1SPATIAL GROUP LIMITED

1Data Gateway – Geospatial Data Quality Portal

Use the power and simplicity of 1DataGateway to manage your supply chain from data collection all the way through to integration into your core database.

For organisations dealing with complex and varied supply chains, 1Data Gateway ensures data is checked at the source.

Features

• Simplified supply chain data management
• Validate and fix geospatial data
• Secure, user-friendly web portal
• Unlimited user access
• Integration with external identity providers for single sign-on
• Statistics and conformance dashboards
• Integration via API
• Submission scheduler
• Integration directly in ArcGIS Pro with 1Data Gateway Add-in
• Use rules to correct, transform, inform and integrate

Benefits

• Streamline the data supply chain
• Verify data quality at the point of entry
• User analytics through dashboards
• Customise workflows and automations to meet your needs
• Scalable with your growth
• Keeps your data supply chain secure
• Reduce effort on low-value data validation and correction tasks
• Expand your data supply chain with accuracy and confidence
• The 1Data Gateway Add-in leverages the capabilities of ArcGIS Pro
• The Add-in enables more efficient workflows in ArcGIS Pro

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@1spatial.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

149305770629104

Contact

Dan Warner
01223 420 414
sales@1spatial.com

About your service

• Service categories:

  Application Development and Deployment

  Data management

  Database management systems

  • Relational Database Management Systems
  • Low-Code Database Management Systems
  • Navigational Database Management Systems
  • Fixed Record Database Management Systems
  • Object-Oriented Database Management Systems
  • Data Lake Management Systems

  Data integration and intelligence

  • Data Ingestion and Transformation Software
  • Dynamic Data Movement Software
  • Data Quality Software
  • Data Access Infrastructure Software
  • Composite Data Framework Software
  • Master Data Intelligence Software
  • Metadata Management Software
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: 1Integrate.; The 1Data Gateway ArcGIS Pro Add-in is an extension to 1Data Gateway and ArcGIS Pro.
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: The portal is subject to occasional downtime for software upgrade purposes. These occurrences of downtime are communicated in advance so as to not interrupt users, and where possible take place outside of UK working hours.
• System requirements:
  • Javascript-enabled web browser (Edge, Safari, Firefox, Chrome)
  • 1Data Gateway and Add-in: 1Integrate 5.X
  • 1Spatial system requirements definition for 1Integrate
  • Add-in: 1DataGateway version 2.16.1+
  • Add-in: ArcGIS Pro 3.4+ (and ArcGIS Requirements)
  • Java RE 21 64bit

