KHIPU NETWORKS LIMITED

HPE Aruba ClearPass Policy Manager Network Access Control Solution

KHIPU’s cloud-delivered HPE Aruba ClearPass Policy Manager service provides end-to-end design, implementation, and support for secure network access control. It enables RADIUS-based, role-based, and device-based access for IoT, BYOD, and corporate devices, as well as employees, contractors, and guests, across multi-vendor wired, wireless, and VPN environments.

Features

• Role-based network access across multi-vendor wired, wireless, VPN
• Intuitive policy templates and built-in troubleshooting tools
• Supports AD, LDAP, and SQL authentication sources
• Self-service BYOD onboarding with built-in certificate authority
• Customisable guest access with branding and sponsor approvals
• Device profiling to support security posture identification
• Integration with leading EMM and MDM solutions
• Integrated with Aruba 360 Security Exchange ecosystem
• Single sign-on support for Ping, Okta identities
• Simple deployment of eduroam, govroam, Gov.WiFi services

Benefits

• Consistent cloud-based policy enforcement across the entire network
• Single platform supporting multiple distributed sites and organisations
• Straight-forward integration with existing third-party security and workflow systems
• Integration with external services such as eduroam and govroam
• Integration with cloud identity providers including Azure Active Directory
• Scalable deployment supporting tens of thousands of devices
• Advanced network access reporting and alerting capabilities
• Integration with Palo Alto Networks for end-to-end security

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@khipu-networks.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

497449327414845

Contact

Sales Team
0345 272 0900
sales@khipu-networks.com

About your service

• Service categories:

  Systems Infrastructure Software

  Security

  • Endpoint security

  Identity and access management

  • Access
  • Privilege

  Network security

  • Trusted network access and protection
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: The service can be an add on or extension to complement the existing or new wired or wireless solutions.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: ClearPass Cloud Services relies on an appropriately provisioned cloud account hosted on platforms such as Amazon Web Services (AWS). Required cloud resources—including CPU, memory, storage, and bandwidth—are defined and agreed during the design phase, based on the customer’s configuration and scale. Certain features, such as integration with on-premises Microsoft Active Directory, may require additional components, including VPN connectivity. Depending on the customer’s security policies, further controls such as firewall services may also be required.
• System requirements:
  • A hosted cloud service, such as Amazon Web Services (AWS)
  • ClearPass Amazon Machine Image, or similar, for user’s cloud service
  • Appropriate Aruba ClearPass Licensing

