INVOLVED SOLUTIONS LTD

Cloud Business Intelligence and Data Analytics Service

Cloud-based business intelligence and analytics service enabling public sector organisations to transform data into actionable insight. Provides dashboards, reporting, and advanced analytics to support decision-making, performance monitoring, and service optimisation. Integrates with existing data sources while maintaining secure, scalable, compliance-aligned cloud delivery.

Features

• Cloud-hosted business intelligence platform
• Interactive dashboards and visual reporting tools
• Real-time and scheduled data analytics processing
• Integration with multiple structured data sources
• Advanced data modelling and transformation capabilities
• Role-based access and governance controls
• Scalable analytics infrastructure
• Automated report generation and distribution
• Secure API-driven data connectivity
• Centralised analytics administration interface

Benefits

• Enables evidence-based decision-making across organisations
• Improves visibility of operational and performance data
• Supports proactive service planning and optimisation
• Reduces manual reporting effort
• Protects data through built-in governance controls
• Scales analytics capability with organisational demand
• Enhances collaboration through shared dashboards
• Accelerates insight from complex datasets
• Integrates with existing systems without disruption
• Supports compliant, secure public sector data use

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at j.reading@involvedsolutions.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

200675905007531

Contact

James Reading
0207 9522 444
j.reading@involvedsolutions.com

About your service

• Service categories:

  Application Development and Deployment

  Analytics and business intelligence

  • Business Intelligence
  • Advanced and predictive analytics
  • Location and geospatial data management and analytics
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Extension modules integrate with existing enterprise SaaS platforms, cloud-hosted line-of-business systems, Microsoft 365 environments, API-enabled public sector applications, workflow platforms, and legacy systems. Designed to enhance automation, orchestration, and service delivery while remaining deployable as an independent SaaS platform.
• Cloud deployment model: Hybrid cloud
• Service constraints: Planned maintenance windows may be scheduled to apply security updates and platform improvements, with advance notice provided to minimise disruption. Service performance depends on buyer network connectivity and integration environments. Some automation features require compatible APIs or supported system interfaces. Support is delivered remotely unless otherwise agreed. Custom integrations may require additional scoping.
• System requirements:
  • Reliable internet connectivity with secure network access controls
  • Modern web browser supporting current security and encryption standards
  • Compatible API-enabled systems for integration and automation features
  • Secure identity and access management configuration for user authentication
  • Supported operating systems maintained with current security updates
  • Firewall configuration allowing authorised encrypted outbound connections
  • Sufficient bandwidth to support real-time SaaS platform usage
  • Endpoint security software aligned to organisational cyber policies
  • Email system capable of receiving automated service notifications
  • Email system capable of receiving automated service notifications

