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WEBCURL CRM LIMITED

Webcurl Self-Serve

The Webcurl Self‑Service Portal provides secure, configurable online services with forms, case creation, uploads, payments, dashboards, and automated workflows.

Deployed on Azure and integrated with Dynamics 365, Power Platform or Dataverse, it supports new portals or like‑for‑like migrations from legacy systems. Proven in regulated environments including NHS.

Features

  • Self service portal for citizens, schools, professionals, suppliers, distributors,staff
  • Drag and drop form builder
  • Real time CRM integration (Dynamics 365, Dataverse, Power Platform)
  • Payment and notification integration (GOV.UK Pay, GOV.UK Notify)
  • Role based access and personalised dashboards
  • File uploads, stored as CRM notes or Azure Blob Storage
  • Mapping and address lookup (OS, Google, Bing)
  • WCAG 2.2 AA accessibility
  • Power Platform automation
  • Configurable workflows, approvals, and case management logic

Benefits

  • Reduces administrative workload by automating submissions, case-creation and data entry.
  • Improves customer experience through intuitive online services, dashboards,real‑time updates.
  • Eliminates legacy systems by replacing bespoke systems, Access databases
  • Ensures data accuracy with direct CRM/Dataverse integration and structured data-models.
  • Supports multi‑stakeholder environments (citizens, schools, distributors, suppliers, professionals).
  • Strengthens compliance with GDPR, audit trails, role‑based access.
  • Accelerates delivery using low‑code tools
  • Enables controlled migrations with like‑for‑like replication of existing portals/workflows.
  • Enhances reporting and insight through dashboards, exports, and CRM/Dataverse analytics.
  • Scales across departments, services, and user-groups due to modular architecture.

Pricing

  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Info@webcurl.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

4 7 2 3 2 7 4 0 5 7 2 0 3 2 8

Contact

WEBCURL CRM LIMITED Colin Sherry
Telephone: 01865 741762
Email: Info@webcurl.co.uk

About your service

Service categories

Application Development and Deployment

Data management

Database management systems

  • Relational Database Management Systems
  • Low-Code Database Management Systems

Database administration and development

  • Data Modelling
  • Database Development and Optimization

Data integration and intelligence

  • Data Ingestion and Transformation Software
  • Dynamic Data Movement Software
  • Data Quality Software
  • Data Access Infrastructure Software
Multi cloud support
Yes

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
Dataverse, Microsoft Dynamics and Power Platform
Cloud deployment model
Public cloud
Service constraints
The Webcurl Self‑Service Portal requires supported Microsoft environments, including Dynamics 365, Dataverse, Azure AD B2C, and where applicable, Power Platform components such as Power Automate and Power Apps. Customers must provide CRM, Dataverse, and Power Platform licences, API access, and appropriate permissions. Legacy functionality is only replicated where defined in the agreed requirements baseline; additional features follow change control. Some integrations rely on third‑party services such as mapping, payments, or notifications. Performance and availability depend on the customer’s Azure and CRM/Power Platform environments. Complex workflows or case‑management logic may require additional Power Automate or Dataverse configuration
System requirements
  • Microsoft Dynamics 365 or Microsoft Dataverse
  • Azure Active Directory B2C for authentication
  • Azure subscription for hosting (App Services, Azure SQL, Blob Storage)
  • Power Platform licensing where workflows, automation, or case‑management logic
  • API access to CRM/Dataverse
  • Access to third‑party services, GOV.UK Pay, GOV.UK Notify, mapping APIs)
  • Secure connectivity between Azure components and CRM environments

