LEXISNEXIS RISK SOLUTIONS UK LIMITED

LexisNexis® Bridger Insight XG

LexisNexis Bridger Insight XG is a leading screening tool, used by over 3,000 organisations. It provides end-to-end compliance screening, designed to help organisations conduct account and payment screening, due diligence, support compliance with AML regulations. It leverages WorldCompliance risk intelligence data covering sanctions, enforcements, PEPs, adverse media and state-owned entities.

Features

• Simplify KYC & due diligence while accelerating account openings/transactions.
• Automated Anti-Money Laundering (AML) Screening.
• Mitigate Supplier onboarding risk for Anti-Bribery & Corruption (ABC) obligations.
• Access a comprehensive collection of structured risk profiles.
• Near real-time screening for SWIFT and ACH transactions.
• Automated workflow, archiving and reporting to maximise efficiency and traceability.
• API for integration with your existing internal systems.
• High performance processing of critical screening around the clock.
• False Positive reduction with advanced matching capabilities.
• Research people/organisations against sanctions, enforcement, PEPs, SOEs, adverse media.

Benefits

• Know your customers with global screening data coverage.
• Best-in-class matching technology intelligently reduces false positives.
• Ensure global compliance with a comprehensive collection of risk profiles
• Reduce remediation effort with false positive reduction.
• Strengthen compliance activities and protect against risk.
• Speed up account opening and transaction screenings.

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukigcloudenquiry@lexisnexisrisk.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

260920823317362

Contact

UK Enquiries
02920678555
ukigcloudenquiry@lexisnexisrisk.com

About your service

• Service categories:

  Application Development and Deployment

  Application platforms

  • Model driven application platforms
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: None
• System requirements:
  • Compatible browser
  • Valid licensed credentials

User support

• Email or online ticketing support: Yes
• Support response times: 24/7 support is provided.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: N/A
• Web chat accessibility testing: N/A
• Onsite support: Yes, at extra cost
• Support levels: The support service is available 24/7.; Our goal is to answer calls within 30 seconds with an abandon rate lower than 5%. With email responses, our goal is to respond within 2 hours.
• Support available to third parties: Yes
• AI chatbot: No

Onboarding and offboarding

• Getting started: Users are provided with documentation on how to Get Started.; Training is available onsite or via webex.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Data is stored in line with Data Retention Policy and retained for legal, regulatory and audit purposes. Users have control over their own data.
• End-of-contract process: Data is retained in line with Data Retention Policy and access to the Service removed for users who no longer require to use the service.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: ADD details

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Web based portal is available for users to enter data for searching.
• Accessibility standards: None or don’t know
• Description of accessibility: Users enter search criteria for tracing of individuals or businesses and review the results presented.
• Accessibility testing: User testing
• API: Yes
• What users can and can't do using the API: Bridger Insight XG offers two types of API calls. First, Bridger Insight XG offers published web services description language (WSDL) interfaces that accept XML calls over the simple object access protocol (SOAP). Second, Bridger Insight XG offers REST API that allows you to incorporate Bridger Insight XG functionality into your existing systems. Each request sends a JSON (JavaScript object notation) message with a method that defines the action to be performed.; ; Bridger Insight XG also offers Search, Account, Results, and List maintenance interfaces. The Results interface allows you to retrieve screening results from the platform.
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: The solution is configurable in a number of ways including:; -User roles and divisions are configurable to support your own business process and workflow requirements.; -The solution can be configured to add your own Custom watchlists.; -The Accept List feature in Bridger Insight XG allows you to add entities that generated matches on the initial screen, but upon investigation by your organization were determined to be false positives, to one or more “Accept Lists".

Scaling

• Independence of resources: The solution is provided as a shared service. We regularly review capacity and performance to ensure all customers receive the service they require.

Analytics

• Service usage metrics: Yes
• Metrics types: Service KPIs can be provided on request.
• Reporting types: Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Physical access control, complying with another standard
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: The prebuilt Bridger Insight XG reports can be saved or exported in PDF, Word, or Excel formats.; ; Results can be provided via the API.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • PDF
  • DOC
  • SOAP API
  • REST API
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • SOAP API
  • REST API

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Our service has consistently achieved availability in excess of 99.5%.
• Approach to resilience: Critical LexisNexis products utilize a multiple Availability Zone (AZ) approach to ensure high availability.
• Outage reporting: Email alerts would report any outage that would materially affect services.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: A Least Privilege principle is in place and governs how an individual should only be granted access to those objects, resources, and data that are necessary for the user to do their job.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: An information security management system/framework has been built based on the requirements of ISO27001/2, as well as aligning with general best industry practice. A full suite of information security policies, processes, and procedures are in place covering all applicable areas of physical and logical security and are regularly reviewed internally and externally.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: LexisNexis maintains strict policies and procedures for change control and management of computer hardware and software. Prudent configuration management and change control processes must be followed for all software and systems development and maintenance activities performed on Company computer systems and networks. Proper configuration management and change control are essential to ensure that high levels of reliability, availability and serviceability are maintained within Company computer systems and networks and that security controls cannot be circumvented.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: To help mitigate the risk associated with vulnerabilities on external and internal computer systems, LexisNexis Information Security will perform a range of vulnerability assessment services. Vulnerability scans for networked systems occur frequently. Information Security will oversee the assessment and reporting process.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Security event log monitors alert our systems staff of suspicious events. Logs are directed to a Security information and Event manager (SIEM) and used for reporting, correlation, and analysis. Time is synchronized across computer and network systems so that events may be correlated. LexisNexis has a dedicated Security Operations Centre (SOC) who are available 24/7 to respond to real-time events and investigate or escalate as appropriate.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: There are documented corporate information security incident response procedures in place to guide response activities in the event of a security incident and breach response. Policies and procedures are in place to ensure timely and appropriate consumer and customer notifications.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: We can offer a short term trial for a fixed period for a defined number of screenings. For data protection / confidentiality purposes, you would be required to accept our standard terms and conditions (https://risk.lexisnexis.co.uk/-/media/files/terms/uk-masterterms) for the duration of the trial.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Alcumus ISOQAR
• ISO/IEC 27001 accreditation date: Friday 19 September 2025
• What the ISO/IEC 27001 doesn’t cover: LexisNexis® ThreatMetrix®, LexisNexis® Emailage® - which are covered by SOC 2 Type II - Security, Confidentiality, Availability, Processing Integrity, Privacy.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: Yes
• Who accredited the PCI DSS certification: Avertium, LLC
• PCI DSS accreditation date: Friday 17 October 2025
• What the PCI DSS doesn’t cover: LexisNexis® Bankers Almanac® Validate, LexisNexis® Bridger Insight® XG,LexisNexis Risk Management Solutions®, LexisNexis® RiskNarrative™ Platform, LexisNexis® TraceIQ®, LexisNexis® IDU®, LexisNexis® IDVerse®, LexisNexis® Emailage®, LexisNexis® Smartcleanse®
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: Ee44ffd3-720a-498f-b911-1db4c1e66d58
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 3021ad1e-abd7-4da9-ac04-f237570a18c0
• Other security certifications: Yes
• Any other security certifications: SOC 2 Type II

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukigcloudenquiry@lexisnexisrisk.com. Tell them what format you need. It will help if you say what assistive technology you use.