Silkflo

SilkFlo: Benefits Realization & Innovation Portfolio Platform

Prove ‘Value for Money’ on digital transformation. SilkFlo is the centralized platform to govern innovation, build defensible business cases (including RPA and MS Copilot), and track realized benefits post-deployment. Replace spreadsheet chaos with an auditable system of record that ensures every technology investment delivers measurable efficiency and capacity release.

Features

• Centralized portfolio management for all digital transformation initiatives.
• AI-powered idea intake, triage, and instant project charter generation.
• Automated business case builder for defensible investment decision making.
• Real-time dashboards tracking realized benefits and Value for Money.
• Dedicated Microsoft Copilot and GenAI value realization tracking.
• Robust governance workflows with staged approvals and immutable audit trails.
• Dynamic assessment templates for Cost, Risk, and Service Improvement.
• Vendor-agnostic API tracks value from any technology.
• Instant executive reporting for Senior Leadership Team and Board oversight.
• Cloud-hosted on Microsoft Azure with ISO 27001 security compliance.

Benefits

• Prove Value for Money on all technology and AI investments.
• Track realized benefits post-deployment to validate actual return on investment.
• Release frontline capacity by prioritizing high-impact service improvement initiatives.
• Justify AI and Copilot spend with defensible, task-based productivity figures.
• Standardize business cases across departments to ensure consistent investment decisions.
• Reduce financial risk by validating project feasibility before releasing budget.
• Automate executive reporting for Senior Leadership Teams, saving administrative time.
• Centralize all digital transformation initiatives into a single, visible portfolio.
• Accelerate decision-making with streamlined, digital approval workflows and governance gates.
• Secure a permanent, auditable legacy of all innovation assets.

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at alexander@silkflo.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

391619549276361

Contact

Alexander Leonida
07590639488
alexander@silkflo.com

About the service

• Service categories:
  • Applications
    • Enterprise resource management
      • Enterprise performance management
        • Enterprise performance management
      • Project and portfolio management
        • Project and portfolio management
      • Asset life-cycle management
        • Asset life-cycle management
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: Planned maintenance is scheduled outside of standard UK business hours with advance notice. The platform is cloud-native and requires an internet connection and a modern web browser (Microsoft Edge, Google Chrome, Firefox, or Safari). As a multi-tenant SaaS solution, deep customisation is achieved through the platform's configuration settings (templates, workflows, fields) rather than bespoke code development.
• System requirements:
  • Modern web browser (Microsoft Edge, Google Chrome, Firefox, Safari).
  • Reliable internet connection (Standard broadband or mobile data).
  • No local software installation or on-premise hardware required.
  • Valid corporate email address for user authentication and access.

