Qodea

Google SecOps (SOC): AI-Powered SIEM, SOAR and Advanced Threat Intelligence Platform

Google SecOps is a cloud-native security operations platform combining SIEM, SOAR, and threat intelligence. Built on Google's hyperscale infrastructure, it enables sub-second search across 12 months of security telemetry. Integrates Mandiant threat intelligence, VirusTotal, and Gemini AI for accelerated detection, investigation, and response.

Features

• Normalises security data from any source into common schema.
• Petabyte-scale search across 12 months in under one second.
• Custom detection rules with multi-event correlation and risk scoring.
• Native Mandiant and VirusTotal integration for automatic IOC matching.
• Case management, automated playbooks, and 700+ integrations.
• Natural language queries, investigation summaries, and rule generation.
• Risk scoring and behavioural analysis of users and assets.
• Google-managed detection rules updated for emerging threats.

Benefits

• Eliminate data silos by consolidating telemetry into one platform.
• Reduce mean time to detect with pre-built detections.
• Accelerate investigations with AI-powered summaries and natural language search.
• Scale security operations without infrastructure management or capacity planning.
• Automate repetitive tasks with customisable SOAR playbooks and workflows.
• Retain 12 months of searchable data at predictable pricing.
• Correlate events across multiple sources using Unified Data Model.
• Reduce analyst fatigue with risk-scored entities and contextualised alerts.
• Prioritise alerts based on threat intelligence relevance to you.
• Leverage Google's expertise through continuously updated curated detections.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector@qodea.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

362432193810535

Contact

Gemma Whitley
07568 115709
publicsector@qodea.com

About your service

• Service categories:

  Systems Infrastructure Software

  Security

  • Security analytics
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: Service limits: https://docs.cloud.google.com/chronicle/docs/soar/admin-tasks/advanced/service-limits; ; Dependencies: GCP Organisation & Project
• System requirements:
  • Stable internet access to Google Cloud endpoints.
  • Modern web browser (Chrome, Firefox, Edge, Safari).
  • Log forwarding infrastructure (forwarders, syslog, or API).
  • Google Cloud or federated identity provider for authentication.

User support

• Email or online ticketing support: Yes
• Support response times: Within industry standards. Additional information available here: https://cloud.google.com/terms/tssg
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: EN 301 549
• Phone support: No
• Web chat support: No
• Onsite support: No
• Support levels: We provide a managed Google SecOps service with SLA aligned to industry norms.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: We provide a complete onboarding service including setup, integrations with 3rd party services and training.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: To extract data before contract termination, users can utilise the following methods:; ; UDM Search Export: Export search results in CSV or JSON format via the console or API for specific time ranges and queries.; Detection & Rule Export: Download custom YARA-L detection rules and parser configurations for migration or backup purposes.; Case Data: Export case information, comments, and investigation timelines through the SOAR API.; Reference Data: Extract reference lists and data tables via API endpoints.; Note: After contract termination, access is revoked and data is deleted according to Google's data retention policies. Users should complete all data extraction before the contract end date.
• End-of-contract process: Access is revoked upon contract expiration. Data is retained for a limited grace period, then permanently deleted in accordance with Google's data retention and deletion policies.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Full API and user guide documentation is available online.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: EN 301 549
• API: Yes
• What users can and can't do using the API: Users cannot provision new tenants via the API; however, they can configure data ingestion by managing forwarders, create and deploy custom parsers, and establish feeds for threat intelligence or log collection. Reference lists and data tables can be created programmatically for detection rule enrichment.; ; Users can create, update, and manage YARA-L detection rules, search UDM events, retrieve and update alerts, manage cases and case comments, execute SOAR playbooks, and export search results. The API also supports entity lookups, IOC searches, and integration with external security tools.; ; API rate limits apply based on subscription tier. Some administrative functions (tenant provisioning, user management, billing) require the Google Cloud Console. Bulk historical data exports may require coordination with support for very large datasets.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Users can customise the service in the following ways:; ; Custom Parsers: Create parsers to normalise any log source into the Unified Data Model, enabling consistent analysis across all telemetry.; YARA-L Detection Rules: Write custom detection rules with multi-event correlation, risk scoring, and outcome actions tailored to your environment.; Reference Lists & Data Tables: Build enrichment data sets (watchlists, asset inventories, user groups) that detection rules can reference.; SOAR Playbooks: Design automated response workflows using the visual playbook editor with 700+ pre-built integrations.; Dashboards & Reports: Create custom dashboards and scheduled reports for security metrics and compliance requirements.; Entity Risk Scoring: Configure risk scoring models and thresholds based on organisational risk tolerance and asset criticality.; Threat Intelligence Feeds: Integrate additional third-party threat intelligence feeds alongside native Mandiant and VirusTotal intelligence.; RBAC Permissions: Define granular role-based access controls for analysts, investigators, and administrators.

