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COLT TECHNOLOGY SERVICES

Colt Public Protection Unit Database (PPUD)

The Public Protection Unit Database (PPUD) is a web-based application that has been in use for over 10 years and is a business-critical system for the management of Offenders within the United Kingdom. PPUD is an accredited Casework Management System for the management of Offenders, including Parole, Probation, Release...

Features

  • Application Support and Maintenance
  • Operating System Support
  • IT Health Checks

Benefits

  • Improves user experience
  • Provides agility to support new legislation
  • Improves systems interoperability
  • Scalable resources to meet increased demands

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mark.sexton@colt.net. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

4 6 4 0 4 2 9 9 4 6 6 0 5 0 5

Contact

COLT TECHNOLOGY SERVICES Mark Sexton
Telephone: +442079471654
Email: mark.sexton@colt.net

About the service

Service categories

Cloud Support Services

Managed Cloud

Managed Public cloud

  • Managed Public IaaS
  • Application management

Service scope

Service constraints
None

User support

Email or online ticketing support
Yes
Support response times
Priority 1 calls are responded to within two (2) business hours, with an ideal fix time of four (4) business hours
Priority 2 calls are responded to within four (4) business hours, with an ideal fix time of eight (8) business hours
Priority 3 calls are responded to within one (1) business day, with an ideal fix time of two (2) business days.
Priority 4 calls are responded to within two (2) business days, with an ideal fix time of four (4) business days.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support levels and costs are documented within the Service Description PD.

Supplier type

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Developed Vetting (DV)

Pricing

Discount for educational organisations
No

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Business architect £1,350.00
Data architect
Role level UK Rate Offshore Rate
Data architect £1,350.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £1,350.00
Network architect
Role level UK Rate Offshore Rate
Network architect £1,350.00
Security architect
Role level UK Rate Offshore Rate
Security architect £1,350.00
Solution architect
Role level UK Rate Offshore Rate
Solution architect £1,350.00
Technical architect
Role level UK Rate Offshore Rate
Technical architect £1,350.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £1,350.00
Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £1,350.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,350.00

Cyber security roles

Cyber security audit and assurance
Role level UK Rate Offshore Rate
Lead cyber security audit and assurance £1,350.00
Cyber security governance and risk management
Role level UK Rate Offshore Rate
Lead cyber security governance and risk manager £1,350.00
Cyber security monitoring
Role level UK Rate Offshore Rate
Lead cyber security monitoring £1,350.00
Cyber security incident response
Role level UK Rate Offshore Rate
Lead cyber security incident response £1,350.00
Cyber security vulnerability management
Role level UK Rate Offshore Rate
Lead cyber security vulnerability management £1,350.00
Cyber security digital forensics
Role level UK Rate Offshore Rate
Lead cyber security digital forensics £1,350.00
Cyber security testing
Role level UK Rate Offshore Rate
Lead cyber security penetration testing £1,350.00
Cyber security secure design
Role level UK Rate Offshore Rate
Lead cyber security secure systems architecture and design £1,350.00

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Analytics engineer £1,200.00
Data analyst
Role level UK Rate Offshore Rate
Data analyst £1,200.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £1,200.00
Data ethicist
Role level UK Rate Offshore Rate
Data ethics lead £1,200.00
Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £1,200.00
Data scientist
Role level UK Rate Offshore Rate
Data scientist £1,200.00
Machine learning engineer
Role level UK Rate Offshore Rate
Senior machine learning engineer £1,200.00
Performance analyst
Role level UK Rate Offshore Rate
Performance analyst £1,200.00

