BCN GROUP LTD.

EasySPC

EasySPC is a Statistical Process Control (SPC) solution for Power BI, meeting IHI and Making Data Count (MDC) guidelines. It delivers industry-standard SPC run charts and control charts to monitor performance and drive transformation. EasySPC offers an executive-friendly scorecard view with drill-down capability for quick insights and detailed analysis.

Features

• Run, C, U, U’, P, P’, T, G, XmR, XbarS
• Spotlight - EasySPC Scorecard for control chart data
• Intelligent, guided chart-selection wizard helps decide which chart to use.
• Set/reset baselines, recalculate limits, add annotations, and target lines
• Exportable to PDF and PowerPoint - great for board packs
• 100 customisable settings to create your own bespoke SPC template
• NHS Making Data Count Icons available - Plot The Dots
• Automated chart creation and maintenance
• Automatically recalculate limits
• Ghost data points and download data

Benefits

• Create an unlimited number of SPC Charts.
• Special Cause Detection: Automatic highlighting of non-random variation.
• Power BI-native SPC your whole team can use
• time-savings vs Excel/manual reporting
• Control charts for all levels across an organisational structure.
• Near real time’ data analysis to support forward planning
• Power BI Certified Developed using best practice custom visuals.
• Updates based on customer feedback
• Optimized for quality improvement
• Institute for Healthcare Improvement (IHI) SPC rules compliant

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mark.day@bcn.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

137689118920011

Contact

Mr Ric Kelly
0345 095 7000
mark.day@bcn.co.uk

About your service

• Service categories:

  Application Development and Deployment

  Analytics and business intelligence

  • Business Intelligence
  • Advanced and predictive analytics
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: Microsoft Power BI
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: No, if you have access to Power BI, EasySPC is a service you can utilise.
• System requirements: Power BI

User support

• Email or online ticketing support: Yes
• Support response times: Standard Support Hours - Monday - Friday 08:00 - 18:00Hrs; Extended Support Hours - Monday - Friday 07:00 - 19:00Hrs; Out of Hours Support - P1 ONLY - 24/7 (Excluding Christmas Day); Priority 1: Standard / Extended Hours - Response Within 30 minutes; Priority 1: (Out of Hours) Response Within 60 minutes; Priority 2: Standard / Extended Hours – Response Within 2 hours; Priority 3 or 4: Standard / Extended Hours – Response Within 4 hours; Priority 5: Standard / Extended Hours – Response Within 4 hours
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Availability; BCN Managed Cloud is designed and maintained to achieve a target availability of 99.9% measured on a calendar month.; ; Support Hours; 50+ dedicated support engineers across 3 UK offices provide technical support 24 hours a day, 7 days a week, 365 days a year.; * This includes proactive monitoring and alerting of core services. *Waking Hours = 7am to 7pm Monday to Friday (from manned helpdesk); ; Ticket Severity; All tickets logged to the Service Desk will be allocated a severity level based on the following methodology. This will ensure that reporting on service levels may be achieved to the optimum format.; ; 1 - Catastrophic business disruption; 2 - Severe business disruption or user critical issue; 3 - Business disruption or multiple user issue; 4 - Minor business disruption or user issue; 5 - Job or Task; ; Service Desk Staff will evaluate the Incident and allocate a priority level after which it will be assigned to the appropriate staff. This will be based on the required skill set to resolve the incident in a timely manner.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Demos, free trials and dedicated account management support is provided to ensure user onboarding and adoption is streamlined and supports the organisations desired output. Onsite/Online Training is provided alongside user guides.; ; Additional consultancy can be provided at an extra cost.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Customer owns all the data, BCN would remove the service but not touch any of the underlying data.; ; Data is kept in standard data formats and can be extracted at any time by the customer using standard Microsoft Power BI.
• End-of-contract process: No additional costs. Paid-for-features will stop working.
• Documentation accessibility standard: EN 301 549

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • MacOS
  • Windows
  • ChromeOS
  • Other
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: No feature differences. Layouts will auto adapt dependent on screen configuration.
• Service interface: No
• User support accessibility: EN 301 549
• API: No
• Customisation available: Yes
• Description of customisation: Trust branding such as logo and colour themes can be customised. Some customisation's will need to be provided by BCN, whereas some can be provided by the customer via the browser.

