Capventis
eXperience Management Program (XM)
eXperience Management (XM) is a holistic approach to listening to the voice of customers, employees, and other stakeholders and using the knowledge, understanding and insights to design and improve the experiences you deliver. Capventis utilises Qualtrics leading XM cloud platform to help you create a world class eXperience Management Program.
Features
- eXperience Management Program
- Customer eXperience Program
- Employee eXperience Program
- Capventis Blueprint Mapping, Analysis and Design Model
- Systems and Data Integration
- Closing the Loop Programs
- Conversational Analytics / Text Analytics
- Driver Analytics and Predictive Analytics
- Customer Journey Mapping Workshops
- Advisory Consulting Services and Training
Benefits
- Help Business Executives Understand the Potential and Options
- Accelerate Business Modernisation and Innovation
- Maximise Management and Use of Data
- Simplify Operations
- Increased Automation
- Efficient Deployment and Enablement of Resources and People
- Increased Self-Service for Customers
- Greater Financial Return for Less Cost
- Alignment to the Modern eXperience Economy
- Global Scale, Reach and Access to Markets
Business architect
| £800.00 |
£800.00 |
| £1,000.00 |
£1,000.00 |
| £1,200.00 |
£1,200.00 |
| £1,400.00 |
£1,400.00 |
Data architect
| £1,000.00 |
£1,000.00 |
| £1,200.00 |
£1,200.00 |
| £1,400.00 |
£1,400.00 |
Enterprise architect
| £1,000.00 |
£1,000.00 |
| £1,200.00 |
£1,200.00 |
| £1,400.00 |
£1,400.00 |
| £1,600.00 |
£1,600.00 |
Solution architect
| £900.00 |
£900.00 |
| £1,000.00 |
£1,000.00 |
| £1,200.00 |
£1,200.00 |
| £1,400.00 |
£1,400.00 |
| £1,600.00 |
£1,600.00 |
Technical architect
| £900.00 |
£900.00 |
| £1,000.00 |
£1,000.00 |
| £1,200.00 |
£1,200.00 |
| £1,400.00 |
£1,400.00 |
| £1,600.00 |
£1,600.00 |
Chief data officer
| £1,600.00 |
£1,600.00 |
Chief technology officer
| £1,600.00 |
£1,600.00 |
Analytics engineer
| £900.00 |
£900.00 |
| £1,000.00 |
£1,000.00 |
| £1,200.00 |
£1,200.00 |
| £1,400.00 |
£1,400.00 |
| £1,600.00 |
£1,600.00 |
Data analyst
| £900.00 |
£900.00 |
| £1,000.00 |
£1,000.00 |
| £1,200.00 |
£1,200.00 |
| £1,400.00 |
£1,400.00 |
Data engineer
| £900.00 |
£900.00 |
| £1,000.00 |
£1,000.00 |
| £1,200.00 |
£1,200.00 |
| £1,400.00 |
£1,400.00 |
Data scientist
| £800.00 |
£800.00 |
| £900.00 |
£900.00 |
| £1,000.00 |
£1,000.00 |
| £1,200.00 |
£1,200.00 |
| £1,400.00 |
£1,400.00 |
| £1,600.00 |
£1,600.00 |
Machine learning engineer
| £1,200.00 |
£1,200.00 |
| £1,400.00 |
£1,400.00 |
Business analyst
| £800.00 |
£800.00 |
| £900.00 |
£900.00 |
| £950.00 |
£950.00 |
| £1,000.00 |
£1,000.00 |
| £1,200.00 |
£1,200.00 |
| £1,400.00 |
£1,400.00 |
Standards and certifications
-
ISO/IEC 27001 certification
-
No
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
No
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Cyber Essentials Certificate Number
-
55574208-e6fd-4dd0-a314-778170561f4b
-
Cyber essentials plus
-
No
-
Cyber Essentials Alternative
-
You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
-
Other security certifications
-
No
Social value
-
Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
-
New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
-
Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
-
Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
Service documents
Request an accessible format
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email the supplier at
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