SCALE FACTORY LIMITED
Observability Services
Our Observability Services provide visibility across your technology environments to improve reliability and operational insight. We design and deploy a centralised observability foundation combining telemetry, dashboards and alerting. This helps teams detect issues faster, reduce time to resolution, and operate systems with greater confidence and control.
Features
- Centralised telemetry aggregation: metrics, logs, traces across accounts
- Customisable dashboards showing critical performance data at a glance
- Configurable alarm templates for proactive detection and response
- Workshop to define service level objectives and requirements
- Integration with existing cloud environments and tooling
- Observability infrastructure implemented by experienced specialists
- Telemetry support for microservices, containers and serverless environments
- Alerting and escalation integrated with Slack or Teams
- Structured handover with demonstrations, support and documentation
- Multi-cloud support across AWS, Azure, GCP and other platforms
Benefits
- Unified visibility across systems and environments for faster insight decisions
- Shorter time to detect and resolve operational issues
- Elimination of blind spots in your infrastructure telemetry
- Data-driven understanding of performance and behaviour
- A foundation that scales as your systems evolve and grow
- Reduced operational cost through streamlined observability workflows
- Improved operational confidence and predictability
- Enhanced collaboration between development, operations and support teams
- Increased internal capability through hands-on engagement and documentation
- Outcomes aligned to your organisation’s performance and operational goals
Business architect
| £300.00 |
|
| £500.00 |
|
| £750.00 |
|
| £1,000.00 |
|
Data architect
| £800.00 |
|
| £1,200.00 |
|
| £1,800.00 |
|
Enterprise architect
| £1,000.00 |
|
| £1,200.00 |
|
| £1,400.00 |
|
| £1,800.00 |
|
Network architect
| £800.00 |
|
| £1,200.00 |
|
| £1,800.00 |
|
Security architect
| £1,000.00 |
|
| £1,400.00 |
|
| £1,800.00 |
|
Solution architect
| £500.00 |
|
| £800.00 |
|
| £1,100.00 |
|
| £1,500.00 |
|
| £1,800.00 |
|
Technical architect
| £500.00 |
|
| £800.00 |
|
| £1,100.00 |
|
| £1,500.00 |
|
| £1,800.00 |
|
Chief information security officer
| £2,500.00 |
|
Chief technology officer
| £2,500.00 |
|
Data engineer
| £600.00 |
|
| £900.00 |
|
| £1,200.00 |
|
| £1,500.00 |
|
Machine learning engineer
| £1,000.00 |
|
| £1,500.00 |
|
Application operations engineer
| £400.00 |
|
| £600.00 |
|
| £900.00 |
|
| £1,200.00 |
|
| £1,500.00 |
|
Change and release manager
| £600.00 |
|
| £800.00 |
|
| £1,000.00 |
|
Command and control centre manager
| £500.00 |
|
| £900.00 |
|
| £1,200.00 |
|
| £1,500.00 |
|
Incident manager
| £800.00 |
|
| £1,000.00 |
|
Infrastructure engineer
| £500.00 |
|
| £700.00 |
|
| £900.00 |
|
| £1,200.00 |
|
| £1,500.00 |
|
Infrastructure operations engineer
| £500.00 |
|
| £700.00 |
|
| £900.00 |
|
| £1,200.00 |
|
| £1,500.00 |
|
Problem manager
| £600.00 |
|
| £1,000.00 |
|
Service desk manager
| £400.00 |
|
| £600.00 |
|
| £800.00 |
|
| £1,000.00 |
|
Business analyst
| £350.00 |
|
| £400.00 |
|
| £600.00 |
|
| £700.00 |
|
| £900.00 |
|
| £1,100.00 |
|
Delivery manager
| £500.00 |
|
| £650.00 |
|
| £850.00 |
|
| £1,100.00 |
|
Quality assurance testing (QAT) analyst
| £500.00 |
|
| £500.00 |
|
| £600.00 |
|
| £700.00 |
|
Test engineer
| £500.00 |
|
| £700.00 |
|
| £900.00 |
|
| £1,100.00 |
|
Test manager
| £900.00 |
|
| £1,500.00 |
|
Development operations (DevOps) engineer
| £400.00 |
|
| £500.00 |
|
| £800.00 |
|
| £900.00 |
|
| £1,100.00 |
|
| £1,100.00 |
|
| £1,200.00 |
|
| £1,300.00 |
|
| £1,500.00 |
|
Frontend developer
| £400.00 |
|
| £500.00 |
|
| £700.00 |
|
| £1,000.00 |
|
| £1,300.00 |
|
| £1,500.00 |
|
Software developer
| £400.00 |
|
| £500.00 |
|
| £700.00 |
|
| £900.00 |
|
| £900.00 |
|
| £1,200.00 |
|
| £1,200.00 |
|
| £1,500.00 |
|
| £1,500.00 |
|
Accessibility specialist
| £400.00 |
|
| £600.00 |
|
| £800.00 |
|
| £1,000.00 |
|
Standards and certifications
-
ISO/IEC 27001 certification
-
No
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
No
-
Quality management systems (QMS)
-
No
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Cyber Essentials Certificate Number
-
7683ea60-ac20-4cf6-ab2e-1671547f868c
-
Cyber essentials plus
-
Yes
-
Cyber Essentials Plus Certificate Number
-
14f64a82-03a9-417f-b35d-c4c9d19552dc
-
Other security certifications
-
No
Social value
-
Mission: Break down barriers to opportunity
-
By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
-
Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
-
Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
-
Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
-
Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
-
Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
-
Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
-
Introducing transparency to pay and reward processes
-
Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
-
Working conditions which promote an inclusive working environment and promote retention and progression
-
Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
-
Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
-
Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at
info@scalefactory.com.
Tell them what format you need. It will help if you say what assistive technology you use.