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: KHIPU offers support packages with SLAs for 24x7x365 or business hours (08:00–18:00). Response times depend on incident priority, agreed with customer:; ; P1 – Urgent: Critical outages or major incidents requiring immediate attention - response within 1 hour.; P2 – High: Significant issues affecting important functionality but do not completely halt operations - response within 2 hours.; P3 – Medium: Moderate impact, such as warnings or non-critical alerts - response within 4 hours.; P4 – Low: Minor issues, or informational requests that have little to no operational impact - response within 4 hours.; ; Cases are logged and automatically confirmed by email.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: KHIPU is committed to delivering exceptional technical and after-sales support throughout and beyond project implementation. We provide maintenance and support for all supplied solutions, ensuring equipment is serviced to the agreed level of cover. Our support services include:; ; • Maintain Services: Break-fix support with 1st, 2nd and 3rd line troubleshooting for all KHIPU delivered solutions. KHIPU holds top-level certifications and works directly with manufacturers as required.; • Monitor Services: Proactive monitoring, alerting and analysis.; • Fully Managed Service: Complete responsibility for device management.; • Co-Managed Service: Shared responsibility for device management.; • SOC Service: Comprehensive detection and response to protect critical infrastructure from cyber threats.; ; All services are available 24x7x365 or during business hours (08:00–18:00) and include support via telephone, email, secure portal and remote access.; ; Every customer is assigned a Technical Account Manager to ensure SLAs are met and support requirements are fulfilled. Customer references are available on request to demonstrate our proven track record.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Getting Started Guide; ; The KHIPU Getting Started Guide document is issued to all new customers and provides essential information for accessing technical and after-sales support. It begins with an overview of KHIPU’s ethos and commitment to delivering exceptional service during and after project implementation. The guide explains the onboarding process, including account setup, portal access, and escalation procedures. ; ; Initial Setup & TAC Activation; ; After a support service is purchased, customers are contacted to arrange an onboarding call.; ; The Case Management Team provides a personalised walkthrough of:; ; KHIPU TAC procedures; Call logging process; Access to the KHIPU TAC Portal and File Share Portal; ; Key Steps in Onboarding; ; Account Creation: Customer details and authorised callers are registered on KHIPU systems.; Platform Access: Credentials for TAC portal and secure file sharing are provided.; Escalation & Complaint Procedures explained.; Maintenance and SLA details reviewed with the customer to ensure all details are correct.; ; NOC & Managed Services Onboarding; For customers using NOC Monitor, Monitor Plus, or Managed Services:; ; Asset registration, dashboard setup, and mobile app access (for enhanced tiers).; Health checks and dependency mapping are completed.; Quarterly reports and proactive monitoring are enabled and scheduled.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: KHIPU End-of-Contract Data Handover Checklist.; When a contract ends, KHIPU ensures a secure and compliant process for returning customer data if requested:; 1. Data Identification; Confirm all customer-owned data, including logs, reports, configurations, and backups, across systems covered by the agreement.; 2. Data Extraction; Prepare data in the agreed format (e.g., encrypted files, CSV, PDF) and verify completeness and integrity before transfer.; 3. Secure Transfer; Use encrypted channels such as secure portals or physical media. Apply encryption for data at rest and in transit, and confirm authorised recipient access with multi-factor authentication.; 4. Customer Confirmation; Obtain written confirmation that the data has been received and validated for integrity and usability.; 5. Data Destruction; Remove all residual copies from KHIPU systems and confirm deletion within the agreed timeframe.; 6. Compliance; Ensure all steps comply with GDPR and Data Protection Laws. The process is documented for audit purposes.; ; This structured approach guarantees security, transparency, and legal compliance during the data handover process.
• End-of-contract process: At the end of the contract, if the organisation chooses not to renew and continue with the service, all data pertaining to the organisation is deleted. If the organisation chooses to renew then the service continues as normal. 90-days prior to the contract expiration date an initial reminder email is sent, followed up by gradually increasing reminders until the date of expiration.; ; Included in the Price; ; Data extraction and secure transfer in standard agreed formats.; Customer confirmation and validation process.; Secure deletion of residual data.; Compliance with GDPR and legal requirements.; ; Additional Costs; ; Bespoke data formats or media (e.g., physical drives, custom encryption).; Accelerated timelines for data handover or destruction.; Extended storage beyond the agreed retention period.; Consultancy or technical support for data migration to third-party systems.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Documentation is provided directly to designated contacts.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Aruba ClearPass itself does not require a permanent user-installed application.; Most users connect using standard network authentication (802.1X, captive portal, certificates) built into their device.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: The Aruba ClearPass service interface provides a unified, flexible framework for integrating external systems with ClearPass workflows. It enables bi-directional communication between ClearPass and third‑party services using APIs to exchange context such as device attributes, user identity, posture, and security events. This interface allows ClearPass to dynamically enrich authentication and authorisation decisions, trigger enforcement actions, and automate workflows across heterogeneous networks. By standardising how external data sources interact with ClearPass Policy Manager, the service interface supports scalable, adaptive access control aligned with zero‑trust and NAC best practices.
• Accessibility standards: None or don’t know
• Description of accessibility: Aruba ClearPass does not claim formal compliance with accessibility standards, but the Guest Portal is highly customisable, mobile‑responsive, and designed to support clear, simple user interactions. This allows organisations to implement accessible designs such as readable text, high‑contrast themes, easy login workflows, and screen‑reader‑friendly layouts, within the portal framework.
• Accessibility testing: HPE provides Accessibility Conformance Reports (VPAT/ACR) for products upon request. While ClearPass does not have a publicly posted VPAT, it can be requested directly through HPE’s Accessibility Conformance Report portal. HPE evaluates products against Section 508, WCAG 2.0, and EN 301 549 standards, and will supply the appropriate documentation for ClearPass.
• API: Yes
• What users can and can't do using the API: How users can set up the service through the API - ; Users can provision endpoints (devices) and guest accounts via API calls.; API allows creating network access policies, roles, and enforcement profiles.; Configuration templates (like Onboard or Guest templates) can be applied through the API for rapid deployment.; Users authenticate via API tokens with appropriate permissions to interact with ClearPass.; ; How users can make changes through the API -; Update or modify existing endpoints, users, or guest accounts; Change policy assignments, roles, or network access privileges; Update device posture checks or integration settings (e.g., EMM/MDM references); Pull logs, reports, and session data for audit, monitoring, or analytics purposes; ; Limitations - ; Not all administrative functions are exposed via the API; some configuration changes require the web GUI.; ; Certain system-level settings, like licenses, network hardware discovery, or core service activation, cannot be modified via API.; API operations are subject to role-based permissions—users can only perform actions their API token allows.; Bulk changes may require careful scripting to avoid conflicts; real-time validation is limited compared to GUI workflows.; Some custom workflows or portal designs require manual configuration if they involve HTML, CSS, or complex scripts.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Aruba ClearPass can be customised across portals, policies, integrations, and reporting to meet organisational needs. Portals—including Guest, Onboard (BYOD), and OnGuard—can be branded with logos, colors, fonts, and custom HTML/CSS, and can support multi-language content, custom terms of use, and sponsor approval workflows. Device onboarding flows, certificates, and compliance messaging can also be tailored.; ; Policies and roles are fully configurable, enabling role-based, device-based, and time/location-based access. Dynamic VLANs, ACLs, and firewall tags can be assigned based on context or user/device attributes.; ; Authentication sources can be customised with multiple directories (AD, LDAP, SQL, cloud), custom authentication methods, and chaining or fallback logic. Integration options include EMM/MDM solutions for device posture checks, SIEM/SOAR platforms for security events, and Aruba 360 Security Exchange for unified network security. APIs enable automation of device onboarding, guest provisioning, and policy management.; ; Reporting and alerts can be customised to track access trends, compliance, and security incidents. Limitations include core system settings such as licensing, cluster configuration, or base service deployment, which cannot be modified, and some portal customisation may require HTML/CSS expertise.; ; ClearPass provides flexible, enterprise-grade customisation while maintaining security and compliance standards.

