DATABASE FOR BUSINESS LTD

Digital Public Safety Agentic AI Service

The "Digital Public Safety Agentic AI Service" is based upon Purple Transform's SiYtE platform which unifies CCTV, IoT sensors and existing systems into a single real-time operational view without replacing current assets. Using data ingestion, analytics, false-alert reduction and agentic AI, SIYTE automates routine tasks, speeds response and improves decisions.

Features

• Real-time reporting
• Chat agent
• Desktop and mobile access
• Dashboard visualisation
• Workflow and alerting
• Smart CCTV and IoT
• Large Language Models
• Data aggregation
• Vision Language Models
• Legacy equipment support

Benefits

• Whole system view
• Reporting
• Real-time alerting
• Data fusion
• Breaking down silos
• Accurate object detection

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@dbfb.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

187873098372451

Contact

dbfb Tenders
01604 673320
tenders@dbfb.co.uk

About the service

• Service categories:
  • Application Development and Deployment
    • Application platforms
      • Deployment centric application platforms
        • Cloud Deployment-Centric Application Platforms
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Primarily is standalone as a platform. However SIYTE can integrate: Smart cameras and IoT Platforms. Integration into other systems through APIs / MQTT.
• Cloud deployment model: Private cloud
• Service constraints: Requires running smart devices (additional licences may be required) Purple's Machine Vision works on NVIDIA Jetson devices.
• System requirements:
  • Camera licences
  • Sensor Licenses
  • NVIDIA Jetson Edge Compute (if required)