User support

• Email or online ticketing support: Yes
• Support response times: Support requests are acknowledged within one business hour during standard service hours. Initial response targets are four business hours for normal priority and one business hour for urgent issues. Weekend requests are monitored with best-effort response for critical incidents. Full service resumes next business day.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Support is delivered through structured service tiers designed for public sector operational requirements.; ; Standard support (included) provides remote email and ticketing assistance during business hours, incident triage, platform guidance, and routine service enquiries. This level is included within the base SaaS subscription at no additional cost.; ; Enhanced support (optional add-on) provides extended hours coverage, priority incident handling, faster response targets, and proactive service monitoring. Enhanced support is available at an additional agreed monthly fee based on service scope and user volume.; ; Premium support (optional add-on) provides 24/7 critical incident coverage, named escalation contacts, service reviews, and proactive optimisation guidance. Premium support pricing is agreed per engagement.; ; A dedicated technical account manager or cloud support engineer can be assigned under Enhanced or Premium support tiers. This role provides a consistent point of contact, service coordination, and technical advisory support aligned to organisational needs.; ; All support tiers operate under defined service management processes with auditable ticket tracking and performance reporting.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Users are supported through a structured onboarding process designed to enable rapid, low-risk adoption. Initial setup includes guided configuration, environment provisioning, and validation of integrations. Buyers receive administrator documentation and operational guidance covering core platform features, automation configuration, and governance controls.; ; Online training sessions are provided for administrators and operational users, focusing on practical service usage, workflow management, and reporting. Recorded training materials and written documentation are available for ongoing reference. Knowledge resources are maintained within a searchable support portal.; ; Optional onboarding workshops can be delivered remotely or onsite, depending on buyer requirements. These sessions focus on aligning the service to organisational processes and ensuring administrators are confident managing the platform independently.; ; Ongoing adoption support is available through standard support channels, including onboarding follow-up sessions where required. This structured approach ensures users can begin operating the service quickly while maintaining governance, security, and operational clarity.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: At contract end, buyers can export their data through secure administrative tools or API-based extraction. Standard export formats include structured, machine-readable files to support migration into replacement systems. Data extraction covers user-generated content, configuration data, workflow definitions, and audit records where applicable.; ; Extraction requests can be performed by authorised administrators or supported by the service team to ensure completeness and integrity. All transfers use encrypted channels and follow agreed data handling procedures.; ; Buyers are provided with clear guidance on export formats and structure to support continuity planning. Data remains accessible for an agreed transition period following contract termination, allowing verification of successful transfer before final deletion.; ; Once extraction is confirmed, data is securely removed in accordance with documented data retention and sanitisation processes. This approach ensures buyers retain full ownership and portability of their information without vendor lock-in.
• End-of-contract process: At contract end, the service enters a structured transition phase designed to protect continuity and data integrity. Buyers retain access for an agreed offboarding period to complete data extraction and verification. Standard support during this phase is included in the contract price and covers export guidance, administrative access, and secure service closure.; ; Secure data deletion is performed after confirmation of successful transfer and in line with documented sanitisation procedures. A completion record can be provided for audit purposes.; ; Additional assistance beyond standard offboarding — such as extended access periods, complex migration support, or bespoke data transformation — can be provided at additional cost where required. These services are scoped transparently and agreed in advance.; ; The platform is decommissioned in a controlled manner following transition, ensuring no residual buyer data remains. This end-of-contract process prioritises buyer control, portability, and compliance while minimising operational disruption.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Mobile access provides core functionality including dashboards, ticket management, and workflow approvals. Some advanced configuration features and large-scale administration tools are optimised for desktop use to ensure usability and data visibility. Performance and security controls remain consistent across devices, with responsive design supporting secure access from modern mobile browsers.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: The service provides a secure browser-based interface with role-based dashboards, workflow management, reporting tools, and administrative controls. Navigation is consistent and structured to minimise training requirements. Users manage automation, monitor activity, and configure settings through guided workflows designed for operational clarity and auditability.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Accessibility is embedded within the service design and development lifecycle rather than treated as a post-release activity. The interface is built using accessibility-first engineering practices including semantic HTML structure, ARIA labelling where appropriate, keyboard navigability, focus management, and validated colour contrast ratios. Automated accessibility scanning tools are used during development to detect common compliance risks.; ; Manual accessibility verification is performed alongside automated testing. This includes testing with screen readers, keyboard-only navigation, browser zoom, and high-contrast display modes to ensure functionality remains usable across assistive environments. Interface components are reviewed for consistent labelling, logical tab order, and readable content presentation.; ; User feedback relating to accessibility is formally logged through the support process and prioritised within the platform improvement roadmap. Accessibility considerations are included in release planning to prevent regression. Updates are reviewed against WCAG success criteria to maintain compliance alignment.; ; This continuous testing approach ensures accessibility remains an operational requirement, supporting inclusive access for users with diverse needs while maintaining service reliability and usability.
• API: Yes
• What users can and can't do using the API: Users can use the API to provision environments, configure automation workflows, manage user roles, and integrate the platform with external systems. Initial setup can be automated through authenticated API calls that create service instances, apply configuration templates, and establish secure connections to supported systems.; ; Ongoing changes can be made programmatically, including updating workflows, modifying user permissions, retrieving operational data, and triggering service actions. The API supports secure, role-based authentication and logging to maintain auditability.; ; Some administrative and security-sensitive settings require elevated permissions and may be restricted to authorised accounts to protect platform integrity. Certain advanced configuration tasks are available only through the web interface to prevent misconfiguration. API rate limits and validation controls apply to maintain platform stability and service performance.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Users can customise workflows, automation rules, dashboards, reporting views, user roles, permissions, and integration settings. Configuration options allow buyers to align the service with organisational processes without altering core platform stability.; ; Customisation is performed through the secure administrative interface and supported API endpoints. Guided configuration tools enable authorised users to adjust workflows, approval paths, notification rules, and data views. Template-based configuration supports repeatable deployment across departments or environments.; ; Customisation rights are controlled through role-based access management. Only authorised administrators designated by the buyer can apply structural changes, while operational users can personalise dashboards and views within permitted boundaries. This separation protects governance and prevents unintended system-wide impact.; ; Advanced customisation, such as complex integrations or large-scale automation design, can be supported through scoped professional services where required. All customisation activities are logged to maintain auditability and compliance.

