BLUEFORT SECURITY LIMITED

Orpheus Cyber - Cyber Intelligence and 3rd party risk management with BlueFort Evolve

Orpheus Cyber’s Third-Party Risk and Threat Intelligence service provides continuous visibility of supplier cyber risk using real-time intelligence, automated monitoring, and contextual risk scoring. It identifies emerging threats, vulnerabilities, and geopolitical risks across third parties, enabling organisations to prioritise remediation, strengthen resilience, and meet regulatory requirements.

Features

• Continuous third-party attack surface discovery
• External asset and supplier exposure monitoring
• Real-time threat intelligence correlation
• Automated risk scoring for third-party vendors
• Continuous security posture assessment
• Early detection of supplier compromise indicators
• Internet-facing vulnerability identification
• Contextual risk prioritisation for remediation
• API integration with security and risk platforms
• Continuous monitoring without network access

Benefits

• Identify supplier risks before they impact your organisation
• Reduce exposure from unknown or unmanaged third parties
• Detect emerging threats earlier using external intelligence
• Prioritise remediation based on real-world risk
• Maintain continuous oversight without manual assessments
• Spot compromised vendors before attackers pivot internally
• Reduce attack surface across suppliers and partners
• Focus resources on the highest-risk issues
• Integrate third-party risk into existing workflow
• Monitor vendors continuously without operational disruption

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at accounts@bluefort.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

271414471736961

Contact

Darren Smith
01252 917000
accounts@bluefort.com

About your service

• Service categories:

  Application Development and Deployment

  Analytics and business intelligence

  • Business Intelligence
  • Advanced and predictive analytics
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: No
• System requirements:
  • A modern web browser (e.g., Chrome, Edge, Firefox)
  • Internet access
  • Appropriate API credentials

User support

• Email or online ticketing support: Yes
• Support response times: Service levels change depending on what you opt for. Options are 9-5 MF, 24x7
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AAA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.2 AAA
• Web chat accessibility testing: N/a
• Onsite support: No
• Support levels: Standard - 9-5; premium 24x7
• Support available to third parties: Yes
• AI chatbot: Yes

Onboarding and offboarding

• Getting started: Onboarding to Orpheus Cyber is designed to be quick and low-friction, with no agents, scanning infrastructure, or network access required.; ; Account Setup; Once the contract is in place, Orpheus provisions your cloud-based tenant and user accounts, including role-based access for analysts, managers, and administrators.; ; Third-Party Scope Definition; You provide a list of third parties, suppliers, or domains you want monitored. This can be done manually or via file upload/API, depending on scale.; ; Automated Discovery & Monitoring; Orpheus immediately begins external attack surface discovery and risk assessment, using passive, non-intrusive techniques. No supplier engagement is required.; ; Dashboards & Reporting; Within a short period, users can access dashboards showing risk scores, exposed assets, vulnerabilities, and threat intelligence linked to third parties.; ; Integration (Optional); APIs can be enabled to integrate findings into SIEM, ITSM, GRC, or risk management platforms.; ; Support & Enablement; Orpheus provides onboarding guidance, documentation, and support to help teams interpret findings and operationalise risk insights.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Users can export their data via reports or API during an agreed off-boarding period, after which all customer data is securely deleted in line with Orpheus Cyber’s data retention policies.
• End-of-contract process: No additional costs. contract ends the service no longer is live
• Documentation accessibility standard: WCAG 2.2 AAA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Other
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Responsive UI: Core views (dashboards, risk details, third-party insights) are usable on smaller screens
• Service interface: No
• User support accessibility: WCAG 2.2 AAA
• API: Yes
• What users can and can't do using the API: API Access (Optional); The solution also offers API access, enabling automated retrieval of risk data, integration with SIEM/ITSM/CMDB systems, and embedding risk insights into existing workflows.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: No
• Customisation available: No

Scaling

• Independence of resources: Its cloud-native SaaS architecture, which is designed for scalability and isolation.; ; Key measures include:; ; Elastic cloud infrastructure that scales automatically to handle spikes in demand; ; Logical tenant isolation, ensuring each customer’s data and workloads are separated; ; Resource management and monitoring to prevent any single tenant from degrading performance; ; Continuous capacity planning to maintain consistent performance as the customer base grows

Analytics

• Service usage metrics: Yes
• Metrics types: Activity logs showing who accessed the platform and when; ; Report generation history; ; API request logs (for customers using integrations); ; Third-party risk changes over time (which isn’t usage but reflects operational activity
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Orpheus Cyber

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: No
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Users can export their data at any time during the contract through the web interface (for reports and dashboards) or via API for structured data extraction, with exports typically available in standard formats such as CSV or PDF.
• Data export formats:
  • CSV
  • ODF
• Data import formats:
  • CSV
  • ODF

