BRUHATI SOLUTIONS LTD

Bruhati offering of Bizzdesign Alfabet - automated, data-driven SaaS for Enterprise Architecture

Bizzdesign Alfabet is an automated, data driven SaaS solution for Enterprise Architecture modelling. It provides not only effective Enterprise Architecture Management but also robust IT Planning and Strategic Portfolio Management. Organisations can make reliable investment decisions by gaining visibility into their current IT landscape and collaboratively planning future technology roadmap.

Features

• Enterprise-ready SaaS platform with robust, secure cloud infrastructure.
• Data-driven, interconnected, automated repository for all aspects of Enterprise Architecture
• Highly Configurable Metamodel: Flexible to support evolving organisational needs.
• Centralised Data Repository: Provides a single source of truth.
• Dynamic Visualisations: Real-time, customisable dashboards and diagrams for up-to-date analysis.
• Enterprise Architecture Management and IT Planning & Strategic Portfolio Management
• API Integrations: Seamlessly integrates with external tools and data sources.
• OPEX and CAPEX optimization, IT Finance and contract management
• Business Question-based approach for all portfolios and architecture layers.
• AI Governance: AI Asset Registry management.

Benefits

• Cost reduction: Through application rationalisation and standardisation
• Accelerated Transformation: Drives modernisation, eliminates silos, and supports rapid change.
• Improved Decision-Making: Delivers actionable insights, impact analysis, and reporting.
• Strategic Alignment: Helps organisations align IT investments and strategic projects.
• Reduced Risk: Visibility into technology risks, dependencies, and compliance requirements.
• Faster Onboarding: User-friendly interface and intuitive workflow, that supports users.
• Operational Efficiency: Reduce duplication, eliminate manual reporting, streamline architecture.
• Data Integrity & Governance: Maintains models with automated data refresh.
• Scalability and Flexibility: Adapts easily to organisational growth and change.
• Fast-track Enterprise Architecture initiatives with easy-to-use entry solutions.

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@bruhati.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

463246833979889

Contact

Manuel Di Toma
07554871926
gcloud@bruhati.com

About your service

• Service categories:

  Application Development and Deployment

  Application development

  Modelling and architecture

  • Object Modelling Tools
  • Business Process Modelling Tools
  • Enterprise Architecture Tools
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: None - Bizzdesign Alfabet offers a flexible deployment model that can be suited to the customer requirements. This includes Public, Private or Hybrid cloud deployments using a variety of technologies.
• System requirements:
  • System requirements not applicable as are managed Cloud solutions.
  • For On-Premise deployments, SQL DB and Application Server are required
  • Windows Server

