, automated responses to stop 99.998% of attacks.; Rigorous validation and sanitization of all untrusted input are mandatory.; Secure Serialisation: Avoiding unsafe native Java serialisation. ; Real-Time Application Monitoring: Prometheus and Grafana for real-time observability and anomaly detection in Scala applications.; Static Code Analysis: Integrating tools like SonarQube or DerScanner into CI/CD pipelines to detect vulnerabilities early in the development lifecycle.; Implementing firewalls and encrypted communications to protect the infrastructure supporting Scala applications.
• Incident management type: Supplier-defined controls
• Incident management approach: Incident Management- restore the service to normal operation, as quickly as possible with minimum disruption to the business following an unplanned and resolvable occurrence.; Problem Management - 2nd/ 3rd line support teams establish workarounds, resolutions remotely and/or on site and identify trends, follow up actions, address outstanding problems with business priority and provide management reporting.; Change Management- ensures prior approval is obtained and a robust and resilient risk management process is followed for proposed changes, with explicit authority from the client.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Utilising existing displays, we are able to provide 30-60 days trials of systems.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0.25%
• Between £250,000 and £500,000: 0.5%
• Between £500,001 and £1,000,000: 0.75%
• Between £1,000,001 and £2,500,000: 1%
• Between £2,500,001 and £5,000,000: 1.25%
• Over £5,000,001: 1.75%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: British Assessment Bureau, Amtivo Group
• ISO 9001 accreditation date: Friday 4 July 2025
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: Cac9f52f-41c0-46ee-9652-6c061c28619b
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: Dd014285-80b0-4357-a62d-5151769a7358
• Other security certifications: Yes
• Any other security certifications: NSI Gold

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tara.mclaughlin@ajartechnology.com. Tell them what format you need. It will help if you say what assistive technology you use.