User support

Email or online ticketing support
Yes
Support response times
P1 - Critical 30 mins response 4 hours resolution P2 - High 2 hours response 1 day resolution P3 - Normal 1 day response 3 days resolution P4 - Low 2 days response 4 days resolution
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes
Support levels
Bronze Support - £5.800 2 Supported Environments, 1 Nominated Support Contact, Includes 30 hours break-fix support, Silver Support - £10,020 2 Supported Environments , 2 Nominated Support Contact, Includes 50 hours break-fix support, Small Change Requests (Max 2 hours Dev Per Month) , Annual Service Reviews, Gold Support - £17,400 2 supported Environments, 3 Nominated Support Contacts, Includes 100 hours break-fix support, Extended Support Service – Including Small Change Requests (Max 1/2 Day Dev Per Month), Quarterly Service Reviews, Technical Account Manager provided, Platinum Support - £29.500 3 supported Environments, 5 Nominated Support Contacts, Includes 200 hours break-fix support, Extended Support Service – Including Small Change Requests (Max 1 Day Dev Per Month), Monthly Service Reviews, Technical Account Manager provided, Bespoke Support – £110,000 Unlimited environments, 10 Support Contacts, Unlimited break-fix support, Extended Support Service – Including Small Change Requests (Max 2 Day Dev Per Month), Weekly Service Reviews, Addition Teams chat for support , Integration support provided, Technical Account Manager provided,
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Webcurl provides a structured onboarding process to help organisations begin using the Self‑Service Portal quickly and confidently. Every implementation includes guided setup, configuration support, and access to clear user documentation covering portal navigation, form creation, workflow behaviour, and integration points. Administrators receive training on Journey Designer so they can build and maintain forms, pages, and user journeys without developer involvement. Training is delivered flexibly through online sessions, recorded walkthroughs, and remote workshops, with onsite training available where required. Webcurl also provides CRM/Dataverse and Power Platform training for teams responsible for workflows, data models, and security roles. During onboarding, users gain access to a staging environment where they can practise building forms, test integrations, and validate user journeys before go‑live. Webcurl’s consultants guide key users through representative scenarios such as submitting forms, reviewing cases, uploading documents, and managing approvals. Support continues after launch through a service desk, knowledge base, and optional refresher training. This combination of documentation, hands‑on training, guided configuration, and ongoing support ensures organisations can adopt the service smoothly and maintain it confidently over time.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
At the end of a contract, organisations retain full ownership and control of all data held within their Dynamics 365, Dataverse, or Azure environments, ensuring continuity and compliance. Because the Webcurl Self‑Service Portal stores operational data directly in the customer’s systems, users can extract information at any time using standard CRM and Power Platform tools, including Advanced Find, Excel exports, Dataverse APIs, Power Automate flows, and direct access to Azure SQL or Blob Storage. No proprietary formats are used, and no data is locked within the portal layer.

Portal configuration items, such as forms, journeys, and content,can be exported from Journey Designer for archival or reuse. Webcurl provides guidance on exporting these assets and can supply optional professional services to support more complex extraction needs, including packaging configuration, validating completeness, or exporting historical logs and assets.

Once data extraction is complete, Webcurl securely decommissions any portal components hosted within its infrastructure and confirms deletion in line with contractual and GDPR requirements. This structured approach ensures organisations can transition cleanly to a new provider or internal solution without disruption.
End-of-contract process
At the end of the contract, organisations retain full ownership of all data stored in their Dynamics 365, Dataverse, or Azure environments. Because operational data is held within the customer’s systems, it can be exported at any time using standard CRM tools, Dataverse APIs, Power Automate, or Azure storage access. Portal configuration itemsm, such as forms, journeys, and content, can also be exported from Journey Designer. Webcurl securely decommissions any hosted components and confirms deletion in line with contractual and GDPR requirements.
Documentation accessibility standard
WCAG 2.2 AA