User support

• Email or online ticketing support: Yes
• Support response times: Response times are based upon the category of priority:; ; Priority 1 - 30 minutes Support Case Response Target and 4 Hours Support Case Resolution Target;; ; Priority 2 - 30 minutes Support Case Response Target and 8 Hours Support Case Resolution Target;; ; Priority 3 - 60 minutes Support Case Response Target and 80 Hours Support Case Resolution Target;; ; Priority 4 - 60 minutes Support Case Response Target and 80 Hours Support Case Resolution Target.; ; The 1Spatial Support Desk will be operated between the hours of 09:00 to 17:30 (UK time), Monday-Friday, excluding UK bank holidays.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: 1Spatial offers 3 support levels for software services - Standard, Advanced and Premium.; ; Standard Support Package includes the following benefits: Access to 1Spatial Support Desk Service for raising licensed software service requests with support engineers. 1Spatial Support Desk operates between the hours of 09:00 to 17:30 (UK time), Monday-Friday, excluding local public holidays. 1Spatial will provide email, Customer Support Portal or telephone assistance to customers to enable communications with 1Spatial’s software support engineers during the core hours specified above. Where a fault requires a change in Third Party licenced software, an issue will be logged with suppliers. 1Spatial will pass on suggestions for enhancements to suppliers for supported Third Party software.; ; Advanced Support Package includes the following additional benefits: Assigned Support Lead Access to dedicated Software Installation Engineer Access to consultancy, training, technical support Quarterly Service Reviews Software and Service Promotions 1Spatial Software Beta Program Membership.; ; Premium Support Package includes the following benefits: Tailored service to support 1Spatial and supported Third Party software across an organisation or enterprise solution. The benefits from the Advanced Package. Access to Technical Lead Dedicated onsite support. Specialist remote support services.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: 1Data Gateway’s main characteristic is ease of use by implementing a straightforward web interface.; ; Nevertheless, there is extensive online help documentation (including for all user workflows). This help documentation covers the use of the application for different types of users (for example data suppliers, data receivers, or system administrators); ; Additionally, we provide online training courses for users who wish to take advantage of this.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: Prior to the contract ending, users may download their data from the user-interface in JSON format (configuration and metadata) for import into another system.; ; The geospatial data uploaded to the system may be exported in the format in which it was originally uploaded, or in the format to which it was converted as part of a workflow. In both cases, this may be done from the UI.
• End-of-contract process: Prior to the contract ending, we recommend that users download any data that they wish to retain (e.g. configuration, or details on data workflows).; ; At the end of the contract, access to the system will be withdrawn, and the instance will be spun down.; ; There are no fees nor costs associated with the contract ending. Once the contract has ended, payments for the service will also cease.
• Documentation accessibility standard: WCAG 2.2 AAA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The services is wholly responsive, and all functions can be used on both desktop and mobile.
• Service interface: No
• User support accessibility: WCAG 2.2 AAA
• API: Yes
• What users can and can't do using the API: 1DataGateway has an extensive API that allows for all activity relating to submitting data.; ; In addition, management information regarding submission activity and data conformance can be access by API.; ; Users may not set up the service via the API, nor make changes to the configuration via the API. In general this is an activity undertaken fairly rarely in the majority of use cases.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: 1Data Gateway is designed from the ground up to be customisable for a customer's given use case.; ; Users may setup and customise any number of projects. Projects consist in different standards for different types of data that the user wishes to receive. The standards can relate to geospatial data quality, data completeness, file format, and other requirements relating to data quality.; ; Workflows allow these data standards to be enforced in different ways, with different workflows data that fails validation passed (e.g. return a quality report to the supplier).; ; Data passing or failing validation can also be enhanced before sending onwards to its destination. These enhancements include positional accuracy corrections, addition of reference data, spike elimination and more.; ; Finally, there are various other kinds of customisation regarding user permissions and the overall system, such as email notifications and use of identity providers.

Scaling

• Independence of resources: We deploy separate instances of the application for each customer, with computing resources ring-fenced for that application instance.; ; Within a single instance, we offer differing levels of compute, and work with prospective customers (e.g. by offering a free trial where indicative data of the anticipated size is used) to ensure that their usage does cause service degradation.

Analytics

• Service usage metrics: Yes
• Metrics types: 1DataGateway allows users to view metadata regarding data submissions. For example, submissions over time, or data regarding the levels of conformance of the data submitted. These assist entities who receive data to better manage their relationships with data suppliers.
• Reporting types:
  • API access
  • Real-time dashboards
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest: Physical access control, complying with CSA CCM v4.0
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Users may download their data from the user-interface in JSON format (configuration and metadata) for import into another system. The geospatial data uploaded to the system may be exported in the format in which it was originally uploaded, or in the format to which it was converted as part of a workflow. In both cases, this may be done from the UI.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • JSON
  • PDF
  • CAD
  • GIS
  • Database
  • Most standard geospatial data formats
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • GeoJSON
  • Esri Shapefile
  • Esri File Geodatabase
  • OGC Geopackage
  • Autodesk DWG
  • Bentley Microstation Design V8 DGN
  • MapInfo TAB
  • Geography Markup Language (GML)
  • CAD
  • Most standard geospatial data formats

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: We use multiple virtual networks to ensure that data is protected within our infrastructure.; ; More broadly we apply a number of industry-standard tools and processes to protect both data and system integrity.

