Skip to main content

Help us improve the Digital Marketplace - send your feedback

E-SIGN (UK) LIMITED

E-Sign

E-Sign is a leading provider of eIDAS compliant, secure electronic signatures and digital document management solutions. The electronic signature platform enables users to create, e-signature, send documents, negotiate contracts, accept payments, and create automated workflows. E-Sign offers a range of e-signature services, supporting unified digitalisation and simplified document transaction management.

Features

  • Advanced & Qualified Electronic Signatures
  • Workflow Implementation and Onboarding
  • Easy-to-use E-Signature Platform
  • Integration into Existing Applications
  • Advanced Audit Trial
  • Digital Signature Certificate
  • Secure Document Storage
  • Real time ID Verification with the E-Sign ID Checker
  • ePrescription
  • eConsent

Benefits

  • Significant reduction in document processing time
  • Improved compliance
  • Increased data and document security
  • Environmentally friendly
  • Electronically sign documents from anywhere, on any device
  • Works with the applications you already use
  • Lower transaction costs
  • Trusted electronic signature service provider
  • Cut down on stationary, storage and postage costs
  • Carbon Counter to track carbon reduction

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@esign.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

1 9 8 3 0 4 7 9 7 4 5 3 8 8 7

Contact

E-SIGN (UK) LIMITED Luke Garrett
Telephone: (+44) 0330 057 3001
Email: sales@esign.co.uk

About your service

Service categories

Applications

Content workflow and management

  • Capture
  • Document
  • Media Services
  • Creative

Content services

  • Enterprise Content Management Applications

Persuasive content management

  • Website Software
  • Digital Adoption Platform

Enterprise portals and digital workspaces

  • Multi-Audience Portals
  • Integrated Employee Workspaces
Multi cloud support
Yes

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Salesforce, Microsoft Sharepoint, Microsoft Dynamics, Power automate, Zapier, Hubspot
Cloud deployment model
Private cloud
Service constraints
No
System requirements
Users will need to have an E-Sign subscription/licence

User support

Email or online ticketing support
Yes
Support response times
https://www.esign.co.uk/service-level-agreement/
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AAA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Yes
Web chat support availability
9 to 5 (UK time), 7 days a week
Web chat support accessibility standard
WCAG 2.2 AAA
Web chat accessibility testing
We have used screen readers and keyboard only navigation.
Onsite support
Yes, at extra cost
Support levels
https://www.esign.co.uk/service-level-agreement/

E-Sign will provide 24/7 critical server support and systems monitoring to clients. We will respond to all normal queries or development support issues within 2 hours, from 0800-1800, Monday to Saturday. During these hours, we will respond to critical issues within 10 minutes.
Account managers are allocated to clients who have purchased the Enterprise plan; the support cost will be based on the size of the client's requirements.
Support available to third parties
Yes
AI chatbot
Yes

Onboarding and offboarding

Getting started
The Account Manager works with the Client to complete a Business Value Map. This is a breakdown of the strategic goals and desired outputs for the application of E-Sign. The Account Manager then provides an implementation report detailing the different phases and required resources from the client to complete the implementation effectively.

Within this report, E-Sign provides the key milestones and the risk mitigating criteria to achieve the implementation schedule. The Account Manager will have a scheduled meeting/s with the client’s key stakeholders to build up a series of use cases. This helps the project manager to implement E-Sign effectively and provide user specific support documentation where required. Post implementation of E-Sign, there is a period of user acceptance testing and support for the key stakeholders and users of the software.

