ATKINSRÉALIS UK LIMITED

Insights Engine

Insights Engine is an AI-enabled decision-support platform that analyses asset condition, criticality, utilisation, maintenance schedules, GIS data, and safety incidents to identify patterns and predict future issues. It enables organisations to proactively plan maintenance, optimise budgets and improve the management of linear and distributed asset portfolios.

Features

• Supports strategic planning for long term asset management.
• Provides condition reporting with detailed and predicted views.
• Delivers criticality assessment to prioritise asset activity.
• Enables analysis to identify locations requiring intervention.
• Offers network wide analysis to highlight asset patterns.
• Provides event analysis for real time and historic data.
• Delivers interactive visualisation through maps and dashboards.
• Supports planning and validation of maintenance works.
• Generates evidence to inform investment and business cases.
• Provides a configurable framework aligned to organisational needs.

Benefits

• Improves productivity by reducing manual work and sharing data efficiently.
• Strengthens asset insight to support proactive asset management.
• Reduces search time for FOI and operational queries.
• Enhances decisions by unifying insights from trusted data sources.
• Optimises maintenance planning to prioritise essential interventions.
• Improves financial planning with accurate forecasting and budgeting.
• Enhances communication through clear dashboards and visual reports.
• Enables fast analysis using a high performance engine.
• Improves data quality with structured and secure data management.
• Supports timely action by highlighting emerging asset issues.

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ccs@atkinsrealis.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

453906301796909

Contact

Martin Yeoman
+44 1372 75 2023
ccs@atkinsrealis.com

About your service

• Service categories:

  Application Development and Deployment

  Analytics and business intelligence

  • Business Intelligence
  • Advanced and predictive analytics
  • Location and geospatial data management and analytics
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: No known constraints
• System requirements: Access to a supported modern web browser

User support

• Email or online ticketing support: Yes
• Support response times: We respond to all support queries within one working day, Monday to Friday, 09:00–17:00 UK time (excluding bank holidays). Queries received outside these hours are acknowledged on the next working day. Weekend enquiries are processed on the next available business day.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: No
• Support levels: Typically, we provide first-line helpdesk support, reinforced by 2nd and 3rd line technical staff and subject matter experts. Each contract has a nominated Project Manager. The support costs are included in the license fee.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: We work collaboratively with the customer throughout the onboarding process, providing clear information that explains how the application is configured and used. The service includes its own built-in user guide to support users as they become familiar with key features and workflows. As part of the onboarding process, we deliver user training to ensure teams understand functionality, reporting and operational processes. Training can be delivered online where required, supporting flexible access for dispersed teams. This approach supports smooth adoption, effective use of the service and alignment with the customer’s operational needs.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: At the end of the contract, we work with the customer to ensure a smooth and orderly offboarding process. Users can extract their data in agreed open formats before the service is decommissioned, ensuring they retain full access to all information held within the Insights Engine. Data extraction is supported through standard export options and structured outputs that allow customers to migrate data into alternative systems without disruption.
• End-of-contract process: Working closely with the customer at the end of the service to facilitate any data extraction to be complete and formally confirmed, we securely remove all customer data from the service in line with our data sanitisation processes and contractual requirements. This includes the permanent deletion of hosted datasets, backups and derived outputs in accordance with our defined retention rules. No customer data is retained beyond the contract end unless explicitly requested by the buyer. The offboarding process ensures continuity for the customer while maintaining compliance, data protection and secure handling throughout.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Our documentation can be provided in formats suitable for the client’s needs. Accessible versions can be requested. Documents can be generated in the format preferred by the client to support ease of use and inclusive access.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: The Insights Engine offers a clean, browser-based interface designed for intuitive navigation and efficient analysis. Users access dashboards, maps and analytical tools through a simple, consistent menu structure. Information is presented through interactive charts, spatial mapping, tables and configurable filters, supporting exploration at both overview and detailed levels. High-level summaries can be quickly expanded into asset- or location-specific detail, enabling clear comparison and investigation. Consistent layout patterns, contextual help and export options support ease of use and collaboration across teams.
• Accessibility standards: None or don’t know
• Description of accessibility: The Insights Engine interface is delivered through modern, supported web browsers, ensuring compatibility with standard assistive technologies. The design uses clear layouts, consistent navigation patterns and readable visual elements to support users with varying needs. Interactive charts, maps and tables include configurable filters, enabling users to tailor views to their specific requirements. The interface prioritises simplicity to minimise cognitive load and help users to complete tasks efficiently. While no formal accessibility conformance level is declared, the service aims to provide an inclusive experience through intuitive controls and logical structure.
• Accessibility testing: We carried out accessibility testing using a range of common access tools. Testing included completing typical tasks such as navigating dashboards, filtering data and accessing reports. Testing feedback informed improvements to navigation, contrast and clarity of interactive elements, helping ensure the service is usable and consistent for all users.
• API: No
• Customisation available: Yes
• Description of customisation: AtkinsRéalis development teams work with clients and designated super users to configure the Insights Engine to their organisational needs. This includes creating custom dashboards, applying client-specific branding, and tailoring the visual presentation and layout. The service’s configuration options allow organisations to adapt the platform to their preferred reporting styles, analytical priorities and operational workflows.

