INTERNET INVESTIGATION SOLUTIONS LTD

Blackdot Videris OSINT Investigations Software accessed via the Long Arm Platform

Videris is an AI-enabled OSINT platform which lets users conduct OSINT investigations faster and more accurately, identifying hidden connections and risks. Collect, analyse and visualise Open Source Intelligence and combine with internal data. Videris is used by government agencies and law enforcement to transform efficiency and effectiveness in OSINT investigations.

Features

• Search across 100+ live OSINT data sources simultaneously
• Automated data collection, filtering and categorisation
• Advanced graph visualisation and network analysis tools
• Powerful AI-enabled investigative assistant supports reporting and case insights
• Automate investigations using AI to produce reports for human review
• Unique analysis of publicly available social media data and more
• Monitor investigations and be alerted to changes
• Optional integration with internal or additional data sources
• Controls investigators’ online footprint when browsing and collecting data
• Automatic evidential source capture and audit capability

Benefits

• 5x productivity improvement by accessing all data within one platform
• Find the right information amongst large volumes of internet data
• Understand networks faster and spot connections you wouldn’t have otherwise
• Spend less time on manual collection and more on analysis
• Never lose evidence, even if it’s removed from the internet
• Stay secure and avoid revealing your identity to malicious actors
• Gain unrivalled ability to collect and analyse social media data
• Enrich internal data with live internet data for new insights
• Fast time to value with world-class training and support
• Increased effectiveness through collaborative team working

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contracts@ii-solutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

259031566217867

Contact

Claire Pickup
0344 247 0115
contracts@ii-solutions.co.uk

About your service

• Service categories:

  Application Development and Deployment

  Data management

  Database management systems

  • Graph Database Management Systems

  Database administration and development

  • Data Modelling
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: None
• System requirements:
  • A computer with internet access
  • An up to date Microsoft Edge, Chrome or Safari

User support

• Email or online ticketing support: Yes
• Support response times: 9:00 to 5:00 (UK time), Monday to Friday
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: No
• Support levels: Full technical support is provided throughout the licence term. A customer Success Manager (Technical Account Manager) is designated to each client.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Full user training provided onsite and online as required. Full user documentation provided. Additional training provided throughout the licence term.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: Videris users can export their data in various formats including PDF, WORD and CSV.
• End-of-contract process: There are no additional costs at the end of the contract.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Users will be trained for onboarding and documentation is available as a resource in the product.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Full investigations platform including network analysis, search and reporting visualisations.
• Accessibility standards: None or don’t know
• Description of accessibility: We endeavour to meet WCAG 2.2 AA and are working towards this currently, including being audited by a third party.
• Accessibility testing: We will provide an update after the current audit process is complete.
• API: Yes
• What users can and can't do using the API: Videris Automate can be executed headlessly via JSON APIs. Videris Investigate can be connected to the extension builder tool which leverages JSON APIs to push and pull data between systems. An API key is required.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Data sources with open APIs can be added by the client to push and pull data in and out of Videris, allowing the analyst to customise investigative workflows.

Scaling

• Independence of resources: The architecture is designed with a focus on resilience. This configuration has been rigorously tested across a range of scenarios to confirm its robustness in high-pressure situations. This includes failover mechanisms, redundancy systems, and disaster recovery protocols in a cloud-hosted setting.

Analytics

• Service usage metrics: Yes
• Metrics types: User level data including full usage statistics.
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Blackdot Solutions Ltd

