QUANTUM SECRET LIMITED

DMZ-in-a-box DiB

Provides orchestration to isolate workloads between users/devices/services Uses hypervisor-based isolation for different workloads Can orchestrate compute creation based on different methods, such as network connections, API endpoints, cross domain protected orchestration management Is fully ephemeral, in that the Technology itself does not persist data, and neither do guest compute nodes.

Features

• Delivered as a physical appliance deployed on hardware
• Technology developed under licence from the National Cyber Security Centre
• Strong workload isolation
• Ephemeral compute by design
• Minimal operating system footprint
• Memory-safe implementation
• Flexible orchestration mechanisms
• Certificate-based node identity
• Logging and monitoring framework
• Rebuild-based management model

Benefits

• Provides assurance (UK government security expertise)
• Reduces attack surface, limits the impact of compromise
• Lowers complexity and attack surface improving overall security posture
• Reduces classes of vulnerabilities(buffer overflows/memory corruption)
• Supports many operational use cases and integration patterns
• Enables strong, cryptographically verifiable identity for workloads
• Supports audit, and security monitoring without persisting workload data

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at <removed>@3d502c88-d74a-4739-8ebc-3b44669ef0c3.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

407138196988043

Contact

<removed>
<removed>
<removed>@3d502c88-d74a-4739-8ebc-3b44669ef0c3.com

About your service

• Service categories:

  Systems Infrastructure Software

  Security

  Network security

  • Trusted network access and protection
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model: Hybrid cloud
• Service constraints: Requires physical hardware
• System requirements:
  • Physical server hardware capable of hosting the DiB appliance
  • Secure, trusted physical hosting environment
  • Network connectivity appropriate to deployment and security requirements
  • HSM or Yubikey for key mat protection

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Within 4 hours. UK Working hours.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Standard support What’s included: Remote support during UK business hours Incident logging via email or agreed ticketing system Fault diagnosis and remediation guidance Software updates and patch guidance Enhanced support What’s included: Extended-hours remote support (for example, business hours plus on-call) Faster response times for incidents Proactive support for upgrades and configuration changes Direct access to experienced cloud support engineers Premium / on-site support What’s included: On-site engineer support at customer premises Support for installation, commissioning, and fault resolution Hands-on assistance during incidents or planned activities Can be combined with remote support
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: We help users start using the service through a structured onboarding approach. This includes consultancy-led onboarding to understand customer requirements, followed by training delivered either remotely or on-site. Training covers installation, configuration, operation, and management concepts. User documentation is provided to support ongoing use and knowledge transfer.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: At end of contract, the service operates on customer-owned hardware located on customer premises. No customer data is stored or retained by the service. All networks, hardware, and any customer-managed systems remain under customer control. No data extraction or transfer from the supplier is required.
• End-of-contract process: At the end of the contract, the service will cease to be supported by the supplier. The DiB Technology remains deployed on customer-owned hardware located on customer premises. No customer data is retained by the supplier, and no data removal or transfer is required. Included in the contract price: Use of the DiB Technology for the contract term Access to standard support (remote support during business hours) Access to documentation and agreed software updates Additional costs (if required): Enhanced or premium support options On-site engineer support Consultancy, training, or onboarding services beyond those included Any hardware, facilities, or third-party services provided by the customer
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: We help users start using the service through a structured onboarding approach. This includes consultancy-led onboarding to understand customer requirements, followed by training delivered either remotely or on-site. Training covers installation, configuration, operation, and management concepts. User documentation is provided to support ongoing use and knowledge transfer.

Using the service

• Web browser interface: No
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: Yes
• Description of customisation: The DiB appliance(s) can be configured as per the business needs of the customer. The service that is delivered (e.g VPN can be built specifically for the customer).

Scaling

• Independence of resources: Each customer is provided with a dedicated hardware appliance deployed on their premises. The service is not shared between customers. All compute, memory, storage, and network resources are reserved exclusively for the customer. As a result, one customer’s usage cannot affect the performance or availability of another customer’s service.

Analytics

• Service usage metrics: Yes
• Metrics types: Our DiB Monitoring platform provides metrics about the service.
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Heretics

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: Less than once a year
• Penetration testing approach: In-house
• Protecting data at rest: Other
• Other data at rest protection approach: DiB operates by running ephemeral compute by design
• Data sanitisation process: No
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Data is retained by the customer on their premises.
• Data export formats: Other
• Other data export formats:
  • Configuration files
  • Telemetry about the service
• Data import formats: Other
• Other data import formats: Configuration files

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: Availability is dependent on the customer’s deployment architecture, operational requirements, and the hardware procured by the customer. As the service is delivered as a customer-owned, on-premises appliance, the supplier does not provide a fixed, universal availability guarantee.
• Approach to resilience: Availability is dependent on the customer’s deployment architecture, operational requirements, and the hardware procured by the customer. As the service is delivered as a customer-owned, on-premises appliance, the supplier does not provide a fixed, universal availability guarantee.
• Outage reporting: This is provided by the DiB Monitoring solution.

Identity and authentication

• User authentication needed: No
• Access restrictions in management interfaces and support channels: Access restrictions in management interfaces and support channels ; DiB is managed via a dedicated management interface.
• Access restriction testing frequency: Less than once a year
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: No
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Cyber Essentials Plus
• Information security policies and processes: We follow formal information security policies covering governance, risk management, access control, incident management, and secure system operation. Policies are approved by senior management and reviewed regularly to ensure continued suitability and effectiveness. Responsibility for information security is clearly defined, with overall accountability held at senior management level and day-to-day enforcement carried out by technical leads and support engineers. Compliance with policies is ensured through: secure-by-design architecture, including workload isolation and ephemerality least-privilege access controls change management and rebuild-based operational processes logging and monitoring of the platform and ephemeral components Security incidents are managed through a defined incident management process, including escalation, investigation, and customer communication as appropriate. As the service is deployed on customer-owned hardware on customer premises, operational responsibilities and controls are clearly agreed with the customer as part of onboarding and delivery.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Supplier-defined controls
• Vulnerability management type: Undisclosed
• Vulnerability management approach: We operate a structured vulnerability management process focused on prevention, assessment, and timely remediation. Potential threats to the service are assessed through regular review of the platform architecture, software components, and dependencies. This includes consideration of changes to attack surface, isolation mechanisms, and supply-chain components. Information about potential vulnerabilities is obtained from multiple sources, including: vendor and upstream security advisories operating system and dependency security bulletins government and industry security guidance internal testing and review activities The DiB Technology is typically updated on a regular release cycle, usually every 4–6 weeks
• Protective monitoring type: Undisclosed
• Protective monitoring approach: DiB is monitored using a number of different technologies, we call these DiB-Mon (DiB-Monitor). This can be used to identify non-legitimate connections to DiB which can then be investigated.
• Incident management type: Undisclosed
• Incident management approach: We operate a defined incident management process to detect, manage, and resolve service incidents. Pre-defined processes are in place for common incident types, including service availability issues, security events, and operational faults. These processes define triage, escalation, investigation, and resolution activities. Users report incidents through agreed support channels, such as email or a ticketing system, depending on the support level in place. Incidents are logged, prioritised, and managed by support engineers in line with agreed response arrangements.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 1%
• Between £2,500,001 and £5,000,000: 3%
• Over £5,000,001: 5%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 1f4ff92e-5a65-4548-a557-2d3eeacba40b
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 2de30ddd-2cd2-4276-aed2-9a23f06d4458
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at <removed>@3d502c88-d74a-4739-8ebc-3b44669ef0c3.com. Tell them what format you need. It will help if you say what assistive technology you use.