ARQIT LIMITED

Encryption Intelligence

Encryption Intelligence allows you to address the quantum computer threat to data security. It provides complete visibility into cryptographic inventory and encryption risk. It scans your network for cryptographic vulnerabilities, provides clear actionable reports and guidance, and allows you to implement a complete and cost-effective PQC Migration programme.

Features

• Discovery of all encryption in use across the organisation
• Accurate and comprehensive cryptographic inventory, keys, ciphers, certificates, KEMS, HSM
• Continuously-updated classic and post-quantum encryption inventory
• Organisation-specific encryption policies with alerts and notifications
• Reports and Dashboards detailing the organisation's encryption landscape
• Actionable insights with UK government-specific NCSC guidance to ensure compliance
• Integration to your security infrastructure - SIEM, SOC, CMDB, Identity
• Quantified policy-based risk scoring for every network communication
• Complete view of encryption across devices, applications, networks and Cloud
• Supports: ACDI, CBOM, TLS, SSL, IPsec, SSH, PQC, NIST, HNDL

Benefits

• NCSC-accredited Post-Quantum Cryptography Migration discovery capability and tool
• Proactively manage your organisation's encryption risk profile
• Scope, plan and budget for mandatory PQC migration
• Comply with UK government requirements and NCSC best practices
• Educate your technical, procurement and business teams about quantum risk
• Prioritise PQC migration, minimise cost and reduce effort to comply
• Self-service cryptographic inventory reporting of encryption
• Build skills with contextual cryptographic guidance and actionable advice
• Validate supply chain supplier claims and compliance
• Produce a prioritised migration plan for post-quantum cryptography encryption

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tomos.morgan@arqit.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

173144792045057

Contact

Tomos Morgan
07389836637
tomos.morgan@arqit.uk

About the service

• Service categories:

  Systems Infrastructure Software

  Security

  • Cloud native application protection platform
  • Endpoint security
  • Security analytics
  • Governance, risk and compliance

  Network security

  • Trusted network access and protection
  • Active application security

  Data security

  • Information protection
  • Digital trust
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: None
• System requirements: Requires deployment of (included) data collection probes gathering encryption information

User support

• Email or online ticketing support: Yes
• Support response times: Basic support is offered UK time 08:30 – 17:30 weekdays only and excluding bank holidays. Target initial response time is 60 minutes for P1, 90 minutes for P2, and 180 minutes for P3 and P4.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Registered Arqit customers have access to our online support knowledgebase and incident handling website (Zendesk). ; Incidents can be raised 24x7 via the website and will be responded to during Business Hours (Mon-Fri 08:30-17:30 UK time, excluding Public Holidays). ; Incidents will be prioritised, with target response and resolution times dependent upon impact and priority. There is no additional cost for this support. ; Additional support options including 24x7, and on-site assistance are available at additional cost, based on the provided SFIA rate card.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: At Arqit we want our customers to get the most out of using our service from the outset, and as such we provide a comprehensive set of planning and onboarding services. Prior to deployment our customer success team will engage with the buyer technical team to gain an understanding of the buyer's infrastructure, and with our deployment guide, help to size and scope the deployment. We provide a simple self-deployment process for the buyer technical team to get up and running quickly, and we have a suite of documentation to enable customers to deploy and start using the product effectively. If required we can provide remote support to assist with self-install, on-site installation and deployment services at extra cost, from SFIA rate card. Arqit also offers a G-Cloud Lot 3 service called PQC Migration Advisory which includes a complete deployment of Encryption Intelligence, data collection for an agreed period, and production of a detailed report and recommendations. This is an excellent on-ramp for the Encryption Intelligence product.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: All data can be extracted from the system via export to csv files. Note that the data held in Encryption Intelligence is of an historical and trend nature, not live production data which would continue to be used after the contract ends, so extraction of data is likely to be needed only for historical archiving purposes.
• End-of-contract process: At end of contract all Buyer access to the Arqit cloud platform will be ceased, and all collection of data from the Buyer infrastructure will end. After end of contract all customer data is securely deleted from Arqit platforms and any cloud tenancies will be removed. Customers are required to delete data collection probes from their infrastructure, which will delete all data contained or cached within the probes.; There is no charge for regular end of contract processing but certain additional activities such as assistance with data transformation for long-term archive may be available as services at rates described in the supplied SFIA rate card.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: The Encryption Intelligence documentation interface is web-based and so leverages the accessibility capabilities of major web browsers, including zoom magnification, high-contrast modes, ability to change fonts, text-to-speech, keyboard navigation, etc.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: The Encryption Intelligence service interface allows the Buyer to self-serve for key tasks such as adding or removing users, and to access the reports and dashboards detailing encryption usage and risk across the organisation.
• Accessibility standards: None or don’t know
• Description of accessibility: The Encryption Intelligence user interface is web-based and so leverages the accessibility capabilities of major web browsers, including zoom magnification, high-contrast modes, ability to change fonts, text-to-speech, keyboard navigation, etc.
• Accessibility testing: None
• API: Yes
• What users can and can't do using the API: The REST API provided is primarily for integration with other systems to retrieve additional data about devices and applications (such as identity, location, etc.) and to provide notifications and alerts to other systems (such as SIEM).
• API documentation: No
• API sandbox or test environment: Yes
• Customisation available: No

Scaling

• Independence of resources: Arqit's Encryption Intelligence engine is delivered as SaaS software hosted in Microsoft Azure public cloud, and as such is highly elastically scalable. The resources available for scaling are essentially unlimited given the hyperscale nature of Microsoft's Azure cloud, so the number and activities of other Encryption Intelligence users will have no impact on Buyer use of the service.

