| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £800.00 | £800.00 |
| Solution architect | £1,000.00 | £1,000.00 |
| Senior solution architect | £1,150.00 | £1,150.00 |
| Lead solution architect | £1,250.00 | £1,250.00 |
| Principal solution architect | £1,350.00 | £1,350.00 |
HYDE PARK SOLUTIONS LIMITED
Upgrade Management for Primavera Applications
A SaaS solution is continually upgraded, in Oracle’s case monthly. HPS’s qualified PPM subject matter and technical experts will manage these upgrades for you. We will ensure that existing processes continue to work, reconfiguring your Primavera P6, Oracle Primavera Cloud (OPC), Primavera Aconex or Oracle Primavera Unifier solution where necessary.
Features
- Tried and tested upgrade/regression methodology used 100s of times
- HPS will undertake quality regression testing for Primavera upgrades
- Full documentation of P6, OPC, Aconex and Unifier upgrades
- Automated Primavera tools ensure high levels of data/process assurance
- Emerging Primavera upgrade best-practice deployed within months
- We manage the end-to-end Primavera upgrade process
- Fixed annual support fee offered for Primavera upgrades
- HPS ensures current functionality used is available in new version
Benefits
- Significantly reduces risk associated with monthly Primavera upgrades
- You focus on running the business, we upgrade Primavera applications
- HPS has 17-year expertise in upgrading Oracle Primavera PPM solutions
- On average we perform 25 Primavera upgrades p.a. (Unifier: 5)
- Perform standardised Primavera upgrade and Primavera regression approach
- Low cost, no impact on internal resources by Primavera upgrades
- Repeatable proven Primavera upgrade process
- Auditable processes ensure Primavera upgrade governance and data compliance
Pricing
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@hydeparksolutions.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
3 2 2 3 4 1 6 6 5 6 1 2 9 4 1
Contact
HYDE PARK SOLUTIONS LIMITED
Hyde Park Solutions Sales Team
Telephone: 0203 174 0070
Email: sales@hydeparksolutions.com
About the service
- Service categories
-
Cloud Support Services
Set Up and Migration
- Data/information structure design
Service scope
- Service constraints
- Oracle provide an Oracle Maintenance package. This depending on product may address some of the Technical requirements, however it is unlikely to provide much of your Business requirements for support. Access to the Oracle Help desk is provided under Oracle Maintenance above. Your Cloud service provider will normally address the technical aspects of infrastructure and environment issues.
User support
- Email or online ticketing support
- Yes
- Support response times
- 9 to 5 (UK time), Monday to Friday
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Hyde Park Solutions (HPS) has three support types: 1. Application Service Management (ASM) – provision of the support service and support manager, support environment and support ticketing application. 2. Application Maintenance Service (AMS) – provision of an ITIL process to support both technical and business related solutions. 3. Application Development Service (ADS) – provision of resources to enable changes and ongoing development of your implementation, both from a technical and from an application configuration, business process perspective.
Supplier type
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- No
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate application operations engineer | £700.00 | £700.00 |
| Application operations engineer | £900.00 | £900.00 |
| Senior application operations engineer | £1,000.00 | £1,000.00 |
| Lead application operations engineer | £1,150.00 | £1,150.00 |
| Principal application operations engineer | £1,250.00 | £1,250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk analyst | £900.00 | £900.00 |
| Senior service desk analyst | £1,000.00 | £1,000.00 |
| Service desk manager | £1,150.00 | £1,150.00 |
| Head of service desk | £1,250.00 | £1,250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £900.00 | £900.00 |
| Delivery manager | £1,000.00 | £1,000.00 |
| Senior delivery manager | £1,150.00 | £1,150.00 |
| Head of (Agile) delivery management | £1,250.00 | £1,250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice developer | £500.00 | £500.00 |
| Junior developer | £700.00 | £700.00 |
| Developer | £900.00 | £900.00 |
| Senior developer | £950.00 | £950.00 |
| Senior developer - management | £950.00 | £950.00 |
| Lead developer | £1,000.00 | £1,000.00 |
| Lead developer - management | £1,000.00 | £1,000.00 |
| Principal developer | £1,250.00 | £1,250.00 |
| Principal developer - management | £1,250.00 | £1,250.00 |
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- ISO/IEC 27001 accredited by
- British Assessment Bureau (BAB)
- ISO/IEC 27001 accreditation date
- Monday 23 March 2020
- What the ISO/IEC 27001 doesn’t cover
- Certification covers all aspects of the HPS operations
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- ISO 9001 certification accredited by
- British Assessment Bureau (BAB)
- ISO 9001 accreditation date
- Monday 23 March 2020
- What the ISO 9001 doesn’t cover
- Certification covers all aspects of the HPS operations
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber Essentials Certificate Number
- Eed8beff-97ab-4058-af57-53a64b265ad2
- Cyber essentials plus
- Yes
- Cyber Essentials Plus Certificate Number
- B5f8063c-270b-42d5-833e-abff92235e7d
- Other security certifications
- No
Social value
- Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@hydeparksolutions.com.
Tell them what format you need. It will help if you say what assistive technology you use.