User support

• Email or online ticketing support: Yes
• Support response times: Our engineer staffed service desk's standard operating times are 8am till 6pm weekdays excluding bank holidays. Out of hours and 24 x 7 services are available.; ; Helpdesk calls are answered within 10 seconds during standard service desk hours.; ; Email enquiries are responded to in person within 30 minutes during standard service desk hours.; ; Web chat enquiries are responded to in person within 2 minutes during standard service desk hours.; ; Incident response and target fix times are P1: 30 minutes / 5 hours, P2: 1 hour / 10 hours, P3: 8 hours / 24 hours, P4: 24 hours / 48 hours.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• AI chatbot: No
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: Please see web accessibility conformance and testing reports for our service desk which uses Microsoft Dynamics 365: https://www.microsoft.com/en-us/accessibility/conformance-reports
• Onsite support: Yes
• Support levels: On site engineering is provided as standard between 8am and 6pm weekdays excluding bank holidays. 24 x 7 services can be purchased at an additional rate.; Our standard response times are:; P1 Incident (total loss of services) - 30 minute response and 5 hour target fix.; P2 Incident (loss of some services or a single site) - 1 hour response 10 hour target fix.; P3 Incident (loss of some services or a single user) - 8 hour response 24 hour target fix.; P4 Incident (non urgent changes) - 24 hour response 48 hour target fix.; ; An assigned technical account manager is provided as standard with all services. An assigned service manager is included as standard with all services. Monthly service reporting and services reviews are included as standard with all services.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Our approach to service onboarding consists of five stages: Consult, Design, Build, Operate, and Maintain. Each stage of this approach is meticulously planned and executed, ensuring users are engaged and supported whilst our services are designed, deployed and supported.; ; In the 'Consult' stage, we utilise user workshops, audits, surveys and version-controlled templates to ensure services are commissioned using a consistent set of documents and workflows and users are fully engaged.; ; During the 'Design' phase, all project documentation is systematically organised, ensuring information captured is reflecting in high level and low level designs, and shared with project stakeholders.; ; Our Quality Gate process is rigorously followed, especially during the 'Build' and 'Operate' stages. Milestones and quality checks are tracked to ensure alignment with user expectations.; ; Our transition into live service includes the following :; ; Early Life Support plan, detailing implementation timelines, support arrangements, remote or onsite training provision, user guides and documentation.; ; Communication plan, maintained and executed throughout the transition to live service, including information and process for updating users in the event of any issues.; ; Service Delivery plan, detailing scope of services, RACI matrices, escalation patterns, details of operating procedures, service design packages, ITSM/ITIL process workflows.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• Documentation accessibility standard: WCAG 2.2 AA
• End-of-contract data extraction: When a contract ends, users can extract their data from SIYTE in a clear, controlled, and secure manner. Data export options: Users can export their data using standard, open formats to ensure portability and reuse. This includes: Structured data exports (e.g. CSV) for events, alerts, audit logs, and metadata Reports and dashboards exported in common formats such as PDF or CSV Access and support: During the contract term and for an agreed exit period, users retain access to the platform to perform self-service exports. Where required, we can also provide assisted data extraction as a support service to ensure completeness and continuity. Security and assurance: All data exports are carried out using secure, authenticated, roles based access controll (RBAC) and in line with agreed data governance and security requirements. Data deletion: Once data extraction is confirmed, all customer data is securely deleted from SIYTE systems in accordance with contractual terms and data protection obligations, with confirmation provided on request.
• End-of-contract process: At the end of the contract, user access to SIYTE ceases in line with the agreed contract end date. Purple Transform supports an orderly exit by securely extracting customer data on the customer’s behalf during an agreed exit period. Data is provided in standard export formats, and final reports can be generated as required. Once data extraction is complete, all customer data is securely deleted from SIYTE systems in accordance with contractual terms and data protection obligations, with confirmation available on request. What’s included in the contract price: The contract price includes access to the SIYTE cloud software for the agreed term, core platform functionality, standard security controls, routine platform updates, access to online user documentation, and standard business-hours support. It also includes secure data export at contract end, delivered by Purple Transform. Additional costs: Additional costs may apply for optional services such as onsite training, bespoke configuration, integrations with third-party systems, advanced analytics use cases, extended support hours, or enhanced exit support beyond the standard data export. Any additional services are agreed in advance and priced transparently.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: Yes
• Compatible operating systems: IOS
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The desktop service provides the full SIYTE experience, including advanced configuration, analytics, system administration and detailed visualisation across large screens. The mobile service is optimised for on-the-go real-time alerts. While core functionality and data are shared across both, complex setup and deep analysis are primarily performed on desktop, with mobile enabling rapid awareness, response and collaboration in the field.
• Service interface: Yes
• Description of service interface: SIYTE provides a secure, web-based service interface accessible via modern browsers and mobile devices. The interface presents a unified operational view combining video analytics, sensor data, alerts, maps and dashboards. Users can configure rules, manage incidents, review analytics and control integrations through intuitive, role-based views designed for operational and technical users.
• Accessibility standards: None or don’t know
• Description of accessibility: The interface has been tested against accessibility best practices, including keyboard-only navigation, screen reader compatibility and sufficient colour contrast. Testing has been conducted internally and with customer feedback to validate usability for users requiring assistive technologies. Accessibility improvements are reviewed continuously as part of our product development and release process.
• Accessibility testing: SIYTE has undergone accessibility-focused interface testing aligned with WCAG 2.2 AA requirements. This includes testing with screen readers, keyboard-only navigation and alternative input methods to ensure core workflows, such as alert review, incident management and navigation are usable without a mouse. Colour contrast, focus indicators, text scaling and responsive layouts have been validated to support users with visual impairments. Testing has been carried out through a combination of internal accessibility reviews, use of assistive technology tools, and structured feedback from customer users who rely on accessibility features. Findings are logged within our product backlog and prioritised alongside functional enhancements. Accessibility is reviewed as part of ongoing UI/UX updates to ensure improvements are maintained as the platform evolves.
• User support accessibility: WCAG 2.2 AA
• API: Yes
• What users can and can't do using the API: Purple Transform’s SIYTE platform does not currently offer a public API for direct external access. Instead, we provide fully managed professional integration services to securely connect the platform with any third-party system (via API, MQTT, Kafka etc.), ensuring tailored, compliant, and reliable connectivity. Where required, we can expose dedicated, tenant-specific API endpoints as part of a custom implementation, with industry-standard security controls and rate limits agreed in advance to maintain performance and stability. This approach prioritises security and quality over self-service access, while remaining flexible to meet your specific integration needs.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • Other
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Users can customise SIYTE to match their operational, security and asset-monitoring needs. What can be customised: Dashboards, alerts and rules, analytics thresholds, workflows, user roles and permissions, integrations with third-party systems, asset definitions, notification channels, and reporting outputs. How users can customise: Customisation is carried out through the web-based user interface. Users can configure dashboards, set rules and alerts, adjust thresholds, enable integrations and tailor workflows without replacing existing systems. Who can customise: Customisation is controlled through role-based access. Administrators and authorised technical users can configure system settings and integrations, while operational users can personalise dashboards and views within their permitted scope.

Scaling

• Independence of resources: SIYTE is delivered using a multi-tenant, cloud-native architecture designed to ensure independence of customer resources. Each customer environment is logically isolated, with dedicated data segregation and role-based access controls. Platform capacity is actively monitored and automatically scaled to manage fluctuations in demand, ensuring consistent performance for all users. Usage limits and resource controls are applied to prevent any single customer from impacting others. In addition, core services are load-balanced and supported by resilient infrastructure, providing predictable performance and availability regardless of demand from other users.