Information on our Implementation and UAT can be found in our Service Level Agreement on our website. E-Sign's intuitive web based application offers the user to simply set up an account and start using the platform with little work needed. The Account Manager within E-Sign will support the client during the process to ensure all users and departments are set up correctly and have access to all functionality.
Service documentation
Yes
Documentation formats
  • HTML
  • ODF
  • PDF
End-of-contract data extraction
Users can download all of their of documents from the E-Sign dashboard.
End-of-contract process
​​The payment terms are identified between E-Sign and the client as part of the Business Value Map process. i.e., 30 days. The payment terms are then factored in at the end of the contract process. As the end of the contract approaches, the licence renewal has to be agreed upon, followed by the order form signed and invoice issued prior to the renewal date and in line with the client's payment terms. For example, the licence renewal date is the 15th of April, and the client operates on 30-day payment terms. The client is required to have agreed to the licence, signed the order form and taken receipt of the renewal invoice by no later than the 15th of March.
Documentation accessibility standard
WCAG 2.2 AAA

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Mainly use of touch gestures for scrolling / interacting with features on mobile vs mouse / keyboard on desktop.
Service interface
Yes
User support accessibility
WCAG 2.2 AAA
Description of service interface
We pride ourselves on our user-friendly platform which has been designed to make document management easy. The user dashboard has an account settings section, personal folders to store documents, themes to personalise your dashboard, an address book and a direct link to the User Guides. The interface is interactive, with documents showing as pending or completed and a live carbon counter to track the amount of carbon that is saved. Signers are colour coded to distinguish between multiple signers on a document and the ‘recent activity’ provides a quick way to see documents currently being created and processed for signing.
Accessibility standards
WCAG 2.2 AAA
Accessibility testing
User acceptance testing.
API
Yes
What users can and can't do using the API
https://www.esign.co.uk/products/api-developer-portal/
API documentation
Yes
API documentation formats
Open API (also known as Swagger)
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
E-Sign solutions offer a tailored approach to meet your specific needs, providing a variety of additional e-signature features and services, including eConsent, eWitnessing, ID Checker, Web Forms and Payment Processing. Customise your eSignature by drawing, typing, or uploading an image of your signature, adding a secure and recognisable mark to your digital transactions. Choose from a selection of personalisation colours to change the theme of your dashboard. Ensure consistent and strong branding across all communications by sending eSigned documents through with the personalised email feature. Save time with customisable document templates for efficiently sending the same document to multiple recipients. Create personalised embedded Web Forms to gather precise customer information relevant to your business. Additionally, utilise the API connector to seamlessly integrate E-Sign with your existing applications, enabling the creation of automated workflows and streamlining processes. All users of E-Sign can use customise their dashboard and signature, however advanced customisation features are only available on specific plans.

Scaling

Independence of resources
E-Sign servers within our data centre have maintained multiple power and cooling distribution paths and include redundant components (N+1). Data 99.99% Availability. Our servers have centre facilities, including N+1 on all components and multiple LV path options. The servers are continually monitored 24 hours per day. If there was an issue at the primary data centre, the disaster recovery server would replicate the platform and initialise within 40 minutes. If circumstances force E-Sign from its current premises, access to the data centre business continuity centre will allow E-Sign to re-create both our office and IT environment very quickly.

Analytics

Service usage metrics
Yes
Metrics types
Envelope usage, monthly filters
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
Resource tagging
Yes
FOCUS resource tagging
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 4.0)
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process
Yes
Equipment disposal approach
In-house destruction process
Data sanitisation type
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

Data export approach
Users can download their documents from the E-Sign dashboard or from emails.
Data export formats
  • CSV
  • ODF
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats
  • PDF
  • Word
  • Excel
  • Pages

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
https://www.esign.co.uk/service-level-agreement/
Approach to resilience
Available on request
Outage reporting
Email alerts and API. Public dashboard (status page) coming soon.

