5Y TECHNOLOGY LIMITED

Transformation Suite

Transformation Suite is a cloud-based performance management and transformation SaaS platform that enables public sector organisations to define, track and manage strategic objectives, KPIs and initiatives in a single system. It combines structured performance data, dashboards and insight tools to support decision-making, delivery assurance and organisational transformation.

Features

• KPI and outcome framework definition
• Performance dashboards and reporting
• Initiative and milestone tracking
• Risk and opportunity management
• Process intelligence and functional cockpits
• AI and smart insights
• Role-based views and access
• Integration with upstream data sources
• Insight and narrative reporting capabilities

Benefits

• Consolidated performance view
• Clear alignment between strategy, delivery and outcomes
• Earlier identification of issues
• Better decision support
• Use of existing data sources
• Reduced manual effort for performance cycles
• Data control and governance
• Training and documentation

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@5ytechnology.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

157711550210057

Contact

James Finnegan
07886855258
hello@5ytechnology.com

About your service

• Service categories:

  Application Development and Deployment

  Analytics and business intelligence

  • Business Intelligence
  • Advanced and predictive analytics
  • Location and geospatial data management and analytics
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: 5Y Connect is a mobile first add; on to the 5Y Transformation; Suite that delivers role based,; personalised insights and; lightweight action capabilities; for users on the move. It; preserves the Suite's data; model, governance and audit; trails while optimising content,; navigation and interactions for; mobile contexts.
• Cloud deployment model: Public cloud
• Service constraints: The Transformation Suite is delivered as a web‑based SaaS application, and no hosting platform costs apply in the standard SaaS model.; If the customer elects to connect an existing data warehouse/platform to the transformation suite, they are responsible for the cost incurred. ; Definition of KPIs, objectives, scorecards, governance rules and data quality management remains customer‑owned.; Custom integrations or bespoke workflows beyond standard APIs require separate scoping.; 5Y Connect (mobile application) is an optional add‑on, not included in the core subscription.
• System requirements:
  • Modern web browser
  • Internet connectivity
  • User account and role assignment within the platform

User support

• Email or online ticketing support: Yes
• Support response times: Standard support: 09:00–17:30 UK time, Monday–Friday (excluding UK public holidays). ; ; Out-of-hours escalation available for P1 incidents by arrangement or contract specification.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: We complete accessibility checks on our web chat to ensure it meets WCAG 2.2 AA requirements. Testing includes verifying keyboard navigation, colour contrast, screen reader compatibility, form input labelling, and error message accessibility. We also gather user feedback after chat interactions to identify and address any accessibility barriers.
• Onsite support: Yes, at extra cost
• Support levels: P1 – Critical ; ; Definition: Complete service outage or critical business impact. ; ; Initial response: within 1 hour. ; ; Restoration / workaround: within 4 hours. ; ; Full resolution: within 1 business day. ; ; P2 – High ; ; Definition: Major functionality loss with significant user impact, partial operation possible. ; ; Initial response: within 4 hours. ; ; Workaround: within 1 business day. ; ; Full resolution: typically within 2 business days. ; ; P3 – Medium ; ; Definition: Minor issue, moderate impact, or usage question. ; ; Response: within 1 business day. ; ; Resolution: within 5 business days or next scheduled release. ; ; P4 – Low ; ; Definition: Cosmetic issue, documentation request or enhancement suggestion. ; ; Response: within 2 business days. ; ; Resolution: planned into future update cycle.
• Support available to third parties: Yes
• AI chatbot: No

