BYTES SOFTWARE SERVICES LIMITED

Bytes AWS Migration Mobilise

Bytes delivers a structured, risk-free approach to cloud adoption. Our methodology supports UK Government’s Cloud First policy and ensures compliance with Official security classifications. We combine technical excellence with social value commitments, delivering cost optimisation, sustainability, and risk reduction.

Features

• AWS landing zone design and deployment for secure cloud foundation
• Identity and access management configuration aligned with governance standards.
• Network architecture setup including VPCs, subnets, and connectivity options.
• Security controls implementation covering encryption, logging, and compliance monitoring.
• Governance framework establishment for cost, security, and operational policies.
• Migration wave planning using 7Rs for workload prioritisation and sequencing.
• Pilot migration execution to validate approach and minimise operational risk.
• Automation of account provisioning and baseline configuration for scalability.
• Enablement of monitoring and alerting systems for operational visibility.
• Knowledge transfer sessions to build internal capability and reduce dependency.

Benefits

• Reduces deployment times through automated landing zone configuration.
• Improves security posture with enforced governance and compliance controls.
• Minimises migration risk via validated pilot and phased approach
• Enhances operational efficiency through automated account provisioning processes.
• Reduces downtime by prioritising workloads using structured migration waves.
• Improves cost control through governance and FinOps integration.
• Accelerates cloud adoption with pre-built templates and best practices.
• Strengthens resilience by implementing monitoring and alerting from day one.
• Builds internal capability through structured knowledge transfer sessions.
• Supports scalability with standardised architecture and automation frameworks.

Service documents

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@bytes.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

403041596161847

Contact

Richard Read
01372 418 500
tenders@bytes.co.uk

About the service

• Service categories:

  Cloud Support Services

  Set Up and Migration

  • Data auditing and organising
  • Data/information structure design
  • Engagement and communication planning
  • Project management and governance
  • Service optimisation/right sizing
  • Mobilisation coordination

Service scope

• Service constraints: The Mobilise phase is primarily delivered remotely using secure collaboration tools to ensure efficiency and minimise disruption. On-site workshops can be arranged for critical activities such as landing zone validation but may require additional scheduling and cost.; ; Timely access to buyer resources, including network diagrams, security policies, and stakeholder availability, is essential for successful mobilisation. Delays in approvals or data provision can impact timelines. AWS funding eligibility is subject to programme requirements and buyer participation. This phase focuses on foundational setup and initial migration waves; full-scale migration and modernisation occur in subsequent phases.

User support

• Email or online ticketing support: Yes
• Support response times: All tickets are responded to within 15 minutes and then ongoing responses are per the SLA's set around ticket type, ticket priority and impact to the customer.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: We have tested both written and spoken chat against our AI tools in order to help assist customers in the best way possible including: Screen Reader Testing Keyboard-Only Navigation Magnification & Contrast Speech Recognition
• Support levels: Migration services are supported by the technical resources who have been assigned to the migration project and underpinned by the assigned PMO resource to guide the customer through to completion.; ; Following any migration projects customers have the opportunity to engage further and adopt ongoing support through both the FinOps and Managed Support Services. These are provided through a tiered service models, with features and engagement levels defined by the selected plan and Work Order. The Migration services typically include a dedicated project manager, solution architect, cloud engineer, and customer success manager to ensure goals are met throughout the engagement. Regular service reviews, reporting, and stakeholder meetings are included in all project plans, ensuring ongoing consultancy and support. Customers can escalate issues and receive guidance through these structured support levels, with the option to purchase additional consultancy for more complex or strategic requirements.
• AI chatbot: Yes

Supplier type

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Pricing

• Discount for educational organisations: No

Cyber security roles

Cyber security audit and assurance

Role level	UK Rate	Offshore Rate
Lead cyber security audit and assurance	£1,650.00	£1,650.00

Cyber security secure design

Role level	UK Rate	Offshore Rate
Lead cyber security secure systems architecture and design	£1,650.00	£1,650.00

Data roles

Data engineer

Role level	UK Rate	Offshore Rate
Data engineer	£950.00	£950.00

Standards and certifications

• ISO/IEC 27001 certification: Yes
• ISO/IEC 27001 accredited by: Citation ISO Certification Ltd
• ISO/IEC 27001 accreditation date: Wednesday 5 March 2025
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• ISO 9001 certification accredited by: Peers Quality Assurance Ltd
• ISO 9001 accreditation date: Wednesday 1 November 2023
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: Yes
• PCI DSS certification accredited by: SecurityMetrics
• PCI DSS accreditation date: Thursday 23 October 2025
• What the PCI DSS doesn’t cover: N/A
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: 3990f676-b304-42c4-9776-0869f2d32229
• Cyber essentials plus: Yes
• Cyber Essentials Plus Certificate Number: 21e94cf4-cda7-4d3a-8343-71e6363aef69
• Other security certifications: Yes
• Any other security certifications: IASME Cyber Assurance L2

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
  • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
• Mission: Make Britain a clean energy superpower:

  To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

  Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Understanding of issues relating to entering the contract workforce
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
  • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@bytes.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.