User support

• Email or online ticketing support: Yes
• Support response times: Response times are Mon-Fri between 9am-5pm UK. Any requests raised on the weekend will be dealt with on Monday.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Bruhati Silver – Standard Support: Hours: 09:00–17:00 (Mon–Fri) Response SLA: 12 hours Resolution SLA: 40 hours Scope: 1st and 2nd level support only Pricing Implication: Base tier, lowest cost. No premium features or extended hours included. Bruhati Gold – Enhanced Support Hours: 09:00–17:00 (Mon–Sat) Response SLA: 8 hours Resolution SLA: 72 hours Scope: Adds critical software updates and incident notifications Pricing Implication: Mid-tier pricing. Includes additional day coverage and proactive updates, making it suitable for businesses needing more reliability without 24/7 support. Bruhati Platinum – Extended Support: Hours: 24/7 coverage Response SLA: 4 hours Resolution SLA: 48 hours Scope: Full software updates and comprehensive incident notifications Pricing Implication: Premium tier, highest cost. Designed for mission-critical environments requiring round-the-clock support and fastest response times. Technical Account manager is provided under Platinum support level.; ; Alfabet Enterprise Active Support (EAS): Enterprise Active Support gives you maximum flexibility and speed to market. ; ; Enterprise Premium Support (EPS): You can select an enhanced level of support for time periods of a weekend or up to a year or longer. ; ; Alfabet Standard: Phone / Web support during regular business hours, product updates and fixes, Access to Alfabet Support portal and TECHCommunity, technical contacts, defined escalation path.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Bizzdesign Alfabet & Bruhati expert sales and pre-sales team are the first point of contact when introducing you to Alfabet. This sets the foundation and provides expert guidance in terms of how to start using and benefiting from Alfabet. In addition to regional teams, the Alfabet Customer Center is a global organisation that provides further advisory, solutions and customer success management to both prospects and customers alike. Bruhati Education Services provides classroom based training and coaching & mentoring services for Alfabet. In addition to formal training approaches, self-paced e-learning is available across a number of related topics. In tool help and documentation is also embedded directly into the solution. Alfabet customer portal where all software and supporting documentation is available to download to customers.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Open standard exporting of Data can be provided at Contract end using tooling capability.
• End-of-contract process: Upon expiry of the contract term, Alfabet Cloud Operations will retain the tenant's latest state, including the latest tenant backup for 30 calendar days. CloudOps can provide Cloud customers with a backup of their customer data in the form of the last tenant backup – encrypted file. This tenant backup can be restored in product specific cloud and on-premise installations of Alfabet. Furthermore, end users can at any time make Excel based data backups using the provided data capture templates.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Alfabet Online documentation is designed to be accessible. For example, it contains a "Skip to main content" Link, a critical feature that meets a key WCAG (Web Content Accessibility Guidelines) success criterion (2.4.1 Bypass Blocks). It allows users navigating by keyboard or screen reader to quickly jump past repetitive navigation and header elements to reach the main article content, improving efficiency and reducing frustration.; ; Bruhati documentation can be made accessible.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Alfabet is HTML 5 enabled and therefore accessible on mobile and desktop devices (browser-based). The mobile and destop service is the same as this is accessed through a browser-based interface.
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: A RESTful API is available for the Alfabet application that provides easy access to the content in the Alfabet database. The API is designed as a web service architecture based on the Representational State Transfer (REST) software architecture type. The API can be used for the following:; - to get information about the structure of the object class model,; - to get information about objects stored in the Alfabet database,; - to create, update and delete objects and relationships in the Alfabet database,; - to archive objects in the Alfabet database,; - to trigger execution of ADIF jobs based on an ADIF scheme stored in the Alfabet database,; - to trigger start of a workflow via the Alfabet Web Application based on a workflow template stored in; the Alfabet database,; - to regenerate user passwords,; - to anonymise user data for selected users,; - to download documents from the Internal Document Selector, upload documents to the Internal Document Selector and generate a list of documents in the Internal Document Selector,; - to update the meta-model configuration of the Alfabet database with the configuration stored in an AMM file,; - to check the availability of the Alfabet components.
• API documentation: Yes
• API documentation formats:
  • HTML
  • ODF
  • PDF
  • Other
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Alfabet Enterprise includes a fully configurable back end where the following can be configured / managed:; - Executing Administrative Tasks in Alfabet Expand,; - Configuring Access Permissions for Alfabet,; - Localization and Multi-Language Support for the Alfabet Interface,; - Configuring the Class Model,; - Configuring Custom Editors,; - Configuring Custom Selectors and Search Functionalities,; - Configuring Wizards,; - Configuring Standard Business Functions and Custom Explorers,; - Configuring Object Views,; - Configuring User Profiles for the User Community,; - Configuring Workflows,; - Configuring Alfabet Functionalities Implemented in the Solution Environment,; - Configuring the Visualization of the Alfabet Interface,; - Configuring Reports,; - Defining Queries,; - Publishing Data In Microsoft® Word & PPT Formats,; - Configuring Surveys for Data Capture Campaigns,; ; Any user with access to the Expand configuration tool is able to make changes mentioned above.

Scaling

• Independence of resources: Alfabet CloudOps configures Network Time Protocol (NTP) on all IaaS provider instances, and the systems time is synchronised with a load-balanced pool of public servers on the Internet. These data points from system components and endpoints allow CloudOps to monitor system performance, potential security threats and vulnerabilities, resource utilization, and detection of unusual system activity. The CloudOps team receives alerts when the log data triggers certain performance metrics (such as an instance that is not responding), a capacity warning, or a latency issue. Depending on the alert's severity, the responsible team member will review and make the necessary remediation.

Analytics

• Service usage metrics: Yes
• Metrics types: This is supported at 2 levels from Alfabet. First, from the Cloud perspective - Alfabet CloudOps is responsible for monitoring activity and usage within the boundary of Alfabet's cloud environment through the use of audit logs, logging analysis, alerting tools, and data visualization tools. Second, within the Alfabet application, usage metrics and detailed audit logs are used to paint a clear picture of who is using the application and what they are doing in it. Only the latter is reported in real time to administrators or the solution.
• Reporting types:
  • Real-time dashboards
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Alfabet SaaS licenses

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Physical access control, complying with another standard
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: Exporting of Data can be achieved using open standards for example CSV, Microsoft Excel (.xlsx) and relational databases. Alfabet Databases and Configurations are exportable as .ADB and .AMM files.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • Microsoft Excel (.XLSX)
  • XML
  • JSON
  • Plain ASCII
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • Microsoft Excel (.XLSx)
  • XML
  • JSON
  • Plain ASCII