Availability and resilience

• Guaranteed availability: Customers are given the option of how they wish the software to be deployed: in the cloud by 1Spatial, in the cloud by the customer, or on-premise by the customer.; ; For the first of these only (aka only where the software is deployed in the cloud by 1Spatial), we offer availability SLAs. For all three of these options (1Spatial cloud, customer cloud, on-prem) we have other SLAs relating to support, which you can find elsewhere in these application answers.; ; The SLAs for availability specify that the software will be accessible 24/7/365. The production environment will have guaranteed availability, with 99% uptime between the hours of 9 AM – 5.30 PM UK Standard Time, Monday through Friday.; ; If these guaranteed levels of availability are not met, we commit to refunding users for downtime in designated projects if the system is of critical business importance. Details are available on request.
• Approach to resilience: This information is available on request.
• Outage reporting: We provide email alerts in case of a system outage. This does not include scheduled downtime, for which there is a separate notification process.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
• Other user authentication: API Key, only available through secure login to 1Data Gateway.
• Access restrictions in management interfaces and support channels: The 1Spatial Customer Support Portal may only be accessed once the user has authenticated. Within the Customer Support Portal, users may only raise cases for and see cases for their particular organisation.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Cyber Essentials; Cyber Essentials Plus
• Information security policies and processes: As a modern, forward-looking business, 1Spatial Group Limited recognises at senior levels the need to ensure that its business operates smoothly and without interruption for the benefit of its customers, shareholders and other stakeholders.; ; In order to provide such a level of continuous operation, 1Spatial Group Limited has implemented an Information Security Management System (ISMS) in line with the International Standard for Information Security, ISO/IEC 27001. This standard defines the requirements for an ISMS based on internationally recognised best practice.; ; The operation of the ISMS has many benefits for the business, including:; ; Protection of revenue streams and company profitability; ; Ensuring the supply of goods and services to customers; ; Maintenance and enhancement of shareholder value; ; Compliance with legal and regulatory requirements; ; 1Spatial Group Limited has decided to maintain full certification to ISO/IEC 27001 in order that the effective adoption of information security best practice may be validated by an independent third party, a Registered Certification Body (RCB).; ; This policy applies to all systems, people and processes that constitute the organization’s information systems, including board members, directors, employees, suppliers and other third parties who have access to 1Spatial Group Limited systems.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: 1Spatial maintains processes to ensure that changes to our services and their associated components are recorded and then evaluated, authorized, prioritized, planned, tested, implemented, documented and reviewed in a controlled manner.; ; A change request must be assessed for impact (including information security implications) and resource requirements before being considered by the Change Advisory Board (CAB). To assist with impact assessment, the identification of related systems/components affected by the proposed change and input from other affected support groups may be required.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: 1Spatial maintains a comprehensive suite of processes and tools to detect and manage vulnerabilities.; These comprise:; IDE tools which scan for vulnerabilities and deficiencies.; Automated scanning in our code repositories, container registries, cloud services, and third-party library registries; We conduct annual penetration testing.; ; We assess the CVEs found against our usage of these components to determine severity.; ; The speed of deploying patches depends on the severity of the vulnerability found, which ranges from minutes to months.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: 1Spatial makes use of a range of industry-standard third-party monitoring tools.; ; These range from detecting malicious attempts to gain access to our services, to monitoring system health, to audit logging for triage and debugging.; ; All of these assist us to ensure that our services are as secure, resilient, and available as they can be.; ; When we identify compromises, we move swiftly per a defined incident management process to triage the severity and implement a fix for any compromise, depending on the severity.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Our incident management process is fully documented, with clear processes and procedures, available in our information management system and compliant with ISO IEC 27001:2022.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: The prospective customer is granted access to a Trial environment, with the same capabilities as the Production environment. They may create projects, receive and validate data and create data rules. However, 1Spatial does not configure rules for your specific use-case as part of the trial.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Amtivo Group Limited T/A British Assessment Bureau Ltd.
• ISO/IEC 27001 accreditation date: Sunday 24 March 2024
• What the ISO/IEC 27001 doesn’t cover: N/A Covers all of UK
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Amtivo Group Limited T/A British Assessment Bureau Ltd.
• ISO 9001 accreditation date: Thursday 22 January 2026
• What the ISO 9001 doesn’t cover: N/A Covers all of UK
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: C5bfceca-0528-4af7-90be-63654e662e68
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: B9308cfe-d6ac-4558-8cf1-f69f91eb1444
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@1spatial.com. Tell them what format you need. It will help if you say what assistive technology you use.