SOFTWAREONE UK LIMITED
SoftwareOne Cloud IT Asset Management (ITAM) Commercial Advisory
SoftwareONE ITAM Commercial Advisory optimises Tier‑1 publisher investments across Microsoft, IBM, Oracle, SAP, Adobe, VMware and Salesforce. We establish effective licence position, validate deployments, and align contracts to business strategy. Services cover renewal planning, audit defence, licensing model changes, and negotiation support, delivering transparent spend, risk reduction and improved ROI.
Features
- Shape Microsoft commercial strategy, contracts, and licensing roadmap for value.
- Optimise IBM portfolio agreements through independent advisory and licensing expertise.
- Navigate Oracle licensing complexity with strategy, contract options, and negotiation.
- Establish Effective Licence Position reconciling entitlements, deployments, and usage gaps.
- Run publisher advisory diagnostic workshops with IT, procurement, application owners.
- Identify compelling events: audits, renewals, licensing changes, M&A carveouts globally.
- Provide prescriptive roadmap: requirements, deliverables, outcomes, cost for implementation estimate
- Commercial negotiation support to benchmark offers and strengthen renewal leverage.
- Tool and maturity evaluation to optimise ITAM governance and operations.
Benefits
- Lower Tier‑1 spend by rightsizing contracts and eliminating shelfware quickly.
- Reduce audit risk through accurate Microsoft, IBM, Oracle licence positions.
- Improve negotiation outcomes with evidence, benchmarks, and scenario planning built.
- Align licensing models to business roadmap and technology adoption changes.
- Increase ROI by prioritising remediation actions with quantified value metrics.
- Avoid unbudgeted costs using end‑of‑life insight and renewal preparation early.
- Create transparency for finance with publisher spend, risk, and forecasts.
- Standardise governance across Microsoft, IBM, Oracle, SAP, Adobe publishers consistently.
- Accelerate decision making with clear roadmap, deliverables, and outcomes defined.
- Free internal teams by offloading complex licensing and contract analysis.
Pricing
Service documents
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Framework
G-Cloud 15
Service ID
4 4 9 2 6 1 8 7 4 5 5 6 5 0 5
Contact
SOFTWAREONE UK LIMITED
Tom Hook
Telephone: +44 203 005 0238
Email: technology-products.uk@softwareone.com
About your service
- Service categories
-
Cloud Support Services
Ongoing Support
- Other
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Yes
- Support response times
- 4 hours
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AAA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- SoftwareOne's ITSM services operates 24 hours a day, 7 days a week, 365 days a year. Customers are able to raise Service requests manually through telephone, email or web portal. All Service Requests are managed through strict Service Level Agreements based on Request priority: • Severity A – 30m response • Severity B – 2h response • Severity C – 4h response. We offer one level of support for all customers. A Service Success Manager and Technical Advisor are assigned to each customer, offering regular Service Reviews as well as escalation management for issues as required.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- ServiceNow, Flexera, Xensam, Snow, Alvao
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £1,500.00 | £650.00 |
| Associate business architect | £1,700.00 | £800.00 |
| Business architect | £1,850.00 | £950.00 |
| Lead business architect | £2,100.00 | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £1,700.00 | £800.00 |
| Senior data architect | £1,850.00 | £950.00 |
| Chief data architect | £2,100.00 | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £1,700.00 | £800.00 |
| Senior enterprise architect | £1,850.00 | £950.00 |
| Lead enterprise architect | £2,100.00 | £1,150.00 |
| Principal enterprise architect | £2,400.00 | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £1,700.00 | £800.00 |
| Solution architect | £1,850.00 | £950.00 |
| Senior solution architect | £2,100.00 | £1,150.00 |
| Lead solution architect | £2,400.00 | £1,300.00 |
| Principal solution architect | £2,600.00 | £1,500.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- TUV Sud
- ISO/IEC 27001 accreditation date
- Thursday 16 October 2025
- What the ISO/IEC 27001 doesn’t cover
- All services are in scope of the certification
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- TUV Sud
- ISO 9001 accreditation date
- Monday 5 May 2025
- What the ISO 9001 doesn’t cover
- All services are in scope of this certification
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 15cbc1cf-ea0b-47d9-a290-c9a7bad9b9ed
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Other security certifications
- Yes
- Any other security certifications
-
- ISO27701
- ISO27017
- SOC2 Type 2 Report
- SOC3 Report
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at technology-products.uk@softwareone.com.
Tell them what format you need. It will help if you say what assistive technology you use.