BLUEFORT SECURITY LIMITED

Abnormal AI Cloud Email Security Platform with BlueFort Evolve

Abnormal Security delivers a cloud-native AI-powered email security platform that stops business email compromise, phishing, and supply chain attacks. It integrates with Microsoft 365 and Google Workspace, using behavioural, identity, and content signals to detect threats, prevent data loss, and provide actionable insights, all without disrupting existing mail flow.

Features

• Real-time email threat detection and alerting
• Cloud-native API-based deployment (no agents)
• Native Microsoft 365 and Google Workspace integration
• Post-delivery email scanning and remediation
• Behavioural analytics using machine learning models
• Automated incident investigation and response workflows
• Centralised management dashboard and reporting
• Role-based access controls for administrators
• Secure remote access via web-based management interface
• API access for integrations and automation

Benefits

• Stops advanced email attacks traditional tools miss
• Reduces phishing-related security incidents
• Minimises business email compromise financial losses
• Requires no changes to email infrastructure
• Accelerates detection and response times
• Reduces analyst workload through automation
• Improves protection for executive and VIP users
• Enhances visibility across email threat landscape
• Scales easily with organisational growth
• Strengthens overall email security posture

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at accounts@bluefort.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

441080858693179

Contact

Darren Smith
01252 917000
accounts@bluefort.com

About your service

• Service categories:

  Application Development and Deployment

  AI platforms

  AI software services

  • Anomaly Detection AI Software Services
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Evolve powered Abnromal can be an add on to Abnormal Cloud email SaaS if required
• Cloud deployment model: Public cloud
• Service constraints: Email-platform dependency: Designed primarily for Microsoft 365 and Google Workspace.; ; Internet connectivity required: Service availability depends on network access.; ; Limited legacy support: Not suitable for on-premises or unsupported mail systems.; ; Configuration scope: Some controls rely on native email platform permissions.; ; Detection focus: Specialised in inbound email threats, not endpoint protection.; ; Policy flexibility: Highly automated, with less manual rule-tuning than traditional gateways.
• System requirements: Requires a supported email platform (Microsoft 365 or Google Workspace)

User support

• Email or online ticketing support: Yes
• Support response times: Abnormal AI provides tiered customer support aligned to organisational needs. Standard support includes access to an online support portal, email ticketing, product documentation, and business-hours assistance with severity-based response targets. Enhanced and premium support options are available, offering faster response times, extended or 24/7 coverage for critical incidents, priority escalation, and access to a named Technical Account Manager. Support services include onboarding assistance, configuration guidance, troubleshooting, and best-practice advice. Service levels, response times, and escalation paths are defined contractually and designed to ensure continuity of email security operations.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: None
• Onsite support: Yes
• Support levels: 1. Standard Support; ; Business-hours support (Mon–Fri); ; Access to email and portal-based ticketing; ; Response times based on severity level; ; Knowledge base and documentation; ; 2. Enhanced / Priority Support; ; Extended support hours (e.g., 24/5 or 24/7 for urgent issues); ; Faster response and escalation for high-severity incidents; ; Priority handling of cases in the support queue; ; 3. Dedicated / Premium Support (optional); ; Named Technical Account Manager (TAM); ; Tailored onboarding and best-practice guidance; ; Proactive reviews and check-ins; ; Custom SLA commitments as part of enterprise agreement
• Support available to third parties: No
• AI chatbot: Yes