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure

Data importing and exporting

• Data export approach: Videris users can export their data in formats such as PDF, CSV and WORD. Videris will be able to export via JSON in 2026.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: The minimum overall Service Availability uptime for Videris is 99.5%.
• Approach to resilience: We use multiple availability zones and industry-leading resiliency technologies. More information is available on request.
• Outage reporting: Email alerts.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Access is provided on a least privilege model. MFA is enforced by default. Videris offers options for SSO via SAML with IAM systems or role-based access controls with Keycloak IAM in AWS.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Blackdot Solutions Ltd operates a formal Information Security Management System (ISMS) certified to ISO/IEC 27001:2022, implemented in line with ISO/IEC 27003 guidance. The ISMS underpins the organisation’s information security risk management programme and ensures risks to the confidentiality, integrity, and availability of information are identified, assessed, and managed through defined policies, processes, and controls. In accordance with ISO/IEC 27001:2022 Annex A (control 5.1), Blackdot Solutions maintains a set of management-approved information security policies, supported by documented procedures and operational processes. These are communicated to all employees and, where relevant, external parties. The ISMS policies and processes cover key areas including information classification, access control, physical and environmental security, cloud and infrastructure security, secure software development, incident management, and regulatory compliance. To support effective implementation, Blackdot Solutions operates a formal information security awareness and training programme, including mandatory training for all staff and ongoing simulated phishing campaigns delivered via KnowBe4. Phishing simulations and awareness metrics are reviewed to assess user behaviour, reinforce secure practices, and drive continual improvement. Information security policies, processes, and training content are reviewed at least six-monthly, and following significant changes to business operations or the risk environment, to ensure continued suitability, adequacy, and effectiveness.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Blackdot Solutions follows ISO27001 best practices regarding change management. Our ISO27001 Information Security Management System documentation outlines our approach to change management. All changes are planned, logged, reviewed by senior engineering managers and tested for both stability and security before being promoted to any Production environment.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: For the Videris platform, vulnerabilities are managed throughout the full development lifecycle using an ISO/IEC 27001-aligned secure development framework supported by structured branching, release, and hotfix processes. Continuous code scanning, dependency auditing, secure configuration management, and disciplined promotion of builds through staging and production ensure that vulnerabilities are detected, prioritised, and remediated promptly, maintaining a robust and secure operating environment across both infrastructure and endpoints.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: To ensure continued integrity and confidentiality, Videris undergoes regular application security testing, including automated vulnerability scanning and periodic penetration testing performed by a CREST-accredited third party. Operational resilience is safeguarded through AWS-native redundancy, failover, autoscaling, and continuous monitoring using CloudWatch and the Grafana LGTM stack, ensuring high availability and rapid detection of anomalies. For data-processing, all customer data is handled in accordance with GDPR/UK GDPR, supported by contractual controls, audit rights, secure deletion obligations. Customers can choose their preferred AWS data-residency region. Together, these measures ensure that client data remains protected, confidential, and securely managed throughout the entire service lifecycle.
• Incident management type: Supplier-defined controls
• Incident management approach: All incidents are reported and managed in accordance with the Incident Response Policy. Incidents are investigated and appropriate actions are taken to remediate and control any identified risk. Post-incident retrospectives are held and findings are communicated. All efforts are taken to reduce the likelihood of future incidents. Users can report suspected incidents to our Technical Support team.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Full Videris licence, user training and technical support.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Citation ISO Limited
• ISO/IEC 27001 accreditation date: Monday 12 January 2026
• What the ISO/IEC 27001 doesn’t cover: Our ISO/IEC 27001 certification applies specifically to: The provision of secure internet intelligence and investigation solutions, secure telephony, training services in internet intelligence and investigation, OSINT and digital policing, and the design and development of secure data-related solutions to solve operational challenges.; ; The following areas are not covered by our certification:; Services outside the defined scope, including:; General IT support or maintenance; Non-secure telephony services; Third-party services or products not managed within our Information Security Management System (ISMS); Physical security of client premises or environments; HR processes and activities outside the ISMS scope; Any legacy systems or solutions not included in the certified scope
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: Yes
• CSA STAR accreditation date: Monday 24 March 2025
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: CSA Star doesn't cover ; ; (1). Detailed Technical Penetration Testing; -Does not include hands-on penetration testing; -Does not validate exploit resistance or security hardening depth; and; (2). Cloud Service Provider Internal Architecture Reviews; -A deep-dive assessment of internal CSP (Cloud Service Provider) network architecture; -Source code reviews; -Cloud service internal design documentation validation; ; Whilst this is not available within the CSA STAR certification, we do conduct penetration tests using external penetration testing organisations.
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: F5e35da6-350d-40c1-9a49-92b10abebeb5
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 5dbc15c1-837d-4f25-8878-a7c6a4ccd0f1
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contracts@ii-solutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.