IT operations roles

Application operations engineer
Role level UK Rate Offshore Rate
Application operations engineer £1,050.00
Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £1,050.00
Change and release manager
Role level UK Rate Offshore Rate
Change and release manager £1,050.00
Command and control centre manager
Role level UK Rate Offshore Rate
Operational control manager £1,050.00
End user computing engineer
Role level UK Rate Offshore Rate
End user computing engineer £1,050.00
IT service manager
Role level UK Rate Offshore Rate
IT service manager £1,050.00
Incident manager
Role level UK Rate Offshore Rate
Incident manager £1,050.00
Infrastructure engineer
Role level UK Rate Offshore Rate
Infrastructure engineer £1,050.00
Infrastructure operations engineer
Role level UK Rate Offshore Rate
Infrastructure operations engineer £1,050.00
Problem manager
Role level UK Rate Offshore Rate
Problem manager £1,050.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk manager £1,050.00
Service transition manager
Role level UK Rate Offshore Rate
Service transition manager £1,050.00 £840.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Business analyst £1,200.00
Delivery manager
Role level UK Rate Offshore Rate
Delivery manager £1,200.00 £840.00
Digital portfolio manager
Role level UK Rate Offshore Rate
Digital portfolio manager £1,200.00
Product manager
Role level UK Rate Offshore Rate
Product manager £1,200.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,200.00 £1,008.00
Service owner
Role level UK Rate Offshore Rate
Service owner £1,200.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
QAT analyst £1,200.00
Test engineer
Role level UK Rate Offshore Rate
Test engineer £1,200.00
Test manager
Role level UK Rate Offshore Rate
Test manager £1,200.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
DevOps engineer £1,200.00
Frontend developer
Role level UK Rate Offshore Rate
Frontend developer £1,200.00
Software developer
Role level UK Rate Offshore Rate
Developer £1,200.00

User-centred design roles

Content designer
Role level UK Rate Offshore Rate
Content designer £1,050.00
Content strategist
Role level UK Rate Offshore Rate
Content strategist £1,050.00
Graphic designer
Role level UK Rate Offshore Rate
Graphic designer £1,050.00
Interaction designer
Role level UK Rate Offshore Rate
Interaction designer £1,050.00
Service designer
Role level UK Rate Offshore Rate
Service designer £1,050.00
Technical writer
Role level UK Rate Offshore Rate
Technical writer £1,050.00

Standards and certifications

ISO/IEC 27001 certification
Yes
ISO/IEC 27001 accredited by
BSI (British Standards Institute)
ISO/IEC 27001 accreditation date
Sunday 27 April 2025
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
ISO 9001 certification accredited by
BSI (British Standards Institute)
ISO 9001 accreditation date
Thursday 9 October 2025
What the ISO 9001 doesn’t cover
The Colt ‘ISO9001 Certificate Scope Statement’ covers the ‘Sales and support of global network services, voice services and integrated solutions services, including management of shared infrastructure and associated systems’. Although the Colt Quality Management System (ISO9001) documentation refers to the Colt Service Management (ISO2000-1), Business Continuity & Resilience (ISO22301), Environment (ISO14001), Information Security (ISO27001), Data Privacy (ISO27701) & Sustainability ESG Rating (Eco-Vadis) Systems, these all are covered & managed separately outside of the QMS
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Cyber essentials plus
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Other security certifications
Yes
Any other security certifications
ISO27701

Social value

Mission: Kick start economic growth

To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Ensuring new workers are informed of their right to join a trade union
  • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Activities to cascade good practice on fair working conditions throughout the supply chain
  • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
  • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
  • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
  • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
  • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
  • Plans for positive actions with community groups.
Mission: Make Britain a clean energy superpower

To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
Mission: Break down barriers to opportunity

By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
  • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
  • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
  • Working conditions which promote an inclusive working environment and promote retention and progression
  • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
  • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Understanding of issues relating to entering the contract workforce
  • Creation of outreach activities to create a pipeline of employees for the future contract delivery
  • Content of the outreach activity is designed to suit the target cohort
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
Mission: Build an NHS fit for the future

That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
  • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mark.sexton@colt.net. Tell them what format you need. It will help if you say what assistive technology you use.