Identity and authentication

User authentication needed
Yes
User authentication
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
Other user authentication
Single Sign On
Access restrictions in management interfaces and support channels
E-Sign ensures privileged users carry out their administrative duties in a ‘clean’ (more trusted) environment.
E-Sign ensures privileged users handle their email and web browsing in a separate ‘dirty’ (less trusted) environment.
The ‘dirty’ environment is designed in a way that anticipates compromise; consequently, the breach doesn't have a big impact on our important systems.
E-Sign uses strong authentication mechanisms, including 2-factor authentication.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
Description of management access authentication
Single Sign On

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
E-Sign conforms to ISO 27001 and ETSI standards, which are required to provide trust services. E-Sign uses a traditional vertical reporting structure. E-Sign employees are required to read the latest versions of company policies and procedures via specialist training software, confirming once they have done so. Internal assessments are also carried out to measure employee training.
Software Security Code of Practice
Yes

Operational security

Configuration and change management standard
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Configuration and change management approach
The Senior Management Team of E-Sign identify any potential changes, this is then delegated to a responsible person as a “project manager”.

He or she will conduct a “research background” to determine the feasibility of the changes with regards to:-

• Purpose of the change
• Any potential consequences
• Integration of the quality management system
• The availability of resources
• The allocation or reallocation of responsibilities and authorities
• Technical Skills
• Timescales
• Risks
• Impact

Once completed this then forms part of the Management Review together with including within the internal audit schedule.
Vulnerability management type
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Vulnerability management approach
E-Sign uses variety of tools and solutions to prevent and address cyberthreats. These include:
Asset discovery and inventory - tracking and maintaining records of all devices, software and servers.
Vulnerability scanners - testing against systems and networks.
Patch management - Keeping E-Sign computer systems up to date with the latest security patches.
Configuration Management - Ensures that devices are configured in a secure manner.
Security incident and event management(SIEM) - consolidates security information
Penetration testing -find and exploit vulnerabilities in computer systems.
Threat intelligence - track, monitor, analyse potential threats.
Remediation vulnerabilities - Generating remediation tickets.
Protective monitoring type
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Protective monitoring approach
E-Sign keeps accurate and comprehensive audit logs in order to detect and react to inappropriate access to, or use of, information systems or data. If a potential compromise is detected, then these steps are followed:
Identification of the issue, initial investigation, immediate actions, analysis and remediation. E-Sign aims to respond to a cyber threat in under one hour.
Incident management type
Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
Incident management approach
Identify an incident and log it using the incident report form. E-Sign will categorise and prioritise the incident, respond with an initial diagnosis, and escalate the issue to the relevant team, ensuring communication is clear and concise. Next, investigation and diagnosis take place before resolution and recovery. Finally, once preventative actions are shown to be effective, the issue can be closed.
Post-quantum cryptography secure
Yes

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

Connection to public sector networks
Yes
Connected networks
Public Services Network (PSN)

Pricing

Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
E-Sign offers a 14-day free trial for users to test our platform and its features. During the trial, users can send up to 5 envelopes and have access to 5 pre-built templates that can be customised and sent. No card details are required to set up a free trial.
Link to free trial
https://www.esign.co.uk/register/

Discount percentage by annual call-off contract value (excluding VAT)

Less than £250,000
3%
Between £250,000 and £500,000
5%
Between £500,001 and £1,000,000
7%
Between £1,000,001 and £2,500,000
9%
Between £2,500,001 and £5,000,000
10%
Over £5,000,001
12%

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
British Assessment Bureau
ISO/IEC 27001 accreditation date
Monday 28 April 2025
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
Who accredited the ISO 9001 certification
British Assessment Bureau
ISO 9001 accreditation date
Tuesday 22 April 2025
What the ISO 9001 doesn’t cover
N/A
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
Yes
Who accredited the PCI DSS certification
Trust wave / Viking Cloud
PCI DSS accreditation date
Friday 26 September 2025
What the PCI DSS doesn’t cover
The accreditation covers payments taken via Stripe for automated subscription plans.
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
D23afdd4-f878-49f0-b434-42988ef10944
Cyber essentials plus
Yes
Please provide your Cyber Essentials Plus Certificate Number
5402d59d-2364-419c-8899-4c1736a5ff8d
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@esign.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.