Scaling

• Independence of resources: The service uses logically isolated tenant environments with dedicated resource allocation controls to prevent cross-tenant performance impact. Workloads are segmented and governed through capacity management, rate limiting, and automated scaling policies. Monitoring continuously evaluates resource consumption to maintain stability. This architecture ensures one organisation’s demand cannot degrade another’s performance.

Analytics

• Service usage metrics: Yes
• Metrics types: The service provides operational and usage metrics including platform availability, transaction volumes, workflow activity, automation performance, and user engagement indicators. Metrics support governance, capacity planning, and performance oversight. Buyers can review historical trends and near real-time activity to inform service optimisation and reporting.
• Reporting types: Regular reports
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: NCSC approved service provider
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Users export data through secure administrative tools or authenticated API endpoints. Export functions generate structured, machine-readable files suitable for migration and archival. Authorised administrators can initiate exports directly, or request assisted extraction through support. All transfers use encrypted channels and follow defined data handling procedures to maintain integrity and confidentiality.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: The service is designed for high availability with a target uptime of 99.9% measured monthly, excluding planned maintenance announced in advance. Availability is supported through redundant infrastructure, automated failover, and continuous monitoring. Planned maintenance is scheduled to minimise operational impact and is communicated ahead of time.; ; Availability is measured using platform monitoring systems that record service responsiveness and accessibility. Buyers can request availability reports for audit and governance purposes.; ; If monthly availability falls below the guaranteed level, service credits are applied proportionally to the affected billing period. Credits are calculated against the subscription value and issued on request following verification of the incident. Service credits represent the buyer’s agreed remedy for SLA breaches.; ; This approach provides transparent accountability while maintaining operational resilience and continuity expectations appropriate for public sector service delivery.
• Approach to resilience: The service is built using resilient cloud architecture designed to minimise single points of failure. Workloads are distributed across redundant infrastructure with automated failover, continuous health monitoring, and recovery orchestration. Platform components are containerised and isolated to prevent cascading failures. Backups are performed regularly and validated to support restoration if required.; ; Capacity management and autoscaling policies maintain service performance during demand spikes. Monitoring systems trigger alerts and automated remediation actions to reduce downtime risk.; ; Datacentre resilience is achieved through geographically separated facilities with redundant power, cooling, and network connectivity. Physical and environmental controls are designed to industry-recognised standards. Infrastructure resilience details, including disaster recovery and business continuity arrangements, are available to buyers on request under appropriate security disclosure processes.; ; This layered resilience model supports availability, integrity, and continuity expectations for public sector operational environments.
• Outage reporting: Service outages are communicated through structured incident reporting processes designed to provide timely and transparent updates. Buyers receive email notifications for confirmed incidents affecting availability, including impact summaries, expected resolution timelines, and progress updates.; ; A secure status dashboard is available to authorised administrators, providing near real-time visibility of platform health, incident status, and maintenance events. Historical incident records are retained for governance and audit review.; ; Operational status information can also be accessed through authenticated API endpoints, enabling buyers to integrate service health data into their own monitoring tools if required.; ; Post-incident reports are issued following significant outages, outlining root cause analysis, corrective actions, and preventative measures. Planned maintenance events are announced in advance through the same communication channels. This reporting model ensures buyers have consistent situational awareness during service disruptions.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces and support systems is restricted through role-based access control, least-privilege permissions, and multi-factor authentication. Administrative access is limited to authorised personnel with audited approval workflows. Support tools enforce identity verification before account changes or data access. All administrative actions are logged and monitored. Network controls restrict management interfaces to secure endpoints, and privileged access is reviewed regularly. Session management, timeout controls, and anomaly monitoring reduce misuse risk. These layered controls protect sensitive functions while maintaining operational accountability and audit traceability.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)