Scaling

• Independence of resources: ClearPass Cloud ensures users are not affected by other customers’ demand through dedicated resource allocation, multi-tenant isolation, scalable architecture, and monitoring. Each customer environment is assigned CPU, memory, storage, and bandwidth based on design and expected scale, preventing interference from other tenants. Logical and network separation ensures policies, sessions, and devices remain sandboxed. Elastic scaling and load balancing accommodate demand spikes without impacting other users. Continuous monitoring and proactive alerts detect resource constraints, enabling rapid response. These measures ensure that every customer experiences consistent performance, reliable authentication, and uninterrupted policy enforcement.

Analytics

• Service usage metrics: Yes
• Metrics types: Aruba ClearPass service metrics provide visibility into system performance, usage, and security. Key metrics include authentication metrics (successful, failed, and pending authentications), endpoint metrics (BYOD registrations, guest accounts, and active devices), and policy enforcement metrics (role assignments, enforcement actions, and policy decisions). System health metrics cover CPU, memory, storage, network bandwidth, and service availability. Integration metrics track API usage, directory synchronisations, and EMM/MDM interactions. Security metrics monitor device posture compliance, threat alerts, and guest activity. Together, these metrics enable IT teams to monitor performance, ensure compliance, optimise policies, and plan for capacity scaling effectively.
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: HPE Aruba

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with another standard
• Data sanitisation process: Yes
• Equipment disposal approach: In-house destruction process
• Data sanitisation type: Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: The server configuration and logs can be exported as scheduled tasks or ad-hock. Specific data can be exported as CSV or PDF files with optional custom filters . The REST API provides programmatic access to endpoints, guests, logs, and policy decisions in JSON, enabling automation and scheduled exports. ClearPass can also integrate with SIEM or SOAR platforms like Splunk or QRadar to forward logs in real time. These options allow organisations to use ClearPass data for reporting, auditing, compliance, analytics, and security workflows efficiently.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • REST API
  • PDF
• Data import formats:
  • CSV
  • Other
• Other data import formats: JSON