Analytics

• Service usage metrics: No

Supplier type

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: All data can be extracted from the system via export to csv files, initiated from the GUI. No interaction with Arqit support people is required to extract data.
• Data export formats: CSV
• Data import formats: Other
• Other data import formats: PCAP

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Arqit does not offer specific availability guarantees for the Encryption Intelligence product, although the application is cloud-hosted in Microsoft's Azure datacentres which are engineered for very high availability. The Encrypion Intelligence product will be generally available for use on a 24x7 basis, and any planned outages will be notified in advance. In the event of failure of the cloud application, up to and including loss of a complete Microsoft Azure availability zone, service will be manually restored with a target maximum restoration time of 2 working days.
• Approach to resilience: The Encryption Intelligence cloud platform is made highly available by leveraging Microsoft Azure PaaS capabilities. Microsoft Azure datacentres are engineered to very high levels of availability (details available from Microsoft on request). The Encryption Intelligence application and data is backed up across Microsoft Azure UK datacentres and in the unlikely event of complete loss of the primary Microsoft Azure datacentre, the system can be manually restored to an alternate UK zone from geo-redundant backups. Further specific details of the resilience architecture is available on request.; The Encryption Intelligence solution also includes a deployment of data collection probes within Buyer infrastructure (software probes resident in Buyer virtualised infrastructure or on Buyer physical hardware). The deployment can be made resilient in line with the buyer's existing network architecture, by deploying additional probes at additional cost. The data collection design will be agreed with the buyer during the onboarding process to ensure that the level of resilience meets buyer requirements.
• Outage reporting: Planned and unplanned outages are notified via alert to customer email distribution list and via announcement on the Arqit website.

Identity and authentication

• User authentication needed: Yes
• User authentication: Identity federation with existing provider (for example Google Apps)
• Access restrictions in management interfaces and support channels: User Role-Based Access Control ensures that only administrative users can access certain functions within the application. ; Support channels (raising and managing tickets) is restricted to named and authenticated users of the Buyer organisation and named and need-to-know individuals within Arqit. Access to software repositories and product documentation is controlled using access tokens provided to authorised Buyer representatives.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)

Audit information for users

• Access to user activity audit information: No audit information available
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: Less than 1 month
• How long system logs are stored for: Less than 1 month

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CSM version 4.0
  • ISO/IEC 27001
  • Other
• Other security governance standards: Cyber Essentials and Cyber Essentials +
• Information security policies and processes: Information security is the responsibility of the Chief Security Officer. Detailed policies and procedures are contained within the Arqit Information Management Security System (ISMS) which has been audited and certified to ISO 27001:2022 and Cyber Essentials +; Compliance to policies is ensured through staff training, job procedures, and internal as well as external audits not less than annually.
• Software Security Code of Practice: No

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Complies with ISO 27001:2022.; All assets (Arqit software, third-party software, cloud infrastructure) subject to rigorous change control procedures. All changes tracked via tickets in project or service management systems, with independent review and authorisation required before implementation. Regular change control board meetings are held with cross-functional representation including senior leadership to discuss and review changes. Changes to Arqit software are tracked and controlled in a source control system with mandatory independent review and test requirements. Software and configuration changes to production environments must be staged and thoroughly tested before being applied to production environments, and appropriate ticket-based authorisations are required.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Arqit's vulnerability management process complies with ISO 27001:2022. ; Our vulnerability management combines automated scanning, prioritised patching, and proactive threat response. Microsoft Defender continuously scans endpoints and servers, while critical and high-risk patches are applied immediately after testing; medium and low-risk updates follow monthly cycles. We use CI/CD tools to automatically triage and update software dependencies, reducing exposure from outdated components. Threat intelligence from multiple sources is investigated promptly, ensuring timely action. This integrated approach keeps systems secure and resilient against evolving risks.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Our protective monitoring and response provides 24/7 coverage across identities, endpoints, and networks. All activity is integrated into a SIEM that alerts our internal security team to potential compromises in real time. We follow an ISO 27035 compliant incident response process, tested regularly, to ensure rapid containment and remediation. Alerts are prioritised and handled promptly, with critical incidents escalated without delay. This approach enables swift detection, decisive response, and continuous improvement to minimise risk and maintain operational resilience.
• Incident management type: Supplier-defined controls
• Incident management approach: Arqit's Incident Management Process is documented as part of the ISMS, and is based on ISO/IEC 27035:2023. ; Security incidents can be reported to a dedicated email address or direct to the Security Team. All reported incidents are logged and assigned a severity classification to guide appropriate response. Responses are coordinated using service management systems, with tickets raised to track investigation, containment, remediation, communication, and closure activities, ensuring accountability and traceability. ; ; The Security Incident Management Procedure describes the activities carried out by the appropriate functions within the business, coordinated by the assigned Incident Lead within the Security Team.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 10%
• Between £1,000,001 and £2,500,000: 20%
• Between £2,500,001 and £5,000,000: 25%
• Over £5,000,001: 30%

Standards and certifications

• ISO/IEC 27001 certification: Yes
• ISO/IEC 27001 accredited by: NQA Certification Ltd
• ISO/IEC 27001 accreditation date: Thursday 11 January 2024
• What the ISO/IEC 27001 doesn’t cover: Operations outside the UK are not covered.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: 572eb417-6877-4000-84a9-2337b4cd5a63
• Cyber essentials plus: Yes
• Cyber Essentials Plus Certificate Number: 67ae2f92-a403-4383-b843-091753d4d204
• Other security certifications: No

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
  • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
  • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
  • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
• Mission: Make Britain a clean energy superpower:

  To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

  Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Working conditions which promote an inclusive working environment and promote retention and progression
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

  Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
  • Understanding of issues relating to entering the contract workforce
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
  • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tomos.morgan@arqit.uk. Tell them what format you need. It will help if you say what assistive technology you use.