Onboarding and offboarding

• Getting started: Every customer is supported by a dedicated onboarding manager/project manager who oversees environment provisioning, data source integration, KPI validation, dashboard setup and user access configuration. The onboarding process ensures customers have a fully configured environment aligned to their performance framework.; We provide both online and onsite training, depending on customer needs. Training includes structured course content, recorded videos, hands‑on walkthroughs and a train‑the‑trainer approach to build in‑house expertise. After go‑live, we run drop‑in Q&A sessions to help users embed the platform into their regular performance cycles.; All customers receive user documentation covering system navigation, configuration, data management and best‑practice usage, as well as access to an online knowledge base containing how‑to guides, videos and troubleshooting articles. The onboarding manager remains the customer’s primary contact throughout early adoption, ensuring a smooth transition and effective knowledge transfer.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • ODF
  • PDF
• End-of-contract data extraction: All data remains in your environment. You retain full access to all datasets, configurations, and outputs after service termination. No data extraction from 5Y is required.
• End-of-contract process: At the end of the contract, buyers can extract their data from the service. A defined retention period is provided to support data extraction, after which data is securely deleted in accordance with 5Y’s data sanitisation procedures. Standard timelines are 30 days but can be extended upon request.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The Transformation Suite is fully accessible via desktop browsers, providing the complete interface for strategy, KPI management, initiatives, risks, scenarios, configuration and administration. ; On mobile browsers, the service remains mobile‑friendly for viewing KPIs, RAG statuses, commentary and performing light updates, though advanced configuration and multi‑panel workflows are optimised for desktop use.For organisations requiring a dedicated mobile application, 5Y Connect is available as an optional, mobile‑first add‑on. 5Y Connect provides iOS/Android (or PWA) app access with mobile‑optimised dashboards, actions, notifications, offline support and mobile AI summaries.
• Service interface: No
• User support accessibility: WCAG 2.2 AA
• API: Yes
• What users can and can't do using the API: The Transformation Suite provides a secure REST API that allows authorised users to automate updates to KPIs, metrics, initiatives, risks and performance data. During onboarding, admin users receive API credentials and documentation containing endpoint definitions, authentication steps, payload structures and examples. Users set up the service by generating API keys or OAuth tokens through the admin console and connecting to the HTTPS endpoints.; Using the API, users can insert new data, update existing values, delete records and retrieve metadata such as KPI catalogues or organisational hierarchies to support consistent data mapping. Changes can be made programmatically through versioned endpoints, ensuring safe iteration and backwards compatibility.; Users cannot modify system-level configuration, dashboard layouts, scoring models, authentication settings or underlying schemas via the API. Role‑based access control restricts write operations to authorised users only, and row‑level security ensures customers can only access their own data. User account creation, permission changes and dashboard configuration must be completed through the in‑platform administration interface.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • ODF
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: The Transformation Suite is highly configurable, allowing organisations to tailor KPI structures, balanced scorecards, dashboards, initiative frameworks, risk registers and reporting cycles to reflect their needs. Users can adjust targets, scoring methods, RAG thresholds, chart styles, filters, trend indicators and objective groupings.; Customisation is performed through the platform’s configuration workspace, using guided setup screens and no‑code controls. Administrators can modify KPI definitions, add custom fields, design dashboard layouts and manage visibility using role‑based permissions. Templates can be cloned or adapted to accelerate onboarding, and configuration can evolve at any time without specialist development.; Customisation can be completed by customer administrators or designated power users, and can also be supported by 5Y during onboarding through configuration workshops, validation sessions and train‑the‑trainer activities to build internal capability.

Scaling

• Independence of resources: The Transformation Suite guarantees independence of resources through isolated, per‑customer environments with no data co‑mingling. Each customer receives dedicated application and database resources, preventing performance impact from other tenants. Compute tiers and storage allocations are applied per customer, ensuring predictable capacity regardless of external demand. Ingestion, calculation and background jobs are rate‑limited and scheduled within the customer’s own environment, eliminating noisy‑neighbour interference. Monitoring and alerting run at the tenant level, and SLAs are measured per deployment, ensuring performance commitments reflect each customer’s environment. This architecture ensures other users’ activity cannot degrade service quality.

Analytics

• Service usage metrics: Yes
• Metrics types: Transformation Suite provides metrics and reporting relating to:; ; Pipeline execution status; ; Data processing performance
• Reporting types:
  • API access
  • Real-time dashboards
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest: Other
• Other data at rest protection approach: We protect data at rest using strong encryption, access controls, and secure cloud-managed storage services. All customer data stored within our systems is encrypted at rest using industry-standard algorithms (AES-256 or equivalent), managed by the cloud provider’s hardened key management infrastructure. Encryption keys are securely generated, stored, and rotated using managed Key Management Services to ensure proper separation of duties and prevent unauthorised access.
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure

Data importing and exporting

• Data export approach: Users can export data directly from dashboards, reports and registers using the platform’s self‑service export tools. Supported formats include CSV, Excel, PDF and JSON. Authorised users can also extract data programmatically through the API. All exports follow role‑based access control and row‑level security, ensuring users can only export data appropriate to their permissions. Export actions are logged for audit purposes
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats: Parquet
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats:
  • Relational Tables
  • JSON
  • XML
  • Blob
  • API