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
None
Service interface
Yes
User support accessibility
WCAG 2.2 AA
Description of service interface
The Webcurl Self‑Service Portal provides a browser‑based interface for citizens, professionals, and staff to submit forms, track cases, upload documents, make payments, and view personalised dashboards. Administrators use the Journey Designer interface to build forms, configure workflows, and manage content. The platform integrates directly with Dynamics 365, Dataverse, and Power Platform components, enabling real‑time case creation, updates, and automation. API‑driven integrations support services such as GOV.UK Pay, GOV.UK Notify, and mapping providers. The interface is fully responsive, accessible, and role‑based, ensuring users only see services relevant to their permissions and organisational context.
Accessibility standards
WCAG 2.2 AA
Accessibility testing
Webcurl conducts structured accessibility and assistive‑technology testing as part of every Self‑Service Portal implementation to ensure the interface is usable by people with diverse access needs. Testing combines automated WCAG 2.2 AA scanning with hands‑on sessions involving users who rely on assistive tools in their daily work. These sessions typically include individuals using screen readers such as JAWS and NVDA, voice‑control tools like Dragon NaturallySpeaking, and browser‑based accessibility features including high‑contrast modes, zoom, and keyboard‑only navigation. Test participants complete representative tasks such as submitting forms, uploading documents, navigating dashboards, and reviewing case information. Feedback is captured on clarity, focus order, error messaging, form labelling, and overall ease of use. Issues identified are logged, prioritised, and resolved through iterative design updates. Additional validation is carried out using mobile assistive technologies, including iOS VoiceOver and Android TalkBack, to ensure consistent behaviour across devices. This approach ensures the portal meets accessibility standards while reflecting real‑world user experience, supporting inclusive access for citizens, professionals, and staff
API
Yes
What users can and can't do using the API
The Webcurl Self‑Service Portal uses secure, standards‑based APIs to integrate with Microsoft cloud services and external systems, but it does not expose an open public API for third‑party developers. Instead, the platform relies on controlled, authenticated API calls to connect with Dynamics 365, Dataverse, and Power Platform components. These APIs support case creation, updates, document uploads, contact lookups, workflow triggers, and retrieval of data for dashboards and personalised user views. Power Automate connectors are used extensively to orchestrate processes, route submissions, generate exports, and integrate with downstream systems.
The portal can also consume external APIs where required, including GOV.UK Pay for payments, GOV.UK Notify for email and SMS notifications, and mapping APIs such as Ordnance Survey, Google, or Bing. Customers may also expose their own REST endpoints for bespoke integrations, which the portal can securely call using OAuth 2.0 and Azure AD B2C or Azure AD tokens. All API communication is encrypted over HTTPS and follows strict authentication and authorisation controls. This approach ensures flexibility and interoperability while maintaining security, auditability, and compliance with public‑sector standards.
API documentation
No
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Users can customise the Webcurl Self‑Service Portal extensively, with flexibility built into both the portal layer and the underlying Microsoft cloud services. Customisable elements include online forms, multi‑page user journeys, validations, branching logic, branding, navigation, dashboards, and role‑based visibility. Organisations can also tailor workflows, case‑creation rules, notifications, and integrations using Dynamics 365, Dataverse, and Power Platform components such as Power Automate. Data mappings, entity relationships, document‑handling rules, and security roles can all be adapted to match organisational processes.
Customisation is carried out through several tools. Journey Designer provides a low‑code interface for building and updating forms, pages, and user journeys. CRM or Dataverse configuration allows teams to modify fields, entities, relationships, and business rules. Power Automate enables orchestration, approvals, exports, and integration with external systems. Portal configuration settings allow changes to branding, navigation, content blocks, and authentication behaviour. More advanced adjustments can be made through Azure components where required.
Customisation can be performed by trained customer administrators, CRM or Power Platform teams, and business owners with appropriate permissions. Webcurl consultants support more complex changes, integrations, and migrations. This model ensures organisations can self‑manage day‑to‑day updates while relying on expert support for deeper technical enhancements.

Scaling

Independence of resources
The Webcurl Self‑Service Portal prevents one organisation’s usage from affecting another through strict tenant isolation and scalable cloud architecture. Each customer operates within their own Dynamics 365, Dataverse, and Azure resources, ensuring workloads are fully separated. Azure services supporting the portal use autoscaling to handle peaks in demand, while API calls and workflows run within each customer’s own capacity limits. Performance is continuously monitored through Application Insights and Power Platform analytics, and Microsoft’s per‑tenant throttling ensures fair, isolated resource consumption. This guarantees that high activity from one user group cannot impact the performance or availability of another.

Analytics

Service usage metrics
Yes
Metrics types
The Webcurl Self‑Service Portal can provide service usage metrics through the customer’s existing Microsoft cloud tools. Typical metrics include form submission volumes, portal logins, case creation activity, document uploads, workflow triggers, API call counts, and Power Automate flow runs. These insights are accessed through Dynamics 365 or Dataverse dashboards, Power Platform analytics, Azure Application Insights, or optional Power BI reporting. Webcurl does not operate a separate analytics platform; instead, customers retain full control of monitoring and reporting through their own Microsoft environment.
Reporting types
  • API access
  • Real-time dashboards
Resource tagging
Yes
FOCUS resource tagging
Yes

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 4.0)
Penetration testing frequency
At least once a year
Penetration testing approach
NCSC approved service provider
Protecting data at rest
Physical access control, complying with CSA CCM v4.0
Data sanitisation process
Yes
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
Data sanitisation type
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