Scaling

• Independence of resources: Each customer is provided with dedicated hosting to ensure data isolation, consistent performance and predictable capacity. The system is dynamically scalable, allowing resources to expand or contract as needed to maintain service availability and support varying workloads. The solution uses an n-tier architecture in which individual components can be scaled up or scaled out independently to meet demand. All computing and storage resources are delivered using Platform as a Service (PaaS) technologies, enabling the environment to scale on demand in line with user and performance requirements.

Analytics

• Service usage metrics: Yes
• Metrics types: Insights Engine captures service usage and operational metrics through Azure Application Insights, including request activity, performance indicators, error rates and system utilisation. These metrics help monitor service health, identify performance trends and support proactive issue resolution.
• Reporting types: Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: Less than once a year
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
  • Other
• Other data at rest protection approach: All data is stored in Azure data centres in the UK. Various Azure technologies are applied, including:; • Encryption of all data at rest (AES-256); • Limitation of access to data using role-based access control and least-privilege principle; • Isolation of client data in separate storage locations
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: Users can export data directly from the Insights Engine using the platform’s embedded export functions. The service supports a range of open and commonly used formats, including CSV, Excel, PDF, and DXF, enabling the extraction of tabular data, reports, visual outputs, and analytical results. Additional extract formats can be developed as needed to meet client requirements. These capabilities support downstream processing, workflow integration and clear information handover. All exports are initiated through intuitive in-application controls, ensuring a consistent and user-friendly experience across modules.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • DXF
  • PDF
  • PNG
  • JSON
  • Geospatial shape files
  • Excel
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • Geospatial shape files
  • JSON
  • PDF
  • Excel
  • Other as required

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Other
• Other protection between networks: Data supplied on a one-off or irregular basis by the client will be transferred to us through a secure file transfer web portal. This data will then be ingested into a secure Landing Zone hosted in an Azure subscription.; For regular data uploads, the application can integrate with client data sources through web APIs. In this scenario, the data will be ingested directly into the application. All data in transit is protected using TLS v1.2 or higher, with the option of using a VPN gateway if required.
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: All data transferred within the service is encrypted using TLS 1.2 or above. File and database access is protected through authentication, and application secrets are securely stored to prevent unauthorised access. Data stores are monitored using Azure tooling, providing threat detection, alerting and proactive monitoring. This ensures data remains protected throughout processing and storage in line with secure by design principles. Private networking is also used across our Azure implementation, including Private Endpoints, Virtual Networks, Firewalls and other controls, avoiding reliance on Microsoft public networking.