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: The Transformation Suite is supported by ITIL‑aligned service levels with defined response and resolution targets for all incident priorities. Availability is maintained through proactive maintenance, scheduled updates and continuous monitoring. If SLA targets are not met, service credits are applied in line with G‑Cloud guidelines, typically capped (e.g., up to 10–20% of the monthly service fee) and credited to future billing periods. Persistent breaches allow termination for cause. Exact credit values are confirmed in the call‑off contract.
• Approach to resilience: Available on request
• Outage reporting: The service provides real‑time visibility of availability through a customer‑accessible service status dashboard, which displays current uptime, incident updates and historical service performance. Automated monitoring runs continuously and alerts our Operations Team to any issues.; Customers receive email notifications and in‑app alerts for service disruption, planned maintenance or major incidents. Updates include the nature of the issue, expected timelines and resolution progress. Customers may also contact our support desk to report suspected outages, where tickets are triaged and escalated based on severity.; We maintain clear communication throughout any incident, ensuring customers remain fully informed until full service is restored.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces and support channels is tightly controlled using strong authentication, least-privilege permissions, and network-level protections. Administrative access is restricted to authorised staff accounts and secured through Azure AD with enforced Multi-Factor Authentication (MFA). Privileged roles are assigned only to users who require them, and all access is logged and monitored.
• Access restriction testing frequency: At least every 6 months
• Management access authentication: Multi-Factor Authentication (MFA)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: Between 1 month and 6 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: Between 1 month and 6 months
• How long system logs are stored for: Between 1 month and 6 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: CSA CSM version 4.0
• Information security policies and processes: We maintain a comprehensive suite of information security policies aligned to ISO 27001 principles, covering access control, encryption, incident response, data classification, change management, business continuity and acceptable use. These policies define how we protect data, manage risks and operate the service securely.; Policies are owned and approved by our Chief Technology Officer and are reviewed whenever updates are required, such as when regulatory requirements, architecture, or risks change. Updated policies are reviewed and ratified by the Board and Information Security Committee to ensure strong governance and oversight.; Compliance is enforced through mandatory staff security training, regular internal checks and technical safeguards, including role‑based access control, row‑level security, encryption in transit and at rest, secure secret management, continuous monitoring and detailed audit logging. These controls ensure policies are consistently followed across all environments.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: We use Azure DevOps to manage configuration items and changes. All service components are version‑controlled in Azure Repos and linked to work items, providing full lifecycle traceability. Changes follow a controlled Pull Request process with mandatory reviews, automated testing, and security scanning to assess potential security impact. Approved changes are deployed through gated Azure DevOps pipelines, ensuring auditable, staged promotion across environments with rollback options.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: We manage vulnerabilities through continuous monitoring, automated scanning, and regular review of supplier and cloud security advisories. Potential threats are assessed for severity and impact using recognised vulnerability feeds (such as CVE/NVD), cloud provider alerts, and industry threat intelligence sources.; Critical or high-risk vulnerabilities are patched immediately through our emergency update process. All other patches follow our standard release cycle, with testing in non-production environments before deployment. Changes are tracked, documented, and reviewed to ensure security and stability.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: The Transformation Suite uses a cloud‑native protective‑monitoring model operating entirely within the buyer’s own environment. Potential compromises are identified through continuous monitoring of authentication activity, configuration changes, pipeline behaviour and security alerts, supported by automated detection rules that highlight anomalies. When a potential compromise is detected, audit logs and operational data are reviewed immediately and the issue is escalated through a defined incident‑management process. Response actions include containment, investigation support and coordinated communication with the buyer’s security team. Critical incidents receive an initial response within 1 hour, with all follow‑up actions tracked to resolution under agreed SLAs.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: We follow an ITIL‑aligned incident management process with pre‑defined procedures for common events. Incidents are logged and managed in Microsoft Dynamics, where they are categorised, prioritised, and assigned to the appropriate support team. Users report incidents directly to our support team via standard communication channels. We provide incident reports on request, including impact, root cause, actions taken, and preventative recommendations. Major incidents follow an enhanced workflow with structured communication and escalation.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 10%
• Between £1,000,001 and £2,500,000: 12.5%
• Between £2,500,001 and £5,000,000: 15%
• Over £5,000,001: 20%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 8364F861-6E93-4DC0-9954-1B337B66A7DD
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@5ytechnology.com. Tell them what format you need. It will help if you say what assistive technology you use.