Data export approach
Users can export their data at any time because all operational information is stored directly in their Dynamics 365, Dataverse, or Azure environments. Data can be extracted using standard CRM tools such as Advanced Find, views, and Excel exports, or through Dataverse APIs, Power Automate flows, and direct access to Azure SQL or Blob Storage. Portal configuration items, such as forms and journeys, can be exported from Journey Designer. No proprietary formats are used, ensuring organisations can retrieve all data independently.
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
The Webcurl Self‑Service Portal is delivered on a highly available Microsoft Azure and Dynamics 365/Dataverse foundation, and we guarantee 99.9% availability for the portal layer when hosted within Webcurl‑managed Azure infrastructure. This commitment covers access to the portal, form submission capability, and connectivity to Dynamics 365/Dataverse, supported by Microsoft’s own platform SLAs. Azure App Services, Storage, and SQL typically provide 99.9%–99.99% availability, and Dynamics 365/Dataverse provides 99.9%, forming the basis of the overall service guarantee.
If availability falls below the guaranteed level, customers receive service credits applied to their monthly service charge. Credits scale according to the severity of the SLA breach and follow standard cloud industry practice. They are issued once the outage is verified and confirmed.
The SLA applies to Webcurl‑managed hosting components and the operational availability of the portal. It excludes issues arising from customer‑owned infrastructure, custom integrations, or Microsoft platform‑wide incidents outside Webcurl’s control. This approach ensures a clear, transparent availability commitment backed by enterprise‑grade cloud services.
Approach to resilience
The Webcurl Self‑Service Portal is delivered on Microsoft Azure and Dynamics 365/Dataverse, providing a resilient, highly available foundation. We guarantee 99.9% availability for the portal layer when hosted within Webcurl‑managed Azure infrastructure. This covers portal access, form submission capability, and connectivity to Dynamics 365/Dataverse. The guarantee is underpinned by Microsoft’s own SLAs, including 99.9% for Dynamics 365/Dataverse and 99.95%+ for Azure App Services, Storage, and SQL tiers.
If availability falls below the guaranteed level, customers receive service credits applied to their monthly service charge. Credits scale according to the severity of the SLA breach and are issued once the outage is verified.
The service is built on resilient Azure datacentres that follow the government’s Cloud Security Principle 2: Asset protection and resilience. This includes geographically distributed datacentres, redundant compute and storage, automated failover, and continuous replication to protect against hardware failure, localised outages, and network disruption. More detailed architectural information on resilience and regional failover is available on request.
SLA commitments apply to Webcurl‑managed hosting components and exclude issues arising from customer‑owned infrastructure, custom integrations, or Microsoft platform‑wide incidents.
Outage reporting
The Webcurl Self‑Service Portal uses a clear and transparent approach to reporting outages, aligned with standard public‑sector expectations. Service status is communicated through a combination of Microsoft platform reporting and Webcurl’s own support channels.
Outages affecting the underlying Microsoft cloud services (Azure, Dynamics 365, Dataverse) are reported through Microsoft’s public service health dashboards, which provide real‑time and historical incident information. Customers with their own Microsoft tenants can also access detailed status information through the Microsoft Service Health API and Azure Service Health alerts.
For the portal layer, Webcurl provides outage notifications through its service desk, including email alerts to nominated customer contacts when incidents are identified, updated, and resolved. Customers can also raise tickets directly for real‑time updates.
Where customers host the portal in their own Azure environment, they may additionally configure Azure Monitor and Application Insights alerts for availability, performance, and integration failures.
A consolidated public dashboard specific to the Webcurl portal is not currently provided, but all outage information is communicated promptly through established support channels and Microsoft’s cloud status services.