Scaling

• Independence of resources: - Tenant isolation: Each customer gets a private tenancy with separate data environments; - Data RBAC: Scopes limit user access by log type, namespace, or ingestion labels; - Forwarder isolation: Multi-tenant support with TLS encryption per source

Analytics

• Service usage metrics: Yes
• Metrics types: - Ingestion: log count, volume (bytes), event count, drop/rejection rates, quota usage, health status; - Detection: alert counts by severity, rule detections, IoC matches, risk scores; - Data health: parsing errors, ingestion anomalies, log type distribution
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Google

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: In-house destruction process
• Data sanitisation type: Physical Destruction / Hardware containing data is completely destroyed

Data importing and exporting

• Data export approach: Data can be programmatically exported in JSON/CSV format. Reports and graphs can be downloaded as PDF.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • PDF
  • JSON
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • JSON
  • XML
  • Key-Value pairs (KV)
  • Syslog
  • CEF
  • LEEF
  • Windows Events

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: - SLA: 99% monthly uptime for both SIEM and SOAR; ; https://cloud.google.com/terms/secops/sla?hl=en
• Approach to resilience: Available on request.
• Outage reporting: https://status.cloud.google.com/security/

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
• Access restrictions in management interfaces and support channels: Role-Based Access Control (RBAC) allows administrators to define granular permissions for users.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: Between 6 months and 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CSM version 4.0
  • ISO/IEC 27001
• Information security policies and processes: Our Integrated Management System details the information security and quality policies, incorporating the requirements of ISO 27001:2022 and ISO 9001:2015. The IMS is designed to ensure the efficiency, security, and reliability of operations. A Risk Management framework, based on ISO 31000, is used company-wide to identify, assess, evaluate, and mitigate risks. Changes to the IMS follow a formal Change Management process: submission, documentation in Jira, analysis by the IMS Board, and review/approval by the Compliance Team and IMS Board. Internal and external Audit and Assurance frameworks are maintained for continuous improvement and regulatory alignment. Governance and Reporting Structures The Governance and Integration Lead holds the overarching responsibility for the IMS. The Board of Directors approves the IMS Policy and delegates its implementation to the Compliance Team. The IMS Board meets at least quarterly for governance and to discuss issues and updates. The Compliance Team ensures compliance with the ISO standards, oversees IMS implementation, and manages incidents and risks. The reporting structure involves the Compliance Manager reporting on Risk Management, Audit Results, Incidents, and Business Improvement Actions to the IMS Board quarterly or as needed. Progress on Objectives and Key Results (OKRs) is also monitored and reported to the IMS Board.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Google utilises automated configuration management and strict change control procedures with peer review and testing pipelines. Changes are rolled out progressively (canary deployments) to minimise impact.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Google employs a comprehensive, automated vulnerability management process that includes: Automated Scanning: Continuous, automated scanning of infrastructure and products using advanced tools (including AI/ML) to detect security flaws. Prioritization: Vulnerabilities are prioritized based on severity, exploitability, potential impact on critical infrastructure. Remediation: A rigorous patching process ensures critical vulnerabilities are resolved quickly. When found, special procedures are activated to expedite remediation. Bug Bounty Program: Google engages with the external security research community through its Vulnerability Reward Programs to identify issues that internal testing might miss. Curated Intelligence: The service itself provides "Vulnerability Intelligence" to help users prioritise their own patching
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Google employs 24/7/365 multi-layered monitoring to safeguard infrastructure. This includes: Continuous Monitoring: Dedicated teams automate log, network, and activity tracking to detect suspicious behavior. Automated Detection: Machine learning models filter noise and escalate high-fidelity alerts in real-time. Incident Integration: Monitoring tightly integrates with NIST-aligned response processes for rapid mitigation. Proactive Testing: Continuous vulnerability scanning and "Red Team" exercises identify weaknesses early. Transparency: Tools like Access Transparency logs provide customers visibility into relevant security events.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Google follows a rigorous incident management process aligned with NIST guidelines, utilising pre-defined playbooks and automated detection for common security events. Users report incidents via the Google Cloud Console, support tickets, or by engaging Mandiant Incident Response directly for severe breaches. Google communicates status via the Service Health Dashboard and proactive notifications. For data incidents, we provide detailed reports outlining impact and remediation steps.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Bsi
• ISO/IEC 27001 accreditation date: Wednesday 1 March 2023
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Bsi
• ISO 9001 accreditation date: Monday 20 May 2024
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 59bced93-b8a9-43b3-867f-fabbda9c23ec
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: B254f77e-c3bb-4d91-99f9-d8092a0c8195
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector@qodea.com. Tell them what format you need. It will help if you say what assistive technology you use.