Onboarding and offboarding

• Getting started: Sign Up & Onboard: Customers receive credentials and initial guidance from Abnormal’s onboarding team.; ; Connect Email Environment: Integrate with Microsoft 365 or Google Workspace via a one-click API connection—no mail flow changes or MX record updates.; ; Configure Policies: Set security rules, define VIP users, and customise threat detection settings using the web dashboard.; ; Role Assignment: Assign administrators, analysts, and users appropriate access through role-based controls.; ; Activate Protection: Abnormal begins monitoring emails, detecting and remediating threats in real time.; ; Monitor & Report: Access dashboards and reports to track threats, blocked attacks, and user activity.; ; Setup is designed to be fast, frictionless, and requires minimal IT involvement.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • ODF
• End-of-contract data extraction: At the end of the contract, Abnormal AI enables users to export their data securely:; ; Web Portal Export: Administrators can download reports, logs, and configuration data in standard formats (CSV, PDF).; ; API Access: Structured data such as threat intelligence, blocked email logs, and user activity can be exported programmatically.; ; No Service Disruption: Exports can be performed while the service remains active until the contract expiry.; ; Support Assistance: Abnormal’s support team can provide guidance or facilitate bulk exports if needed.
• End-of-contract process: At the end of the contract, customers retain full access to the platform until the expiry date. Administrators can export all relevant data, including email threat logs, reports, and configuration settings, via the web portal or API. After the contract ends, Abnormal securely deletes customer data according to its data retention and sanitisation policies, ensuring no residual information remains in the system.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Limited view and less options to access certain information
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: Abnormal AI provides a web-based service interface for management, monitoring, and reporting.; Dashboard: Centralised view of email security status, alerts, and metrics; ; Policy Management: Configure security policies, user settings, and integrations; ; Threat Investigation: Access detailed analysis of detected attacks; ; Reporting: Generate real-time and historical reports on threats, blocked emails, and system activity; ; Role-Based Access: Administrators, analysts, and managers see only what’s relevant; ; Browser Access: Accessible from any modern web browser; no client software required
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: N/a
• API: Yes
• What users can and can't do using the API: Setup & Integration: Connect Abnormal to Microsoft 365 or Google Workspace programmatically.; ; Manage Policies: Create, update, and enforce security rules via API.; ; User Management: Add or remove users, assign roles, and configure groups.; ; Fetch Data: Access threat intelligence, reports, and activity logs for analytics or SIEM integration.; ; Automate Workflows: Trigger automated incident response or notifications based on email events.; ; Limitations:; ; Certain administrative tasks, such as initial onboarding or licensing changes, must be done via the web interface.; ; Some advanced investigative or remediation actions may require portal access.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • ODF
• API sandbox or test environment: Yes
• Customisation available: No

Scaling

• Independence of resources: Abnormal AI guarantees service performance under high demand through multi-tenant, cloud-native architecture and built-in scalability:; ; Elastic cloud infrastructure: Automatically scales to handle peak workloads without impacting individual customers.; ; Resource isolation: Each tenant’s processing and storage are logically segregated to prevent noisy-neighbour effects.; ; Load balancing: Requests are distributed across servers to maintain responsiveness and uptime.; ; Continuous monitoring: Performance metrics are tracked in real time to identify and mitigate congestion.; ; Redundancy and failover: Multiple availability zones ensure continuity even under unexpected load or failures.

Analytics

• Service usage metrics: Yes
• Metrics types: Yes. Abnormal provides service usage and performance metrics through its management dashboard and reporting features. Customers can view metrics such as email volumes analysed, threats detected and remediated, attack types, user impact, and response actions over time. These metrics help organisations understand security posture, demonstrate value, and support operational reporting and compliance needs.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Abnormal AI

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest: Other
• Other data at rest protection approach: All customer data is encrypted at rest using industry-standard AES-256 encryption.; ; Encryption keys are securely managed using cloud-native key management services (KMS) with strict access controls and key rotation.; ; Access to stored data is restricted through role-based access control (RBAC) and least-privilege principles.; ; Production data is logically segregated between customers to prevent unauthorised access.; ; Storage systems are continuously monitored and logged for suspicious or unauthorised activity.; ; These controls align with recognised standards such as SOC 2 Type II and ISO/IEC 27001,
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type: Data Erasure

Data importing and exporting

• Data export approach: Users can export their data through Abnormal’s management interface or via API, depending on the data type. Reporting data, alerts, and audit logs can be downloaded in standard formats such as CSV or JSON for analysis and record-keeping. Exports are role-restricted, ensuring only authorised users can access sensitive information. Data can be exported at any time during the contract and, where required, prior to contract termination to support retention and compliance requirements.
• Data export formats:
  • CSV
  • ODF
• Data import formats:
  • CSV
  • ODF