User support

• Email or online ticketing support: Yes
• Support response times: We respond to all support enquiries within 1 business day. Standard support hours are Monday to Friday, 09:00 to 17:00 (UK time), excluding public holidays.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• AI chatbot: No
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: SilkFlo utilizes a market-leading web chat provider that conducts regular, rigorous accessibility testing. Their testing protocols include manual and automated verification by users of common assistive technologies, including screen readers, keyboard-only navigation, and speech recognition software.
• Onsite support: Yes, at extra cost
• Support levels: Pro Plan (Standard Support):; Included in the license fee. Provides email and online ticketing support during standard UK business hours (09:00 - 17:00, Monday-Friday). Users receive a guaranteed response within 24 hours for critical issues, initial onboarding calls (1 hour), unlimited access to our self-service knowledge base, tutorials, and methodology guides.; ; Enterprise Plan (Premium Support):; Included in the Enterprise license. Designed for large-scale transformation programs, this tier includes all Pro features plus:; - Dedicated Customer Success Manager: A named contact who acts as a Technical Account Manager (TAM) to guide technical setup and long-term adoption.; - Quarterly Strategy Reviews: Collaborative sessions to analyze realized benefits, optimize the innovation pipeline, and ensure alignment with council strategic goals.; - Priority Response: Accelerated response times (typically <4 hours for critical issues).; - Custom Onboarding: Managed setup of platform and tailored value driver templates.; ; Costs:; All support levels are bundled into the respective subscription tiers, ensuring predictable budgeting with no hidden support costs.; ; Custom Support (Optional):; For those requiring enhanced SLAs (e.g., 24/7 critical incident coverage) or intensive "Managed Discovery" assistance, we offer Custom Support packages. These start from £5,000 annually, or can be tailored using professional service day rates (typically £450 per day).
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Onboarding with SilkFlo is designed to be frictionless and deliver immediate value. Upon contract signature, users receive instant access via our secure web portal - no local installation required.; We ensure rapid adoption through a three-tiered support approach:; Self-Serve & In-App Guidance: New users are greeted by an interactive, in-app tutorial that walks them through platform setup, capturing their first idea, and building a business case. A comprehensive Knowledge Base provides 24/7 access to step-by-step guides and best practices.; Structured Success Plan: We provide a proven 4-Week Success Plan designed to take your team from initial setup to generating your first defensible business case and tracking realized benefits.; Dedicated Support: For Pro plans, we provide several onboarding and training workshops for your team. For Enterprise plans, we also assign a dedicated Customer Success Manager. We work directly with your digital team to configure governance workflows, set up Single Sign-On (SSO), and ensure the platform maps to your specific "Value for Money" reporting requirements.; Our goal is to ensure your team is confident, compliant, and generating measurable value within the first 30 days.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • ODF
  • PDF
• Documentation accessibility standard: WCAG 2.2 AA
• End-of-contract data extraction: SilkFlo ensures full data portability with no vendor lock-in. While we aim to be your long-term partner, users can extract their data at any time during or at the end of the contract via self-service tools.; Self-Service Export (Standard): Administrators can export all platform data - including Ideas, Detailed Assessments, Business Cases, and Realized Benefit logs - directly from the UI into standard CSV or Excel formats.; API Extraction: For full database extraction or migration to another system, structured data is accessible via our RESTful API in JSON format. There is no additional cost for this data extraction. ; ; Managed Service:; If you require a bespoke extraction (e.g., custom database dumps or specific file formatting), our engineering team can perform this service for you. This would be scoped and charged based on our standard SFIA rate card.; ; Upon contract termination, data is securely retained for a standard grace period to allow for retrieval before being permanently deleted in accordance with our ISO 27001 data retention policy.
• End-of-contract process: Upon contract expiry, active access to the SilkFlo platform is suspended. Customers are advised to perform all necessary data exports using the self-service tools prior to the contract end date. Following termination, customer data is retained in a secure, dormant state for 30 days before being permanently deleted in accordance with our ISO 27001 data retention policy. If data extraction is required during this retention period, temporary access can be arranged via a Service Request.; ; Included in the Contract Price:; - Full access to the SilkFlo SaaS platform.; - All hosting, infrastructure, and maintenance costs.; - Standard software updates and feature releases.; - Standard Support (via ticketing system).; - Access to the Knowledge Base and learning materials.; ; Additional Costs:; - Professional Services (e.g., bespoke onboarding, training workshops, custom integrations) – charged via SFIA rate card.; - Managed Data Extraction (if the client prefers us to handle the export).; Premium Support SLAs (if applicable).

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The service is fully accessible via mobile browsers for viewing dashboards and tracking initiative progress on the move. However, the interface is primarily optimized for desktop and large-screen devices to support the high data density required for completing detailed assessments and constructing complex business cases.
• Service interface: Yes
• Description of service interface: SilkFlo is accessed via a secure, web-based user interface. It requires no local installation and is fully compatible with all modern browsers, including Microsoft Edge and Google Chrome, which are standard across the public sector. The interface features a guided assessment wizard, intuitive executive dashboards, and a centralized portfolio management console. It is designed for accessibility and simplicity, ensuring that both frontline staff and senior leaders can use the platform with minimal training.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: SilkFlo is built following WCAG 2.1 AA accessibility standards to ensure inclusivity across the public sector. We conduct ongoing user interface testing with our current public sector partners to ensure the platform is intuitive and accessible for all users, including those using basic assistive browser settings and high-contrast modes.
• User support accessibility: WCAG 2.2 AA
• API: Yes
• What users can and can't do using the API: SilkFlo provides a RESTful API to support automated data integration and vendor-agnostic value tracking. Users can securely generate and manage API keys directly through the platform’s UI.; Capabilities:; - Automated Discovery: Users can programmatically push new ideas and initiatives from external capture tools (e.g., Microsoft Forms, Planner or SharePoint) into the SilkFlo pipeline.; - Real-time ROI Tracking: Users can send realised benefit data (actuals) from any technology source into SilkFlo. This enables centralised 'Value for Money' reporting across your entire diverse technology stack - from enterprise automation platforms like UiPath, Blue Prism, and Microsoft Power Platform, to GenAI tools like Microsoft Copilot, and even open-source solutions like N8N.; - Data Retrieval: Users can fetch initiative data and calculated KPIs for integration with external BI tools and dashboards.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • ODF
  • PDF
  • Other
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: SilkFlo is designed to adapt to each organization's specific digital transformation framework and governance requirements.; ; What can be customised:; - Organizational Hierarchy: Configure custom Business Units, Teams, Locations, and more to mirror the organization’s structure.; - Assessment Templates: Users can tailor the language and logic of investment assessment templates (e.g., Cost, Risk, CX) to match internal standards.; - Governance Stages: Define custom labels and "At Risk" context reasons to align with existing project management workflows.; - Financial Parameters: Configure system-wide default hourly rates, currency, vendor licences, CAPEX and OPEX costs, working hours, and more for consistent ROI calculations.; - Branding: Transform SilkFlo into a branded internal 'Innovation Hub'. Admins can apply corporate logos, customize UI color palettes to match brand guidelines and drive user adoption.; ; How users can customise:; Customization is performed through a secure, self-service Admin Console. No coding or developer intervention is required. Admins can toggle features on or off and update configuration settings in real-time.; ; Who can customise:; Administrative functions are restricted to users with the "System Admin" roles. This ensures that the organization maintains a single, standardized source of truth for value management while allowing designated experts to tune the platform's logic.