Identity and authentication

User authentication needed
Yes
User authentication
  • Multi-Factor Authentication (MFA)
  • Username or password
Access restrictions in management interfaces and support channels
Access to management interfaces and support channels is tightly controlled through role‑based access, least‑privilege principles, and strong authentication. Administrative functions are restricted to authorised personnel using named accounts, MFA, and audited access logs. Privileged actions require elevated roles that are periodically reviewed and recertified. Customer environments are never accessed without explicit approval, and all support interactions are logged through the service desk for full traceability. Sensitive changes follow controlled workflows, ensuring only approved staff can perform them. This approach prevents unauthorised access, maintains accountability, and ensures management and support channels remain secure throughout the service lifecycle.
Access restriction testing frequency
At least once a year
Management access authentication
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Webcurl follows a comprehensive set of information‑security policies and processes designed to protect customer data and ensure consistent, auditable security governance. Policies cover access control, data protection, secure development, vulnerability and patch management, incident response, change management, business continuity, and supplier assurance. They align with recognised industry standards and the security controls built into Microsoft Azure and Dynamics 365/Dataverse. All staff receive regular security training, and privileged access is strictly limited, logged, and periodically reviewed.
Information security is overseen by a senior security lead, with operational responsibilities delegated to technical managers and system owners. Risks, incidents, and policy exceptions follow a defined escalation path to senior management and, where required, to customer contacts.
Compliance is ensured through scheduled policy reviews, internal audits, access recertification, and change‑control processes. Continuous monitoring of Azure and Power Platform environments provides alerts for unusual activity, misconfigurations, or potential vulnerabilities. Any non‑compliance triggers corrective actions and, if necessary, formal incident reporting.
This governance model ensures policies are not only documented but actively enforced across the organisation. If you’d like, I can help you integrate this into the wider security section of your G‑Cloud service definition.
Software Security Code of Practice
Yes

Operational security

Configuration and change management standard
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Configuration and change management approach
Configuration and change management follow a structured, auditable process. All service components are recorded in a configuration management register, tracking their lifecycle from deployment through updates to retirement. Every change request is logged, categorised, and reviewed by technical owners. Security impact is assessed through risk evaluation, dependency analysis, and alignment with secure‑development and access‑control policies. High‑risk or customer‑facing changes require senior approval and scheduled deployment windows. All changes follow version control, testing, and rollback procedures to ensure stability. Continuous monitoring and post‑change reviews confirm that updates have not introduced vulnerabilities or degraded service performance.
Vulnerability management type
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Vulnerability management approach
Webcurl manages vulnerabilities through continuous monitoring, security scanning, and structured risk assessment. Potential threats are evaluated based on severity, exploitability, and potential impact on data or service availability. Critical vulnerabilities are patched as quickly as practicable, often within hours, while lower‑risk updates follow controlled maintenance windows. All patches are tested, version‑controlled, and deployed through a formal change‑management process. Threat intelligence is sourced from Microsoft Security Advisories, Azure and Power Platform security notifications, CVE databases, and industry threat‑bulletins, ensuring emerging risks are identified early and addressed promptly.
Protective monitoring type
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Protective monitoring approach
Protective monitoring is delivered through continuous logging, alerting, and automated analysis across Azure, Dynamics 365, and the portal layer. Potential compromises are identified through security alerts, anomaly detection, access‑pattern monitoring, and vulnerability intelligence. When a potential compromise is detected, it is immediately escalated to technical leads for investigation, containment, and remediation. Incident response follows a defined process covering triage, isolation, root‑cause analysis, and customer notification where required. High‑severity incidents are responded to as quickly as practicable, typically immediately, with lower‑risk issues handled within standard support timeframes. Continuous review ensures lessons learned strengthen future monitoring.
Incident management type
Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
Incident management approach
Incident management follows a structured, predefined process covering common events such as service degradation, access issues, integration failures, and security alerts. Users report incidents through the Webcurl service desk via email or the ticketing portal, where each incident is logged, prioritised, and assigned to a technical owner. High‑severity issues trigger immediate escalation. Incident reports are provided to customers through the same service desk, including a summary of impact, root cause, actions taken, and any preventative measures. Major incidents include follow‑up reports once fully resolved. This ensures consistent handling, clear communication, and full traceability throughout the incident lifecycle.
Post-quantum cryptography secure
Yes

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

Connection to public sector networks
No

Pricing

Discount for educational organisations
No
Free trial available
Yes
Description of free trial
The free version provides access to a demonstration Self‑Service Portal with sample forms and basic navigation to showcase core functionality. It excludes customer‑specific configuration, integrations, data storage, and support. It is time‑limited and offered solely for evaluation, with no production use, SLAs, or customisation included.

Discount percentage by annual call-off contract value (excluding VAT)

Less than £250,000
0%
Between £250,000 and £500,000
10%
Between £500,001 and £1,000,000
10%
Between £1,000,001 and £2,500,000
10%
Between £2,500,001 and £5,000,000
10%
Over £5,000,001
10%

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Cyber essentials plus
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Info@webcurl.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.