Audit information for users

• Access to user activity audit information: Users receive audit information on a regular basis
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users receive audit information on a regular basis
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: The organisation operates a formal information security management framework aligned to ISO/IEC 27001 principles. Policies cover access control, incident management, asset protection, change management, data handling, and supplier governance. Security responsibilities are defined within a documented reporting structure, with accountable leadership oversight and designated operational security roles.; ; Policies are enforced through controlled procedures, role-based permissions, and regular internal reviews. Security requirements are embedded within onboarding, system administration, and service delivery processes. Staff receive periodic security awareness training to reinforce policy adherence.; ; Compliance is monitored through internal audits, risk assessments, and incident reporting mechanisms. Findings are tracked through corrective action processes to ensure continuous improvement. Governance reviews evaluate effectiveness and alignment with evolving threats and regulatory expectations.; ; This structured framework ensures security policies are not only documented but actively embedded in operational practice.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Service components are tracked through controlled configuration records that document ownership, versioning, dependencies, and lifecycle status. Changes follow a formal change management process requiring documented requests, impact assessment, approval, and rollback planning. Security impact is evaluated during change review, including risk analysis, access implications, and compliance considerations. Approved changes are tested before release and logged for audit traceability. Monitoring confirms successful deployment, and post-change reviews identify improvements. This structured process ensures configuration integrity while maintaining security and service stability.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: We operate a risk-based vulnerability management process aligned to recognised standards and embedded within our ISO/IEC 27001-aligned security governance. We assess threats through continuous vulnerability scanning, configuration review, log monitoring, and triage against severity, exploitability, exposure, and public sector service impact. Remediation is prioritised using defined severity bands, with critical or actively exploited vulnerabilities handled via an expedited patch process following rapid validation and rollback planning. Routine patches are applied through scheduled maintenance windows. Threat intelligence sources include NCSC guidance, vendor advisories, CVE/NVD publications, cloud provider security bulletins, and reputable security research feeds. All actions are tracked and auditable.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Protective monitoring combines automated alerting, log aggregation, anomaly detection, and continuous security event analysis to identify potential compromise indicators. Events are triaged using defined severity criteria and escalated through an incident response process. Suspected compromises trigger containment actions, forensic review, and remediation planning. Critical incidents are investigated immediately with rapid escalation to designated responders. Response timelines are prioritised by risk level, with urgent threats handled without delay. All incidents are documented, reviewed post-resolution, and used to strengthen preventative controls and monitoring rules.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: We operate a formal incident management framework aligned to recognised standards with predefined playbooks for common events including service outages, security alerts, and data integrity risks. Incidents can be reported through the support portal or email. All incidents are triaged, prioritised, and tracked through auditable workflows. Buyers receive timely incident notifications, status updates, and post-incident reports including root cause analysis and corrective actions. Major incidents trigger escalation to senior responders and formal review. Lessons learned are fed into preventative controls and operational improvements.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: UKAS
• ISO 9001 accreditation date: Wednesday 7 January 2026
• What the ISO 9001 doesn’t cover: Our ISO 9001 certification covers the core quality management system governing service delivery, operational processes, and organisational management controls. Activities outside the certification scope relate primarily to third-party supplier environments, customer-controlled infrastructure, and external platforms that are not owned or directly operated by our organisation.; ; While these external components are not included within the formal certification boundary, supplier management and assurance processes are embedded within our quality framework. We apply documented supplier selection, monitoring, and performance review controls to maintain consistent service standards across the delivery chain.; ; Customer-owned systems, environments, and integrations are governed through agreed engagement controls but fall outside the ISO 9001 audit scope because they are not under our operational control. This does not reduce the quality management practices applied to services delivered.; ; The certification scope is reviewed regularly to ensure alignment with service delivery responsibilities. All in-scope operational activities are subject to internal audit, continuous improvement processes, and management review to maintain compliance with ISO 9001 requirements.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: D152b113-aa37-455f-aa7c-b8fd1d55dbf2
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 8acf2c2e-0d5e-4afe-ae7b-e18b74b89b9e
• Other security certifications: Yes
• Any other security certifications:
  • IASME Cyber Assurance
  • ISO 20000-1

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at j.reading@involvedsolutions.com. Tell them what format you need. It will help if you say what assistive technology you use.