Scaling

• Independence of resources: SilkFlo is a cloud-native SaaS platform built on Microsoft Azure's multi-tenant architecture. We guarantee performance stability through:; Resource Isolation: Our architecture ensures logical separation of data and processing, preventing performance effects where one user’s heavy demand impacts another.; Auto-Scaling: We leverage Azure’s dynamic scaling to automatically increase compute and database capacity in response to real-time traffic spikes.; Load Balancing: Intelligent traffic distribution prevents system bottlenecks.; Proactive Monitoring: Automated alerts monitor system performance and resource health 24/7, allowing for proactive capacity management to maintain a consistent, high-speed experience for all users.

Analytics

• Service usage metrics: Yes
• Metrics types: SilkFlo provides real-time service and performance metrics via dedicated dashboards. Administrators can monitor seat utilization and license allocation through the Admin Console. The ‘Program Performance’ dashboard tracks operational metrics including pipeline velocity, throughput, and stage-gate conversion rates. Strategic metrics, such as total value identified, forecasted ROI, and realized benefits, are tracked to support ‘Value for Money’ reporting to senior leadership.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: No

Supplier type

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type:
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: SilkFlo provides two primary self-service methods for data export to ensure full portability and prevent vendor lock-in:; 1. User Interface (UI) Export: Administrators can instantly export all structured data - including initiative details, assessment results, and realised benefit logs - into standard CSV format directly from the platform’s dashboards.; 2. Open API: For automated data extraction or system migrations, users can programmatically access all platform data via our RESTful Open API in JSON format.; These options empower buyers to maintain complete ownership of their data for internal reporting or external integration at any time.
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats: JSON
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats: JSON

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: SilkFlo guarantees a 99.9% availability uptime during standard support hours for Enterprise plan customers.; Service Level Agreement (SLA):; Target: 99.9% uptime measured monthly.; Historical Performance: Our platform has averaged >99% uptime over the last 12 months.; Service Credits (Refunds): In the unlikely event that we fail to meet the guaranteed availability levels, customers are eligible for Service Credits applied to their next billing cycle. Credits are calculated on a sliding scale based on the duration of the downtime, ranging from 5% to a maximum of 25% of the monthly fee.
• Approach to resilience: SilkFlo is a cloud-native platform hosted on Microsoft Azure, leveraging its inherent world-class resilience and redundancy.; Resilience Architecture:; - Hosting: We utilise Azure PaaS (Platform as a Service) components which provide automatic fault tolerance and load balancing.; - Disaster Recovery (DR): We utilise Azure Site Recovery to ensure rapid service restoration. Our targets are an RPO (Recovery Point Objective) of <60 minutes and an RTO (Recovery Time Objective) of <4 hours.; - Data Integrity: Customer data is backed up automatically via geo-redundant storage, ensuring data survives even a total regional datacentre failure.; - Testing: Disaster recovery plans are tested annually in line with our ISO 27001:2022 Business Continuity policy.
• Outage reporting: We adopt a proactive approach to communicating service interruptions.; - Email Alerts: In the event of a confirmed service outage or performance degradation, all registered Administrators are notified immediately via email.; - Status Updates: Follow-up emails provide regular status updates until resolution.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: SilkFlo strictly adheres to ISO 27001:2022 access control standards. Management interfaces are secured via Role-Based Access Control (RBAC) and mandatory Multi-Factor Authentication (MFA), enforcing the Principle of Least Privilege. Access is restricted to authorized technical staff and reviewed quarterly.; Support channels are isolated; staff lack access to client production data by default. Necessary troubleshooting access is ticket-governed, time-bound, and requires explicit authorisation. Immutable audit trails are maintained for all administrative and support actions within our Microsoft Azure environment to ensure complete accountability and compliance with government security principles.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: Between 1 month and 6 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: Between 1 month and 6 months
• How long system logs are stored for: Between 1 month and 6 months