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: As per the standard Alfabet cloud service contract, availability of the service is 99.5%.
• Approach to resilience: Alfabet is 99.50% based on infrastructure provider availability measured over 5 minute intervals per calendar month (excluding standard scheduled maintenance and any agreed customer requested optional maintenance activities).
• Outage reporting: Alfabet’s Cloud Trust Centre website provides web-based access to; • Live data on our cloud system availability; • Current and historical information on system performance

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Username or password
• Access restrictions in management interfaces and support channels: Authentication is required and is implemented access cloud accounts and account activities are logged using AWS Cloud Trail services. In addition, The cloud product permits the configuration of a connection to customer's Single Sign On Services through an Identity Federation Capability via SAML2. In addition, the AWS Identity and Access Management (IAM) service provides identity federation to the AWS Management Console. Multi-factor authentication is an optional feature that a customer can utilise. A certification based authentication is not required.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users receive audit information on a regular basis
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Bruhati are Cyber Essentials certified. Security policies and controls in place and reviewed yearly. Alfabet SaaS platform has physical access control, complying with CSA CCM v4.0, ISO/IEC 27001, and SOC2 Type 2.
• Information security policies and processes: Policies include: Visitor Office Access, Physical and Environmental Security Policy, Access Control Policy, Mobile Device Encryption Policy, Password Policy, Acceptable Encryption Policy, IT Asset Management Policy, Business Continuity Policy, Change Management Policy, Cloud Security Policy, Code of Conduct, Data Privacy, Disciplinary Policy, Employee Guidelines, Incident Response Policy, Information Classification and Handling Policy, Information Security Policy, Internal Privacy Policy, Acceptable Use Security Policy, Clean Desk Policy, Environmental Protection Policy, Equality and Diversity, Corporate Ethics and Social Responsibility, Personnel Security Policy, Risk Assessment Policy, Software Development Security Policy, Vendor Risk Management Policy. Every employee has to read and accept security policies relevant to their role and repeat that once a year. We ensure that policies are followed by audits once a year, during internal audits, and through risk management and monitoring activities. We identify potential deviations and track them and mitigate. We have a Security Department responsible for managing security risk, lead by the CISO who reports to the Bruhati Leadership team.
• Software Security Code of Practice: No

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Components of the Alfabet service are tracked through the lifetime via standard services which include regular upgrades to latest software versions (following release cycle); seamless patching during maintenance windows to minimise vulnerabilities or bug impact; performance monitoring and service continuity and recovery procedures for high up-time.; ; Changes are assessed for potential security impact through security testing performed after each release or change to the cloud environment. A standard release process is used to manage the changes and track through to completion.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Alfabet risk management program is used to identify potential new threats, vulnerabilities or exploitation techniques which could affect the service. These are assessed and corrective action is taken. Depending on severity, Critical patches are assessed and installed within 48 hours, Important patches in the next maintenance release and moderate patches in the next general release.; ; Relevant sources of information relating to threat, vulnerability and exploitation techniques are monitored by the service provider. This includes threat/security awareness systems, vulnerability databases, security bulletins/advisories/RSS feeds.; ; Service provider timescales for implementing mitigation's are understood and are deemed acceptable.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Alfabet's auditor’s SOC 2 Type II report certifies the operational effectiveness of our systems that keep your sensitive data secure. This provides a high level of transparency into our controls that mitigate operational and compliance risks. Because it requires an attestation by an independent and objective CPA who bears professional liability for his or her opinion, the SOC 2 is more stringent and credible than other types of reporting on information security controls.; Bruhati use Microsoft Security Centre to proactively monitor and identify security threats. Bruhati have an incident plan in place to respond immediately to incidents.
• Incident management type: Undisclosed
• Incident management approach: All Cloud Products are covered by Alfabet's Standard Support Agreement. Support issues should be raised through Alfabet’s customer service portal, which is available 24x7. Three levels of support are available, with standard support offering 24x7 access to the support portal, 9 to 5 telephone support for standard and critical incidents and 24x7 support service for crisis incidents.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: A free trial offering Bizzdesign Alfabet functionality for testing is available for a period of time.
• Link to free trial: Speak to a Bruhati rep by contacting us on gcloud@bruhati.com

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 5%
• Between £250,000 and £500,000: 7%
• Between £500,001 and £1,000,000: 9%
• Between £1,000,001 and £2,500,000: 11%
• Between £2,500,001 and £5,000,000: 13%
• Over £5,000,001: 15%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 79a988dd-a07a-435e-abb3-2e0f7e378281
• Cyber essentials plus: No
• Cyber Essentials Alternative: You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
• Other security certifications: Yes
• Any other security certifications:
  • Ardoq SaaS has ISO/IEC 27034
  • Arodq SaaS is SOC2 Type 2 certified
  • Ardoq SaaS has ISO/IEC 27001 or CSA CCM v4.0

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@bruhati.com. Tell them what format you need. It will help if you say what assistive technology you use.