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CENTRAL NETWORKS AND TECHNOLOGIES LIMITED

Central Networks Omnissa Horizon with Thin Client Endpoint Support

Central offer a fit for purpose desktop-as-a-service to your end users, via Omnissa Horizon Cloud. This virtual desktop and application software with Central, provides the components necessary to deploy, manage and monitor virtual desktops and applications across a plethora of device types, but with added endpoint thin client support attached.

Features

  • Determine and Procure Omnissa licenses
  • Identify use cases, goals and applications to be included
  • Desktop workload review - cloud hosted, on premise or hybrid
  • Ensure a bespoke DaaS solution that works for you
  • Application packaging, layering and virtualisation
  • Identify pool types, user profiles and app deployment requirements
  • Image / Pattern / Template creation
  • User acceptance testing
  • Migration and roll-out strategy using PRINCE2 Practitioners
  • Full Training and on-going support

Benefits

  • Custom solutions for each client
  • Efficient Control over all devices
  • Tailored bespoke DaaS design from leading PRINCE2 practitioners
  • Confidence that solution design will map to users' requirements
  • Centralised image management
  • Data security through consolidated and controlled services
  • Guided solution roll-out to users to ensure successful implementation
  • Ease of managed-service support
  • Non-persistent desktops for efficiency and security
  • Reduce Costs - TCO reduced due to less hardware

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Sales@centralnetworks.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

3 4 4 7 4 7 7 1 0 5 6 2 0 8 9

Contact

CENTRAL NETWORKS AND TECHNOLOGIES LIMITED Tamar Waite
Telephone: 01706747474
Email: Sales@centralnetworks.co.uk

About the service

Service categories

Cloud Support Services

Managed Cloud

Managed Private Cloud

  • Managed Private IaaS
  • Managed Private SaaS/PaaS
  • Application management

Service scope

Service constraints
No Constraints

User support

Email or online ticketing support
Yes
Support response times
The aim is to respond to questions on the first call, through an escalation 1st-3rd line classification
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Our operations team is broken down into two areas, Service Desk and Engineering. The Service Desk acts as the primary source of all activity, where calls are categorised, prioritised and filtered to the relevant specialist if required. Our calls are given a priority level from 1-5; whereas P1 is Disaster, business is non-operational all the way through to P5, of which could be a cosmetic incident, for example.
Our response times and levels are summarised below:
P1 - Urgent - 15mins Response Time (RT), 4 hrs Target Full Fix Time(TFFT) P2 - Critical - 30mins RT, 8 hrs TFFT
P3 - Very Important - 4 hrs RT, 20 hrs TFFT
P4 - Important - 10 hrs RT, 30 hrs TFFT
P5 - Informational - 3 days RT, 90 days TFFT (never normally this long)

The majority of activity will be remote based working, however we will send either a senior engineer to the client site, or a cloud specialist to a cloud hosting datacentre site, as and when required, depending on the incident. All priority incidents are included in our pricing, defined by customised SLA's and can be in unlimited numbers if required, depending on the client's needs.

Supplier type

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
VMware Horizon, VMware sphere, 10zig, Microsoft, Citrix, Fujitsu, HP, Lenovo

Staff security

Staff security clearance
Other security clearance
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
Yes

Architecture roles

Network architect
Role level UK Rate Offshore Rate
Associate network architect £1,000.00
Network architect £1,000.00
Lead network architect £1,000.00
Security architect
Role level UK Rate Offshore Rate
Security architect £1,000.00
Lead security architect £1,000.00
Principal security architect £1,000.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £1,000.00
Technical architect £1,000.00
Senior technical architect £1,000.00
Lead technical architect £1,000.00
Principal technical architect £1,000.00

Cyber security roles

Cyber security audit and assurance
Role level UK Rate Offshore Rate
Lead cyber security audit and assurance £1,000.00
Principal cyber security audit and assurance £1,000.00
Cyber security governance and risk management
Role level UK Rate Offshore Rate
Associate cyber security governance and risk manager £1,000.00
Lead cyber security governance and risk manager £1,000.00
Principal cyber security governance and risk manager £1,000.00
Cyber security monitoring
Role level UK Rate Offshore Rate
Associate cyber security monitoring £1,000.00
Lead cyber security monitoring £1,000.00
Principal cyber security monitoring £1,000.00
Cyber security vulnerability management
Role level UK Rate Offshore Rate
Associate cyber security vulnerability management £1,000.00
Lead cyber security vulnerability management £1,000.00
Principal cyber security vulnerability management £1,000.00
Cyber security testing
Role level UK Rate Offshore Rate
Associate cyber security testing £1,000.00
Lead cyber security penetration testing £1,000.00
Principal cyber security testing £1,000.00
Cyber security secure design
Role level UK Rate Offshore Rate
Associate cyber security secure systems architecture and design £1,000.00
Lead cyber security secure systems architecture and design £1,000.00
Principal cyber security secure systems architecture and design £1,000.00

Standards and certifications

ISO/IEC 27001 certification
Yes
ISO/IEC 27001 accredited by
Citation
ISO/IEC 27001 accreditation date
Monday 19 May 2025
What the ISO/IEC 27001 doesn’t cover
None
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
ISO 9001 certification accredited by
Citation
ISO 9001 accreditation date
Friday 3 January 2025
What the ISO 9001 doesn’t cover
None
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber Essentials Certificate Number
79646496-1330-4827-b087-691615c42291
Cyber essentials plus
Yes
Cyber Essentials Plus Certificate Number
106b321e-346f-4e5c-abd9-51b4fc523fa0
Other security certifications
No

Social value

Mission: Kick start economic growth

To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Sales@centralnetworks.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.