Analytics

• Service usage metrics: Yes
• Metrics types: SIYTE provides a range of service metrics to support operational monitoring and service assurance. Key metrics include platform availability, system uptime, response times, alert volumes, data ingestion rates, and error rates. Customers can also view usage metrics such as number of active users, connected data sources, and event processing volumes. Operational metrics are available through dashboards and reports, enabling customers to monitor performance trends and service health. Where required, metrics can be exported or shared via API to support internal reporting, audits, and service reviews.
• Reporting types:
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Supplier type

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Purple Transform

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Users export their data from SIYTE through a secure, managed data export process. At contract end, Purple Transform provides data exports on the customer’s behalf in standard, open formats such as CSV or JSON for structured data, and PDF or CSV for reports and dashboards. Exports are delivered securely using encrypted transfer methods and authenticated access. This approach ensures customers retain full ownership of their data, supports portability to other systems, and aligns with public sector data governance and security requirements.
• Data export formats:
  • CSV
  • Other
• Other data export formats: PDF
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Guaranteed availability: We provide a 99.5% monthly service availability SLA for the core SIYTE platform, measured on a calendar-month basis and excluding agreed maintenance windows. Availability is defined as the ability for authorised users to access the SIYTE platform and core functionality. The service is built on resilient, cloud-hosted infrastructure with redundancy, monitoring, and proactive incident management to minimise disruption. Service levels and support: Availability is supported by defined incident response targets, with prioritisation based on service impact. Planned maintenance is scheduled outside of peak operational hours wherever possible and communicated in advance. Service credits / refunds: If availability falls below the guaranteed level, customers are eligible for service credits, calculated as a proportion of the monthly service charge for the affected service period. Credits are applied to future invoices and reflect the level and duration of the outage. Exclusions: The SLA excludes downtime caused by customer-managed infrastructure, third-party networks, force majeure events, or customer-requested changes.
• Approach to resilience: SIYTE is designed with resilience built in at every layer, aligned to the government’s cloud security principle on Asset protection and resilience. Service architecture SIYTE uses a cloud-native, fault-tolerant architecture with redundancy across compute, storage, and networking components. Services are stateless where possible, enabling automatic recovery and restart without user impact. Continuous monitoring and alerting allow issues to be detected and addressed proactively. Datacentre resilience The platform is hosted in highly resilient UK cloud datacentres operated by Amazon Web Services. Data and services are deployed across multiple availability zones, ensuring that the failure of a single component, server, or datacentre does not result in service loss. Data is backed up regularly and can be restored in line with agreed recovery objectives. Operational resilience We apply defined incident management, backup, and disaster recovery processes. Recovery procedures are tested periodically to ensure effectiveness. Planned maintenance is controlled, communicated in advance, and designed to minimise disruption. Edge and connectivity considerations Where SIYTE integrates with edge devices or customer infrastructure, local buffering and retry mechanisms are used to tolerate temporary network or upstream service interruptions.
• Outage reporting: SIYTE reports outages and service issues through a combination of automated monitoring, alerting, and customer communications. Monitoring and detection The SIYTE platform is continuously monitored using infrastructure and application-level health checks. Service availability, performance metrics, and error conditions are tracked in real time. Outage reporting and alerts When an outage or service degradation is detected, alerts are automatically generated via monitoring dashboards. SIYTE integrates with Grafana Labs, enabling real-time alerts to be sent to Purple Transform’s operations team. Alerts are triggered based on predefined thresholds and incident severity. Customer communication Purple Transform notifies affected customers via email when a confirmed outage or significant degradation occurs. Notifications include a description of the issue, affected services, and an initial assessment of impact. Follow-up updates are provided as the incident progresses, with a final confirmation once service is restored. API-based visibility Where required, outage and service-status information can be exposed via API or MQTT, allowing customers to integrate service health data into their own monitoring or operational systems. This approach ensures timely detection, transparent communication, and clear visibility of service status for customers.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to SIYTE management interfaces and support channels is strictly controlled using role-based security controls. Management interfaces require authenticated user accounts with permissions assigned by role, ensuring users can only view or manage authorised functions and data. Strong password policies and multi-factor authentication are supported, with session controls and audit logs to monitor administrative activity. Support channels are restricted to named, authorised customer contacts. Requests are handled through secure ticketing systems, with identity verification before any account-level changes are made. Purple Transform staff access is limited to trained personnel with all access logged and reviewed regularly.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: No
• Software Security Code of Practice: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Dbfb Communications holds ISO9001 and Cyber Essentials Plus Certification in addition to an IT Security Policy and Information Security Management System (ISMS) that is aligned to ISO27001. Purple Transform follows defined information security policies and processes aligned with ISO/IEC 27001 and Cyber Essentials. Our information security framework is based on an Information Security Management System (ISMS), covering data protection, access control, incident management, risk management, and business continuity. Policies are documented, reviewed regularly, and updated in line with evolving threats and regulatory requirements. Reporting structure Information security is overseen by senior management, with clear accountability for security governance and risk management. Security incidents and risks are reported through defined internal escalation routes, with management visibility and oversight. Policy enforcement and assurance All staff are required to comply with information security policies as part of their employment conditions. Mandatory security and data protection training is provided, and compliance is reinforced through access controls, audit logging, and regular internal reviews. Cyber Essentials controls are implemented across the organisation, including secure configuration, access control, malware protection, patch management, and network security. Together, this ensures a consistent, auditable, and proportionate approach to information security aligned with UK public sector best practice.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Purple Transform operates formal configuration and change management processes aligned with the government’s Operational Security principle. All SIYTE components are tracked through their lifecycle using version control, asset registers, and configuration management records, covering code, infrastructure, and third-party dependencies. Changes are managed through a controlled process including documented change requests, impact assessment, testing, and approval prior to deployment. Each change is assessed for potential security impact, including effects on data protection, access controls, and system integrity. Only authorised staff can implement changes, with role-based access, audit logging, and post-deployment review in place to ensure traceability and accountability.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Purple Transform operates a defined vulnerability management process aligned with the government’s Operational Security principle. Potential threats to SIYTE are assessed using vulnerability scanning, code review, and risk-based impact analysis, considering likelihood, severity, and potential impact on data and service availability. Information about threats is sourced from a combination of vendor security advisories, cloud provider notifications, threat intelligence feeds, and industry best practice sources. Patches and mitigations are prioritised by risk. Critical vulnerabilities are addressed as a priority and deployed as soon as practicable following testing, with lower-risk issues scheduled into regular maintenance cycles. All actions are tracked to resolution.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Purple Transform operates defined protective monitoring processes aligned with the government’s Operational Security principle. Potential compromises are identified through continuous monitoring of application and infrastructure logs, system metrics, and security alerts, using automated thresholds and anomaly detection. When a potential compromise is detected, incidents are logged, investigated by authorised technical staff, and escalated according to severity. Containment, remediation, and recovery actions are taken in line with our incident response procedures. Critical security incidents are responded to immediately, with initial investigation and containment initiated as soon as detection occurs, and customers notified where relevant.
• Incident management type: Supplier-defined controls
• Post-quantum cryptography secure: No
• Incident management approach: Dbfb will investigate, manage, and support any faults or issues on the managed network infrastructure from our ITIL aligned service desk. Once identified and logged, the service desk will provide you with remote assistance to rectify the issue or advise and implement remediation actions to reduce the likelihood of the issue recurring. ; ; Where on site hands are required, these will be provided by dbfb on site engineers. Additionally, dbfb will manage the provision and support of transmission circuits or 5G sim cards where appropriate.; ; Incidents can be raised by phone, email, webchat or via automated remote monitoring.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: SIYTE does not offer a permanent free version. However, 30-day free trials can be provided for pre-approved hardware. Trials include core platform functionality and basic support. Advanced features, bespoke integrations, and ongoing access beyond the trial period are not included.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 1%
• Between £500,001 and £1,000,000: 2%
• Between £1,000,001 and £2,500,000: 3%
• Between £2,500,001 and £5,000,000: 4%
• Over £5,000,001: 5%