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

• Guaranteed availability: Orpheus shall use commercially reasonable endeavours to make the Services available 97% of the; time during the Core Hours, except for unscheduled maintenance performed during the Core Hours,; provided that Orpheus has used reasonable endeavours to give the Customer at least 3 Core Hours’; notice in advance.
• Approach to resilience: Available on request
• Outage reporting: Orpheus Cyber typically communicates service outages using standard SaaS incident notification processes:; ; Email alerts to subscribed users or administrators; ; Status dashboards / portal updates showing current service health; ; Severity-based notifications depending on the impact of the outage; ; Follow-up reports after resolution with details on cause and remediation

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Orpheus Cyber restricts access to management interfaces and support channels using role-based access control (RBAC), ensuring users only see data and functions relevant to their role. Secure authentication, including SSO and strong password policies, protects accounts, while support channels are limited to verified users. All access and support interactions are logged and monitored for auditing and anomaly detection. Regular reviews of roles and permissions maintain least-privilege principles and compliance. This approach ensures that only authorised personnel can manage, view, or act on third-party risk data, while maintaining transparency and traceability for governance and security purposes.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: You control when users can access audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: No
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Orpheus Cyber follows comprehensive information security policies and processes aligned with industry best practices for SaaS providers. Key elements include:; ; ISO/IEC 27001-aligned policies for information security management; ; Access control and role-based permissions to restrict data access; ; Data encryption in transit and at rest; ; Regular vulnerability scanning and penetration testing; ; Incident response and breach management procedures; ; **Change management
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Orpheus Cyber maintains formal configuration and change management processes to ensure service integrity and security. All components of the platform are tracked throughout their lifecycle, including versioning, dependencies, and deployment history. Changes are submitted through a controlled workflow, assessed for potential security, operational, and compliance impacts before approval. Risk assessments are conducted for each change, and testing occurs in isolated environments where required. Approved changes are logged and auditable, with roll-back procedures in place. Continuous monitoring ensures changes behave as expected, maintaining system stability, security, and compliance with internal policies and industry best practices.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Orpheus Cyber maintains a structured vulnerability management program to protect its services. Potential threats are assessed through continuous monitoring, automated scanning, and intelligence from internal security teams and trusted external sources, including CVE databases, industry advisories, and threat intelligence feeds. Detected vulnerabilities are prioritised based on severity, exploitability, and impact, and patches or mitigations are deployed rapidly according to risk, with critical issues addressed immediately. All actions are tracked, logged, and reviewed to ensure compliance. The process combines proactive threat assessment, timely patching, and ongoing monitoring to maintain platform security and resilience.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Orpheus Cyber employs continuous protective monitoring to detect and respond to potential security compromises. Potential compromises are identified through real-time log analysis, anomaly detection, and correlation of suspicious activity across the platform. When a potential compromise is detected, predefined incident response procedures are triggered immediately, including containment, investigation, and mitigation. Response times are prioritised based on severity, with critical events addressed without delay. All monitoring, detection, and response activities are logged for auditing and post-incident review. This approach ensures rapid detection, timely intervention, and minimisation of risk to customer data and service availability.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Orpheus Cyber follows a structured incident management process to ensure timely detection, response, and resolution of security events. Continuous monitoring identifies anomalies or potential breaches, which are classified and prioritised based on severity and impact. Immediate containment and mitigation measures limit risk and prevent lateral movement. A detailed investigation and root cause analysis are performed, followed by resolution and remediation of affected systems. Customers receive clear communication and incident reports, and a post-incident review captures lessons learned. This process ensures auditable, controlled responses that continuously improve platform security and operational resilience.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Orpheus allows interested organisations to access a free trial of their platform via a reseller. The exact duration and scope of what’s included in the trial (e.g., access to dashboards, reports, or risk scoring) are usually confirmed with Orpheus during onboarding or via sales engagement.
• Link to free trial: https://orpheus-cyber.com/third-party-risk-management/

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 20%
• Between £250,000 and £500,000: 20%
• Between £500,001 and £1,000,000: 20%
• Between £1,000,001 and £2,500,000: 20%
• Between £2,500,001 and £5,000,000: 20%
• Over £5,000,001: 20%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: URS
• ISO/IEC 27001 accreditation date: Tuesday 23 September 2025
• What the ISO/IEC 27001 doesn’t cover: NA
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: URS
• ISO 9001 accreditation date: Tuesday 26 December 2023
• What the ISO 9001 doesn’t cover: NA
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: None of the criteria
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 93dcd8e1-1939-481b-b4e9-d630ec2d7db1
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at accounts@bluefort.com. Tell them what format you need. It will help if you say what assistive technology you use.