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Abnormal provides a high-availability, cloud-native service designed for continuous operation and resilience. The service is delivered with a financially backed uptime SLA of 99.99% availability, excluding scheduled maintenance and agreed force majeure events. Availability is measured monthly across core service components.; ; If Abnormal fails to meet the guaranteed availability threshold, customers are eligible for service credits, calculated as a percentage of the monthly subscription fee, in line with the SLA terms. Credits are applied to future invoices rather than issued as cash refunds.; ; The platform is built on redundant infrastructure across multiple availability zones, with automated failover, continuous monitoring, and proactive incident response to minimise service disruption.
• Approach to resilience: Available on request
• Outage reporting: Abnormal reports service outages through multiple communication channels to ensure customers are informed promptly. Confirmed incidents are communicated via the Abnormal status page, which provides real-time updates on service health, impact, and resolution progress. Customers may also receive email notifications for significant outages or incidents affecting their environment. For critical issues, Abnormal’s support team proactively engages with affected customers and provides regular updates until service is fully restored.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to Abnormal’s management interfaces and support channels is tightly controlled using multiple security layers. Role-based access control (RBAC) ensures users only have permissions appropriate to their role. Strong authentication, including multi-factor authentication (MFA) and single sign-on (SSO), protects all administrative access. Support access is restricted to authorised personnel and follows the principle of least privilege. All access is logged, monitored, and audited, with detailed audit trails retained. Regular access reviews are conducted, and access is promptly updated or removed when roles change or are no longer required.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CSM version 4.0
  • ISO/IEC 27001
• Information security policies and processes: Abnormal follows a comprehensive set of formal information security policies and processes aligned to recognised industry standards and best practice. These include policies for information security governance, risk management, access control, incident response, vulnerability management, change management, data protection, and secure development. The policies are reviewed regularly and supported by documented procedures, staff training, and continuous monitoring. Compliance is reinforced through internal audits, third-party assessments, and certifications such as ISO/IEC 27001 and SOC 2 Type II, ensuring consistent and effective security management across all services.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Abnormal Security uses a structured configuration and change management process to ensure service security and stability. Service components, including API integrations, detection models, policies, and user access roles, are documented and tracked throughout their lifecycle. Role-based access control is enforced, and all configuration changes are automatically logged to provide a full audit trail.; ; All changes are assessed prior to implementation, including evaluation of potential security, privacy, and operational impacts. Changes are tested before deployment, and customer-facing updates are communicated where appropriate to maintain transparency and compliance.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Abnormal Security follows a continuous vulnerability management process aligned with industry best practices, including NIST and ISO 27001 principles. Vulnerabilities are identified through regular automated scanning, penetration testing, third-party assessments, and responsible disclosure programmes. Findings are risk-rated, prioritised based on severity and exploitability, and remediated according to defined SLAs. Patches and mitigations are tested before deployment, and remediation activities are tracked to closure. This approach ensures vulnerabilities are identified early, addressed promptly, and continuously monitored across the platform.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Abnormal Security uses continuous, AI-driven monitoring to identify potential compromises by analysing user behaviour, email activity, and supplier interactions across cloud email environments. The platform detects anomalies such as account takeover, business email compromise, and data exfiltration attempts in real time. When a potential compromise is identified, automated response actions can remove malicious emails, disable risky access, and alert security teams immediately. Incidents are typically detected and contained within minutes, with detailed forensic and audit logs available to support investigation, response, and regulatory reporting.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Abnormal Security has a documented incident management process with predefined procedures for common events, including account compromise, business email compromise, phishing, and data exfiltration.; ; Users can report incidents via the platform, automated alerts, or direct contact with Abnormal support. All incidents are investigated and contained promptly, with actions documented.; ; Incident reports are provided through the management console and include timelines, affected users, indicators of compromise, and recommended remediation. Reports support audit, compliance, and regulatory obligations, ensuring visibility and accountability for all security events.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: PoC or risk trial via BlueFort Security. this is FoC and usually limited to 7 days. you will have access to the entire product to see Abnormal AI in action; You will receive a customized report within one week, showing you the attacks that are currently in your inboxes
• Link to free trial: https://www.bluefort.com/vendor/abnormal/contact/

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 20%
• Between £250,000 and £500,000: 20%
• Between £500,001 and £1,000,000: 20%
• Between £1,000,001 and £2,500,000: 20%
• Between £2,500,001 and £5,000,000: 20%
• Over £5,000,001: 20%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: URS
• ISO/IEC 27001 accreditation date: Tuesday 23 September 2025
• What the ISO/IEC 27001 doesn’t cover: NA
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: URS
• ISO 9001 accreditation date: Tuesday 26 December 2023
• What the ISO 9001 doesn’t cover: NA
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: None of the criteria
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 93dcd8e1-1939-481b-b4e9-d630ec2d7db1
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at accounts@bluefort.com. Tell them what format you need. It will help if you say what assistive technology you use.