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• ISO 9001 certification accredited by: Auva
• ISO 9001 accreditation date: Monday 20 October 2025
• What the ISO 9001 doesn’t cover: Specific sales processes and internal procedures are not subject to ISO9001 and have their own policies and controls.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: Fabf3df8-1ea1-4564-b9a4-cabc3a00e6fb
• Cyber essentials plus: Yes
• Cyber Essentials Plus Certificate Number: C3ce637d-411e-485f-8a20-e5725c54058c
• Other security certifications: No

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Activities to cascade good practice on fair working conditions throughout the supply chain
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
  • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
  • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
  • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
  • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
  • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
  • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
  • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
  • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
  • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
  • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
  • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
  • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
  • Plans for positive actions with community groups.
  • Measures for making facilities used in the delivery of the contract available for community groups, education or training
  • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
  • Plans to respond flexibly and adapt approaches to community engagement and initiatives
  • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
  • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
• Mission: Make Britain a clean energy superpower:

  To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

  Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
  • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
  • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
  • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
  • Working conditions which promote an inclusive working environment and promote retention and progression
  • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
  • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Understanding of issues relating to entering the contract workforce
  • Creation of outreach activities to create a pipeline of employees for the future contract delivery
  • Content of the outreach activity is designed to suit the target cohort
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
  • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@dbfb.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.