| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £840.00 | |
| Senior data architect | £998.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Network architect | £840.00 | |
| Lead network architect | £998.00 |
DATAFRAME SOLUTIONS LIMITED
Dataframe Data Foundation & Intelligence Enablement Service (DFIES)
Dataframe’s Data Foundation & Intelligence Enablement Service (DFIES) assesses your current‑state data ecosystem against organisational goals, establishing a scalable, future‑proof data model. By modernising architecture, governance and data quality, organisations strengthen reporting, enhance analytics, and create a solid platform to progress toward advanced insights and future AI aspirations.
Features
- Reviews current data ecosystem for alignment.
- Designs scalable cloud architecture for growth.
- Creates standardised semantic and data models.
- Implements modern ingestion and transformation frameworks.
- Establishes governance, stewardship and quality processes.
- Aligns security, identity and access controls.
- Introduces practices for cost optimisation.
- Provides reusable documentation, templates and standards.
- Delivers structured enablement and skills development.
- Builds AI‑ready, scalable foundational capabilities.
Benefits
- Identifies improvement opportunities with clear direction.
- Supports long‑term scalability for organisational growth.
- Enhances reporting consistency across business domains.
- Reduces technical debt and operational inefficiencies.
- Strengthens data trust, accuracy and compliance.
- Improves security posture and controlled access.
- Enables sustainable, predictable cloud cost management.
- Accelerates delivery using repeatable proven patterns.
- Develops internal capability for ongoing ownership.
- Enables progression toward advanced analytics, AI.
Pricing
- Education pricing available
Service documents
Request an accessible format
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Framework
G-Cloud 15
Service ID
5 0 2 2 7 0 0 5 4 5 7 8 5 7 7
Contact
DATAFRAME SOLUTIONS LIMITED
Heather Williams
Telephone: 0333 242 1445
Email: sales@thedataframe.co.uk
About the service
- Service categories
-
Cloud Support Services
Set Up and Migration
- Data auditing and organising
- Data/information structure design
- Engagement and communication planning
- Project management and governance
- Service optimisation/right sizing
- Mobilisation coordination
- Other
Service scope
- Service constraints
- Data Foundation & Intelligence Enablement (DFIES) operates entirely within the customer’s cloud tenant, using least‑privilege access, approved tools and established security policies. Service delivery requires timely access, environment readiness, stakeholder engagement and decision‑making to maintain planned timelines. Governance, data quality and security activities are delivered as enablement rather than ongoing operational management. Any changes to scope, priorities, data availability or integrations may require re‑planning and could extend delivery timelines. Dependencies on third‑party vendors, legacy constraints, or delayed approvals may also impact progress and scheduling.
User support
- Email or online ticketing support
- Yes
- Support response times
-
We provide both email and online ticketing support as standard for all G‑Cloud customers. We aim to respond to all support requests within 1 business day (Monday–Friday, 09:00–17:00 UK time).
Requests made at weekends or public holidays are responded to on the next business day. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- No
- Web chat support
- Yes
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
-
Webchat Support Delivery
We provide real‑time webchat support through the Microsoft Teams Live Chat widget. This allows users to initiate a chat directly from our website, with messages delivered securely into our Microsoft 365 environment. Our support team receives and responds to all webchat enquiries within Microsoft Teams, ensuring fast, reliable and auditable communication.
How It Works
Website visitors can start a chat via an embedded widget.
Chats are routed to our dedicated support team within Microsoft Teams.
Support agents respond in real‑time from their existing Teams workspace.
All interactions are managed within Microsoft’s secure cloud environment, benefiting from enterprise‑grade security and compliance controls already in place.
Service Hours & SLAs
Webchat is available during our published business support hours. Outside these hours, users are informed of response times and can choose to leave a message for follow‑up via email or ticketing.
Accessibility
The Teams Live Chat widget follows Microsoft’s platform‑wide accessibility approach, supporting screen readers, keyboard navigation, high‑contrast modes, and logical focus order. Microsoft is actively working toward WCAG 2.2 AA alignment across its products. Alternative contact methods (email and online ticketing) are available for users who cannot access live chat. - Web chat accessibility testing
-
We have carried out internal testing of the webchat experience to ensure it functions reliably within our service environment. This included checks on usability, message delivery, responsiveness and basic accessibility behaviour such as keyboard navigation and contrast visibility.
As the chat widget is a Microsoft product delivered as part of Microsoft Teams, we rely on Microsoft’s extensive accessibility, security and compatibility testing for the underlying component. Microsoft publicly commits to an organisation‑wide programme focused on improving accessibility across Teams and aligning with WCAG standards. As such, while our internal testing validates integration, stability and user experience within our service, the underlying accessibility and technical compliance of the widget itself is supported by Microsoft’s own testing and assurance processes. - Support levels
- Standard support is included at no additional cost. Where customers require deeper technical support such as solution configuration, integration assistance, custom troubleshooting or advisory services, this is available on a time‑and‑materials basis and is charged in line with our published day‑rate card. This ensures customers only pay for the specialist support they require. A named technical specialist can be allocated on request
- AI chatbot
- No
Supplier type
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- Yes
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief data officer | £1,523.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee analytics engineer | £394.00 | |
| Analytics engineer | £551.00 | |
| Senior analytics engineer | £683.00 | |
| Head of analytics engineering | £1,208.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate analyst | £394.00 | |
| Data analyst | £551.00 | |
| Senior data analyst | £683.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £683.00 | |
| Senior data engineer | £840.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data governance manager | £840.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee data scientist | £394.00 | |
| Associate data scientist | £551.00 | |
| Data scientist | £683.00 | |
| Lead data scientist | £840.00 | |
| Head of data science | £1,208.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior machine learning engineer | £840.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate performance analyst | £394.00 | |
| Performance analyst | £551.00 | |
| Senior performance analyst | £683.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior business analyst | £394.00 | |
| Business analyst | £551.00 | |
| Senior business analyst | £683.00 | |
| Lead business analyst | £840.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £394.00 | |
| Delivery manager | £683.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £551.00 | |
| Product manager | £840.00 |
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber Essentials Certificate Number
- A2e27308-08d0-45ca-b579-a32c0dc2658b
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Other security certifications
- Yes
- Any other security certifications
- JOSCAR
Social value
- Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
- Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
- Mission: Break down barriers to opportunity
-
By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
- Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
- Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
- Working conditions which promote an inclusive working environment and promote retention and progression
- Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
- Other measures to offer development opportunities for the target cohort(s) in the contract workforce
- Understanding of issues relating to entering the contract workforce
- Creation of outreach activities to create a pipeline of employees for the future contract delivery
- Content of the outreach activity is designed to suit the target cohort
- Mission: Build an NHS fit for the future
-
That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
- Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
- Actions to invest in the physical and mental health and wellbeing of the contract workforce
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@thedataframe.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.