Availability and resilience

• Guaranteed availability: SLA’s on availability and resilience, and any refund due to breaching agreed targets are negotiated at the contractual negotiation. ; However, the core service supported hours of operation for the Insights Engine Platform is Monday – Friday, 09.00 to 17.00 hrs, excluding UK Bank Holidays. Any maintenance activities, e.g., patching and updates, will occur outside of the MDS core service hours of operation. Any planned outages that result in service disruption or degradation during the regular service hours of operation will be communicated to all users via email from the MDS Service Desk, providing a minimum of 48 hours’ notice.; The Insights Engine Platform is designed to be available and can be accessed on a 24x7x365 basis; however, it is subject to potential disruption outside of the core service hours as stated.; The Recovery Time Objective (RTO) is the targeted duration a service level will be restored after any critical service disruption. The Insights Engine Platform will operate with an RTO of 24 hours (hours of operation).; The Recovery Point Objective (RPO) is the target maximum data loss from the service. The target RPO is 24 hours. As such, all data should be backed up on a nightly basis.
• Approach to resilience: The service is continuously monitored, with unhealthy components automatically replaced. System performance is monitored in real-time, allowing performance anomalies and trends to be identified, and resources scaled as needed. Underlying hardware management, maintenance and replacement is managed by Microsoft Azure.
• Outage reporting: Email alerts automatically notify the application support team of any system anomalies. The support team will investigate the issue and provide the customers with an update, where required, outlining any outage. A further notification is sent once the service has been fully restored.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Other
• Other user authentication: Users are authenticated through Entra ID accounts. Only users with relevant Entra ID accounts are able to access the application. MFA is enforced for all logins. Authenticated users are assigned Roles (with a zero-roles-by-default policy) within the application, which control whether they can access the application, and what components within the application they can access.
• Access restrictions in management interfaces and support channels: Role-based access control is used, where each user is allocated a role which is applied after they have successfully authenticated via Entra ID. Administrative functions are limited to specific roles. Role assignment is managed by client super users and the Insights Engine support team. When a user attempts an administrative action, the system automatically checks their assigned role and associated permissions to confirm they are authorised to complete the action. Only users with the appropriate permissions can carry out administrative tasks.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Other
• Description of management access authentication: Authentication for management access to the application uses the same Entra ID mechanism as for other users, including MFA. Role-based access control limits what users can do – management users are assigned roles with additional permissions in comparison to non-management users.; For infrastructure and data access through cloud administration tools, specific Cloud Administration Entra ID accounts are used, together with role-based access controls in Azure’s management interfaces.

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CSM version 4.0
  • ISO/IEC 27001
  • Other
• Other security governance standards: Cyber Essentials and Cyber Essentials PLUS Certified.
• Information security policies and processes: The Chief Executive Officer is accountable for data protection and privacy compliance. The Project Performance and Risk Oversight function provides strategic oversight of information governance, ownership and risk, offering assurance to the Governance and Ethics Committee, Executive Committee and CEO that effective controls are in place. The Chief Information Security Officer is responsible for implementing the organisation’s information security programme and reports directly to a member of the Executive Committee. All staff complete mandatory annual Code of Conduct training, supported by cybersecurity and data security training during onboarding and through annual refreshers. AtkinsRéalis continues to align with ISO 27001 and is expanding the scope of its certification.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Our formal Change Management process ensures significant changes to our IT systems are undertaken in a controlled manner with relevant notification and approvals. Adherence to the Change Management processes protects all parties involved, minimises risk, ensures appropriate back-out plans are in place, highlights scheduling clashes and ensures that changes are only made after the consideration of likely impacts.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Vulnerability management is embedded throughout the application lifecycle. Security reviews identify risks in new or updated configurations and are periodically repeated on deployed components. Before each release, DevOps processes include code and infrastructure scanning. Defender for Cloud provides continuous posture and vulnerability monitoring, with issues highlighted through its dashboard. Azure Policy prevents risky configurations. The Security Operations Centre detects threats from network activity and alerts teams for action. Identified issues are prioritised and resolved quickly, either via production patches or through the standard change process, with customers notified if outages are required.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: AtkinsRealis’ Security Operations Centre, together with automated Azure security tooling, monitors for new security compromises. Once raised, these are highlighted to relevant stakeholders in the Insights Engine team, who will convene a group of team members to understand the issue, create a resolution plan, and deploy fixes as required. This may include deployment of an emergency Production patch. Customers are kept informed of actions taken throughout the process.
• Incident management type: Undisclosed
• Incident management approach: The Insights Engine incident management process is structured, repeatable, and focused on rapid recovery and continuous improvement. Incidents may be automatically detected or reported by users via support channels. Each incident is logged, classified, and prioritised based on impact and urgency, with clear ownership assigned. Responders follow documented runbooks to contain, mitigate, and resolve issues. Stakeholders are kept informed throughout the lifecycle. Following resolution, a post-incident review identifies root cause, control gaps, and improvement actions, which are tracked to completion to prevent recurrence and strengthen operational resilience.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: A contractual free trial allows clients to evaluate the product. During the trial, clients access the base product to assess its capabilities before committing to a full service period. Trial duration is typically three to six months. Note: Costs Apply for Onboarding, data validation, ingestion and offboarding.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Lloyd’s Register Quality Assurance
• ISO/IEC 27001 accreditation date: Friday 2 May 2025
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Lloyd’s Register Quality Assurance
• ISO 9001 accreditation date: Monday 1 May 2023
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 234ca061-0c88-47ae-8780-8492682e2860
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 5fc12cc1-428a-4cd1-86a0-c2cd7d20e30c
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ccs@atkinsrealis.com. Tell them what format you need. It will help if you say what assistive technology you use.