DATAQUEST GROUP LIMITED

Project Management as a Service (PMaaS)

Tailored Project & Programme Management services for Cloud users. Capabilities: Project Analysis, Project Planning, Programme Management, Project Administration, PMO Management, Information Analysis, Business Analysis, PMO Analysis, Portfolio Management, Change Management, MSP. Qualifications: Agile, Waterfall,, SCRUM

Features

• Project management and leadership using agile and waterfall methodologies
• Investment appraisals, business cases, business planning and strategic alignment
• Interactive project planning and scheduling
• Identifying project management requirements
• Project risk, assumptions, project controls and health checks
• Project transformation, change management and control
• Project management for benefits realisation
• Project reporting, dashboards, metrics and strategic insight
• Project management for intelligent customer support
• Consultancy from current-state analysis till delivery of cloud-based solutions

Benefits

• Quickly embedded cost reduction and efficiency improvements
• Ability to design methodology to best suit project environment
• Fully realised, quantifiable and reportable project benefits
• Effective client team development via project knowledge management
• Project Management for improved process control and maturity
• Ability to integrate management teams in fully controlled project environments
• Accurate understanding of project status and project management requirements
• Project Management for enhanced business performance and organisational success
• Project Management for effective stakeholder community engagement
• Soft landing project transition from management consultants back to client

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mlyons@dqgroup.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

341215247934612

Contact

Michael Lyons
07799894781
mlyons@dqgroup.com

About the service

• Service categories:

  Cloud Support Services

  Ongoing Support

  • Product support capabilities
  • Reporting and proactive results analysis
  • End user training coordination
  • Other

Service scope

• Service constraints: Our service is subject to our rigorous information security and quality control process led by our ISO 27001 and 9001 standards. A dedicated Project Delivery Lead will manage each engagement to establish and align our approach from initial introductions through to deployment to ensure the successful delivery of your Projects and Programmes. Each programme delivery lead reports directly into a business unit director meaning escalation paths are clear and quick and thus we are able to respond within a professional working day to any support issues.

User support

• Email or online ticketing support: Yes
• Support response times: A default set of SLAs and KPIs are offered with our Service Desk as a Service. Through discussion we believe in agreeing levels of service appropriate for customers needs. Details are provided in the Service Description Document. A Client Manager is included as part of the service who will be your primary point of contact, attend monthly performance reviews and be your point of escalation.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AAA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes, at an extra cost
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.2 AAA
• Web chat accessibility testing: None
• Support levels: Delivery Model, below , available on request; ; Remote or on-site support; Flexible engagement: short-term, long-term, or on-demand; Transparent pricing: day rates or fixed-price packages
• AI chatbot: Yes

Supplier type

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Pricing

• Discount for educational organisations: No

Architecture roles

Business architect

Role level	UK Rate	Offshore Rate
Trainee business architect	£375.00
Associate business architect	£1,500.00
Business architect	£1,100.00
Lead business architect	£1,100.00

Technical architect

Role level	UK Rate	Offshore Rate
Associate technical architect	£1,100.00
Technical architect	£975.00
Senior technical architect	£1,000.00
Lead technical architect	£1,100.00
Principal technical architect	£1,500.00

IT operations roles

IT service manager

Role level	UK Rate	Offshore Rate
IT service analyst	£375.00
IT service manager	£650.00
Senior IT service manager	£850.00
Head of IT service management	£1,100.00

Service desk manager

Role level	UK Rate	Offshore Rate
Service desk analyst	£475.00
Senior service desk analyst	£850.00
Service desk manager	£975.00
Head of service desk	£1,100.00

Service transition manager

Role level	UK Rate	Offshore Rate
Service acceptance analyst	£475.00
Service transition manager	£1,100.00
Lead service transition manager	£1,500.00

Standards and certifications

• ISO/IEC 27001 certification: Yes
• ISO/IEC 27001 accredited by: BSI
• ISO/IEC 27001 accreditation date: Monday 23 June 2025
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• ISO 9001 certification accredited by: BSI
• ISO 9001 accreditation date: Wednesday 24 December 2025
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: 5ba31597-0b17-45d6-9b70-40bd8742891e
• Cyber essentials plus: Yes
• Cyber Essentials Plus Certificate Number: 7fcd2286-5145-46c3-9c6d-9b77a37b1340
• Other security certifications: Yes
• Any other security certifications:
  • Waste Carrier Licence
  • Safe Contractor Approved
  • Data Protection Registration
  • SafePQQ Verified Business
  • ISO 14001

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
  • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mlyons@dqgroup.com. Tell them what format you need. It will help if you say what assistive technology you use.