GRAVITY 9 SOLUTIONS LIMITED

Data & AI Platform Design

gravity9 Data and AI Platform Design service helps organizations fully leverage AI through an end-to-end approach that includes AI readiness assessment, robust data pipeline construction, and AI system development across major cloud platforms like Azure, AWS, GCP, and Databricks, ensuring tailor-made solutions that enhance operational efficiency and competitive advantage.

Features

• AI Readiness Assessment: Evaluate your organisation's current AI capabilities.
• Data Pipeline Design: Builds efficient systems for data handling.
• AI Model Development: Creates custom AI solutions for specific problems.
• Cloud Platform Selection: Helps choose the best cloud provider.
• End-to-End Delivery: Manages the project from concept to production.
• Customisable Solutions: Tailored designs to fit unique needs.
• Scalable Data Architecture: Designs systems that grow with your data.
• Ethical AI development: Prioritizes fairness and transparency in models.
• AI Model Integration: Seamlessly connects AI models to workflows.
• Expert Guidance: Offers support from AI and data experts.

Benefits

• Enhances decision-making with accurate, data-driven insights.
• Streamlines operations, improving service delivery efficiency.
• Supports compliance with stringent data security requirements. efficiency.
• Facilitates interoperability across various governmental departments.
• Optimises resource allocation and reduces operational costs.
• Boosts transparency and accountability in public services.
• Enables rapid response to changing public needs and policies.
• Encourages innovation through advanced technological adoption.
• Strengthens data integrity and accessibility for better governance.
• Custom solutions ensure relevance to specific public sector challenges.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@gravity9.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

468370453288534

Contact

Andy Ross
07748 185249
tenders@gravity9.com

About the service

• Service categories:
  • Application Development and Deployment
    • AI platforms
      • AI life cycle
        • AI Build Software
        • Trustworthy AI Software
      • AI software services
        • Generative AI Software Services
        • Document AI Software Services
        • Personalize AI Software Services
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: Gravity9 offers bespoke software services, in-house products, and accelerators, all designed to synergise with AI cloud services. These solutions are tailored to meet specific business needs, enhancing operations through AI-driven insights and automation. Our approach ensures a seamless integration of advanced AI capabilities into your business ecosystem.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: This service requires a foundational IT infrastructure and data availability for optimal implementation. Compatibility with existing systems is crucial for integration, and the initial setup may be resource-intensive. Additionally, reliance on third-party cloud providers means adherence to their specific terms and capabilities. Lastly, there are inherent limitations in AI, such as biases in data, which can affect the outcomes. Buyers should ensure alignment with these conditions to fully benefit from our "Data and AI Platform Design" service.
• System requirements:
  • Robust Internet Connectivity: Essential for cloud-based operations and data transfers
  • Modern Compute Infrastructure: Adequate CPU/GPU for processing/AI model training
  • High-Volume Storage Solutions: Necessary for data warehousing/effective data management
  • Secure Network Architecture: To safeguard data and support secure access/transmission.
  • API Integration Capabilities: For seamless interaction with existing software/systems
  • Scalable Cloud Environment: Access to supported cloud platform
  • User Access Management: Robust systems to manage user permissions and
  • User Access Management: ensure controlled access to sensitive data
  • Access to platforms including Azure, AWS, GCP, Databricks