Scaling

• Independence of resources: Our offering is a Power BI custom visual that customers install directly into their own Power BI environment. Because it runs entirely within the customer’s tenant, all data processing, rendering, and resource consumption remain isolated by Microsoft’s built‑in tenant‑level separation. Each organisation’s datasets, reports, refresh operations, and capacity usage are fully segregated from every other tenant. The visual does not transmit data outside the customer’s environment; it simply displays data already handled by Power BI. As a result, each customer operates on independent compute, storage, and network resources, ensuring no cross‑tenant performance, security, or reliability impact.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: Data is kept in standard data formats and can be extracted at any time by the customer using standard Microsoft or other products.
• Data export formats:
  • CSV
  • Other
• Other data export formats: PowerBI
• Data import formats:
  • CSV
  • Other
• Other data import formats: Any source that Power BI can connect to

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
  • Other
• Other protection between networks: As a Power BI custom visual installed directly into the customer’s own Power BI environment, all communication occurs solely within Microsoft’s secured cloud boundary. Beyond TLS 1.2 and IPsec/TLS VPN options already referenced, Microsoft provides strict network segregation through identity‑based access controls, private backbone routing, and isolation of traffic entering the Power BI Service. Data never traverses our infrastructure; it remains fully contained within the customer’s tenant and Microsoft’s protected network perimeter. Microsoft’s layered defenses—secure edge filtering, segmentation, threat detection, and continuous monitoring—ensure all customer‑to‑cloud traffic remains secure, isolated, and protected end‑to‑end.
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
  • Other
• Other protection within supplier network: As a Power BI custom visual installed directly into the customer’s own Power BI environment, all communication occurs solely within Microsoft’s secured cloud boundary. Beyond TLS 1.2 and IPsec/TLS VPN options already referenced, Microsoft provides strict network segregation through identity‑based access controls, private backbone routing, and isolation of traffic entering the Power BI Service. Data never traverses our infrastructure; it remains fully contained within the customer’s tenant and Microsoft’s protected network perimeter. Microsoft’s layered defenses—secure edge filtering, segmentation, threat detection, and continuous monitoring—ensure all customer‑to‑cloud traffic remains secure, isolated, and protected end‑to‑end.

Availability and resilience

• Guaranteed availability: Because our offering is a Power BI custom visual installed directly into the customer’s own Microsoft 365 tenant, availability is governed by the Power BI Service and Microsoft’s underlying cloud platform. The visual itself has no independent infrastructure, processing component, or external service that could fail or interrupt the customer experience. As long as the Power BI Service is available, the visual remains available. Microsoft provides high‑availability, fault‑tolerant architecture across its global cloud, ensuring continuity of service. We therefore align our availability with the Power BI Service SLA and guarantee that our visual imposes no additional availability dependencies or risks
• Approach to resilience: Approach to resilience is deferred to MSFT, & Outage reporting is related to the PBI service overall
• Outage reporting: Email alerts

Identity and authentication

• User authentication needed: No
• Access restrictions in management interfaces and support channels: We supply permissions based on the customers active directory.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: No audit information available
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Organisation chart available on request. Upon induction, staff handbook, policies and procedures are provided. Specific IG policies around Information Security which are also in the staff handbook are included. We are also fully compliant with GDPR guidelines. Ongoing documented review to ensure policies are being followed as well as one-to-one systems to enforce policy processes.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Development and test copies of the solution will be held on our network. Bug fixes and enhancements will be logged in our ticketing system. Those tickets approved for implementation will be implemented on our development environment and then promoted to test where unit and integration testing will take place. Changes will be promoted to our production environment though a formal and documented change control process. Full version control of all parts of the solution will provide roll back options should they be required. Bug fixes will be implemented on an ad-hoc basis, enhancements will be released on a monthly cycle.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: This runs in the Microsoft environment, the office 365 and Azure vulnerability management approach applies.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: This runs in the Microsoft environment O365 and Azure, these processes are applied.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Our incident management focuses on issues related to the behaviour, performance, or compatibility of our Power BI custom visual. We maintain predefined processes for common events such as installation problems, rendering issues, and post‑update incompatibilities. Users report incidents through our support portal or dedicated email, providing tenant details, visual version, and reproduction steps. We categorise incidents by severity and respond accordingly, with rapid response for critical issues. For significant incidents, we provide a post‑incident report outlining the cause, impact, and corrective actions. Throughout the process, we offer clear updates, ensuring transparency while Microsoft handles any underlying platform‑level incidents.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Full access to EasySPC for a limited time.; ; Free version also available.
• Link to free trial: https://appsource.microsoft.com/en-us/product/power-bi-visuals/bcngroupltd1604339502593.easyspc?tab=Overview&exp=ubp8

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 5%
• Between £250,000 and £500,000: 10%
• Between £500,001 and £1,000,000: 15%
• Between £1,000,001 and £2,500,000: 20%
• Between £2,500,001 and £5,000,000: 20%
• Over £5,000,001: 20%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: SGS United Kingdom Ltd
• ISO/IEC 27001 accreditation date: Sunday 13 July 2025
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: SGS United Kingdom Ltd
• ISO 9001 accreditation date: Tuesday 8 July 2025
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 052f6698-37b9-4ac9-b227-cacfc5cd7a9f
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 63c519cc-b513-414c-937a-7be3f1156af7
• Other security certifications: Yes
• Any other security certifications: NHS DSPT

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mark.day@bcn.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.