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: The service is run at an agreed time with the customer on a 24*7*365(6) schedule. This service has a targeted 99.9% availability on a quarterly basis, excluding scheduled maintenance windows. In the event that KHIPU does not meet the agreed levels of availability, service credits are issued in the form of “service tokens”. A service token entitles the user to call upon the professional services of KHIPU Networks for work outside of their standard maintenance contract. Service credits are issued and discussed during quarterly service review meetings, based upon the number of failures in the prior quarter. Up to 5 service credits are capped per quarter for each end-user.
• Approach to resilience: Virtualised ClearPass cluster based resiliency is supported, although overall service resiliency is fundamentally a function of the public Cloud Hosting Service chosen. For instance, when using AWS regions are fully isolated and comprised of multiple zones, which in themselves are fully isolated partitions of infrastructure. Zones are designed for physical redundancy and provide resilience, enabling uninterrupted performance, even in the event of power outages, Internet downtime, floods, and other natural disasters.
• Outage reporting: Typically, there is a public Cloud Host Service Health Dashboard. KHIPU would also telephone/email customers when they become aware of any potential issues.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: There is very little direct end-user access to the service as it is designed to provides a central point of access policy control on behalf of external network infrastructure. Extensive indirect end-user and device authentication, as well as authorisation schemes and sources, are supported by the ClearPass service. Typical user authentication includes mechanisms such as 802.1x, Certificates, Radius, Active Directory, MFA, Eduroam, Govroam and more. It also provides open third party integration for endpoint controls, policy and threat prevention.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: KHIPU adhere to ISO policies and procedures. We are certified to ISO9001 (Quality Management), ISO27001 (Information Security Management), ISO14001 (Environmental Management) and ISO45001 (Occupational health and safety). Any potential breach or risk of security or process is highlighted to senior management including the board of directors immediately.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All service configuration changes follow an ITIL-based Change Control Process. Requests must be logged via the KHIPU Supportdesk and submitted by authorised personnel only. Each change is assessed for technical suitability, security risks, and service impact. Findings are clearly communicated to the customer, who makes the final decision to proceed, including consideration of any commercial implications. This process ensures a full audit trail and that all aspects of the change are reviewed before implementation.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: KHIPU uses continuous scanning tools like Tenable Nessus and Qualys to identify vulnerabilities across servers, applications, and networks. Findings are assessed using CVSSv3 and prioritised from Low to Critical. Asset and service owners remediate issues, with critical/high vulnerabilities patched within 14 days of discovery. The process includes identification, classification, remediation, and verification, with reports provided within five business days post-remediation. Threat intelligence is sourced from vendor advisories, industry platforms, and external feeds, ensuring timely updates and compliance with ISO27001 and Cyber Essentials Plus. This proactive, risk-based approach enables rapid response and strong security across all services.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: KHIPU provides 24x7x365 protective monitoring via its Security and Network Operations Centre using Cyber Managed Detection and Response (CMDR). Servers, firewalls, and critical assets are continuously monitored for abnormal behaviour, trend anomalies, and suspicious logs. Potential compromises trigger real-time alerts, followed by immediate triage, severity validation, and escalation to technical teams. Customers are informed through agreed channels. Response times meet strict SLAs: critical within one hour, high within two, and medium/low within four. This proactive approach, combining automated monitoring, early indicators, and structured escalation, ensures rapid detection and resolution while maintaining compliance and service integrity.
• Incident management type: Supplier-defined controls
• Incident management approach: KHIPU’s approach to incident management is ITIL-aligned and prioritises rapid resolution. ; ; Customers log incidents via telephone, email or support portal with required details. Cases are categorised by priority in agreement with the customer:; P1 – Urgent: Critical outages or major incidents requiring immediate attention ; P2 – High: Significant issues affecting functionality, not completely halting operations.; P3 – Medium: Moderate impact, e.g. warnings or non-critical alerts.; P4 – Low: Minor issues, or informational requests with negligible operational impact.; ; Service-affecting incidents are escalated to 2nd/3rd line teams and account/technical managers. Escalation procedures and SLAs are provided during onboarding, ensuring transparency and accountability.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Free trials typically include full-feature access for a limited period of up to 30 days. The goal is to validate advanced security capabilities, scalability, and compliance alignment before purchase. Trials are guided by KHIPU experts and include optional integration with public cloud environments (AWS, Azure, GCP) to simulate real-world scenarios.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 10%
• Between £250,000 and £500,000: 10%
• Between £500,001 and £1,000,000: 10%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 10%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: LRQA
• ISO/IEC 27001 accreditation date: Tuesday 6 May 2025
• What the ISO/IEC 27001 doesn’t cover: Not applicable, all business areas and operational offices are in scope of the certificate.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: LRQA
• ISO 9001 accreditation date: Tuesday 6 May 2025
• What the ISO 9001 doesn’t cover: Not applicable, all business areas and operational offices are in scope of the certificate.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: De598042-4dcc-442e-abff-8c64f3d32edb
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: Fa457bce-7b40-4650-a92d-0f1919abfd7a
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Plans for positive actions with community groups.
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@khipu-networks.com. Tell them what format you need. It will help if you say what assistive technology you use.