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: As part of the customer agreement, we establish an SLA response for the provided services. The response time will vary depending on the agreement chosen, severity of the issue and business impact.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: We offer tiered support levels to cater to various business needs and budgets, ensuring flexibility and tailored assistance for our AI Extraction service. Basic Support: This level includes access to our comprehensive FAQ and self-service resources, along with email support with a guaranteed response within 48 hours. This is the most cost-effective option, ideal for businesses with less critical use of AI Extraction. Standard Support: Adds phone support and higher priority email responses. Clients receive direct access to technical support engineers who handle queries more rapidly. This level is priced moderately, designed for businesses that rely more heavily on the AI Extraction service. Premium Support: Includes all features of Standard Support, plus a dedicated Technical Account Manager (TAM) or Cloud Support Engineer who works closely with the client to optimise the AI Extraction deployment and manage any issues proactively. This is the highest cost option, recommended for enterprises that need strategic support and rapid issue resolution. The specific costs of these support levels vary based on the client's usage volume and specific service requirements, which are detailed in the customised support contract.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: To help users start using the "Data and AI Platform Design" service, we offer an onboarding process. This includes initial consultations to assess needs and define objectives, detailed training sessions for teams on system functionality and best practices, and step-by-step guidance on setting up and deploying the service. We provide documentation and support resources online, and our dedicated team is available to assist with any technical issues or queries. The service implementation plan and specific training strategies are outlined in the Service Level Agreement to ensure a smooth transition and successful deployment.
• Service documentation: Yes
• Documentation formats: PDF
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: N/A
• End-of-contract data extraction: At the end of the contract, users can extract their data using tools and procedures outlined in our Service Level Agreement. Assistance from our technical team is available to guide users through the data extraction process, ensuring all data is retrieved safely and completely, adhering to compliance and data privacy standards.
• End-of-contract process: At the end of the contract, clients have the option to start a support agreement. For those seeking continuous support and maintenance of the developed Data and AI systems, we offer a separate contract. This ensures ongoing optimisation, updates, and technical support tailored to the client’s evolving needs.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • MacOS
  • Windows
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The specific features and accessibility of the interface will be detailed in the Service Level Agreement and will depend on the particular AI project requirements of the client.
• Service interface: Yes
• Description of service interface: The specific features and accessibility of the interface will be detailed in the Service Level Agreement and will depend on the particular AI project requirements of the client.
• Accessibility standards: None or don’t know
• Description of accessibility: N/A
• Accessibility testing: N/A
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: Service includes an API that facilitates access to the developed AI models and system functionalities. The specific features and accessibility of the interface will be detailed in the Service Level Agreement and will depend on the particular AI project requirements of the client.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Gravity9 "Data and AI Platform Design" service offers extensive customization options to ensure it aligns perfectly with the unique needs of each client, especially within the public sector. What Can Be Customised: Data Pipelines: Users can customise how data is collected, processed, and utilised. AI Models: Tailoring AI models to address specific operational challenges or objectives. Integration: Adapting the service to work seamlessly with existing IT infrastructure. Cloud Platforms: Choosing among Azure, AWS, GCP, or Databricks based on preference and requirements. How Users Can Customise: Customisation is facilitated through our web interface and API, allowing users to adjust settings, integrate new data sources, and modify AI models as needed. The web interface offers a user-friendly graphical approach, while the API provides a programmable option for more technical adjustments. Who Can Customise: Customisation rights can be granted to designated IT staff within the client's organization. Access levels and permissions are configurable to ensure that only authorized personnel can make changes, maintaining security and control over the system. The level of customisation will be detailed in the Service Level Agreement and will depend on the particular AI project requirements of the client.

Scaling

• Independence of resources: Gravity9 employs a scalable cloud infrastructure and load balancing techniques that dynamically allocate resources based on demand. We also design systems based on microservice architectures that maximise scalability and reliability. Each client's data and services are isolated, ensuring consistent performance regardless of external loads. We also monitor system performance continuously and adjust resources proactively to handle increases in demand.

Analytics

• Service usage metrics: Yes
• Metrics types: All details regarding monitoring, usage and service metrics will be clearly outlined/agreed in the SLA. The service could provide comprehensive metrics to help users monitor and evaluate the performance and efficiency of their AI and data systems. This includes system uptime, response times, data throughput, error rates and AI model accuracy. We could also offer usage statistics, eg number of active users, API calls, and data transactions. Customisable dashboards can allow clients to view real-time data and historical trends, enabling informed decisions based on specific needs. All metrics are detailed in the SLA, ensuring transparency/alignment with expectations for continuous improvement/accountability.
• Reporting types: Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Supplier type

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: Never
• Protecting data at rest:
  • Scale, obfuscating techniques, or data storage sharding
  • Other
• Other data at rest protection approach: The service utilises the advanced security features provided by leading cloud platforms such as Azure, AWS, and GCP. These include data encryption at rest, network firewalls, multi-factor authentication, and access controls to safeguard sensitive information. We also implement strict data isolation policies and regular security audits to ensure data integrity and privacy. By leveraging the unique security and privacy services offered by each cloud provider, we tailor our protections to best fit the specific requirements and risks associated with different data types and user environments, as detailed in our Service Level Agreement.
• Data sanitisation process: No
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: To assist users in starting with new data and AI platform, specifically regarding data export to the platform, we provide detailed documentation and support for the data integration process. The platform supports various data formats and offers tools to simplify the data export from existing systems to the new platform. Users can follow the guided tutorials to establish secure data connections and automate data transfers. Gravity9 team is also available to offer personalised assistance, helping to set up initial data exports, ensure data integrity, and resolve any integration issues.
• Data export formats: Other
• Other data export formats: PDF
• Data import formats: Other
• Other data import formats: Structured & Unstructured Data

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: The service utilises the advanced security features provided by leading cloud platforms such as Azure, AWS, and GCP. These include data encryption at rest, network firewalls, multi-factor authentication, and access controls to safeguard sensitive information. We also implement strict data isolation policies and regular security audits to ensure data integrity and privacy. By leveraging the unique security and privacy services offered by each cloud provider, we tailor our protections to best fit the specific requirements and risks associated with different data types and user environments, as detailed in our Service Level Agreement.