Security governance

• Named board-level person responsible for service security: Yes
• Software Security Code of Practice: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: SilkFlo operates a comprehensive Information Security Management System (ISMS) that is fully aligned with ISO 27001:2022 standards (formal audit completed December 2025). We are Cyber Essentials certified and strictly adhere to UK GDPR and the Data Protection Act 2018.; Reporting Structure:; Security is a board-level priority at SilkFlo. Our reporting structure is as follows:; Chief Executive Officer (CEO): Ultimate accountability for risk management and security strategy.; Tech Lead: Responsible for technical implementation, infrastructure security (Azure), and incident response.; Security/Compliance Officer: Manages the ISMS, policy documentation, and internal audits.; Ensuring Policy Compliance:; We ensure our policies are followed through a "Defense in Depth" approach:; Technical Controls: We leverage Microsoft Azure Security Center for real-time monitoring, automated vulnerability scanning, and identity management (MFA and RBAC).; Personnel Security: All employees undergo mandatory annual security awareness training and background checks.; Audits & Reviews: We conduct quarterly internal audits of our ISMS and annual management reviews to identify areas for improvement.; Incident Management: A formal incident response policy is in place, with documented procedures for identification, containment, and reporting of potential threats.; Please see our Trust centre: https://silkflo.eu.trust.site/

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: We use Git-based version control and Azure Resource Manager (ARM) templates to track all service components throughout their lifecycle. Our Change Management policy, aligned with ISO 27001, requires every change to be logged and peer-reviewed. Mandatory Security Impact Assessments (SIAs) are performed before approval to evaluate risks to data integrity. Changes are tested in a staged environment before being deployed via automated, auditable CI/CD pipelines. This ensures a consistent and transparent trail of all modifications to our code base and infrastructure, maintaining a secure and stable environment for all buyers.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: We leverage Microsoft Defender for Cloud for continuous, automated vulnerability scanning across our Azure environment. Potential threats are assessed based on CVSS scores and potential business impact. Critical security patches are prioritized and typically deployed within 14 days, as per our internal SLAs. We source threat intelligence from the National Cyber Security Centre (NCSC), Microsoft Security Response Center (MSRC), and global CVE databases. Penetration tests are conducted at least once a year to identify complex vulnerabilities, ensuring our defenses remain robust against evolving exploits while maintaining the integrity of our multi-tenant architecture.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: We utilize Azure Monitor and Log Analytics for continuous protective monitoring of system logs and network traffic. Potential compromises are identified through automated alerts triggered by anomalous behavior or unauthorized access attempts. Upon detection, our response plan involves resource isolation, forensic analysis, and remediation. Our Incident Response Team is alerted 24/7, with initial triage beginning within 1 hour for high-severity events. This real-time monitoring strategy ensures that potential security events are captured, logged, and addressed promptly before they can impact service availability or the security of customer data.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Post-quantum cryptography secure: No
• Incident management approach: We maintain a formal Incident Management Policy with pre-defined response playbooks for common events such as data breaches or service outages. Users report incidents directly via our dedicated support portal or email. Every incident is logged, prioritized, and tracked through to resolution. Following a major incident, we provide affected buyers with a comprehensive Root Cause Analysis (RCA) report within 5 working days. This report details the incident timeline, impact, technical cause, and corrective actions taken to prevent recurrence, ensuring complete transparency and alignment with our ISO 27001:2022 continuous improvement goals.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: A 30-day trial includes All core platform features: AI idea capture, assessments, and value realisation dashboards for five users. Excludes premium enterprise features like SSO and advanced API access. We'll help you validate the "Value for Money" framework and business case logic before committing to a full subscription.
• Link to free trial: Www.silkflo.com

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 10%
• Between £1,000,001 and £2,500,000: 15%
• Between £2,500,001 and £5,000,000: 20%
• Over £5,000,001: 25%

Standards and certifications

• ISO/IEC 27001 certification: Yes
• ISO/IEC 27001 accredited by: Accorp Partners Cert Inc.
• ISO/IEC 27001 accreditation date: Friday 19 December 2025
• What the ISO/IEC 27001 doesn’t cover: The certification excludes the physical security and environmental controls of the underlying data centers, as SilkFlo is a cloud-native platform hosted on Microsoft Azure. Physical infrastructure security is the responsibility of Microsoft, which maintains its own ISO 27001 certifications. The scope specifically covers all internal business functions (HR, Engineering, Product, Support, Sales, Finance) and the technical infrastructure managed by SilkFlo to deliver its product and services.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: 64d90d21-6047-4f25-856b-797550464cc7
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: No

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
• Mission: Make Britain a clean energy superpower:

  To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

  Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Understanding of issues relating to entering the contract workforce
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at alexander@silkflo.com. Tell them what format you need. It will help if you say what assistive technology you use.