Availability and resilience

• Guaranteed availability: We guarantee a high level of availability. This commitment is detailed in the Service Level Agreement (SLA), which outlines the operational standards and uptime targets. To achieve and maintain this level of service, we utilise reliable cloud platforms such as Azure, AWS, and GCP, which provide robust infrastructure and redundancy capabilities.
• Approach to resilience: We implement failover and disaster recovery strategies to ensure continuous service availability. Regular maintenance and updates are scheduled during off-peak hours to minimize disruption, ensuring our clients experience consistent and dependable access to the services.
• Outage reporting: Email alerts are sent to registered users to notify them of any outages, service disruptions, planned maintenance, or recovery status. This ensure that our clients are promptly informed and can plan accordingly, minimising any impact on their operations.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces and support channels is restricted through strong authentication measures, including multi-factor authentication and role-based access control. Only authorized personnel with specific credentials can access sensitive areas, ensuring that access is controlled and monitored to prevent unauthorized entry and maintain data security.
• Access restriction testing frequency: Never
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Software Security Code of Practice: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Our reporting structure and standards are currently being adapted to meet ISO standards.Our service adheres to stringent information security policies and processes that comply with the Data Protection Act 2018, the UK's implementation of the General Data Protection Regulation (GDPR). These policies include regular security audits, data encryption in transit and at rest, and strict access controls to ensure data confidentiality and integrity. We conduct ongoing staff training on data protection best practices and incident response procedures. Additionally, we have established robust data handling and breach notification processes to swiftly address and mitigate any data security issues, ensuring compliance with legal obligations and maintaining trust with our clients.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Each component's configuration and modifications are recorded in a centralised system for traceability and auditability. Changes are rigorously assessed through a formal review process, which evaluates potential security impacts before implementation. This process includes vulnerability assessments and testing to identify any risks. By doing so, we maintain the integrity and security of our services, ensuring that any adjustments enhance functionality without compromising security.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: N/A
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Our protective monitoring processes involve continuously checking the health of AI models and data pipelines using advanced monitoring mechanisms. We identify potential compromises through real-time alerts and anomaly detection.
• Incident management type: Supplier-defined controls
• Post-quantum cryptography secure: No
• Incident management approach: When an incident is detected, our team responds quickly, typically in accordance with the Service Level Agreement. Clients have access to the monitoring system, ensuring transparency and enabling them to be aware of any potential issues promptly. This proactive approach ensures rapid response and resolution, minimising the impact and maintaining service integrity.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Standards and certifications

• ISO/IEC 27001 certification: Yes
• ISO/IEC 27001 accredited by: IAF (UKAS Equivalent)
• ISO/IEC 27001 accreditation date: Wednesday 7 January 2026
• What the ISO/IEC 27001 doesn’t cover: Physical security apart from serviced offices (all employees work remotely).; Hardware (all systems are 3rd Party).
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• ISO 9001 certification accredited by: IAF (UKAS Equivalent)
• ISO 9001 accreditation date: Wednesday 7 January 2026
• What the ISO 9001 doesn’t cover: Nothing
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: 6e298372-bfbf-4bfb-86ae-969851c8e3b0
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: No

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
  • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Activities to cascade good practice on fair working conditions throughout the supply chain
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
  • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
  • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
  • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
  • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
  • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
  • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
  • Measures for making facilities used in the delivery of the contract available for community groups, education or training
  • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
  • Plans to respond flexibly and adapt approaches to community engagement and initiatives
  • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
  • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
• Mission: Make Britain a clean energy superpower:

  To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

  Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
  • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
  • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
  • Working conditions which promote an inclusive working environment and promote retention and progression
  • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
  • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Understanding of issues relating to entering the contract workforce
  • Creation of outreach activities to create a pipeline of employees for the future contract delivery
  • Content of the outreach activity is designed to suit the target cohort
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
  • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@gravity9.com. Tell them what format you need. It will help if you say what assistive technology you use.